Renault Complaints & Reviews

Dear sir,
I had booked a rxt (2018 model) without seeing for rs.5, 000/- with the kandivali branch of renault. On verifying the vehicle, the same was found to be a dented piece and hence the price was re-negotiated. But on the day when i had to make the full payment, my employer-company lost a huge litigation, due to which the top cadre in our company have been asked to leave on and from 31.03.2020.
In wake of this sudden and...

I took my renault kwid car to renault service center for repairing two months back in january 2020. However, the employees there said that they have less manpower and heavy work load, so i should come back with the car after a week or two. I took my unrepaired car back and came back after two weeks. But again the employees there did not respond and gave similar excuses. I since then, more than two months have passed, and i have called them...

Sir,
I sunil bhatia owner of renault duster deisel kanpur uttar pradesh up78cz0670 wanted to bring to ur notice that i have sent my car several times to ur service center for the entire clutch system but i want to tell you that despite of sending my car several times and paying for the same, my problem has not been resolved..
So, i request you to kindly look in to my problem as soon as possible, as i is causing hindrance in...

Hi team,

I request you to sincerely read this and understand the pain point i had come through after purchasing the renault product and expecting a sincere remedy for the same.

Product name: renault triber
Dealer name: khivraj renault, omr show room
Purchase date: 28-sep-2019
Vehicle number: tn07 ct 8037
Owner name: vijayalakshmi s w/o raj guhan k

Complaint: the product...

My name is buvaneswari. We bought a triber car in madurai showroom in tamilnadu. But they are not hand over to my rc book even 3months. I asked but they said muthu selvam marketing man is paid my extended warranty but we are not need the extended warranty but he said it's compulsory so that i paid he said. Muthu selvam said to me when will you giving that money in that time only i issue your rc book. I said i don't want any extended warranty....

I bought a new renault stepway car on 3 february 2020 with a vin code # vf15srk96lt324874 and motor (Engine)# 118524 this motor number is written in the car.
But in the duty papers that i receive from your agent in egypt was 115193
I need to know urgent from you as renault headquarter in france if the number which is written in the car is correct or your agent in egypt replace the original engine with another one.
Please...

Very disappointed... Same problem as above and has not been resolved by renault.
Services team say - everything is fine... Or
My car alone has had this problem and no other vehicle has experienced this type of problem.

I bought a amt duster exactly 1 year back feb 2019, this vehicle has a shuddering issue in 1st gear, infrequently though, and usually on a climb and after the engine warms up.

The...

Dear sir / ma'am

I ujjal roychowdhury purchased renault kwid from your silk board showroom. From the very first day i was keep on telling your service people few major problems which can lead to death also but all in vain. The major problems are as follow :

First of all cluch problem... My car cluch is so hard to press but it was not rectify at all till date.

Second one was my car brake issue which...

This is asad parkar, i brought renault make duster amt rxz dci. Its been 2 years since i’ve bought the car i. E 27/06/17.
I had also purchased ‘extended warranty’ from the company, with this extended warranty, my vehicle is covered under renault’s defect liability period for 4 years i. E. Till 27/06/2021 or 80, 000 kms whichever is earlier. Current odo is 20146.
I have been repeatedly complaining of juddering for which...

Recently (August 11 2019) i have purchased the renault kwid climber car (Py 01 cv 6636 ) from your dealership (Pondicherry branch - moolakulam). Unfortunately the vehicle has met an accident on 5th jan 2020, so i handover the vehicle into their yard for repair on 8th jan 2020 and all my document work for insurance coverage were completed and the same got approved on 13th jan 2020 itself. Over a month time has elapsed but the vehicle have...

My vehicle renault duster is serviced regularly at renault authorised benchmark navi mumbai workshop, i had send my vehicle for small work for tightening of mounting stud for engine cover. First the staff was not agreeing that they have done this work, then after showing them old invoice & arguing for 1 hour he agreed to do the needful.

Then one of their senior person ask us to do clip tool scan of vehicle for better performance...

Its almost 10 days, i had got my vehicle delivered. My vehicle pulls to left from the day one i had got it delivered. Checked wheel alignment thrice, wheel balancing once, wheel rotation once and still the problem isnt rectified.

I had been informed from the kun renault service centre that "it is very common for all the dusters to pulls towards left".

Details below:

Service centre: kun renault...

I have bought kwid in july 2016. I am facing problem in my car since then.
Service centre also not up-to expectations
Only they keep on changing parts and charging. From first service my complaint was about non functional horn, petrol smell in car. They never bothered to rectify. After 2 years it's silencer was changed now fuel pump they changed. It's al done wen it's chargeable. Kindly register my complaint. I have wasted...

Hi renuld team, i have book a white kwid in bijnor renuld showroom by the name of harjeet chaudhary in 22/12/2019, with the rs-2 lack. But after some time renuld consulted person dharmendra tyagi told me that whit kwid not available and same person cometment me that your finance will be approved by renuld finance at the time of my booking but after few days he told me that you’ finance is not approved by renuld and many more issues by the...

I have given my vehicle at gragson automobile bhubaneswar for heating issue 2times and third time i have given for same issue and they are telling it has engine issue and now i am not covering my warranty period though my vehicle has 5yrs of extended warranty.
I just want to inform you that for heating issue i have given my vehicle two times at nayapali, bhubaneswar service station and they were doing servicing for same and charging...

Lost my duster 4/4 (Ka01 mm 8313) keys and informed the same to my renault dealership on silk board on the 16th jan 2020. I was asked to pay rs 6500 immediately and was told i would be receiving the new set of keys in 10 days... It’s been over 15 days and i haven’t received my new set of keys yet nor have i received a satisfactory response from the dealership about the same. Please help... As a customer i have been calling customer service,...

Respected sir/madam,

This is with regards to the okhla renault dealer. I had decided to purchase the kwid climber on december 27th 2019 and completed paper work for finance. The day after the the paper work was done i had called the team to inform them of my decision of not taking the car and delaying it till april 2020. The sales person forced me to go for the car despite my insisting that i would not.

After...

Hi there,
My name is kathleen gomes, i have purchased a new tribber in dec2019.
I have raised a query with your mumbai dealership benchmark motors and it's been almost 2 months now and i am not getting any response from them, but i did a call from the sales person asking me to close my query as his/her incentive is stuck.
The above is still pending and yesterday to my surprise i received the rc book smart card and guess...

This is to notify, i have very bad experience with kwid 1.0 rxt.

Power steering eror keeps on notifying and unable to drive.

Most of the time, car not ready to start after immense force on steer then its works but its really annoyed issue.

Several times showed to service station but not helped.

Please escalate to higher level, i need this resolve asap

Regards
Pradeepbr...

It's about poor quality and por service back up. I have kwid and it has problems of automatic increase of acceleration..
I visited mayapuri in delhi for service.. Sorry to say very poor professionalism of the service engineers.
If so many vehicles are having this auto acceleration problem... Why renault doesn't recall kwid and fix up the problem.
It s dangerous for people driving kwid, it may lead to accidents and loss...