[Resolved] Naaptol / Mini Refrigerator — SENT A DAMAGED FRIDGE- I AM ASKING FOR REFUND | |||
I am V Hari narayana from Chennai. I have ordered a Mini Fridge from Naaptol with an order number 5141282.They have sent me a damaged and broken Fridge... I made a complaint to customer care, they asked me to send fridge back and they will return my money... I sent them that broken fridge back through Blue dot parcel services. I asked them to send me my money... However without taking any authorization, they sent that fridge back to me... which I have refused to receive... Now could you please ask this company to refund me my money as I can't use their fridge since it is very small and it is not at all a fridge its just a container... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation you said that you have dispatched your product at our service warehouse address for refund.
We regret for the inconvenience caused to you.
However, we have escalated issue our concern team & awaiting a revert on the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt. ltd.