Renault Complaints & Reviews

My renault duster is showing overheating alarm. I complained to my dealer (Gargson automobile pvt. Ltd.) regarding this. They told me to bring the vehicle to their showroom. Since 2 months my vehicle is in their showroom and i am facing a lot of trouble during this period. Atleast 5 times i have visited their service centre for enquires but till now there is no solution. They are making me waited whole day everytime i visit but not a single...

Dear sir/madam
I submited my vehical on 13th of aug and the recived the approval from insurance company on 16 aug till now i didnt recive my vehical they are just waiting for front glass and side mirror from 17 days
Due to this kind of services my offical work got distrubed and my ganpati festival also hamperd. This is not the way to give a services to any customer its very disappointing from the world best company renault...

I am owner of above cited car. I already complained on the above subject but no response so far. My car switches over to n mode while driving or while taking reverse. I sent representation dated 19.08.2019 but no response from renault so far. Highly negligent attitude of renault. Kindly replace my car immediately as it has been repaired 5 times for the gear acctuator problem and still it is not set right as there is a major manufacturing...

The front left suspension of my duster was replaced because of the oil leak during the last service at trident renault mysore road. Since then the steering gets hard on & off while turning to left but doesn't happen when i turn right. I was suggested by trident renault, mysore road to replace the steering rack (Which i believe is baloney since the part cost inr40, 000/-) without even looking at the actual problem or diagnosing the issue....

I pawan khandelwal, registration number : - mh 04 gm 8690.

My respective vehicle was break down on 16/08/2019 at anjurphata, bhiwandi - 421302, on the same date at 11 : 00 in the morning, i made a call to[protected] for road side assistance, to tow my vehicle and take the same to nearby service centre. The respective service was delayed and i was being served after 32 hrs from the first call.
My vehicle is at benchmark...

Hi, i am having renault duster up 32fu 6699, lucknow. My car has crossed 1 lacs kilometers and properly and timely service.

There was a little bit noise from gear box and car has not completed 5 years of purchase.

When car was sent to mg chariots lucknow service centre then they told me that there is a problem of gear box and given estimate of 1 lacs.

Despite regular follow ups my car is there...

Renault kwid glove box have very cheap quality, when i buy this car then i told to service boy glove box not close, he say "don't worry sir your car in under warranty" but after the 2 year same problem and my glove box not close and even not in use from the begging.

Renault very poor customer support.

Renault kwid have lot of engine noise and renault not work on this issue.

Please don't buy this...

Bought in 2016 - Renault kwid 800 rxt
Vehicle come with break issue, every service complained about the issue, at TRIDENT AUTO ENTERPRISE RENAULT SERVICE CENTRE, they not done with this issue till 2 days before ( last service )
While driving with A/C some times break not gonna apply ( free beake pedal )
Today it end up with an accident...

On 23rd, the new vehicle broke down half the way at 10pm. Next day, the roadside assistant attended at 8am at site and diagnosed as the battery is not recharging. He then started the car by external battery support. Then he asked us to take the car to kulur renault workshop. After driving a distance of 1.5 km, the car again konked off in the similar fashion at 9.15am. Roadside assistance attended at 10am and the car was towed to kulur workshop....

Even in the most high end model of the car that is approx. 6 lakhs on road the engine oil chamber is made of cheap plastic that can easily break when your car’s bottom touches a speed breaker. They hide such information about the car as no consumer will ask such specific questions before purchase. For my car it broke within 2 months, yet no cost is covered by warranty. The bill estimate given to us is ₹60, 000. Makes me question the ethics...

Third class service from renault nerul service center. My problem not solved but increased problems. My vehicle currently unfit for drive because of nerul service provider/center. Rainey water entered in my kwid car, i given my car for that problem. Initially my car having wiring problem but no error seen on display as well as pick up of car ok. After service, error shown on display & my car not getting pick up. I asked to service provider...

Good day to every one.
My brother handed over to warangal service center for replacing of damaged door due to hit by un identified vehicle. The handed over around june 15th. They passed time till august 02, due to original insurance bond /rti which are provided b y them when the vehicle delivered week itself.

So 3 months they kept car in their service center, and when demand the details for the delay in written, they...

Hi there,

Recently i lost my centre locking key of kwid, i used manual key to unlock the door but when i tried to lock the door with manual key, it locks only the driver gate, rest 3 gates remains unlocked.

This is a biggest loophole in security feature of this company that doors are not locked by manual key.

As my experience is growing with this company, lots of loophole are showing up. br...

Anyone looking for a car; kindly dont spend your hard earned money on renault. You would experience worst customer service; complaint center is useless and service center are frauds. My duster is standing at nerul service center from 1 month. They are not getting some part which they ordered from chennai and it has been 1 month they have kept the car. Renault customer support wont help you and it useless. Complaint center is even more useless...

Hello sir,

I am venkatesh from visakhapatnam. I bought renault kwid climber during aug 2017. Actually i am working with one private organisation so i have more camps and as such i have used my above said car in low volume. As on date my vehicle kilometer milege is 4970 kms. Recently i have done my free servicing also against payment of rs.4, 300/- which is towards oil and other items. After servicing one day morning i have...

Hi team,

Pathetic service ever

Now i demand new one to be replaced

My multimedia system is not functioning specially the navigation app (Inc.
India map) & bluetooth app. I had reported the same to wagholi (Pune)
Service center. First time (June'19 end). After a whole day issue did not
Get addressed and asked me to come on another day as i will have to rush to
Work.br...

Just now
Mysore road renault showroom sales people do not have any manners on how to talk or behave with customers. They provide no details on any car specifications or accessories. I believe as a novice buyer, we have all rights to know the details and compare between different brands. But they expect you to know everything and assume they are the best knowledgeable people. They do not have any basic human manners. Shameful when your...

I have a renault duster 110 ps awd rxz model purchased in march 2016.

I visited divine auto, jahangir puri for ac direction flow knob problem, in july, 2018, they rectified the direction flow knob problem, but the car ac stopped working in city traffic. I visited multiple times and they tried to provide a solution and at the same time winter’s arrived and i could not check the car ac effectiveness. This year i again highlighted...

I bought renault kwid in sept, 2017 and drove 14000 kms. Its the worst car.

1) the battery went dead just in 22 months/14000 kms

2) once i forgot to shut off the headlights after parking the car. Two hours later, i was not able to start the car. Even renault rsa could not star the car. Finallt, they towed the car to service center and unlocked the car using their laptop. So, once its system is locked, only they...

Ref vehicle no od 33h 4836. It is a matter of sad and shocking that the double standard attitude of the service manager of renault service center is under questionable circumstance-in consequence. It may jeopardize the name and fame of international reputation organization.in specific, i, myself is the sole owner of the duster automatic under ref od 33h 4836 handed over for repair and change of some important parts. They committed me to return...