[Resolved] Redbus — tour in stonehenge
London, United Kingdom
Sysylviersat on Oct 30, 2018
We are unhappy of the way the all inclusive ticket (X2) has been sold to us as we were unable to complete the full journey including the old sarum.
We bought the ticket around 1.30pm, the bus arrived at 2.30pm in salisbury. The last departure from stonehenge to salisbury was at 3.30. It make us impossible to see the old sarum.
I would like us to have a gesture as i think we shall have been informed that the other part of the visit could have been impossible with this short time.
We shouldn't have buy the full journey and be advice about it.
Please let me know if you need any further information,.
Complaint marked as Resolved Nov 9, 2018
They didn’t replied !
[Oct 30, 2018] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, Oct 30, 2018
Greetings from redBus!
Sorry for the inconvenience caused. We request you to share the redBus.in ticket ID with us and we'll look into it.
Thank you for contacting us.
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