Claimed

Royal Enfield Complaints & Reviews

1
Updated: Nov 27, 2025
Complaints 3471
Resolved
370
Unresolved
3101
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Royal Enfield reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravik2002
from Siliguri, West Bengal
Apr 2, 2022
Report
Copy

Address: Kalpana apartments babupara near Alu Choudhury more siliguri, Kalpana Apartments

Yesterday I had done my paid service in RoyalEnfield Siliguri of my himalayan 2020 However today when i was traveling suddenly my oil filling cap just fell down and got lost and all the engine oil got out from that gap almost resulting an engine seizure. Such carelessness should be handled strictly.
Royal Enfield customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    madhupal maguluri
    Apr 1, 2022
    Report
    Copy

    Address: 1-4-200/35A

    I have bought Classic 350 in October 2021. After 1st service 500KMS, It started getting sound in DRUM Brake and reported service center.

    They aid they need to fix Bush and will resolve the issue. Again In the month Feb I have give service center for getting noise in DRUM Brake. They just cleaned and said it will go away. Drove almost four weeks and its annoying with brake sound.

    Third time I visited Service yesterday but again same complaint. Looks like they just time passing by cleaning DRUM. Looks like I got faulty product.

    I suspect after some months, once warranty period completed, They say its gone, you have to replece on your own cost.

    I am totally disapointed with service. I am going visit showroom again tomorrow and would like to return my bike.
    Royal Enfield customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhimanyu M S
      Apr 1, 2022
      Report
      Copy

      My Himalayan bs4 complaint is not solved yet (ID :CAS[protected]V5M3T7). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike have Missing issues. The initial power of the bike decrease
      Morning start condition is bad the bike will start only in 3rd try. It will affect my bike battery health .
      Very bad service . Bad experience from Royal Enfield team
      Royal Enfield customer support has been notified about the posted complaint.
      Not yet solved
      Not yet solved
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saideep V
        Apr 1, 2022
        Report
        Copy

        I'm Saideep, I'm an owner of RE Himalayan. I booked a Himalayan in October 2021 from Hindupur(Andhra Pradesh) Royal Enfield dealer(Thump and threads motors) with booking id BKG009262DE00115. Due to delay in delivery I've got my bike later from Bangalore RE dealer. I've raised a request to cancel my booking and asked for booking refund in January 2022 and I havent got my refund until now and the manager is an irresponsible brat who will make the whole Royal Enfield unit look bad. Please address my issue. Thank you
        Royal Enfield customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vasantha bharathi 5555
          Mar 31, 2022
          Report
          Copy

          Address: KARAIKUDI

          Your authorised service centre tamilnadu karaikudi neha motors.. give on tax bill amount of 3302.53 and estimate bill 1269.27 total: 4572.. they not give full bill.. i paid 4572 fraud service centre.. they are spoiling Royal Enfield name...
          Note: some spares also not change

          Even not wash my bike

          I have all details bills, card payment Acknowledgement.. and photos
          Royal Enfield customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kavithalayankay
            from Hosur, Tamil Nadu
            Mar 28, 2022
            Report
            Copy

            Address: Sreehitha autozone pvt ltd Guduvanchery 603202

            My name is P Kavithalayan i am residing in guduvanchery I have serviced my classic 350 TN-23 CX 6931 bike on[protected] for general service, they changed engine oil and some air filter and etc for that service I paid Rs 4270/- but after the service my bike back wheel is wobling and becomes tight while running back wheel is continuously creating some annoying sound while I went and asked the service engineer they telling some bush is damaged and you need to replace but before the service my bike is in good condition they damaged my bike so kindly do the needful and take some necessary action
            +2 photos
            Royal Enfield customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yatheen
              from Ambasamudram, Tamil Nadu
              Mar 27, 2022
              Report
              Copy

              Petrol tank fade off
              Clutch wire cut off with in 6000 km
              Engine sometimes turn off while shifting the gear 2nd to 3rd in running.
              While raising these complaints, There was no response by the dealer, service center in ambasamudram( Tirunelveli district, Tamilnadu).
              Royal Enfield customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                samblessing r
                Mar 24, 2022
                Report
                Copy

                Hi there. This is sam. I have bought classic 350 on january in SHIVASHOLAI MOTORS in chengalpattu, Tamil Nadu. I bought a airfly bumper with my bike They collected money but till now they are not providing the bumper, i have tried and went to the showroom many times they said we cant give your money back and they are very rude and they came to beat me
                .all have been recorded in showroom camera...this the service i have got from SHIVASHOLAI MOTORS ...NOW I NEED MY REFUND BACK.
                Royal Enfield customer support has been notified about the posted complaint.
                Mar 24, 2022
                Updated by samblessing r
                Need my refund
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepesh Povalekar
                  Mar 23, 2022
                  Report
                  Copy

                  Address: Kandivali west opposite poiser masjid

                  I have submitted request for cancellation of my vehicle and Kandivali showroom has lost my form as well which was submitted. Totally careless people are working. Highly disappointed with service will never recommend anyone to buy Royal Enfield.
                  Royal Enfield customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Praveen L Gowda
                    Mar 21, 2022
                    Report
                    Copy

                    Address: Manager, Canara Bank, Arkalgud

                    I have submitted a request for cancellation of Royal Enfield Booking @ Hassan Showroom, at the time of cancellation they told amount will be refunded within 25 days, But after two Months also the amount was not refunded.
                    i visited showroom twice and called several times but they are not showing any interest to refund the amount.
                    Royal Enfield customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      venkata varma
                      Mar 20, 2022
                      Report
                      Copy

                      Address: 1-147, vemuluru post, west Godavari

                      Today morning I watch an Facebook add as selling Royal Enfield_2017 with worth 40, 000 when i contact the seller he said final price of 35, 000
                      +1 photos
                      Royal Enfield customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        moya139
                        from Bengaluru, Karnataka
                        Mar 19, 2022
                        Report
                        Copy

                        Address: CVS MOTORS BENGALURU

                        Hi my vehicle no ka03jt6530.I have raised the request for replacement of stock exhaust during the lockdown at ccs motors bengaluru.In the past two years the company kept saying they dnt have the supplies and is due to come chennai.Now when i went to cvs motors for the claim they said the company rejected my proposal saying they dnt have the details of my complaint which i made in 2020.I dnt have any proof now to go to the consumer forum.What should i do.Please help me
                        Royal Enfield customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Syedasmasood
                          from Chennai, Tamil Nadu
                          Mar 17, 2022
                          Report
                          Copy

                          Sold me a manufacturing defect product

                          Address: Royal Enfield S No 76/3, Railway road, Sivanthi Nagar,Tenkasi-627811

                          There is an extra noise coming from engine prior to second service dated on 13th March 2022. I notified the technician from showroom that there is an noise coming out from engine. But the technician told me that this one will be rectified during the third service which have to be done after 6 months. When I ask them twice they got irritated themselves and gave me a rude answer that “How many times we have to explain you that this will...
                          +2 photos
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          S
                          Sharad Pandey waidhan
                          Mar 16, 2022
                          Report
                          Copy

                          Address: Waidhan vindhyanagar rode waidhan

                          Sharad kumar pandey
                          Disst. Singrauli 486886
                          Royal Enfield customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shrikanth mr
                            Mar 8, 2022
                            Report
                            Copy

                            Address: Bangalore

                            I have booked royal Enfield last year, i paid 5000/- booking amount, now I'm trying to cancel the vehicle but no one is bothering after cancel the vehicle and I registered complaint customer care also but no response from customer care also, after booking i got 100 calls for pay remaining amount, after cancel the vehicle i didn't received single call from showroom or customer care also,
                            Royal Enfield customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinod9000
                              from Hyderabad, Telangana
                              Mar 8, 2022
                              Report
                              Copy

                              Last day I have given my vehicle for servicing at Bowenpally Hyderabad, there was no much staff and the person who had taken my vehicle assured me that I will be receiving the call by 11am to 12pm and in that call we will tell you what all problems my vehicle have and will provide the amount details.

                              I waited for the entire day but there was no call, then in the evening I have called from my side to the service center and a person name Ravi Lifted my call.

                              I asked the status of my bike, but Ravi was totally frustrated as they received 44 vehicles for the day. Because of 44 vehicles his mood was totally off and with this off attitude he is handling the customers.

                              Ravi had spoken to me in harsh manner and being an customer why should I suffer with his frustration.

                              why I should suffer a staff frustration and being a employee why is he showing frustration to customers.

                              Do Royal Enfield staff shows the same frustration to all the customers this is what I want to ask, if yes please ask the customers to not visit any service center.

                              Bike TS09FK6490
                              Mobile [protected]

                              Thank you
                              Had a very bad day with Royal Enfield
                              Royal Enfield customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mayank_bainsla
                                Mar 8, 2022
                                Report
                                Copy

                                Approx a month before my royalenfield classic 350 was not geting started so i ask for a RSA 3, first time they did not come, second time they came put a battery and bike got started and they say that they going to take bike with them for a week to permanently change the battery but i refuse so they take out there battery and went without information, third time they install a battery but now after only a month battery is again not working when i show this to a mechanic they say battery is too old
                                Royal Enfield customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nexjo
                                  from Kattappana, Kerala
                                  Mar 7, 2022
                                  Report
                                  Copy

                                  Address: Idukki (district) kattapana

                                  I have submitted my bike Royal Enfield 350 classic (KL-37-E -4994)on December 26, 2021 for an accidental service. even after almost 3 months still I haven’t received my bike. I have already visited the service centre more than four times and they confirm the delivery within a week but never received
                                  They created the service job card for the vehicle after two weeks of vehicle submission(on jan 7th 2022)
                                  Even after all these visiting and asking for the delivery They have not even called me one time regarding the reason for the delay on delivery or the current status of the vehicle. The promised date of delivery has been crossed more than 4 times
                                  +1 photos
                                  Royal Enfield customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anwer Shakeeb
                                    Mar 7, 2022
                                    Report
                                    Copy

                                    Address: Kizhuparamba (PO), Malappuram , Kerala

                                    From
                                    Anwer Shakeeb K
                                    KL73D4357

                                    I'm using CLASSIC 350 EFI, Just 11000 run now

                                    Front tire air is not lasting more than 15 day's. Checked locally here and find micro holes in tires

                                    Asper the technician information its a manufacturing defect

                                    So here I'm requesting you o replace the front tire

                                    Anwer Shakeeb K
                                    [protected]
                                    Royal Enfield customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SATISH MARRAPU
                                      Mar 6, 2022
                                      Report
                                      Copy

                                      Address: Buvvanapalli village, West Godavari district,ap

                                      Iam ordered past six months ago, still not resolved the showroom people.the showroom address Bhimavaram, west godavari district, ap
                                      Royal Enfield customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit