Claimed

Reliance Fresh Complaints & Reviews

1.3
Updated: Feb 4, 2025
Complaints 2152
Resolved
538
Unresolved
1614
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Fresh reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vaibhav bhateja
from Muzaffarpur, Bihar
Oct 7, 2017
Report
Copy

Address: Jaipur, Rajasthan, 302019

Entry restricted before 9.55 pm
Wrong information given about customer dealing timing
Wrong behavior in front of family, staff and other customers
No support by store manager and even supported their staff in their mis behavior
I was told that the timing were written on the back o the shutter of the store of 9.30 p. M. As last customers dealing time
But when asked to show the timing of the store both manager a d the employee who misbehaived denied to show
They were saying that they have to go home at 10.00. Pm that is why they are not allowing
I m a customer of reliance fresh for more than 5 years but never faced this type of behavior
These recently changed employees have a wrong approach towards customer dealing.
I hope a proper action will be taken by reliance as it is a renounced company which considers customer satisfaction. I[censored]nsatisfied with the resolution the matter may be taken to heigher authorities.
Awaiting a positive response.
Reliance Fresh customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sharmila Arora
    from Kolkata, West Bengal
    Oct 7, 2017
    Report
    Copy

    Address: 700055
    Website: consumercomplaints.in

    I bought two packet sabudana 500gm each at the end of august packing date is 01/08/17 lot no. C080140 reliance own brand good life, its quality is very poor not eatable, i have complain to the store manager today but he argue with me and not lodge a complain, i want to complaining for awareness of quality not for refund money or product but his behaviour is not good their customers. Sharmila arora
    Reliance Fresh customer support has been notified about the posted complaint.
    I purchased one kg black rajma 2 packates (500gm each) last month from relience fresh store, phenomx marketcity, kurla. N I saw the insancts in both packets. I hve a video if yew want n sealed packets too. Wat I do now. Plz temme..
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sudarshan Kumar Mahajan
      from New Delhi, Delhi
      Oct 7, 2017
      Report
      Copy

      I am senior citizen aged 77 yrs. Today i purchased 5 item fruits. I am sending photo of the bill. The last item of the bill has been wrongly billed. I purchased 9 sapotas weight 425 gm but i have been wrongly billed cluster apple. Due old age it was not possible for me to go reliance fresh again to get the unintentional mistake rectified.in view of the above above you are kindly requested to look into the matter and refund the excess amount charged in my paytm wallet through which i made the payment. Thanks
      +1 photos
      Reliance Fresh customer support has been notified about the posted complaint.
      Today your staff member mr Ashwin Parmar rudely and roughly behaved when I was at cash counter.written complaint has been lodged at reliance fresh counter ellisbride ahmedabad.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dr-Sudeepan Jayapalan
        from Kolkata, West Bengal
        Oct 4, 2017
        Report
        Copy

        Address: Ranchi, Jharkhand, 835215

        I purchased some items on 17/09/2017 by using credit card. But swiping machine doesn't work properly. So i paid the amount by cash. But after sometime amount was also debited from my credit card. I complaint to the reliance customer care also. But as of now the issue of my refund is unresolved. Please resolve the issue at the earliest.
        Thanks
        Sudeepan
        [protected]
        Reliance Fresh customer support has been notified about the posted complaint.
        I had purchased a two real juice tetra pack of cost about Rs -203.84, and i decide to apy with my debit card . two times payment are deducted but they not give me a product or money,
        and not give a copy of bill for further complaint process .
        rude behave of branch billing room incharge .
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vijay Chandragiri
          from Coimbatore, Tamil Nadu
          Oct 4, 2017
          Report
          Copy

          Address: Chennai, Tamil Nadu

          I had purchased a groceries on 2nd oct 2017 and asked for door delivery still the products are not delivered and i called the store number no response so far my cont no [protected] and my name is vijay and am a regular customer to reliance this is the first time i face this issue they have given two numbers in website noone is picking up the call it is frustrating
          Reliance Fresh customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Parveen Adlakha
            from Hyderabad, Telangana
            Sep 29, 2017
            Report
            Copy

            Address: New Delhi, Delhi, 110048

            Dear sir
            As against the prices published in new papers this wednesday i. E. On 27/09/17 i was charged prices of lauki (Bottle gourd) rs.24/- per kg and potatoes rs.9/- per kg at your zamrudpur new delhi store. The rates published were rs.14/- & rs.8/- per kg. Other items i didn't compare. I am holding the bill with me.
            Request to enquire so that customers don't feel cheated.
            Regards
            Parveen adlakha
            S -222 (Ff), greater kailash 1
            New delhi 110048
            Mob. [protected]
            +1 photos
            Reliance Fresh customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              solog
              from Chennai, Tamil Nadu
              Sep 28, 2017
              Report
              Copy

              Address: 500028
              Website: Reliance Fresh

              I had purchased two boxes of banthi brown eggs from reliance fresh in gudimalkapur road, mehdipatnam, hyderabad. This was about 1.30 p. M on 28.09.2017. I found 5 eggs broken inside of the box. This is second such instance in 2 weeks. I tried calling their number on the box which is[protected] and their address is shown as :56/a, laxmi nagar, aphb colony moulali, hyderabad - 500 040.
              How can they print a number which is not working at all. And is reliance responsible for the broken eggs or the supplier. I could not go back to the store as it is raining. You can check your system for the billing and the authenticity of the purchase 2 boxes of eggs, 1 milk and one haldiram bhujiya.
              Please look into your standards and ensure the saftey of the customer. Do not let them incur a financial loss at the worst.

              Hope you will do the needful.

              Thanking you
              Regards
              Reliance Fresh customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sunil kharb
                from Mumbai, Maharashtra
                Sep 26, 2017
                Report
                Copy

                Address: South West Delhi, Delhi

                Sodexo meal card is not accepted at reliance fresh najafgrah delhi.
                But i got sms that i can use my sodexo at reliance fresh najafgrah as they have advertised they started accept meal card now. But when i gave sodexo meal card they are saying their software is not updated but this answer is from last 3-4 months. They should understand customer need and get their software updated and train their staff as well as they dont know to process using meal card.
                Reliance Fresh customer support has been notified about the posted complaint.
                I buy cooler but now switch are not working property is it possible to ill exchange with A/C please if not please make a service to fix it as soon as possible.
                Went to Reliance fresh, Doddabommasandra. Purchased of Rs. 2171.24 from my credit card. It was swiped twice because the lady in the billing told me that first debit did not happen. Now after coming back home I am seeing that double debit has happened from my card.

                Regards
                Nihar Paul ([protected])

                sodexo meal card is not accepted at reliance fresh najafgrah - Comment #2869915 - Image #0
                sodexo meal card is not accepted at reliance fresh najafgrah - Comment #2869915 - Image #1
                sodexo meal card is not accepted at reliance fresh najafgrah - Comment #2869915 - Image #2
                Employers were lazy while billing and even in the rush hour that opened only two counter. I waited for 20 minutes and they made me roam through counter to counter .
                Helpful
                2 other people found this review helpful
                2 found this helpful
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rajat Raushan
                  from Pune, Maharashtra
                  Sep 24, 2017
                  Report
                  Copy

                  Address: Pune, Maharashtra, 411046

                  I purchased pick n cook gram 500 which was priced rs.57 but i was charged rs.62 for the same. On raising the issue to the cashier she said that she scanned the barcode but there is mismatch in printed price and price depicted by barcode so you will have to pay according to the price on you bill. As my purchase was billed so they rejected to take back the item. So unwillingly i was compelled to pay them the extra money. This is the complete violation of my consumer rights. Please look into this matter. Its not about only rs.5, its about violation of my rights as a consumer and the mental stress i am going through.
                  +1 photos
                  Reliance Fresh customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    chat2amit
                    from Gurgaon, Haryana
                    Sep 23, 2017
                    Report
                    Copy

                    Address: Gurgaon, Haryana, 122017

                    3 times we have caught reliance fresh in sector 23 that their weighing machines are wrong and working against customer;

                    For a product only 800 gms. Their weighing machines show 1 kg. And this way customer is charged more and thereby cheated.

                    We first shop from reliance and ten go to nearby stores to get the products weighed again to find error in reliance fresh weighing machine scanners;

                    We caught sector 23 reliance fresh wrong 3 times.

                    They said we are sorry and we will get it corrected;

                    But next time also this happens.

                    These shopping experience makes shopping painful at reliance where you have to be aware of being cheated at reliance fresh;

                    Amit

                    [protected]
                    Reliance Fresh customer support has been notified about the posted complaint.
                    Sep 28, 2017
                    Albab's response
                    check attachment & Please Block my no. [protected]

                    My Sell Phone is Missing

                    My No. [protected]

                    reliance fresh cheats customers by using lower weights - Comment #2867450 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gspriya183
                      from Mumbai, Maharashtra
                      Sep 21, 2017
                      Report
                      Copy

                      Address: 411017

                      Hi, i did shopping in reliance fresh in the morning today 21st sep. At the cash counter, i first used my debit card, but it wasn't working and the system was hanging. Later, i used my credit card and made the payment. However, looks like both the payments are deducted from my account. Request you to please take a look at this and do the needful.
                      Total purchase amount: 443.58
                      Debit card: linked to acct xxx47
                      Credit card: 4xxxxx009
                      Reliance Fresh customer support has been notified about the posted complaint.
                      On the last 3 to 4 occasions whenever I have approached the Reliance Fresh Cashiers at your outlet in CBD Belapur to redeem the points accumulated points on my Reliance One card no. [protected], I have been informed that the system was down. This is strange indeed.
                      G Mitra
                      [protected]@yahoo.com
                      On Sunday 17-sep against the bill no 122 reliance fresh at oil mill road Lingarajapuram bangalore claimed twice with Bill amount from credit card ending with 6992 with 2 different value,

                      Tax invoice # [protected]

                      double payment made on 21st sep - Comment #2862593 - Image #0
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tapans
                        from Kolkata, West Bengal
                        Sep 20, 2017
                        Report
                        Copy

                        Address: Kolkata, West Bengal

                        I am a regular customer of your reliance fresh store at netaji nagar, kolkata - 700040, and have a reliance one card no.[protected]. Would like to inform you that you have sold a coupon for rs.19, in which a list of items are mentioned which can be purchase with some percentage of discount but most of the enlisted items as per the list with the denomination quantity such as 500 gms of good life raisins yellow, where as 200gms. 100 gms denominations are available, but with the coupon only 500 gms denomination pack only can be purchase no combination of 200 & 100 gms can not be taken, and for other items also the matter remain same.

                        I have reported several times to the store manager, but he could not give any positive reply, more over the validity of the coupons only up to september 2017. I feel this is one kind of fraud way of business.

                        So, please do the needful
                        Reliance Fresh customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kapil.mneni
                          from Delhi, Delhi
                          Sep 20, 2017
                          Report
                          Copy

                          Date of incident:[protected]
                          All food items should be billed, payable using sodexo coupons. But, there was an error in billing classification for sodexo and cash payment.

                          Immediately informed the cashier and manager on the same. But there was no proper reply and my query/complaint was neglected.
                          Request for a detailed explanation of error bill along with refund.
                          +3 photos
                          Reliance Fresh customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            VyVinay
                            from Hyderabad, Telangana
                            Sep 19, 2017
                            Report
                            Copy

                            I'am vinay..
                            I have two reliance membership cards for my two phone numbers. Recently i lost one of my two cards. I want to transfer reliance one points of that lost card to my current reliance one card.
                            I want to transfer points of [protected] this card to [protected] card.
                            I hope my request will get resolved as soon as possible...
                            Reliance Fresh customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sajitha Subramaniyan
                              from Chennai, Tamil Nadu
                              Sep 17, 2017
                              Report
                              Copy

                              Address: 600101

                              Bought mc cain smileys and mc cain chilli potato bites from your 18th main road branch, annanagar west, chennai 600 040 on yesterday, saturday, 17th september and paid by credit card.

                              Both the products were crumbled and unusable. On putting one or two whole ones available in the pack in hot oil, they disintegrated.

