Reliance Digital Complaints & Reviews

I purchased 1.5 ton lg ac from reliance digital chembur in april, 2019. Also i have taken 2 year extended warranty from reliance. Within 1 month of purchase there was cooling problem (Gas issue). The same was resolved by reliance engineer. Recently when i switched on ac after a gap of 3 months the same problem was observed. When i complained reliance said that it will be taken care by lg as it is under 1 year brand warranty. Engineer from...

I have been using reconnect tv 43" for the past 2 years. I don't remember when i opt extended warranty or not. Warranty period just elapsed and when i contact resq they really didn't take action for 1 week. Post, numerous calls they appointed a technician and he told to bring the tv. And repair cost around 5000 which is really too much. When we bought reliance product they promised that we own extraordinary service team and they will take...

Hi this is mohan, i have problem in 48 inches reconnect 48 inches led tv... When i switch on the tv... Only audio is coming... Iam. Unable to view the video of the channel.. Only the black screen is coming. So please send the technician as early as possible... Please find the following photo attachement regarding tv model and other details... Please solve my problem...

Staff called kartik who is based out of reliance digital store at elements mall bangalore taking care for jio... I enquired about number portability from airtel to jio... He did not respond properly... He did not even looked at the customer standing and waiting for turn... While i told him to help me out... His response was too uninterested... I walked out by just asking his name...
Pathetic service by reliance jio representative...

1) we regret to inform you that we found major screaches of new lg refergerator purchased from your sreerampur - hooghly w. Bengal shop on 20th october under regitered mobile no[protected]/[protected] on opening from the packing by your technician mr satyajit.
2) mr sayajit complained to service department for scathes in our presence
3) tthen service centre sent another technician to mr kaushik bag for checking scratches....

I order an apple original usb c type cable online and it is not compatible with my iphone and i wish to return it or replace it with any other item for that money. It is absolutely new, unused and i am willing to return it the day it was delivered. The online team is not willing to do it and they have no where clearly mentioned below the product that it's not returnable....

I made a purchase on 23th of october for a washing machine and a fridge still we are waiting for delivery. No one are providing the status of delivery. I called 5-6 time to call center but problems not been solved. As per reliance they promised me 3 days delivery but it's been 11 days.
Worst experience so far with reliance.

Mohammad afroze khan.
[protected].
1- 6kg front door washing machine.
1-...

I have purchased the aquagard on last saturday 10/26. It suppose to deliver on 10/27. So far product was not deliver and when i tried to contact the local store they not responding, i visited store in person on 10/28 they said it will be delivered by 10/29 but so far it was not. If call the local store there disconnecting the call intentionally.

My contact number is [protected]...

My reconnect ac remote is not working. But the technician said the new remote will cost 1000 rupees. I feel it is too much as i bought reconnect ac because of its affordable price. This remote price is too much, i feel. I do not want the new remote, just enough my old one to be repaired. But the technician refused to repair it. Also the service technicians of reliance are not good, they try to neglect the work and avoid answering our questions....

I have purchased jbl 3.1 from sreerampore on 14.10.2019. Reliance representative visit for demo on 16.10.2019 and open the box and nor informed us any shortage of hdmi / optical cable and a measurement scale. Very next day jbl authorized representative visit my house and informed us there is a missing of hdmi/ optical cable and measurement scale. On that moment we have contacted seller and they have informed jbl representative they will take...

Sir i have purchase washing machine samsung from your company on friday 25.10.2019 from jodhpur olympic branch and delivery of the product will not made yet the company manager will not respond the doesnt pic my phone and when i visit they tell that good are not come plz i request you to delivery the product on time. Your company staff not respond properly to the customer they will not know how to talk with the customer. Kindly take appropriate...

We purchased samsung led 43 inch smart tv on 23 oct 2019 from reliance digital mahagun mall vaishali gzb up. As per sales person we request to exchange the old samsung lcd from new for rs 1000 as their were also exchange offer on amazon. Sale person also agreed and said they will pick the old tv and whos come for delivery he will pick and give 1000 rs. However they delivered the new samsung led tv on 24 oct 19 delivery boy informed us there...

We purchased a fridge (Lg 675 l gc-c247uglw) and it was in damaged condition. We got replacement but the damage product is still outside at my house. I requested to store person (Reliance digital store belapur cbd) to carry along with themselves or to take care of it. But they have'nt show much interest in thus issue. Also we tried to resolve this issue from customer care support. But the condition was same. I would like to mentioned clearly...

I purchase and full pay for samsung 55ru7100 led tv on 28 october 2019. But the staff could not deliver with in 5 kilometer till second day in same city it is very bad. Staff is very careless. Service is very poor. Staff lie by misleading the customer. I wouldn't like to go to the reliance digital store again. Plese get my tv delivered and install early. Thanks...

Hi,

I have bought godrej refrigerator from relaince digital (Peenya dasara halli branch, bangalore) 3months back, now the issue is refrigerator door is not closing magnetic strips of doors are not working, so i'm not able to use the refrigerator as the door is not closing, kindly resolve this issue as soon as possible.

Kindly do the needful

Thanks...

Hi, had a pathetic experience to get my service request fulfilled against call mum [protected]. Multiple calls to get the service ticket addressed with no luck till date... Sometime your system face issue on ticket allocation, sometime your engineer doesn’t turn up, sometime your team don’t have a status but final result is customer have to wait for resq blessings... Don’t know how many more calls and days required to get the service...

I have bought ONE PLUS 7 mobile on August 15th. After making sure through several sales persons I made the purchase. The salesman told(after confirmation with his higher ups) me that if take EMI for 3 months I will get cash back and it would be interest free. I strictly told them if interest is charged then I will not avail the facility. Immediately after billing I asked them why interested is being charged they said when it gets converted...

Its been three days that i have purchased samsung 43 inch led tv. Installation haven't done yet. I am continuously tried to customer support they always said that the technician will reach you. I am still waiting for response. Technician doesn't respond to call. I look forward for your necessary action. Thank you
My mail : [protected]@gmail.com
Contact number : [protected]...

I have pirchased a product in the beginning of the month from kolkata park street, park mansion branch worth 48k approx. Same was delivered during my home painting and was insisted and forcibly seen by reliance executives named mrinmoy and another in the middle of the hole paint and was packed and again kept as i had no place to do a stand mount. The concerned executive left me his number and told me to contact directly in next 3 months it...

Dear sir,
I bought 65 inch tv 4 5 days before but still i am waiting for the delivery, actual the reliance services are worst because first you people delivered 55 inch instead of 65 again later i am waiting for 65 inch tv. Yesterday i called to customer care 3 times they told me that my tv will be delivered yesterday only but here now its today still i am waiting for the delivery what a service from reliance, if we look at bajaj...