Reliance Fresh Complaints & Reviews

The Reliance store is always short of change. Whenever there is an amount less than Rs 5 for the store to return they always say that there is no change and return chocolate or sweet in exchange. They say the chocolate is worth the change. Why should the transaction happen in this mode. This is not a barter system economy. Moreover I told the counter person that the chocolate you giving in change you are making profit on that as well for...

Sir,

Following is the transaction tht i had made today and found two debit entries to my bank Account

Time of transaction - 13.19.37 5th May 2014, Trans No.[protected],[protected]

Amount Rs381.56, Reliance Card No.[protected]

Branch - Avadi Chennai -Phone no. [protected]

Kindly do the needful for refund

with regards

Jaikishanbr...

I purchased on 3 rd may goods worth rs. 637/-, out of which i not found one amul butter pkt 500 gms, though they charged rs. 162/= in the bill and i paid accordingly, after 2/3 minutes i realised amulbutter pkt is not included in the bag, i complained on counter as well as to storeincharge, but no body listened, and i returned empty hands without butter, though i paid for the same.
I a senior citizen always purchase the goods from...

Last day after seeing the add that there is an offer for Slice(Offer price: 39)we went to set the same and found that the Manager and staff members together sold these offer products to a local dealer. While asking about the details why it was done so they coated:" we have the right to do it. Its not mandatory that this products have to be given to customers itself, even if they are regular customers." This incident happened at the Reliance...

Currently mega offer week is going on at Reliance Fresh, Sion. If any customer buys goods worth 299/- and above can also avail Amul Icecream container of 145/- at some Rs. 100/-. This is good offer but Amul Icecream is running out of stocks at Sion Branch, since last 3 days. So many regular customer wants to avail such offers. pls look in to. regards Mrs. Kanan M. Mehta Reliance Retail Card no. [protected]...

My name is Jatin and I am from Bangalore .On[protected] I purchased food items of 2700/- from ITPL Bangalote branch of Reliance Fresh and when came to payment counter for payment, I have given debit card to the person on counter, he swapped card and request me for pin no, I have pressed pin no and payment deducted from my card, I got message on my cell about payment deduction, The person on counter again swapped my card and again asked me...

I am a daily customer of reliance fresh situated at south tukoganj, indore, M.P. and from the past 10 days my experience was unsatisfactory, I have observed that the A.C. and the billing counters are mostly not working .There is rush in the evening and only one billing counter happens to be open.It disintrests the customer and results in long queue's. On sharing my views with the branch manager he argued and further refused to hand me the...

On 30th March we had bought 25 kg rice at Rs.990/- (bill no.03652). A packet of Ruchi Sunrich Refined Sunflower Oil was given as free offer alongwith this rice bag. I noticed that this oil pack has no manufacture or expiry date and seems old stock to me. Though the oil has been poured into a jar I have the pack with me for your inspection. Please reply to me at [protected]@gmail.com. Regards Savithri...

Many products kept on display on shelf of stores at Reliance Fresh outlet at Dabri Palam Road, Palam are not billed by the staff stating that the product is not available for billing. For instance, Zerrikk 88, a lubricant product kept on the shelf for a long duration cannot be billed and similarly, Cinthol soap (green label), if you take one piece for billing, it is informed that if you take four pieces product then only it can be billed....

Hi, I had very bad experience at reliance fresh shanti building, mandoli road, shahdara delhi -110032 on[protected], at 12:27 . there was 3 billing machines but staff was not ready to make bill ..i called the manger on his cell phone on [protected] number he used very rough language and seemed to irresponsible for his duty. If this the way to treat consumers then its not at all proper way of doing ......

I have purchased some items and came to payment counter for payment, I have given credit card to the person on counter, he swapped card and request me for pin no, I have pressed pin no and payment deducted from my card, I got message on my cell about payment deduction, The person on counter again swapped my card and again asked me for pin no. I told him that payment already deducted but he told me that due to some system problem your previous...

I had purchased goods worth of Rs 502.55 dtd: 12.01.2014 in reliance fresh located at sect- 31 shop no 11-12, main Huda market, Gurgaon, Haryana. During the time of billing unfortunately the payment made through SBI debit card (No:[protected]) has declined and the card was swiped again for the same payment, The amount made earlier is not refunded so far. In this regards i logged two times complaint at the store (Ref no: [protected]...

i'd like to draw your attention toward mal selling of offer items and vegetables to the local shopkeepers .we have been sold deteriorate and worn out vegetables which is kept unhygienically and unsegrigated . for example i am adding tomatoes basket's photo kept for selling and is the same case with other green vegetables too. if we complaint to the manager or your employees, they dont listen to us and continue the same practise...

Hi, I had very bad experience at reliance fresh Geetai Mall, Paud Road, Kothrud, Pune on[protected], Sunday evening. I accidentally took a mineral water bottle inside the store and while exiting security asked bill for it, while having a conversation he used very rough language and seemed to irresponsible for his duty. Even after complaining to store manager about him, no action was taken. If this the way to treat consumers then...

It seems Reliance fresh does not care for Brand image. Apparently, they don't care for customers, but are much interested in money collection. - Sector 31, Gurgaon, Haryana store is extremely badly managed. -Customer care staff lack soft skills - A woman employee behaves like a stern cop not as a soft spoken gentlelady. - Men are often seen chatting away while customers line up. -No effort is made to diffuse a spat between two hassled...

over charging. Reliance fresh Cared No, [protected] Dear Sir I purchase some items from reliance fresh store Sector 22-D Chandigarh and paid Rs.1183.94 through my Credit Card ending with last four digits 8002. Invoice No. C4545 #0105 10:47:54 18 APR 2014 for Rs.1183.94. On reaching my home I checked the bill and I found that the Item "SUDZ Detergent 4 KG has been over charged by Rs.20/- Its price as printed on the packing...

I have purchased Amaranthua Red today which is 17/04/2014, weighing 0.836 Kg @30/Kg amounting to Rs. 24.78, my bill no.is C1220 #0106. I bought the veges from F-36 central market, Kirti Nagar, New Delhi- 110015. The above vegetable ie Amaranthus Red was full of leaf eating insects and germs, I have left the vegetable with the Store Manager. I am shocked and surprised that a reputed company like reliance sells substandard products. I went...

i have been a customer of your store right from the day of its inception in jp nagar bangalore i work as an asst gen manager in a public sector bank. i visited your shop today at 7 am and was told that the store opens at 7.30. The store timings i understand change depending upon the number of staff on duty and have no timings. At 7.30 i was let inside and proceeded to do my purchases along with my wife, when your store manager of whoever...

I m booking a complaint against some working member of reliance fresh pawanpuri bikaner. He created problem for girls like standing so near in girls, staring of them and try to touch girls. Please do some needful step so we girls are safe and comfortable in your stores. We never see this man in staff jacket so we are not able to find his name....

Dear Relationship manager, We had mad a purchase of 80 pieces of kit-kat chocolates on 20th March 2014 amount paid : Rs 370/-. Supervisor code on receipt is 2645, receipt no : C7841. At Reliance Fresh, Mahadev Hotel, Next To Malhar Theatre, MTNL Exchange, Thane (W) - 400 602. Purchased chocolates were returned within half an hour and we made request for exchange purchase. Accordingly we made a purchase of 60 packs of sunfeast biscuit's...