                              Please avoid selling frozen food which are not stored at right temperatures.
                              Reliance Fresh customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ASHU GURNANI
                                from Rewari, Haryana
                                Sep 16, 2017
                                Report
                                Copy

                                Address: Ajmer, Rajasthan, 305001

                                Sir jo scemes consumer's k liye chal rahi h ajmer relience fresh mai 10 % off dabit card use pr..usme ajmer k vaishali nagar or aadesh nagar k manager khud commission lekk market m bulk kr dete hai or normal customer k liye maal nahi bachta.. Saturday or Tuesday ko gaadi aati h jo aate he yh manager apna commission add krkk main main aritical sell kr dete hai.aadesh nagar k rajkumar n vaishali k nitin g ki apni party's h jinse inka monthly kkuch set h bs unhi ko yh sara mall sell kr dete h or retail consumers k liye kkuch maal nahi bachta...please send yrs a.s.m or other OFFICER CONTACT NO. THANK YOU
                                Reliance Fresh customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anil Dey
                                  from Bengaluru, Karnataka
                                  Sep 15, 2017
                                  Report
                                  Copy

                                  Address: North 24 Parganas, West Bengal, 700101

                                  Today i have bought many items for reliance fresh. Among them "dettol original protection" was one item. This item mrp is 44*3= 132.00 and there was a dettol free soap worth of rs. 26/-. But reliance fresh has been charged me rs. 139.16, also not given me the the free soap worth of rs. 26/-.

                                  Since i was in a hurry, i didn't check all the items and went off. After i reached home i saw all the mistakes of on my bill. My billl details are:

                                  Shop: reliance fresh, rajarhat - 700101
                                  Cin no: v01100mh1999plc120563
                                  Ean:[protected]

                                  This is really irresponsibility by reliance fresh.
                                  +4 photos
                                  Reliance Fresh customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Arpit McWan
                                    from Ahmedabad, Gujarat
                                    Sep 15, 2017
                                    Report
                                    Copy

                                    Address: Kheda, Gujarat, 387002

                                    Sir,
                                    I visited reliance fresh, nadiad, gujarat. I wanted some milk. But during the visit i observed that milk coming to the store was kept reserved for a particular person (Probably a tea-stall vendor) and other costumers were bluntly refused.
                                    That guy stocked up the milk from outside arena of the store which again is prohibited. He then-after came to billing counter asking for the bill. The boy at the billing counter asked him what he had stocked up instead of looking at the actual items in the bags which were lying outside the store which is prohibited as well.
                                    The boy asked for a payment of inr 2246/- and the guy gave 16 notes of rs.100 and one note of rs.500. The boy calculated the amount and kept it in the cash drawer and asked for a further payment of rs. 146. But the guy paid only rs. 46 saying he paid rs.2200 earlier and the boy had to accept the sum helplessly.
                                    I don't understand why the brand like reliance has to be so helpless in front of a mere tea stall owner.
                                    If complaints here are really addressed then i would the management to visit the premises in the morning as it is a daily practice here.
                                    Reliance Fresh customer support has been notified about the posted complaint.
                                    I am 10 years regular customer of your Reliance fresh mart. Today Date 14th Sep 2017 I visit your shop Phoenix mall Kurla west but counter persons not give respect to customer not provide proper service to customer not behave live good manner.
                                    Wrongly map other bill in my account.
                                    Not give proper guidance to customer.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rajankit025
                                      from Tufanganj, West Bengal
                                      Sep 14, 2017
                                      Report
                                      Copy

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
                                      Website: reliance fresh

                                      Dear sir,
                                      This is to inform you that the reliance fresh service in ansal plaza, pari chowk, greater noida, uttar pradesh-201308 is very bad.
                                      The staffs are very ill mannered, they never show any respect to any body
                                      They are just least bothered that the customers are taking goods or not.
                                      So, its my humble request to you that you please take care of it otherwise you will loose your clients.
                                      Thank you.
                                      Ankit raj
                                      Reliance Fresh customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rajveer g
                                        from Muzaffarpur, Bihar
                                        Sep 14, 2017
                                        Report
                                        Copy

                                        Address: Bikaner, Rajasthan, 334001

                                        Hlo sir, i am rajveer from bikaner (Rajasthan). I want to tell you in bikaner reliance fresh a security guard name pritvi singh is there. He is very honest person and addicted to his duty many & many times he caught theft from yours store.
                                        Now a days he got suspended due to theft case. Because he don't allow any one even manager also prohibited to take any item without any proper permission or bill. So please look this matter seriously. Because this is in favour reliance fresh store or consumer also.
                                        Reliance Fresh customer support has been notified about the posted complaint.
                                        Yesterday I had bought some goods from reliance fresh, one product is saying ₹5 on MRP but they had charged above MRP and one item is of ₹5 but it's selling in ₹6. It's not first time with me I had raised this 4-5 times earlier also but they not improved their selling system or guys who is on counter, also complained on Twitter
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit