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Reliance MART Complaints & Reviews

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Updated: Dec 25, 2025
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Reliance MART reviews & complaints page 27

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P
prtkjswl9
Oct 11, 2020
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Address: Complain against<Jio Mart. Reliance Retail Limited Reliance Smart Cloud 9,Plot No. RC 1 / 2 Lower Ground Floor, Sector-1 Vaishal, Ghaziabad,Uttar Pradesh - 201010 Store contact no.0120-4247288 CIN No:U01100MH1999PLC120563>

They have charged me 130 rs instead of 13 rs for Lemon - 100 gm.

Even you're not refunding the for the items you haven't included:

1. Parle Milano Chocolate chips cookies 120 g - 57 rs
2. Vegwash+ Fruit and Vegetable Wash Cleaning Solution 200 ml -
₹50.00

Bill/invoice is attached.

My contact number: +91-[protected]
Email: [protected]@gmail.com
+2 photos
Oct 11, 2020
Updated by prtkjswl9
This is not resolved
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    manimaran1986
    Oct 5, 2020
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    Address: Reliance retail limited reliance digital Iyyappanthangal, first floor, Centre no 274, mount poonamalle road,, iyyappanthangal chennai, 600056.

    Hi sir/madam,
    I have bought a samsung tv (Samsung 55ru8000) for rs:84990/- from reliance digital showroom via hdfc consumer loan. They have promised to give cashback ( 3000). I have paid all my emi but still i am waiting for my cashback which is ₹ 3000/ from reliance but i didn't received. Its nearly a year now still waiting for it and i tried lot of times with store manager (Saravanan) but i didn't get any positive. He speaks different when I buy and now. Please do the needful. Thanks

    Reliance retail limited reliance digital
    Iyyappanthangal, first floor,
    Centre no 274, mount poonamalle road, , iyyappanthangal chennai, 600056.

    Cin no:u01100mh1999plc120563
    Bill date: 05/10/2019
    Oct 17, 2020
    Updated by manimaran1986
    Still no update yet. Team can you please help us on this. Thanks
    Oct 17, 2020
    Updated by manimaran1986
    Please do the bill

    Oct 17, 2020
    Updated by manimaran1986
    Please see the bill in above comment
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      M
      Malar Natarajan
      Oct 1, 2020
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      Address: Vellore tamilnadu

      Sir good morning,
      I already submitted my complaint about my bike theft. Can you resolve
      Sir.
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        M
        Manikanta Uday
        Sep 30, 2020
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        Address: Seshayya Metta, Rajahmundry, Andhra Pradesh-533101

        I have paid 200/- for job by seeing the advertisement in newspaper after contacting them and they are saying that we didn't receive any money even though my transaction is successful and i shown my account statement to them. Please consider this
        +3 photos
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          S
          Sijo S
          Sep 26, 2020
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          Address: Kollentavila veedu
          Website: Reliance digital.in

          I ordered a headphones from reliance digital and the expected delivery date was on 17th sept I got msg on 14th sept that you order was unable to deliver so we will deliver tommarrow I waited for next day but didn't get my product so I waited for 17th sept now today is 26 till now I don't get my product I try to email many complaints but they didn't respond a at alla very bad experience from shopping so I recoment no body should buy from reliance because you will never get the product ..now I am trying to find a way to file a complaint
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            R
            remedio2020
            Sep 21, 2020
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            Address: Reliance Smart, Azam nagar, Belgaum

            Dear sir/madam

            It is shame to say that your own employees are behind the clearance stock wait for the lowest price and all the stock has been taken by your staff, security people or they call there relatives or friends (Specially person working at weighing machine near grocery). Find an example of this kind of thing at cold storage at 12th sep 2020 evening to 13th sep 2020 morning for nestle curd. If a customer buys it is ethical if it is going this way, why don’t you make reliance smart only for your staff, why you are opening for common public. I feel there is no discipline among staff no ethics. I feel dmart, more, star bazaar are bettter and are practising ethics.
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              C
              COLORADO
              from Mumbai, Maharashtra
              Sep 18, 2020
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              Address: Mumbai Central

              Worst, cheating, lying, fake and fraud reliancesmart, mumbai central

              These cheaters are selling a low-graded, stale, dirty and rotten dahi in their stores they are so shameless, ignorant, careless and botherless to the customers complaint. Even though after complaining and having my contact details but still they want my contact details.

