Renault Complaints & Reviews

I got a problem with my fuel indicator.. Even if i fill the fuel tank to it's full capacity, the indicator shows it's just above half a tank... It makes trouble while i fill fuel and i am not being able to calculate the fuel i used or the quantity of fuel to be filled... So i want to get this problem resolved...2nd service is on 10, 000 kms, i have just 7000 kms now...

I purchased duster in the month of april 2017, the vehicle they have given me was defected from day one.ac is defective, door glass is making noice once you use it under body notice and break noice. I had given the vehicle for repairing on 2000kms but they were unable to resolve the problems. And i have marked a mail to renault customer care but they are also sleeping over it.
Pls suggest if there is any other way out.

मैं यतीश सिंघई मेरे पास dustar है जिसकी सर्विसिंग मैंने khatwani motors मैं 10/09/17 को कराई सर्विसिंग के बाद से मेरी गाड़ी मैं चलते हुए बन्द हो जाती है जिसकी complant लेकर मैं khatwani motors आया हु यह पर कोई नही है जो मेरी complant सुन सके क्या आपकी company गाड़ी sale करने के बाद किसी प्रकार की सर्विस नही देती है अब यदि कोई renault company की कोई भी गाड़ी के बारे मे मेरे से पूछेगा तो मैं कभी भी इस company की गाड़ी लेने से मना कर दूँगा

Dear sir

I have been mistreated by
Mr. Shivam service manager in renault aseem autos pvt ltd yamunanagar. He has no sense how to speak with the customer. He totally spoiled renault image in my mind. Now i understand why your cars are less in market irrespective of their quality it is due to such type of staff.

Please just give a strict notice to mr. Shivam. Hope you will look into the matter.

Also i am going to complain for that in every website possible.

Thanking you

Dear sir
I have renault duster vechile no ka09 ma 5589 present 60000km used
My name manikantan ps mobil no [protected],
[protected]
I use to give service regularly to your renault dealer mysore
M/s vidhatri motor pvt ltd and from last 2 service they are insisting to change all the parts which are in good condition and on 07/09/2017
I had given vechile for regular service and i told service advisor just regular checkup and service he accepted my vechile.
Around 10.30 am he called over phone stating that vechile suspension has to replace and its oil is leaking and i told dnt not to replace wait until i check it and i went their and i checked their was no leak and he argues it is inside the suspension u cant see.
I warned him and told him that i have to complaint renault and he doesnt bother about it and again he is tell me to replace the vechile suspension..
Renault plz look into this type of issue or other wise renault will lose the market..

I had booked duster cvt red color on 14th july. I was promised the vehicle first in a week, then in 4 weeks and then subsequently was told that the production schedule has come and i shall get the vehicle on in first week of september. It is already 15th septemeber and i do not have the vehicle. The price of the car has increased due to cess and yesterday the sales rep told me that he has no idea when the vehicle will come. The reason i booked duster over some other vehicles in the same category is that 1) price was lower post - gst 2) i was promised the vehicle in 1 week initially and then 4 weeks.

Now i am in such a poor situation. Having faced so much inconvenience for two months, i still have no idea when i will get the vehicle and that too i will have to pay 70, 000 more than what i booked the vehicle for. I have booked many cars in past, but never ever faced such problems with any company other than renault india!

Hey, i purchased car from the showroom but when i took my car for the service.. I got to know that the car was already sold to someone else on 29 may 2017, where as i purchased the car on 25aug2017.
The engine number of the car has been registered under the name of the person who purchased it before us.
The showroom did a fraud to us.
Please contact us as soon as possible.

Dear sir,

This is to inform you that we have given our duster no. : gj06-hd-7286 for full servicing but it was half done and told to me that jumper spares are not available and will be available within next 4 weeks. On 12th sep 2017, when we approached the kamdar service station, makarpura, vadodara, gujarat., they told that the spares are not available hence regret to perform servicing.

1. What to do?
2. This is second time its happening, last time it took 14 day for servicing that to it was not performed fully.

Please reply what is to be done. Shall be sell the vehicle is scrap due to lack of companies ability to provide service?

I have booked renault 85ps rxs diesel cayenne orange colour on 23.08.2017 in the name of my wife divya t with renault trivandrum showroom, near ioc fuel station. At the time of booking, executive from renault trivandrum lijo and team leader harilal told me that no stock of 85ps rxs diesel cayenne orange colour duster at all over kerala. And they convinced me that new stock of same colour vehicle transported for me from chennai to tvm. He gave me a chase no. I trusted my executive and paid the full amount on 30.08.2017. Today i visited trivandrum showroom then i realize that the chase no given me was fake and it for a renault lodgy (Meejsrkf9h7001509). So they changed the chase no (Meehsraweh6015392), when i checked the new chase no i realize that it is for an old vehicle (Manufactoring date 25.06.2017) from alappuzhashowroom. I need a same colour new vehicle that shiped after my booking date or refund my full payment with interest till date.

Sir i had purchased duster 110ps on 4 sep 2017.
While driving to home on 4 sep 2017 only. The power steering stop working. And it was heavy like s truck steering. I took the car to the showroom next day they ßaid they will check ànd let me knw. Even now after 8 days they dont know wat is the problem. My car is not even registered. Plzz help me for àny suggestions. The problem the computer shows in service centre is
(Dtc5606 motor circuit)..

