Reliance Digital Complaints & Reviews

During dec-2019 i purchased a lg smart tv from reliance digital avadi-chennai. The sales man assured there would be 0%-emi on sbi debit card and no interest will be charge at all. Emi amount mentioned in the bill was 5386rs but for past 4 months my account is being debited with 5840rs as emi and an additional 15.60% interest is being charged by bank which was hidden from us. We would have paid in full if he had informed us about interest rates. The first month when emi was charged more than what was mentioned on the bill we went to the store to inquire but they were very reluctant to help. After one month of frequent visit and creating a scene, the store manager sent an email stating they have not charged extra and its not their fault. They asked to contact bank. On visiting sbi branch they said there is no issues from their end. I have been cheated big time by charging 500rs extra on every month emi and by providing false information by reliance digital salesmen and the finance staffs. I need this resolved and the extra money to be refunded. I have attached bill given by reliance digital and my bank statement.

Hello team,

It is with deep regret i am writing this email to you all, i made a purchase of lg 1.5t dual invertor ac from you guys on 22nd feb 2020 and got it delivered on 29th feb 2020 (As per my request) and also the installation was completed the same day, all was working fine until 2 weeks back where we started noticing that the ac was not giving the required service of cooling down the room. We thought probably we were not able to understand the remote functions hence we did not do anything until the ac started throwing ice (This happens if either the ac is leaking from some where or the gas is finished) which is very annoying and difficult to understand since its just 2 months old product.
The installation of the outdoor unit has also been done in a place where its not easily accessible because we have to request our neighbor to open his windows so that we can access (Our last ac purchased from you guys “voltas”) for which the outdoor unit was installed blow our window and it worked fine for 10 yrs now all of a sudden these technicians come and tell us that it was not the right location and installed the new one above our house.

If this is not fixed asap then i will not step back to file a police complain for selling defective products to one of the most loyal customers of your store (Please look at my purchase history: my number is [protected] and my email address [protected]@yahoo.co.in or [protected]@dell.com)

Bought ac from reliancedigitals in the month of february. At the installation only team was not supportive and didn't address the customer properly.
Now its been two months, today morning suddenly ac stabiliser safestab blast, due to some power fluctuations stabiliser down n ac is not working.
While buying itselfwe had asked for vguard stabiliser they said it's safeguard is best for ac
Now what we get do we bought new ac and it is no use in summer.
Due lockdown service is also not available.
Dont buy products from reliancedigitals they are the number one cheaters.

I had purchase iphone xr in month of october 2019. The sales person said me, after 3 month i will receive cashback of 4000rs from reliance digital. But still i didn't receive any cashback from reliance digital. Kindly give update regarding cashback.

When start the tv just displaying reconnect logo on the screen and power on/off button not working

Horizontal line coming in picture. Video is sticking. Intermittent playing while playing
Phone [protected]
Email [protected]@gmail.com

Hi,

I want to log a complaint against reliance digital Store if Chennai

I purchase an Ipad Air in 9feb 2016 and now I lost my bill
And when I call to that store for duplicate they are answering me

Take strict action against this... matter

I want to file a case of cheating customer and making them frustrated and stealing money from us.

Store Address: 24 & 24A, 2nd Cross Street, Ormes Rd, Kilpauk, Chennai, Tamil Nadu 600010

Have bought my iphone11 with hdfc bank debit card on 30/12/2019 from reliance dx mini express road kanpur. As mentioned by hdfc bank (To receive cashback of 6000 within 90days from the transactional month end) and additional 2500 cashback of purchasing through hdfc from reliance store. I haven’t received my cashback till now, it is more than 120 days. I have asked reliance, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Had bought jbl t210 headphone from reliance degital, manthri mall, bangalore on 8/10/19. Barely 6 months into using, it stopped working. The damage is internal and i request to replace the product as the warranty time still permits. I need replacing urgently. This is a case of quality you maintain. Our trust in reliance degital is what makes us loyal customers. Don't lose customers on the base of quality. Kindly look through this matter and give me a response. Please do the needful. Thank you.

We purchased Sony LED 43" TV X80G 3 months ago, today display not working properly its blinking & not coming full display, lower & right hand side corner display lines coming so kindly check & needful ASAP.