              For their profits they are playing with the lives of the customer, they are selling low-graded, stale, dirty and rotten dairy products from punjab sind foods india pvt ltd. Even a week ago after complaining to both of them they are so shameless, ignorant, careless and botherless to the customers complaint. No calibre to resolve the complaint or reply neverever buy any of dairy products and specially from punjab sind foods india pvt ltd. Because they supply adulterated, dirty and disgusting foods to the stores.
              +1 photos
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                A
                Abhishek03sharma
                Sep 13, 2020
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                Address: Cloud 9,Plot No. RC 1 / 2 Lower Ground Floor, Sector-1 Vaishal, Ghaziabad,Uttar Pradesh - 201010 Store contact no.0120-4247288

                Hi

                Did you find any conclusion to the below email regarding the refund of ₹363.0, placed against the order no.[protected]A. I have not received any refund yet.
                Hope for oneday I might get my refund money.

                Regards
                Abhishek Sharma
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                  K
                  kbhambhra
                  Sep 12, 2020
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                  Address: 6, KESAR VIHAR, SHASTRI NAGAR Ratlam M.P

                  Dear sir,

                  Please note that i have done transaction rs.5350.27 on 19/aug/2020 through sbi credit card at reliance smart ratlam m. P. There is offer shows 10% discount /cash back if payment by sbi card but till now i did not receipt the same kindly do the needful and confirm.

                  Thanks & regards,
                  Kishore bhambhra
                  Mob: [protected]
                  Oct 06, 2020
                  Updated by kbhambhra
                  Please can i have status of my complaint

                  Thanks & Regards,
                  Kishore B.
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                    S
                    Sourav.M
                    Sep 11, 2020
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                    Address: Reliance Mart, Kharadi, Pune, Maharastra 411014

                    I have ordered a product from jio mart on 5th august and they have given me less quantity but they have charged fully. I got 5kg rice but they have charged for 7kg. Its been more then a month i have been following up with them but they are not responding on a good note. I have sent so many email they are saying that they are working on this complaint.
                    +2 photos
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                      M
                      Malar Natarajan
                      Sep 10, 2020
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                      Address: Vellore, Tamil Nadu
                      Website: Reliance

                      I was purchased some groceries in reliance mart vellore, sankaranpalayam, vellore on 7th august 2020 and i parked my bikes in parking area of your shop. After purchasing i came parking area there is no bike i searched around your shop. No result after camera footqge given reliance mart executive that is not clear. Someone stolen my bike. Your shop won't take any responsibility for that if any one stole your one rupee chocolate you won't take any responsible sir... Is this your company rules.in outside only one cctv camera that is also very low resolution. You are only protect your reliance product only
                      When wil you going to solve sir
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                        B
                        BIJOY DAS
                        from Noida, Uttar Pradesh
                        Sep 9, 2020
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                        Address: Hey 35 HIG Baramunda housing board colony Bhubaneswar

                        Chakki atta buy Reliance Mishti doi mother dairy and many more items are not available in Bhubaneswar Reliance Mart. We are worried about online shopping being senior citizens at this time up and make. Please enquire and make your stores well-equipped as before
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                          S
                          Shibarshi Shome
                          Sep 4, 2020
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                          Address: 290 NSC BOSE ROAD NARENDRAPUR, Kolkata - 70013

                          Narendrapur store, kolkata - 700103.

                          Reliance mart - why the customers are waiting outside. No staff for billing. Is this a joke?? Please look into this matter. This store is getting worst everyday.
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                            mineshah75
                            Sep 1, 2020
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                            COD Order was delivered partial but they charged full and did not even mention it is partially delivered. Immediately after opening the package, email complaint was registered to customer service on 6th Aug.

                            Since then, I have followed up multiple times. Only reply I get is they have initiated the process but no confirmation on when can I get my refund.

                            Not sure if they really intend to pay back or not, but this is really frustrating and unprofessional on part of Reliance.

                            Order no.[protected]A
                            Service no is.[protected]
                            +2 photos
                            I continue to get the namaste email... but no action yet. No one form Reliance has contacted me yet.
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                              M
                              Malar Natarajan
                              Aug 27, 2020
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                              Address: Vellore tamilnadu

                              Good morning sit
                              This is malar natarajan from vellore.
                              I was purchased reliance mart (Opp to lg mart) sankaranpalayam vellore. On 7th oct 2020 evening 3.27 i parked my bike purchased some groceries and i comeback parking area 3:57 there no bike.. And searched around that parking area on your shop. There is no result. After that i asked your shop security there is no response. After 7 o clock they showed your shop cctv that is not clear. Sir you are protecting only your products only not for customers and only one camera in outside that is also not clear.
                              And i complaint police station still not given fir. How many time i'm going there is no response police station.
                              Am not rich sir i cannot buy bike again.
                              Pls i want to request you sir install hd camera surrounding your shop
                              Thank you sir
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                                H
                                Hima Bindu K
                                Aug 26, 2020
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                                Address: Dilsuknagar