Dear renault,

I purchased kwid rxt 1.0 on[protected] from jp nagar renault. Car reg. No. Ka05-mv-5988. By that time, a cover note with no. 34912022 was issued during delivery. But till date i have not received the insurance hard copy nor the soft copy. The insurance is not generated i think so. Sales executive is least responsible to attend the issue. Many times i have contacted him but he says it takes time, i have written to higher authorities, the insurance person is changed like that. So i request you to please solve this issue.

Also the cover note is issued with a blunder mistake. My car insurance cover note was issued on[protected]. But the insurance start date is from[protected] and end date is[protected]. How is this possible? Copy of cover note is attached.

Also they promised to reimburse the gst amount after delivery. But till date not yet received. They say many reasons to convince us.

Kindly look into this and get it solved please. The sales executive is totally irresponsible there.

Hi my vehicle no:- ka-48 m 5606, recently had visited hubbali service station on 7-9-2017 for general service and issue was meter fault, meter reading was 98, 000 km actually reading 1, 06, 000 km as my records but manager said that vehicle has been serviced at kollapur
(June 2017) with meter reading 1, 76, 000 km, actually vehicle has not bean driven to kollapur service station, kindly help me in solving the issue asap.

Regards
Sucheta wale
[protected]

I have sent my car for services n repairing of car which was making noises.. But my car returned to with same complains remaining... I put complain that time... After sometime service station called me n said when ever u come back to jodhpur, we ll do all work pending n solve all problems... Now i m in jodhpur still they are not providing proper services to me...

Dear sir/mam,

My name is mohammed basheer. I purchased a renault kwid 800 cc rxt car from renault trichur, mannuthy on[protected]. As per their onam offer there was 4 door power window free or cash discount of 5000 inr. I selected 4 door power window and at the time of delivery they told power window kit is finished and after onam holidays they will bring and will contact us. They didn't call and also we called them they says it's not yet available. And we drive the car only 10 days it's showing some problems. There is problem in pick up. If we take car in first gear its moving easily and after that if we change to second gear it's feel like we change gear in to 4'th gear. That much power shortage. I think it could be resolved and a/c is sometimes only fan is working. No cool and some time running car getting off without any reason in the road.

This is first time i am facing a problem with a brand new car. As you know now a days lot of cars giving interesting offers and other benefits but i choose renault because of a trust. Even though i have booked hyundai eon and i cancelled that booking and go for kwid. If we give money and we didn't get satisfaction next time we will not recommend this car to any friends of family right? I already inform this to trichur showroom and till now no action taken that's why i am writing over here.

Dear sir/mam

I have 2 renault cars one is duster bearing no. Jk02bb6699 aand one is kwid rxt jk02bq 0452

Most of the time i visit to service centre jammu they dont have spare parts and they after that after 3-4 months when some spare part arrive they take too long time to repair the cars.
As an example i have ordered my renault right side rear door, this part took 3 months to reach in jammu and after that they used that part to some other car instead of mine now when i asked them thry ordered a new one once again and now when the new door arrived it is taking them more than 2 weeks to get my car repaired.
I am feeling like hell. What type of service do renault have i am very disappointed with this. Now it is kind request to u please take some serious action regarding this.

Thanking you
Umesh sharma
Disappointed costumer

I have a kwid car... Reg no. Cg 04 lf 3032. Which is well insured under zero declaration..,, 10 days back i have to attempt a claim firstly insurance adviser said that you have to pay in case then redeem money transfer back to your bank account., then i had made communication with insurance company... They said that adviser is misguided you, you don't have to pay in case,,... I thought that's all.
Then after completion of bodywork of car transfered to service station,, in that general checkup technician said that car's had internal damage also you have to replace the parts... That are on same side of impact which was claimed previously.
Now the insurance adviser says i can not claim that parts on the same claim.. You have pay in case.
So it is a my mistake that the insurance adviser not mentioned my all damage on claim. Now he is talk me roughly and says pay and take your car

Service complaint[protected]renault rajahmundry
The company is forcing the customer to purchase an ac kit worth rs 85, 000/-. The company did not rectify ac problem when it was faced twice during warranty period. They got parts from outside private vendor and replaced. Now after warranty period they want us to purchase complete kit instead of just replacing a specific part worth rs[protected]/-.

Dear sir,
Please change your chamber from plastic to metal because 100 of kwid engine are seized due to break and oil run out. After that you charge 1 lakh for engine repair.
You have done a fraud with customers. Now selling your chamber guard against this condition. I hate renault... Never suggest anyone to buy in whole life...
Name... Anshu rana
Mob-[protected]
Dl8can1888

I have purchased Renault kwid 799 cc from your showroom at Mandi HP.in July, 2016.
The AC of my car is not working .when I got checked at Renault service station Mandi, once they filled gas in it.and 2nd time they said that the blower motor is to be changed.when I said that this is with in warrantee period.They said, if you want to change it within warrantee then you go to Chandigarh service station.as we are not able to change this.whereas Chandigarh is 200 kmms from here.How is it possible.A customer has to travel too far to get his vehicle repaired.
So my AC blower may be changed immediately without harassing me more.

It's dangerous for customer car please change this plastic chembar free of cost to every kwid customer
Oil part is heart of car. Company officials niglet this part for his profit increases in after sales service
I think it's company planing and plotting with customer heard money
Please gov. Officials look in this matter and. Take proper action
Thanks