MOB : [protected]

Hi Team,

We have purchased IPhone 11 64 GB at Phoenix Market City in Bangalore Whitefield on 7th December 2019 and Invoice # [protected],

I was informed that a Cashback of 6000/- is applicable for HDFC credit Cards but i have not received it till now, Why is that,

The tv is not working well .. ..these is a message on screen is" unfortunately bluetooth share, dummy activity, media storage, system UI has stop

Hi,
I have purchased one laptop in jul'19 & used amex card on which there was 10% cashback offer.
It was told that it will be deposited with 90 days, but still it is not received.
I have done complaint 2 times in between & received calls also regarding settlement, but still not received amount.
Pl. Check & resolve the issue asap.

Sanjay rewa patil.
Mobile no. [protected]

I purchased totally 4 items including Samsung mobile and Samsung band from Reliance Digital, Bangalore on December 19th 2019. At that time of purcahse, They offered us 10% cash back with HDFC card payment.

We paid totally 19637 Rs from HDFC card. They said cashback will be credited directly in ri my account with in 90 days.And after 90 days checked with reliance digital staff regarding cashback but not getting any proper information from them.

But as now already completed 94 days. Till we didn't receive anything.Please look into this with priority and help us with cashback.

We bought AC on 3/13 and the product and price was Good but for the installation some un professional guys came and started very late on Saturday in our gated communities though we told them to come on next day in day time. They drilled in pillar and we asked them to stop and it's a rented house now we have to close the unnecessary drill by yourself and it's a gated community they wont allow maintenance work after 6 and over the weekend and also did to corono virus they are not allowing anyone inside as well. So we wanted to complete the installation before all this issues and till now no one turned up and we got a call today noon and he said he will come and he is not picking up the phone now. So if this is going to persist I am returning the AC back and I am really frustrated that why I had choosen a bad service like this and in future I never wanted to choose it.

I purchased a mobile in November starting and was told that i would recieve cashback bit still did not receive.The mobile number I Gave at that time is[protected].please respond fastly.

Sound in ac. Reliance says it has to be replaced. Lg says not properly installed. Its 5 months since purchased. No action is taken. People from reliance and lg have come to chk almost 10 times. No action taken. We are fed up. Its hot and we need ac. Please replace or refund amount taking back the ac. This is not the first time we have problem with reliance digital. We bought appliances for 5 lakhs. Sound bar was damaged. It take a month for them to replace. The list goes on. Please resolve our issue asap.

I purchased lg tv from reliance digital and we did amc as well which is valid till 18th nov 2020.

Now i am facing some display issue for my tv.

I lodged a service request on 18th february 2020. Reliance customer care lodged request to lg, lg technician came and provided the quotation to. Fix the issue. I have paid the visiting charges to lg.

Reliance said they will pay the amount to lg and lg technician will fix the problem.

But we are waiting more than 4 weeks now and we are not getting any proper. Response from them.

They are saying we have to wait 24 to 48 hours, but that also completed.

I need your help to make it resolved.

Need your help.

Mobile number registered : [protected]

Mobile : [protected]

I purchased ipad air from reliance digital on 2nd march 2020. Next day i went to reliance store for some assistance to operate ipad. Thereafter i noticed scratch bear camera of the ipad. I brought this to the notice of sales executives of the store. They flatly refused to take any liability for defective/damaged ipad. It was not due to any mishandling or something like. This scratch is not easily visible. When it is tilted. Scratch becomes visible. Reliance says it should have noticed at the time of receiving ipad. With all due care product was checked but the fact is that this scratch is not very evident on screen. I demanded its replacement. Reliance should trust its customer. Their attitude in whole episode is very disappointing. They donot deserve to be called india's biggest company or group. It has very bitter experience with. I will take appropriate action against them in court and on social media and inform people about their poor ethics and business model.

We have bought a new bosh washing machine from a jio store on 27/02/2020 near my home (Jio store cherthala). The product delivery was very delayed and we haven't received the installation till now... The customer care service is not at all good and they're pretending like they have no responsibility at all... The customer service number which i have called is [protected]. So please take the necessary action against the service executive....