Reliance MART Complaints & Reviews

Your employees don't have any manners to deal with CUSTOMERs.. almost ### CUSTOMER service...

The mart billing section was taken by extra money Mrp is 50 the are charged 63 one pack
And another Chocolate chips price is 49 and they will cost 80 i will go to the consumer forum...

On 25/02/2021 at Reliance Smart we did the double payment as one of the payment declined after shopping but from my debit card the money was deducted but the payment was not made so I did the another payment through cash to clear my shopping bills. The department manager made the double payment receipt and told me to refund the money within 7 working days so when I went back after 7 days with my bank statement to reliance smart sector - 85...

I'm regular customer of your shop, there is not a good customer service from employees. They where busy with trolly and trolly parking inside the shop. They casuly place trollys in shop there is no space for free walking of customers. Employees speedly running in the shop and hit the customers.

Branch : Chengannur, Kerala...

Dear sir,

Reliance smart doing advertise through loudspeakers in residential area I already talk to customers care of reliance smart but no any action still take, advertise through loudspeakers in whole day is wrong...

On 12th Feb, bought 300 gm packet of Milky Moo Chhenapoda from your Rathtala, South 24 Parganas Dist, WB. Written manufacturing date 31.01.21 and good for 15 days. On 14th Feb opened to find fungus on all sides of product. Is anybody accountable or only the customer has to suffer? Is there any redressal? Sad. My invoice no.TR[protected] Bill no.56.
- Kalyan Das...

They are selling products which are near to expiry
Date of expiry-13/02/2021
Only one day for expiry...

JioMart salesman name is Mr. Mangesh waghe, he is not doing his job properly with costumers. Rude behavior, talk to the worst with costumers.
He is supply wrong products to us from JioMart, many times he doesn't provide us cash memo and sometimes bad stuff he supplies like open paket of noodle and open packet of biscuits.
.
Please listen our request, we are suffering these types of problems from so many days
....

Reliance smart
Near iyar bangalow main road
Madurai
There is no sufficient staff for billing.
More than 5 billing counter were empty
This makes s long delay time for the customers..
This is not fair at all
Consumer time is very precious for companies like you
So take this complaint very very very serious and rectify it...

We bought LG front load washing machine in Reliance mart Tirupati. They've sent technician for demo. Technician came with some lg descale packets and he said that for better performance we need to do tub wash for 30 washing cycles.
He said we need to use those packets for better results. So as per instructions given by technician after 2 months we did tubwash. Then drum color got changed. Now Reliance is saying we are responsible for...

We brought and received online grocery from jio mart pune on 29/01/2021, this was our first order from jio mart and the experience we got is horrible, one of the item sugar free natura was opened, we keep faith in reliance and the service given by their staff is totally different .
we expect the replacement of product....

Dear Sir/Madam,

Good Day

I have purchased product no 950390 which is Formula Car with remote Control from Reliance Smart Iscon mall Ahmedabad. But in the box the remote was not available.
Please arrange to send the remote....

I purchased 3 kwality walls cone ice-cream and later when I reached home I opened the ice-cream and found one of them was already opened and eaten by somebody and closed the ice-cream opening.
Give them a warning to Reliance Mart, ITC road, Kurnool, Andhrapradesh....

We bought 3 milk packets of nandini and all the 3 milk packets wer spoiled when heated within 20 mins of buying. When we went back with that spoilt milk they refused to accept . And the staff behaviour was worst and not at all polite ....

I had got a product which I didn't want to buy so I told them to remove it but the staff mistakenly put it in my bag and while leaving the buzzer rang and then I was blamed for stealing and then charged a heavy penalty and they were not ready to accept their fault.
I had to pay money for someone else's mistake and that too a heavy amount. Staff is arrogant and their behaviour is unacceptable....

I purchased a fire stick from reliance mart Purnima Bihar at rs 3999. MRP marked was of 4999. Where as online portal of reliance mart show the same product at 2799 on the same date....

The management here does not even look at whether the girls working in the mall are safe or even misuse their timing ......

I had bought 30 eggs for ₹ 210 from reliance Smart in Darjeeling vide bill no 156 on 19/01/2021 and the cashier was 60456838. Today when my wife boiled 6 eggs and started peeling it, all the eggs were half. I tasted the egg and it was all rubbery as if it was an artificial egg. I have kept the eggs both the boiled and the raw eggs aside. It would be appreciated if a quality check is done on such products as your company is a reputed company....

I have purchased groceries using the jio mart app using order ID[protected]A on 29/11/20 of 502Rs. Amount. At that time there is a 10% cashback offer for payment made through jio upi. So I made a payment using jio upi but upto today I didn't get the cashback for this.

They Provide a Ticket No:[protected] regarding this complain on 18 Dec 2020 but didn't get any solution regarding this issue. I have Number of times call...

Dear sir

When I have done payment through SBI yono QR Scan at bhilwara reliance mart amount is debited from my account is twice then entered amount and even same amount has not been credited in reliance mart account. Kindly do needful urgently and respond how amount can be debit just double automatically and refund debited amount.
Thanks
Mukesh
[protected]
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