Red Bus Complaints & Reviews

Hi Team
I tried to book a ticket on the redBus website for 18th July Early Morning from Madurai to Chennai.

I have chosen Nimmadhi Travels since the bus is starting from Madurai Mattuthavani Omni Bus by 1.20 am.

I proceeded to book this bus ticket (TR8E[protected]. In the printout, I noticed the Journey Date is 19th July 2022 instead of 18th. Since it shows the wrong date, I choose the reschedule option. I tried to reschedule for the 18th and got a new ticket (TR8E[protected] but in this also the Journey Date doesn't change.

Now I am not able to cancel this ticket due to rescheduled. RedBus Policy is that Rescheduled tickets can't be cancelled. But this is entirely a Miscommunication. How can I take this miscommunication on the refund?

Kindly do the needful for my refund.

Thanks.

I booked a ticket from redbus from pune to akola money got deducted i got confirmation
Later while boarding the bus company said ticket was cancelled
I called redbus they said it was cancelled from mu side which i really did not
Neother i got msg or notification
I have seen similar thing happening with other consumer, it was very bad experience for me as i was travelling with my wife

Hi, i had travelled on 4 July via Verma travels bus booked by red bus for jaipur to Bhopal and paid 2300 as I had booked 2 sleeper on my name ashrut Mehta for my comfortable travel and i usually book 2 sleeper for me for comfortable journey . Red bus can check my travel that for me i always book 2 sleeper .. on the way bus Brock down and we had asked to shift in other bus which was almost full so i had been asked by bus staff to sit in a single seat ..instade of my 2 sleeper SU7, SU8 . I travelled sitting on single seat for whole night and we reached Bhopal at 10:30 instade of 6 as mentioned . Now if i had travelled in seat i need refund of my 2300 rs . Else I will go to consumer court.

I have booked a bus ticket from Haridwar to Delhi.
from City Land Travels
PNR:562455

They have taken booking of Volvo bus Service. I paid accordingly. On the day of journey they have changed the bus and provided a worst bus and moreover they not even bother to provide the same seat.

Vehicle Number:UP-17-AT 2433
Service:Dehradun-Delhi SLP 10.50am
Driver Name:Sabir Clt
Phone Number: [protected]

I have traveled from Bengaluru to tanjure on June 4 th.
I need GST invoice for my journey.
Ticket number
TR6Z52739110
PNR NUMBER
362B7180

Hi I have booked today July 16 from Coimbatore to kochin at 4:15 pickup but it was one hour delay and no prior information..I have to catch flight in cochin airport so I have booked taxi to cochin.. so please return money back..

I booked 3 tickets online from redbus. in to ensure a comfortable and on time journey. The ticket number and PNR numbers are Ticket Number: TR7V86263758 | PNR No:11940 non ac. The bus operator name was khushi tours travels. The bus didn’t arrive at the boarding point we waited there for 2 hours and when tried to contact with bus operator his phone was switched off and he didn’t share the bus detail as well.

I request your kind service to give me a refundable ticket because I have an emergency case and have booked the wrong ticket. I hope to get your discretion. Ticket details are as below:-

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (TIN): MYR[protected]
PNR: 1Y051OY#REDBU[protected]/REDBU[protected]
From: Melaka Sentral, Malacca
To: Kuantan Sentral Terminal, Kuantan
Date of journey: 12-Jul-2022
Coach: Maraliner
Boarding time: 21:00
No of seats: 2
Seat number: A23, A24
Thank You

Dear sir/Mam
Today i have booked online to Red bus Chennai to Theni Sri Krishna travels
2 tickets Rs 1890 /-
Amount debited in my account But ticket not confirm any message not come like this
Payment detail attached
Kindly resolve this issue

Regards,
S.Rajesh
[protected]

I booked 3 tickets online from redbus.in to ensure a comfortable and on time journey. The ticket number and PNR numbers are Ticket Number: TR[protected] | PNR No: TS[protected]TARV/16422/CLT- TVM Z1 non ac. The bus operator name was Galaxy tours and travels.

The bus arrived after one hour of waiting than expected time of arrival. The bus arrival time was 10:55PM according to redbus.in. The bus was dropped at 7:00AM it was guaranteed to drop at 5:15AM.

I chose red bus for on time drop, since I had an urgent matter to dealt with. Due to the delay of drop, I failed to attend the meeting and It greatly created a negative impact on my profession. I was ashamed in front of them.

If the redbus.in is not guarantee about the arrival and drop time of buses listed in their website then How could a customer get satisfied ?
The online ticket booking is 3 times higher than a normal ticket price, after paying this amount the customer should get satisfied and redbus.in merely did a customer manipulation.

I requesting to take necessary actions against redbus.in and galaxy tours and travels .

I booked the shama sardar travels on July 11th 2 Am .I booked my ticket for myself from tirupathi to chennai through REDBUS app . As usual my journey date i received the what's app message as well as email o[censored]pcoming journey details the total ticket fair was Rs:1198
When I open my journey details from my what's appl there was driver number missing ..till 1 Am we didn't receive any calls from bus operater or driver .i even checked the travels offc tirupathi ..they given information like they hve removed the bus from this route .. when I was about to cancel ❌ showing like no refund has been initiated ..Hence, fourth claming that I want compensation from redbus for making me to suffer during their carelessness of not conveying the message properly.please take action on this and want justice .

Dear Sir, I purchased two tickets for performing journey from Silchar to Guwahati on 23rd June, 2022 and due to sudden landslides near Sonapur and it's adjacent area, I had to get my tickets cancelled and also informed the matter to the Redbud authority for refunding the amount (Rs 1818/-).But till date, no response could be gathered.I would, therefore request that the amount so incurred may kindly be refunded through net banking and for this act, I shall remain grateful to you..Thanks, yours sincerely, JAGAJYOTI CHAKRABARTY

Yesterday I have booked SRS travels through Red bus. Payment is done. But, I have get any confirmation messege Or details yet.

Passenger details:
Sujata kurani
Age : 23
Female
Pickup point : Yashawantpur
Dropping point : Sankeshwar
Mbl nu: +[protected]
Email : [protected]@gmail.com

Kindly check and advice

Booked a ticket of 24 june (23:45) from redbus, and the bus was delayed by 1:15 hrs,
After that delay message.. no further information about bus was provide by either red bus or by the travel operater.. they didnt responded the phone calls. Unfortunately i had to book another ticket from red bus at 2.00AM..
I filed a complaint with red bus next day for the refund of previous ticket, but no refund has yet been made and whenever i call the redbus regarding refund, i just get a reply that you case has been tranfered to seniors, they will call you withing 24 bours..
Its has been more than 12 days.. no resolution given yet..

Hi Team,

This is to apprise you that, I have booked a redbus ticket for tomorrow (7th July 2022) to reach my destination kasol. since the weather conditions is not suitable to visit this valley right now . I wanted to cancel or reschedule my ticket but they bus operator provide only one time rescheduling option as last month i did it for my personal serious reasons. I was really looking forward to visit kasol but it's bad weather conditions are coming all over the news i.e cloudburst, 7 died and what not. I do understand your policies but there should be some expectations for this unfortunate conditions . Request you to kindly help me here as i am in no position to bear this loss and please understand my concern and help me to assist here.
Details are as below -
Bus ticket -TR[protected]
Malana Travels
Route- Delhi to Kasol
Regards,
Sanlakshya sikarwar

I book nafees semi sleeper bus through red bus application, i want to travel in semi sleeper bus with charging facility, but on departure spot i see that bus seats are normal not a semi sleeper seats and charging socket also not working, first time I use red bus application, and they cheat with me, plz take strict action on red bus application, and take immediate action, to help me, i want my journey joy full bus now it's very hectic to travel in this bus,

I cancelled my ticket No:
TR[protected]
TR[protected]
In 14 june, till now my refund not credited, they are saying technical error, they holding my money and no proper justification and support giving from refund department.
Everyday customer need to call them for updates, they are not updating and treating custumer as begging dog!!.

Unacceptable behaviour from redbus refund team and customer service.

Pradeesh
[protected]

I booked a 2 tickets on 6-Julu-2022 to travel from Kadiri to Guntur in AR & BCVR travellers. As per booking departure time is 7:15 pm from Kadiri.As per schedule Im waiting for bus and @7-20pm for conformation I called the given no but they ur ticket is not confirmed. After a minute they called the bus been left frm the station. Again they called arguing with me improperly by hiding their mistakes to provide the services to the passengers and even APSRTc also make a intimation call to the passengers before left the station

Hi, this is Utkalika.the incident happened around 7.15pm dated on5th July 2022. The bus no is DL1PC 3366. The bus was moving from. Sector -62 to Dhaula kuan.i was at Mamura bus stand.he opened gate before stand and I knocked many times to open it.he didn't even bother to open.

This facility is for public, who is he to not follow govt rules?the bus was half empty..seriously is it the manner bus driver carries these days. They should follow proper rules.i know this might not affect anyone..as it's govt sector noone gonna listen my thing bt this is the problem public is facing.afyer working 8hours, we want to reach home asap bt due to these kind of drivers we still wait a long time .

Purchased 2 tickets online. Got confirmation via email and text messages. But unable to download the tickets. Bus don’t allow to board without tickets.