Reliance Fresh Complaints & Reviews

I am regular customer of Reliance fresh-old panvel, on dated 17.07.17 I had purchase grocery items of total amount Rs 669.42 through QR trasaction -HDFC -payzapp app. approved code QQ0444 & receiving ref code[protected] .
Above transaction my HDFC payment app is showing succesful payment, Reliance retail had denied of payment receipt. so i had repay again the same amount.
Now the issue is about refund which is i am not getting...

I am regular user of Reliance fresh branch at DT Mega Mall Gurgaon. The Vegetables are not the good quality and the Mangoes are very very poor quality. I have seen the Mangoes been put on the shelf are very soft which no one is going to buy. It is waste for the Reliance Retail as well. Either the Vegetables and fruits are kept too long in the store and then put on the shelf when they are already starting to come stale. This a suggestion that...

On 24.06.2018 i have purchased grocery item in reliance fresh store at mg road, vijayawda. My account sb[protected] was debited but the same was not credited to the benificiary account. It shows that the entry was denied. I have paid the bill amount by way of cash. Till date i have not recredited the same amount.

Details of the trxn are as follows:

24/06/2018 relretailltd-freshvizagin-24/06/18 19:42:31/0016...

Reliance fresh in ajmer near behari ganj, 7 piplia balaji. Ajmer, Rajasthan
Whenever I go to reliance fresh, there are some tagged items/price lowered of some items in night, like milk packets, but the staff people hide the basket of milk packets without even billing it first, and do not allow the customers to have those tagged items. They hide it for themselves .

And when asked for, they refuse to give those tagged...

Sir,
It happend in the Reliance fresh of Netaji
Nagar Branch, kolkata on 07th July 2018 at 5.15pm. The security guard is very rude. He told me to submit my back pack. I told him to wait, so that I can take out my wallet from my bag. Then I told him to have some patients, then he used bad slangs on me. I would request you to kindly take necessery steps against him, otherwise you may loose some of your valuable customers. br...

It seems like Reliance doesn't care about their customers as I have read through the complaint already registered by previous customers. But any it's my duty to let them know about their staff deeds. I got a coupon code in my Jio app for free Sprite so do my sister as she also has got a Jio sim card but when I went to redeem these coupon codes billing staff only gave me one sprite and said you've already redeemed your one coupon code which...

I had purchased 1kg frozen green peas with an offer of 1+1 from reliance fresh bombay central branch on 30th june. However on opening the packet today i realized the peas are spoiled and the whole packet of green peas are yellow. Unfortunately i have discarded the bill. Please let me know if there is any option to get a replacement or refund for the same.
Your early action will be highly appreciated. Thankyou....

Hello,

I did shopping on 26th july 2018 at reliance fresh btm layout branch. While making payment i was told paytm payment is failed, hence i paid with my card and it was successful.

I spoke to store manager on 28th july 2018 and he informed me the refund will done after 48 hours. I am still waiting for the refund.

Tax invoice :[protected]...

Ref: dated 01.07.2018, payment ref. No.[protected], bill no. 192, cashier : 60407025 pos no. R107, store no. 2835.
Dear sir,

This had with referred to above subject the product offer on president butter 100 grms. On dated 01.07.2018 that, 50% of on mrp but as per our bill no. 192 dtd. 01.07.2018 payment ref. No.[protected] charged 100% and offers only show not given to me.

More over...

Delhi mansarovar garden outlet no 2507 declined to accept sodexo meal passes stating that we are advised by the management not to accept them after 28/06/2018 though the passes/vouchers are valid until 30/06/2018.
Manager amit verma was not available at the store and the collections incharge manish singh (Employee id[protected] misbehaved and created nuisance at the billing counter.
Manish singh also declined my request to give...

Hi,

Yesterday i went to reliance store in order to purchase grocery and i had to go through racism from a reliance store employee and a local customer. After my purchase of grocery item i was getting billed and i was intreacting in english since many local people will be indifferent and treat me horribly if i would speak in hindi. If that isn't enough it creates a huge issue of racism and harassment. When i was getting billed,...

My first transaction on[protected] got some error after giving the pin so i, m asked by the staff to provide it twice. Second time the transaction was successful but i got the money debited sms twice from the bank. The staff told me that the money will be refunded to my account automatically but till now it has not been done.
First transaction time[protected]:34:26 pm and second transaction time[protected]:34:58 pm.
Please...

My contact number is registered in reliance fresh. I use to do shopping here every month. Whenever i ask cashier to redeem my point, he told me to call on some number. What the # is the process to redeem point is? Who will take ur services i[censored] r doing such # processes in redeeming points. U r making the fool of customer by telling them shopping points...

I had purchased 40 packets nandhini slim milk and biller said that der is a discount of 300 on purchase of 20 packets.. So effectively i got 600 discount.. But store manager came and said this billing is incorrect and asked me to return all the item, and later i had stay for another hour to purchase the same without any discount so dey gave refund of my previous bill and generated separate bills for 19 packets twice.. So that discount was...

I bought two kilograms of jaggery from reliance fresh store (Pulimoottil roy rojers tower, muvattupuzha-punalur road, thodupuzha, kerala 685584) within weeks. When i opened the packet i found that the jaggery is damaged and jaggery mold formed that grow on jaggery and mild smell is coming out from the packet. Manufacturing date of that packet on 2018 march and expiry date on 29 august 2018. Unfortunately i lost my bill. Yesterday (18.06.2018)...

Today (16.06.2018) i visited reliance fresh, tagor hill road, morabadi at about 12.30 pm. After shopping went to counter for billing. The counter boy shri manish singh started billing i told him to add one more item in the bill. The item was hardly at 10 seconds away from me, i left for the said item by then he rejected my billing and stared billing for another customer, and i couldnot do anything without waiting again my number.
...

For the vegetables, there is a rate difference between the billing system and the weighted barcode slip. The rate per KG is fixed as 12.00 in the barcode, but when the same is billed, the Rate per KG is printed as 18.00.

Refer attached image for the same.

There are many such cases, it becomes a big issue and needs to come again for the disputes, again, they are not returning the money for the difference amount,...

I purchased some groceries from reliance fresh and was billed 274. Cashier swiped my debit card and i entered pin but the payment got declined, he tried the process again and payment got declined again but this time i saw the error message saying the machine is out of paper. So i have him cash. But when i checked my bank account, 274 amount is debited both the times. I visited the store next day and the store manager suggested me to wait...

Today the 8th of June, 2018 at about 0900 lt, I went to the Reliance Fresh Store for some purchase. The billing counters were unmanned. I picked up what I wanted and came to the counter, all counters were still unmanned.
Asked Security Guard if today was free check-out, he went to the cash counter and rang a buzzer, after him ringing the buzzer for quite some time. Heads popped up from the isles, their was talk among themselves, nobody...

With ref to the above subject i regret to register a complaint regarding refund of payment done in twise by cash and pay zaap aap. On 30.5.2018 i bought some items in ur dharwad reliance fresh mart. And while billing i paid the amount of rs: 1483.84 wide pay zaap. App and the same amount was debited to my bank account. But the reliance fresh people told that your amount is not reflected to our accond and thy requested to me to pay cash of...