Reliance Fresh Complaints & Reviews

Sir
I had purchased vegetables from reliance fresh vijayanagar 3rd stage mysuru for rs.222.31 and payment reference number is[protected] at 7.44 p. M yesterday. I swiped the card upon which amount is debited twice. Bank officials require proof for we have made shopping only once from reliance fresh. The manager was unable and doesn't pick up the call at the reliance fresh store.
It is a very hectic work to get the refund.....

I am amol haldankar, today visited reliance fresh at mumbai central. When your billing staff asked to pay ₹.4034/-, i gave my visa debit card of sbi. She swiped thrice through pos machine. She informed that card was not accepted due to low balance. I was shocked as on 1.9.18, i got my salary. I got three sms of money deduction of ₹4034.50/-. I showed these messages to her. Then, she gave my card to her adjacent counter as requested by...

Respected sir,

I jayaram m bearing mobile no [protected] purchased mock down product of rusk, in that it is mentioned rs 5/- item free but your store manager is not issuing free items he says free items are only with full mrp he is written on the bill with his sign and not with mock down product. Mobile no of your store manager is [protected] his name is abhi. Reliance retail limited ags layout bangalore. Bill scan copy and...

Sir i am requesting complaint against your staff bad behavior to me while i was leaving the store. One person had stopped me at gate and start bargaining to me about why"you tested the duo before buying". Sir i am asking you about who will not smell the fragrance before buying. He used bad words and start shouting publicly on me. Sir i am requesting you to please at least think about the situation....

I purchased groceries worth rs.4000/- on 1 september 2018, saturday. The groceries include chocolates, bottled juices and most of the items essentially required to prepare to offerings for janmashtami celebrations on 2 september 2018. Normally reliance fresh outlet at uraiyur, trichy delivers the groceries on the same night. I believed that it would be delivered on the same day (1 september 2018). Unfortunately, the groceries were not delivered...

I am a serious & regular customer of reliance fresh since 2010, but from last several months may be 8-10 months, when I try to book the items, my call is being out under continuously waiting for more than 30 minutes and there is no option to me except cut the phone from my side. Even when they call me automatically by pre recorded facility, still same problem. I am fed-up with your unacceptable services.

YARAMA SETTY ASHOKbr...

Please increase staff strength to help out your valuable customers who are left to fend for themselves &waste time. Billing counters are always only one therby causing huge delays to get billed &move out. Yesterday had a bad experience of excess billing &the money was not returned &i had to take things which i didn't need. Hope you improve on all these fronts being the most reputed brand...

I had purchased some goods in reliance super market (shantipuram branch, Visakhapatnam) on 11th August through Sodex Card and then I payed 476 rupees through Sodex, but they deducted 2 times. I ask about the return my money. Ur staff Mr. G. Subba Rao(his mobile number is ([protected] )spoken very Rash and using vulgar words with me. As his position is ASM in the reliance he behaved Very rude. Can u people take some action and return my...

Respected sir.
My self malay mondal. Today morning i was go to reliance fresh ranikuthi netaji nagar, kolkata 700040.
I was found a display sundrop 1lit @94.
But i was no found the product. Then i was waiting for supervisor... He says... He don't know. I told then why show this display. He told its the company policy to display under rate tag. But product not available any time... And his behaviour was very rough. br...

Complaint is regarding The reliance store near Mansarover Park in rohtak district. They charged me yesterday the increased rates to that of the scheme of company in which it offered discount. Instead of 149 I was charged 199 and for a product with 1-1 free scheme, I was charged for 2 . Really shameful that the computer generated bill system is also ruined and the trust and money of people is being played with. I was fortunate I checked this...

I visited reliance fresh store on 22nd aug, 2018 in rajahmundry, andhra pradesh. I went for billing where one of your staff was saying that system is not able to read the offer on huggies xl 42 product. I said them to check with your higher official. So that he may resolve the issue. I came to there for huggies pack. And they are least bothered about the customer. When i questioned security checking guy about incharge of that store, he was...

Today i have seen z news coverage about delhi yamuna river side vegetables ground test.
Situation alraming due to heavy metals like lead, mercury, arsenic and cadmium found which cause cancer in human.
So please cooperate to check fresh vegetable lab results and post monthly result of particular land from where fresh buy vegetables.
Same information show to all available stores for transparency.
Food safety...

In my account money debited but bill not generated of product bcoz staff says that money not credit in reliance account, this is not my fault, and that time no any staff of responsible no proper guidence, no any seriour executive
Nonody responsible that time, very bad experience, i am regular customer of reliance fresh since 2015
Kindly help me -[protected]...

D/s, this is inform you that i bought thirumala milk pockets @ your reliance retailer shop in perambur branch & they billed rs.20/- per pocket instead of rs.18/-usually is not affordable issue like such other items also not updated discount price in your system as well as your sales team have been collected full m. R. P. Cash for your kind perusal... For your information i am very regular client since past decade is important one... So, kindly...

Dear sir/madam
I have purchased Grocery items amounting to Rs. 5721.74/-(paid) from Reliance market (madhyamgram) having code 3290 on 13/08/2018(F/N) which is supposed to be delivered to my residence before 3 days. But i have not received the same till today i. e. 16/08/2018.
In this connection i would like to inform you that RM Madhyamgram(3290) didn't gave me any bill regarding this purchase. The delivery-freight cash receipt(No....

The security is not responsible for the vehicles oarked here and my vehicle is totally stuck between the vehicles parjed here and i canr even get out of the parking area. And the security here not even listening to the problem and he is not talking properly with the customers. He have no idea about behaving with the customers. He is not even helping me with thia...

I have purchased 3 pack of kissan tomato ketchup today (I. E. 11 august 2018) and as per offer board displayed at reliance fresh on buying of 2pack of kissan ketchup one is free. However benefit of offer is not transferred and in bill i have been charged for for 3 pack of tomato ketuchp. Also, attaching copy of bill below. Please help in this regard....

Ril complaint-2206148/ 2197278

Ril backend team seems very poor in identifying the payment gateway responses and approve/reject status from the gateway to their accounts. Still they are unable to reply my query properly on my double swipe issue on july 11, 2018 in store id_ 2977 at old alwal.

Please let me know the escalation procedure/details to backend team or senior management.. Really wondering this much...

""Without providing any solution they closed my compliant""

In this store total 4 billing counters are available, but none of one billing machine was not working properly (One machine having scanner problem, one machine having weighing problem and one machine having amount display to customer display and one machine have login problem) what kind of store it is, if you want run like this, please move this store to some other...

I visited Reliance fresh yesterday evening at Phase 5 Mohali and bought a pack of Kellogg's Chocos.. There was free gift with that pack which was not available at store and that was informed to me by counter attendant after billing that gift is not available. I asked them to cancel the bill as my son bought that pack because of that gift only.. Counter attendant Abbas refused to cancel the bill and told me to talk to manager. Billing time...