Red Bus Complaints & Reviews

Without otp book is confirmed without pay and now he telling pay later option i requested for cancelled books but he not accept query from customer side and demanding for payment

RedBus app totally fake and misguide customers totally business satisfaction no one listening my query

I have booked the ticket using coupon from slice credit card, but cashback not yet credited.
Below is the ticket number for your reference, kindly look into the matter..

My ticket numer's are
Ticket no: TR5E47980398

Hello sir,
My self RATNAKAR MISHRA residence at B-228, Vasant Kunj Enclave South West Delhi India 110070,
I would like to complaint about My bus booking from Sultanpur Uttar Pradesh to Delhi and Journey date was 08.12.2022 by RS yadav through Redbus.com @2ticket one in the name of RATNAKAR MISHRA and an other is Amit kumar the total cost of the ticket was Rs 3500 approx.
But but was cancelled without intention to me, so We are came to pickup point on time as per schedule to departure the bus, after waiting more than 2.5 hours when I was contacted with bus operator of RS Yadav they are told me that your bus is cancelled for today.
I was surprised to hear about cancellation because the of the bus because I was booked train 🚆 on next day from Delhi to Goa at this setuation we will loosed train.
We have beared loose of Rs 15000.
And waiting till date we have not received single paise against booking of my two tickets from Redbus.com or RSYadav.

So, it is humble request to you please do needful at your end.
With regard,
RATNAKAR MISHRA
[protected]
mishra.ratnakar.[protected]@gmail.com

We had to pay Rs.4200 to travel from Nagercoil to Coimbatore though the regular price for 2 tickets is Rs.1700. please help as we had to pay Rs.2500 extra.

Thanks

Travelling today,[protected] I paid Rs.4200 when the regular price for 2 tickets is Rs. 1700. There is a difference of Rs.2500! Please help, we would like to have an explanation and a refund if possible.

Thanks...

I have booked ticket from redbus (hajipur to Asansol) ticket no TR5F96195489 on 17/ 04/2022.the bus was at 4:30 pm so i called on the given phone no by redbus, and asked about bus information so the person reply that bus is cancelled today(which i have call recording of it) so i try to reach the customer care of redbus but the no given in it didnt connect.so i try to chat with them at the app but they didnt call me.but at about 4 o i check once again for my refund but the app didnt show the bus cancelled.so i called once again to the given no but this time the same person said the bus is going.and he accepted the he said it was cancelled but the bus is going.And now they are not giving me my refund and not even ready to listen my problem.please look into this matter.and i am going to file a written complain in consumer court about it and about my harresment caused by the company.

The bus no. Is UP-15-CT-6620. The bus is so unhygienic. The seats are so uncomfortable and dirty. I paid ₹1769 for this and what I get so so bad service. Also, the timings was 20:30 for this bus from Palampur and the bus arrived at 21:42.
Kindly do the needful. This is totally fraud for the amount paid for this bus.
Kindly help.

I booked ticket from ktc bus stand Panjim (19:55)to Vadodara, but in the ticket kasal bus stand(19.55) was there.
Due to this fault of red bus I missed the bus .

I have travelled with the Mahindra travels whose bus no. CG 04 NB 1121. The staff misbehaves with the pessenges and the familes. I have pay extra 1000 than the other travels for early arriving at drop point, But the bus was 2hours let at boarding point and 5 hours let at drop point. The bus was fully loaded. and the conductor pick the any passenger that seen in the road without ticket. The passenged sit at the walking path of the bus. And dur to this all passenger suffer. Due to let drop of bus I missed my interview. I want to return my all money from red bus. I have attached photos and videos please seen.

Please find tkt no for reference TR5D20241494.
Bus didn't reached the pic up point by schedule time.
So i tried to contact them by the phone no prided by you on the tkt. It is found that given number doesn't exist. So i contact and travel also.
Request you to refund the amount.

There are multiple complaints on this bus.
1. Bus operator forced me to go another point
2. Reason quoted that traffic, but there is not traffic
3. Bus operator denied to come asper route. He wish to take diversion to another rout.
4. Information has not given earlier, but given when bus delayed to reach point
5. Impolite behaviour from bus operator, responded roodly
6. I initially denied to go to other point as there was raining heavily and I am carrying company's laptop.
7. He said if you want to cancel and need refund asked me to contact Redbus.
8. Any how I have taken risk in the rain and crossed road to catch auto.
9. I have spent again Rs. 300 from my packet
10. I have demanded sorry from his rudeness, but he denied that he asked contact Redbus since bus operator does not responsible for anything, since booking happens at Redbus not with bus operator

Here are proof about how they’ filled the bus

I’m Rinku my brother booked us bud mr travels, from Harihar to mumvai, they charged on the spot 4000 rs per person,

But when we came here, inside bud, it’s filled like dog, no one calls it as Volvo, 4 hours late from the running time, we were about to reach by 1 din reach yet, it’s 3;30

N this people have filled the bus like it’s some local bus,

I would want my bloody refund or I’m filing a complaint against this company, what kind of company this people even register, we trust this guys, n this is what we get

I Book a bus from Thrissur to sulthan bathery on 13th April. The arrival time in ticket was 12 Pm. The bus got delayed almost 5 hours.
I request for a refund on my ticket. Also like to do a complaint against the bus operator.

PNR No: AONM48G40R513
Ticket Number: TR[protected]

Booked tkt from Nerul to Goa on 13th April. Exorbitant amount was charged . Approx 3k per person. After that seat allotted was different that the one shown at the time of booking. I would have never booked the seat allotted to me. I want my money refunded for this horrible experience....

I have booked a bus ticket, but due to date change I need to I wanted to cancel the ticket from the phonepe appa, but in phonepe only booking option is there and no cancel button. Please provide it.

I have booked a ticket from vishakapatnam to tanuku for 12th April 2022, 18.00 pm
But I couldn't travel on this day ..and I am willing to reschedule for 13th April 2022, 18:00 pm, so I please request you to arrange for reschedule

Airconditioner isn't provided enough most probably it is not working...

Dear Team,

A complete disappointed I've booked my ticket for 2 people for today at 11.5. Bus was delay same was not even conveyed to me.

I called the concerne person he said bus is late & I've to wait till 2.30pm. i can't waste my time like this.

Such unprofessional aaproach by red bus. Atleast an text should be there for bus delay.

I've raised complain for the same.

I want complete refund.

Awaiting for your quick response.

Ticket no - TR[protected]
PNR NO[protected]
COMPLAIN NO[protected]

Thanks & Regards
Rohan Kotian
[protected]

I am Neelesh Rajpoot I purchased tickets for bhopal one of them is Amit Rajput and other than neelesh Rajpoot but my was done and it was deducted from my account but tickets was not booked so regarding this i have tried so many time for connecting that bus owner bus was citizen bus service gwalior but ower is not responding my calls so i requested to you please refund my ammount as soon as possible