                                We have purchased some items from gaddiannaram dilsuknagar smart store and at the billing time we are having Google pay to pay the bill.I have asked for Google pay and the reply from the manager and sales girls is very rude and the way they are explaining that Google pay is not available is very unsatisfactory.They are asking that we should tell Ambani for providing Google pay.We just asked to paste a notice that Google pay is not available, their reply for that suggestion is worst.That suggestion is for customers who come with only Google pay and not any other source to pay bill.Next time they might come with cash or card.Kindly train the staff in the store how to behave with costumers.
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                                  V
                                  Vineet295
                                  Aug 26, 2020
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                                  Address: Pandav Nagar

                                  My order no. [protected]a is this and i have not received complete goods and invoices are showing complete goods...

                                  This is cheating, 5 kg sugar, 8 kg surf excel, 2 pack lux, nestle munch are missing...

                                  And their delivery person amit gehlot (As per true caller) informed and he said i will not able to update.

                                  This is my first experience and i feel cheated from them. And none of their customer care person is available on call.

                                  If they are supplying short goods than how can you share invoice with complete items.
                                  Aug 26, 2020
                                  Updated by Vineet295
                                  They sent 3 boxes and my open challenge to jiomart team is that they can show me that how they are going to pack my entire goods as mentioned in list 3 boxes...

                                  Their customer support is in sleeping mode they are just sending copy paste messages and they are not calling as well inorder to check the concerns and curst is that their customer cell head is reverting on mail without reading...
                                  Aug 28, 2020
                                  Updated by Vineet295
                                  They are not bothered about consumers...they cheated me and getting self money against non delivered goods is like begging...I want to see investigation report from them...
                                  Sep 01, 2020
                                  Updated by Vineet295
                                  Do not allow jiomart to theft any consumer hard earned money.

                                  They are Chester's and not bothered
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                                    D
                                    Devangkumar Patel
                                    Aug 25, 2020
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                                    Dear Sir,
                                    I have not received refund of Rs 3527.15 for the Jio mart order.
                                    Jiomart customer service executives are not responding to my email queries. Attached is
                                    1) email conversations
                                    2) Snap Shot of PayTM to Jiomart order payment
                                    3) Snap Shot of Jiomard Refund email.

                                    my Contact details:
                                    Name: Devangkumar Patel.
                                    +2 photos
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                                      D
                                      Devangkumar Patel
                                      Aug 24, 2020
                                      Resolved
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                                      Resolved

                                      Address: D7-302, L&T Colony, Air Port Road, Opp. ONGC Nagar. Pin 394515. Suart, Gujarat

                                      Dear Sir,
                                      I have not received refund of Rs 3527.15 for the Jio mart order.
                                      Jiomart customer service executives are not responding to my email queries. Attached is
                                      1) email conversations
                                      2) Snap Shot of PayTM to Jiomart order payment
                                      3) Snap Shot of Jiomard Refund email.

                                      my Contact details:
                                      Name: Devangkumar Patel.
                                      Contact number: [protected].
                                      City: Surat, Gujarat. PIN 394515.
                                      +3 photos
                                      Aug 25, 2020
                                      Complaint marked as Resolved 
                                      Wrong order number and contact number provided
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                                        S
                                        Srinadh Unnava
                                        Aug 18, 2020
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                                        Address: 1-57-58/1, FCI Colony, Tadepalligudem, Andhra Pradesh

                                        Dear Sir/Madam,

                                        Greetings !!!

                                        I have made one transaction for an amount of Rs. 1709.93/- with GPay during my visit to Reliance Smart in Tadepalligudem, West Godavari (District), Andhra Pradesh, India (Pin Code: 534101) on 14th June, 2019. When it Comes to Payment Issue amount was deducted from my CBI Bank Account ( SB A/c No.: [protected] & CIF No.: [protected]) and the transaction was declined after two days. and hence i made the Payment by Cash at that time. Later when i approached Reliance Smart about the transaction made through GPay by me, Reliance Smart Official asked me to contact the Bank Customer Service Center to raise the Charge Back Request due to nor receipt of this amount by Reliance Smart. Afterwards I have raised Chargeback Request twice for the declined transaction amount of Rs. 1709.93/- and didn't get any positive reply from the Tadepalligudem Bank Authorities. In view of this I request you to kindly look into it and see that the amount is credited to my SB Account immediately, failing which I will be forced to proceed legally...

                                        All the related proofs about the above said, attachments may please be considered...
                                        +4 photos
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