Claimed

Reliance Fresh Complaints & Reviews

1.3
Last updated Mar 23, 2024
Complaints 2149
Resolved
538
Unresolved
1611
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Fresh
Customer Service Contacts

Reliance Fresh Phone Numbers

Toll free
1800 1027382
512
181
1800 233 7382
127
78
Phone
+91 22 2278 5000
156
68
+91 22 4017 6400
43
32

Reliance Fresh Website

Reliance Fresh Head Office Address

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400 021

Reliance Fresh reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hansajijo
from Mumbai, Maharashtra
Report
Copy

Delivery not sent as promised and rude attitude of the staff

Address:Mumbai City, Maharashtra

i had placed an online order for Rs. 990/- this morning at 1130hrs [protected] was my order number promised between 1500hrs -1800hrs. This did not happen. i called them at 1830hrs and i was told that there was a system issue so the order willb e sent on 10th September[protected] or 11th September (1200hrs-1500hrs). I spoke to Pavan Sonavane who disconnected the call by saying that he cannot help me. then i spoke to VAnita Salunke and she...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
darshananupur
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional attitude on cash counters

Address:Thane, Maharashtra

4th September 2014 Dear Sir/Madam, Insulting employees of your Reliance Fresh Store, virar east shop. On 4th have noticed that your person's unprofessional attitude on cash counters .my bill was aprox Rs.2000 because of some network issue your machine was not working so your counter lady ask for cash we say no problem i will send my husband for withdrow the cash because we are not ware about your machine problem we have only 1500/- &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kiran5
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insulting employees of your Reliance Fresh Store, Utsa, Kolkata

Address:Kolkata, West Bengal

9th September 2014 Dear Sir/Madam, Insulting employees of your Reliance Fresh Store, Utsa, Kolkata On 7th or 11th August 2014, I have noticed that your person's unprofessional attitude at cash counters and felt very strongly. Last I went to your store on 20th August 2014 and by pass your store as I didn't not felt comfortable at your store to go again & do shop from street vendors and as well as other good stores like Big Bazar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogiswaran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase amount taken twice from my account

Address:Chennai, Tamil Nadu

Dear sir,

Ref: purchase bill no. C8675 #0278 21:26:15 5sep2014
S02 29 r003
Rs.1357.40

Shop: reliance fresh, 4, t.H. Road, k.S.Mahal, kodungaiyur, chennai-600118

I purchased provisions on 05.09.14 for rs.1357.40 using my debit card. For first swipe,
Debit card memo not received and hence billing clerk swiped again. But the amount
Debited twice in my savings bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harishnswamy
from Bengaluru, Karnataka
Report
Copy

Points fraud

Address:Bangalore, Karnataka

I do not have a Reliance card but I do make some small purchases once in a while at Reliance Fresh 36 South End Road Basavanagudi, Bangalore 560004. I made a purchase of Rs.621 today 8th Sept'14 (scanned copy of bill can be provided on request) and before I could settle the bill the person at the counter swiped somebody else's Reliance card and credited the points to that account. I have noticed this a few times and today when I confronted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murugesan34
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

freebeees from product are not givent to consumer

Address:Bangalore, Karnataka

Dear sir, i purchased two 100 grams nescafe with steel glass free in reliancefresh thippasandra store in Bangalore on 16th august 14 but i didn't not get the steel glass which they said no stock every time in this store many times free products are not given i wrote this in the complaint register book so far none of the peoples contacted me. again i went to the store to ask on 24th august they said they don't have the glass and instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amkm
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double Payment Charged by Your Store

Address:New Delhi, Delhi

Dear Sir/Madam, I made a purchase from Reliance Fresh, National Market, Peeragarhi, New Delhi on[protected] for an amount of Rs. 232.48. Payment made thru my ICICI Bank credit card no xxxx xxxx xxxx 5002 was not honoured and sale was reversed. Althogh I received the SMS from bank for transaction of Rs. 232.48. Billing girl gave me slip of Rev. Sale and took the Payment of Rs. 232.48 in cash from me saying since sale is reversed therefore...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hiteshamin
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Substandered fruit quality

Address:Ahmedabad, Gujarat

To The Manager, Reliance Fresh Sir, This is to bring to your notice regarding the substandard fruit sold in reliance fresh and my experience dealing with your store manager when lodge a complaint. On 30th August, 2014 at @ 5.27pm I have purchased PEARS from Reliance Fresh, Ambawadi Ahmedabad 380015, next day morning we saw all the 3 pears where turned entirely black from outside in spite of storing in the cold condition. They were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Nigam
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two times payment against one bill

Address:Indore, Madhya Pradesh

To, Manager Customer Care, Reliance Fresh This is complaint email regarding payment deduction of my credit & debit both cards against one bill. I have purchased few items from reliance fresh, Anand bazar suare, Indore, for bill payment I gave my credit card but transaction was not successful, even I got a sms that you have spent 392 in reliance fresh from your credit card but reliance staff members told me that transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N.V.R.SRSHAGIRI RAO
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Announced discounts on rates not reflecting at Billing Counter

Address:East Godavari, Andhra Pradesh

At Reliance Fresh, Kakinada Branch, many a times the offering discounts/rebates are not reflecting in final billing at the Billing Counters and thus be fooling/ cheating straight away the customers. The discount tags at items/ news paper announcements/ phamplets giving at reception does not tally the final rates frequently at the time of billing.If the customer is not aware this discrepancy in rates, no doubt he has been be fooled at once....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naghal
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating in billing

Address:Bangalore, Karnataka

Yesterday I shopped at Reliance fresh outlet at B.Narayanapura Bangalore-16., I found excess item Rs 144 was present in billing, That Item is not my list, I approached store manager immediately, He also understood about tha excess bill, but he and billing staff not able to trace the item, .He told me that he will talk to his boss and return money, .iam waiting for his phone call but he is not called today. Kindly look into the matter and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sid89.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pricing issue

Address:Mumbai City, Maharashtra

Reliance fresh - sion I purchased two deodrants (jovan musk) originally priced at 340/-. There was a pack of two deodrants, priced at 299/-. Since, I wanted to buy it, I took it to the counter. The cashier, told me that the product was not updated in the system. i asked her not to keep such products or update the system. i asked for store manager and I dont know somebody came, spoke to cashier and gave the discount mentioned on packet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VEENA SHRI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted, transaction caceled, but amount not refunded

Dear Sir, /Madam,
I purchased from Reliance Fresh west mambalam chennai -33.
after purchassing from reliance fresh for payment given my debit card,
transaction cancelled by shop keeper while processing, amount deducted, from my account,
till today it was not refunded,
for the above my purchase husband given his debit card.regarding this I informed to store manager,
but no positive answer. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dara master
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance Fresh stores Located @ Vikhroli East

Address:Mumbai City, Maharashtra

Mumbai, Location :Vikhroli east : The counters are left unattended the employees are always chatting . The store is very dirty, the fresh and stale greens are mixed . The manager is least bit bothered even after repeated warnings. I have to be careful for every step I take as it is very slippery the bags are lying on the ground and the vegetable containers are piled anyhow .It is very sad that a company like Reliance cannot employ people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hgarg25
from Delhi, Delhi
Report
Copy

Reliance Fresh - No response on complaint lodged

Dear Reliance Fresh Management, I had filed one complaint online through this very site with subject titled 'Unavailability of goods listed in newspaper' for action against the supervisory staff of your outlet at Reliance Fresh, Prashant Vihar. Though the complaint was lodged on the day of incident itself i.e. the 20th August'2011, no response has so far been received from you; such a delay on the matter would send a wrong message to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amarnathsingh66
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

twice money got debited from my account

Address:Gurgaon, Haryana

Hi team, This is Amar Nath from Gurgaon . It's regarding Reliance POS machin issue. I have purchased Rs. 2146.75 dated - 27.07.2014 from Gurgaon ( Kadipur centr) and it got debited from my SBI credit card but Reliance employee told me that amount has not been debited, He asked me to give another card, I gave my HDFC bank credit card and i got bill of amount Rs. 2146.75. Now i have received my credit cards bill statement and same amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
solvay
from Mumbai, Maharashtra
Report
Copy

Rice sold without actual weight

Address:Indore, Madhya Pradesh

Dear Sir I purchased 50 Kg Tibar Rice under bill no C 9530 # 0388, 21.29.44 18 AUG 2014 from Shekhar Residency, BCM Heights, Bombay Hospital Indore MP. I requested the local staff to weigh the bag as many times it is seen the quantity mentioned does not match and I have experienced the same at Reliance Stores only. I was surprised when the local staff refused to weigh the same and asked me in case I want to purchase the same, it will not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohan390
from Sambalpur, Odisha
Report
Copy

Discount being added to mrp rather than being deducted

Address:East Singhbhum, Jharkhand

Despite given in advertisement in newspaper that discounts will be offered from 15th august on specified dairy products, I purchase Amul butter milk.Rather than discount of 12 percent being offered (as mentioned in newspaper and even in the bill), the discount was being added to the mrp and I was charged extra and looted by reliance fresh . Worst service offered by them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vee coomer
from Goshainganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lies, cheating and harassment

Address:Kozhikode, Kerala

Today on 21st August 2014, I had gone for purchases to the RF branch at Pottamal, Kozhikode (Calicut). I have been shopping at this branch for the last one year or more, ever since I shifted to this city from Delhi after retirement. ( That I am a regular customer will be shown by my Reliance One card records)
While I was selecting my items for purchase, an Assistant Manager came running to me stating that there had been a mistake in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu

Search results: 1 matching "enzo matic"


Reliance fresh villivakkam chennai tamilnadu. Pincode-600049 (Complaint)


Ravindran vasu on aug 20, 2014


Non availability of enzo matic detergent powder regardingit is so pathetic that reliance enzo matic
Tough stain remover detergent powder with container 1kg+ 1 kg free is
Not available in the above...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy