Reliance Fresh Complaints & Reviews

I had purchased goods worth rs 117 from reliance fresh store, rambaug, maninagar, ahmedabad on 25th july 2017.
After i swiped my icici debit card, i was told that payment was not getting through so bill could not be generated. Due to some reason, the system got hung, and the staff was neither able to print the bill nor cancel it.

I was redirected to another counter where i paid for by cash.

However, the transaction of payment thru debit card also went through.

Thus i was charged twice for the same purchase.

Request you please reverse one payment.

Thanks and regards

Namita soni
[protected]

My name is pawan kumar.
I purchased a phone sony xperia c4 from reliance fresh near railway road panipat with extended warranty of one year from reliance.
My mobile got some problem on[protected].
So i go to reliance fresh and contact the person from whom i purchased the mobile his name is kapil verma.
He receive the mobile and give me receiving dated 16/05/2017. He says max.in 15 days mobile will be on working fine condition.
But now i am here for complaining about him he gave me date after date and till now date 6/8/2017 almost 3 month gone but he still says we need 7 more days to repair your mobile.
I don't know what to say him so i dicide to file complain against him.

I was an part time time employee at reliance fresh at vapi gujarat from jun 2016 to jun 2017...

After giving resignation i m not getting my incentives. Cashier shortage which is not short but the head cashier is doing fraud with every cashier and deduct their money from the salary. He takes it from the cash and declare that their is shortage in the cash which was sabmitted.

I m not getting my diwali bonus as well the managers take employees bonus and not giving thm also the swt box they take there home...

Also they never give any monthly coupons which company gives for the employee they use personally or sell to the vendors...

My ful&final + shortage (Fraud) +diwali bonus + cashier allownce from jun 16 to jun 17 etc... I want my money but the manager is not try to resolve my problem and this month i m getting only 1909/rs in my acc...

So kindly reply back and try to resolve my problem and send my money in my acc immediately...

My employe code was 60287808 anand dutiya vapi

Current manager is arvind kumar i dont know from where he is but dont want to solve my problem when i. Was ask abt it always said that u got it in this month... Wtf they r doing there who give thm manager post all the rubbish one and dumb one r there at higher post in reliance fresh...

Dear Sir,
I had an offer of shopping at Reliance Fresh Store that a cashback of 500 rupees would be shopping for more than 2500
Offer Only SBI debit Card Purchasing Offer valid 28-July'2017 to 2-August'2017

Thank you for using your SBI Debit Card 600XX1004 for a purchase worth Rs2610.64 on POS 02MO[protected] at REL RETAIL LTD-FRESH txn#[protected].

My name is prabin pal, ph no.-[protected]. Add-lalkuthi barrackpore.
I purchased some goods in barrackpore reliance fresh (01/08/2017),
Bill no.-116, pos no.-r102,
Amount-528.52.
I pay the money through my debit card (5196*4634).
My first transection showing is faild. But the amount (528.52) debited my account.
Transection faild details-
Date-01/08/2017, time-05:08:09pm., utid[protected], u. Invoice-032791.

Then i pay the amount (528.52) second time.
Paying details-
Date-01/08/2017, time-17:11:21, batch num-000738, tid[protected], invoice num-002493.
There the shopkeeper say me the amount (528.52) reverse my account in 48 hours, but i don't get my money back.
So please help me sir get my money back.

Dear sir / madam,

This is bring your kind notice that i have been misbehaved by your staff named mr. Satyanarayan of reliance fresh store, puri, odisha today at 9.45pm.

I am a regular customer of your group like reliance fresh, footprint & jewel since last 3 years. I am having your reliance one card. Today around 9.45pm when i entered your reliance fresh store, puri, odisha, to purchase atta for my own but your staff named mr. Satyanarayan deny me to enter to store & told me that there will be no entry to store as it is closed, but i requested him there is 15 minutes more time to close, so i can buy atta of 10kgs with in your stipulated closing time of 10pm, but he told me that no one will make the bill of your atta so he has forced me return back from your store.

But for your kind information, after returning from your store that time i went to vishal mega mart, from there i bought two packets of atta of 5kgs each today itself without any problem from their side.

The above is submitted for your kind information & necessary action please.

Thanks & regards.

E. Jayakrishna patra
Mobile : [protected] / [protected].

This complaint is on the reliance fresh outlet located at pjr stadium ln, sivaji nagar, chanda nagar, hyderabad, telangana 500050. The refrigerator where the dairy products are stored does not maintain the prescribed temperature of less than 8degc. As a result of this couple of times the dairy products that i had bought got spoilt even before the expiry date when storing in my house refrigerator.
Recently i visited the store and found that some of cheese packets were having fungus inside and complained to the store personnel. The refrigeration system was not working and no indication of temperature on the machine. The store personnel accepted that the refrigerator was faulty. By storing these perishable dairy products at higher temperature, the customers can get poisoned when consuming them.

I am a regular customer of your shop located at avadi, i used purchase my monthly provision from your shop at the time of billing we use to face problem due lack of your staff/management, either one counter will open nor billing machine have problems, even i asked them, shall i a make a complaint they told "no we will clear it sir", so for nothing has made clear nor machine repaired and main thing being a customer i use to beg them for to attend me and they never listen customer's request. I use purchase channa dal recently i have noticed that is poor quality and made verbal complaint to the shop manager, he told i can't do anything sir, what they supply that only i can give and i requested him please register it and he refused to register the complaint.in avadi so many super markets are available but we (Customer) believe you people reliance will not blame us. I hope so, the matter will resolve at the earliest.

Sir i am a regular customer at your store situated at deshbandu road, pahar ganj, new delhi and i was making all my payments through sodexo card but on the last two occasions i had to face inconvience as well as embarrassment since after all the shopping when reached the counter for payment but the staff at the counter refused to accept the payment through sodexo card. The same problem occured on last occasion also but i made the payment through debit card on the request of the store in charge with the assurance of sorting out the machine problem. But on the second occasion also i had to face the same problem and the staff was hostile too, left with no other option i again paid by cash. I request you to look into this personally and make necessary arrangements to make the facility available soon.
Thanks

This is to inform the powers that be i reliance fresh management that i amay a senior citizen living in godrej palm grove, at chembarambakkam. Today morning around 9 am i visited reliance fresh outlet at poonamallee, when i was huge iliated by the girl who was doing good the billing.in fact, i billed for about rs.1124.26. When i asked the senior clerk (He told that his name is rajesh to tell the name of the girl, he refused). Anyhow, it does not matter. The fact is i found out everything 1 small plastic piece of paper stuck to my trolley and the girl said that why are you taking g the rubber band. I didn't know that it was a packet of rubber band and only when i lifted it is found it to be a small packet having some rubber band. So i just passed it to the girl, and the girl immediately told me why did i threw the thing at her. I fact i just passed it on to the girl. It is really very unfortunate that such a treatmental is meted out to a senior citizen of this country. Kindly take remedial measures as i have respect for the organization.
Kindly do not punish the girl, but see to it that the baskets and trolleys used are completelying emptied before some one else uses the same.

Sundara raghavan
My email i'd [protected]@gmail.com; my mobile no. [protected]; and [protected]

As am a regular customer of reliance super market (Membership) today i had a bad experience by a shope keeper named rajesh. I took a selfie inside the shop, for that he rudely behaved with me infront of all. I asked the reason for why we not to take photos inside the shop. For that he didn't know how to give a proper response. His behaviour makes me to felt so bad to shop in reliance. Really he is not fit for taking care of customer. Really felt bad. Gonna cancel my memebership. Please consider this.
Location: reliance super market poonamalle.

Dear team, i have purchased items from your reliance fresh of rs 1084 total bill.
I have re checked the items from biĺl at my home and found that one of product on which mrp is rs 57 but on bill amount is rs 60. How comes it possible to take more than mrp.

Either resolve or am going to complaint in consumer court.

Rgds
Your regular customer.

Yesterday i shopped at your reliance store with my family. I purchased an amount of rs.4341 at your store. After shopping they are busy with their own work. But nobody is interested in bagging of my products. After waiting for 20 mins they came to bagged my product.in between they said that go to gate and the security person will bagged your product. This is ridiculous.

I visited your reliance fresh near poonamallee high road (Next to muthaiah chettiyar school).
I picked up a himalaya baby wipes where i was told inr 185/- in tje 1st floor and when i proceeded to reception irresponsibly i got an answer from the billing girl that i should choose different product. Who are you to decide my consumership? Useless reception manager who is explaining me the same thing. Eithet you take action or i take this issue to your centres headquarters in mumbai or to consumer forum.
Check your cctv footage.
No ac in your shop, treating customers like cattles?
Did your management teach you consumer law? If not we customer will better teach you what is right.

If i don't get a response i will respond in consumer style with law and report this to himalaya as well.

Either learn or satisfy consumer needs!!

Dissatisfied customer
Saiyedd
0091 [protected]

Dear sir,

Am unable to provide the gift card provided by hdfc bank. The help desk people say that the option is not there in the new billing software.

They are cheating the public in the name of offers.

I have 3000 rs worth of gift card.. Kindly help me to redeem.

My email id is [protected]@yahoo.com and my contact no is[protected]/[protected]

Reliance fresh - aundh, pune - manager appasaheb jadhav empcode : 20026667 was very rude. He simply refused to sell eggs and cells.
In his words he said : "mujhe nahi bechana, jao yahaan se." he also said jao jisko complain karna hai karo koi kuch nahi kar sakta. I requested him please let me buy stuff, he simply refused. First he said item will be charged 6/pc i said yes. After that he said you will be charged 180 again i said yes, even after all this he didn't let me buy, other staff members asked him to let me buy but he didn't listen and was like he owns the store.

I'm really unhappy with the store services. The very worst services i ever saw. No proper bill counters, in 4 bill counters they will be always problem, only one works that too very slow . we need to stand atleast 15-30 mins only for bill .there is no proper weight machine . all the machinery is spoiled.. no proper staff, no helpers, there are so many used items in the display . cleanliness is just okay . overall i would say your store services is very problematic .

I am regularly buying things from Reliance Fresh, kalyani nagar, Pune (atleast two to three times on a week), but every time, I find one or other times not updated in the system and hence customer cannot buy the item at that particular time of need. Last week, I purchased spring onion at around 9 PM which was half dried but ok condition (but cannot be used on the next day if not kept under good refrigeration), but the executive at the counter did not sell on the same reason.
Kindly instruct the staff concerned to immediately update the perishable items in the system and for other items please instruct not to keep for customer's access if not updated in the system (This incidents I noticed pre GST and post GST also)

I just went to reliance fresh kk colony bikaner rajasthan. For billing there was four counters with long queue i stood in a one queue after more than half an hour of waiting on billing desk cashier told me that billing of vegetables is not possible on this counter therefore go to another counter. There was no notice was at counter. It was not possible for me to stand in que for another hour. Officials were also shows there helplessness. I returned home with emty hands. But i feel very dissatisfaction though my family is regular customer of reliance fresh

They provided coupons which had many offers but when i went to redeem they didn't gave any discount or offer. Said these coupons our system is not accepting n the same system charged us for those coupon earlier when purchased.

They didn't allow me to buy any offer products and also said one cinthol coupon offer is applied 4+1 soap but after reaching home i saw that also is charged mrp of 112 instead of coupon price at 99rs.

Fake offers fake people looting customer always, i have bill also of that cinthol bought today.