[Resolved]  Redbus — pathetic service and fraud customer support

I have booked bus ticket, tm[protected] on 12th may 2018 using redbus for myself and my family (3+1) from thiruvananthapuram to bangalore. The bus operator was kallada and travel date was 13th may 2018. The bus was breakdown in nagarcoil after 2 hours of journey. Then the operator denied to continue the trip. After serveral hours of argument and requests they have arraged a very poor vehicle (Tempo traveller) at 4am. That was not at all comfortable for long journey. After the hectic travel they have dropped us in hosur on monday (14-may-2018) 4at pm 1 without any altrenative to my actual destination bangalore. Then i have reached my destination by my taxi. I lost my money, peace of mind and forcefully taken a leave from office.

I have intimated the same to redbus and they created an incident for the same and they promised me that they will refund my money back. But i have not yet got resolution from redbus. I felt so cheated by rdbus and their bus operators. I faced so much trouble, paid for some service that was never given to me.

I request you to take action against redbus and provide me support to get fair compensation for this