Red Bus Complaints & Reviews

Dear Team

Ticket Number: TR5V14536200 | PNR No:[protected]

Yesterday i was book online 3 female seat including 2 windows but travelling time your bus incharge not given to passenger and bus also delay 45 min in boarding point

I don't like this service next time i was not book a ticket to this online site

Thank You

Our ticket no. was TR[protected].
PNR[protected]

While we entered the bus, we saw other people had occupied our seats and the bus was overcrowded. Bus attended didn’t helped us to get our seats vacated and no other seats offered to us. We were forced to deboard the bus.

Please help us to get our money refunded.

Regards

The amount has been deducted twice while booking the bus. Need a refund for the additional amount deducted

Dear Support,

I booked the trip TR5Q73240775 but the trip was cancelled due to their bus breakdown.

Kallada travels promised to refund the money in Gpay (5864.99 Rs) from Redbus but we have not received any refund yet.

Please look into this and do the needful promptly.

I am booking tickets Kovilpatti to Chennai I am booking seat 30 NRT (New roshan travels) this travels booking pls need help

I am booking female my booking seat men allow pls need help

Bus very very delay 3 hours dary

I booked seat in Prasanna Purple travels for my journey from nasik to pune on 4th may. Vehicle no - MH12-RN-8192. After journey of 2 hours bus operator informed me about new booking from bhosari and my dropping point was Swargate as per my discussion before booking with red bus & Prasanna representative. I had a tremendous problem for my onward journey from bhosari to swargate with sitting in cabin with driver. Very bad service and I want my money back along with problem explaination.

I have reached the boarding point 15 min prior and waited there for more than a hour no bus showed up there and I have tried to call the pick person no. Given to me but h It also did not rrspond and after trying several times it was switched off. I also tried to call the helpline number given to me but they also did not respond. That's why I want Refund

As on May 4th 2022 I have booked bus of Patel tours and travels from Rajkot to Jamnagar. This bus is delayed 1 and half hour. Bus time was 9 am from Rajkot. I want my money refund. Registered number is [protected]. Passenger name is Binal Adesara.

I booked a redBus Ticket - TR5X17535215 for my trip from Tirunelveli to Chennai on Monday, May 2, 2022 for an amount of Rs.681.45/-
This bus and my ticket is covered under Flexi Ticket i.e.Date change allowed till 02 May 2022 01:00 PM (8 hours before departure) free of charge.
So I rescheduled the date to on Tuesday, May 3, 2022 by the same bus, date and time i.e redBus Ticket - TR5X19534294 for an amount of Rs.943.95/-
Since...

Dear Sir,

I have been using Redbus app for bus ticket and observed from quite along time that prices of each seat varies and increases everytime. Bus will be same distance will be same how the rates are different.why the concerned department is not taking action on such type of services. since there is no proper apsrtc service for our convenient timings we are bound to use this private bus. Kindly take proper action and fix a price for every service.

I have to book...kandukur to bheeramguda(hyd) by sri tulasi bus tour travles... driver and cunductor not intimated shipting the bus ..So i have regester the complaint

Hi, I traveled from Ernakulam to Coimbatore on 8th April 2021 in Alhind tours travels Pvt ltd.-Volvo Multi-Axis sleeper A/c ( 2+1).

The bill is not showing in the app. I hereby attach the ticket number for your reference. Kindly send the invoice which I needed for official claim purposes.

Ticker number: TR[protected].
Registered mail id: [protected]@gmail.com.
Passenger name : subash
Seat no: 7LS

Please do the needful.

I am been travelling from Amravati Mumbai, bus driver is non cooperative at all..he is not responding to any passenger.finally when my bp.shoot down and fell on floor that time he took bus at nearest hotel till then it was too late worst service.destination is Borivali Natianal park. Drop day 01may 22 and time 8am.

I have booked ticket one day in advance seat No S ( L).
Unfortunately I have not got that prescribed seat, conductor denayed to give that seat . He must have sold it on cash to some body. He gave me seat which on the wheel.

I have booked one day in advance as next day i have to lot of work and want to take good sleep but unfortunately I was unable to sleep whole night as it is vibrating a lot.

Bus Number : RJ 06 PB 3577
Service Route : Delhi to Udaipur
PNR No :166628
Ashok Tours and Travel

This is in regards to complaint number 18314926 filed in red bus site, but there is no response till now. I had booked 2 tickets for 28th April 2022 from davangere to Mumbai, I never boarded the bus and hence never completed the journey. So please refund my entire amount as soon as possible.

Hello Team,

This is very disappointing with your service. I booked a bus ticket of Bharat Benz on 26th April from Ranchi to Kolkata travelling date 29th April 2022. When I come at khadgara bus stand at 9:00 pm I get to know that my bus has been canceled and new operator is taking their passengers and giving the seat of dearer in charge of sleeping coach. Also the number is given in the pdf is of this operator Royal Travels. This is your responsibility if any bus is being cancelled need to inform the passengers before 6 hours or before anytime. Because a person is going in a hurry what will they do if they don’t get a confirmation seat or the bus information. I want my refund or else I will complain on govt site against redbus.
Attaching the document you can confirm with the bus operator.

Thanks & Regards,
Swati Kumari

Sent from my iPhone

Hi Team,
I have booked the ticket on 12th April and bus operator cancel the ticker on 13th april

I am waiting for my refund since last 15 days and not got the same. Sending repetitive email and follow up but no respond.

Thanks
Manish Modi
[protected]
[protected]

Hi,

Yesterday night I travelled by Balaji Travels from Ashta(Sangali) to Borivali. It was a horrible experience for me. The first thing the bus came for pick up us is already issued with breaks so staff told us to change bus to next station. This is not good that travels send bus for such long-distance which is having serious technical issue also for changing the bus also not a good experience as we have to shift all our luggage ourself from one to another especially when the female passenger is travelling. Overall experience is very bad for me. Kindly requesting Red bus should be taking action against this kind of travel agencies
Ticket Number: TR5S23509537 | PNR No: 43097

Regards,
Surekha Pawar

I booked bus ticket from Jaipur to Banswara, Ticket details:
Ticket number (TIN): TR5S16937943
From: 200 ft bypass Jaipur
To: Banswara.

The travels changed by seat no. without any information and same happened with other passengers too. My seat no in ticket was C and they changed it to I which was last second. They merged 2 different bus passengers into one. Kindly take serious action with Goyal Travels Jaipur.

I want share my yesterday experiance of Redbus
I booked bus Apple travels from Ghatkopar (Mumbai ) to Dhamnod (Indore) on about 9:30 PM. I got the ticket confirmation on mail & whatsapp. Then i contact to the no given in confirmation massage, both no. Are switch off. (Amazing thing both Nos. Are still switch), at same time I mail & whatsapp to redbus & inform that both Contact no. Given by you are switch off but in response i recived auto generated/response msg & mail. I reached at Pickup Point around 10:30 PM and stand around one and half hours and also trying to contact but getting same thing both no. Switch off. & Not getting single information from apple travels about bus status.
At around 12:00 midnight I got another bus Neeta Travels in which i can only travel till Nashik ( Not Indore Rout bus) they drop me at nashik around 4:40PM. & Then I get Normal seating bus of Madhya Pradesh Parivahan Bus of nashik to Indore.
After doing so many complaints on redbus in night. I got suprise mail on morning of feedback of travel. I think all thing happend above with me is just a joke for redbus that's why they mail me travel feedback.
My first & Last redbus experiance. I naver suggest anyone to book bus with redBus redBus Global #redbus & Still they are not want to refund my money.