Royal Enfield Complaints & Reviews

Yesterday I had done my paid service in RoyalEnfield Siliguri of my himalayan 2020 However today when i was traveling suddenly my oil filling cap just fell down and got lost and all the engine oil got out from that gap almost resulting an engine seizure. Such carelessness should be handled strictly.

I have bought Classic 350 in October 2021. After 1st service 500KMS, It started getting sound in DRUM Brake and reported service center.

They aid they need to fix Bush and will resolve the issue. Again In the month Feb I have give service center for getting noise in DRUM Brake. They just cleaned and said it will go away. Drove almost four weeks and its annoying with brake sound.

Third time I visited Service yesterday but again same complaint. Looks like they just time passing by cleaning DRUM. Looks like I got faulty product.

I suspect after some months, once warranty period completed, They say its gone, you have to replece on your own cost.

I am totally disapointed with service. I am going visit showroom again tomorrow and would like to return my bike.

My Himalayan bs4 complaint is not solved yet (ID :CAS[protected]V5M3T7). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike have Missing issues. The initial power of the bike decrease
Morning start condition is bad the bike will start only in 3rd try. It will affect my bike battery health .
Very bad service . Bad experience from Royal Enfield team

I'm Saideep, I'm an owner of RE Himalayan. I booked a Himalayan in October 2021 from Hindupur(Andhra Pradesh) Royal Enfield dealer(Thump and threads motors) with booking id BKG009262DE00115. Due to delay in delivery I've got my bike later from Bangalore RE dealer. I've raised a request to cancel my booking and asked for booking refund in January 2022 and I havent got my refund until now and the manager is an irresponsible brat who will make the whole Royal Enfield unit look bad. Please address my issue. Thank you

Your authorised service centre tamilnadu karaikudi neha motors.. give on tax bill amount of 3302.53 and estimate bill 1269.27 total: 4572.. they not give full bill.. i paid 4572 fraud service centre.. they are spoiling Royal Enfield name...
Note: some spares also not change

Even not wash my bike

I have all details bills, card payment Acknowledgement.. and photos

My name is P Kavithalayan i am residing in guduvanchery I have serviced my classic 350 TN-23 CX 6931 bike on[protected] for general service, they changed engine oil and some air filter and etc for that service I paid Rs 4270/- but after the service my bike back wheel is wobling and becomes tight while running back wheel is continuously creating some annoying sound while I went and asked the service engineer they telling some bush is damaged and you need to replace but before the service my bike is in good condition they damaged my bike so kindly do the needful and take some necessary action

Petrol tank fade off
Clutch wire cut off with in 6000 km
Engine sometimes turn off while shifting the gear 2nd to 3rd in running.
While raising these complaints, There was no response by the dealer, service center in ambasamudram( Tirunelveli district, Tamilnadu).

Hi there. This is sam. I have bought classic 350 on january in SHIVASHOLAI MOTORS in chengalpattu, Tamil Nadu. I bought a airfly bumper with my bike They collected money but till now they are not providing the bumper, i have tried and went to the showroom many times they said we cant give your money back and they are very rude and they came to beat me
.all have been recorded in showroom camera...this the service i have got from SHIVASHOLAI MOTORS ...NOW I NEED MY REFUND BACK.

I have submitted request for cancellation of my vehicle and Kandivali showroom has lost my form as well which was submitted. Totally careless people are working. Highly disappointed with service will never recommend anyone to buy Royal Enfield.

I have submitted a request for cancellation of Royal Enfield Booking @ Hassan Showroom, at the time of cancellation they told amount will be refunded within 25 days, But after two Months also the amount was not refunded.
i visited showroom twice and called several times but they are not showing any interest to refund the amount.

Today morning I watch an Facebook add as selling Royal Enfield_2017 with worth 40, 000 when i contact the seller he said final price of 35, 000

Hi my vehicle no ka03jt6530.I have raised the request for replacement of stock exhaust during the lockdown at ccs motors bengaluru.In the past two years the company kept saying they dnt have the supplies and is due to come chennai.Now when i went to cvs motors for the claim they said the company rejected my proposal saying they dnt have the details of my complaint which i made in 2020.I dnt have any proof now to go to the consumer forum.What should i do.Please help me

There is an extra noise coming from engine prior to second service dated on 13th March 2022. I notified the technician from showroom that there is an noise coming out from engine. But the technician told me that this one will be rectified during the third service which have to be done after 6 months. When I ask them twice they got irritated themselves and gave me a rude answer that “How many times we have to explain you that this will...

Sharad kumar pandey
Disst. Singrauli 486886

I have booked royal Enfield last year, i paid 5000/- booking amount, now I'm trying to cancel the vehicle but no one is bothering after cancel the vehicle and I registered complaint customer care also but no response from customer care also, after booking i got 100 calls for pay remaining amount, after cancel the vehicle i didn't received single call from showroom or customer care also,

Last day I have given my vehicle for servicing at Bowenpally Hyderabad, there was no much staff and the person who had taken my vehicle assured me that I will be receiving the call by 11am to 12pm and in that call we will tell you what all problems my vehicle have and will provide the amount details.

I waited for the entire day but there was no call, then in the evening I have called from my side to the service center and a person name Ravi Lifted my call.

I asked the status of my bike, but Ravi was totally frustrated as they received 44 vehicles for the day. Because of 44 vehicles his mood was totally off and with this off attitude he is handling the customers.

Ravi had spoken to me in harsh manner and being an customer why should I suffer with his frustration.

why I should suffer a staff frustration and being a employee why is he showing frustration to customers.

Do Royal Enfield staff shows the same frustration to all the customers this is what I want to ask, if yes please ask the customers to not visit any service center.

Bike TS09FK6490
Mobile [protected]

Thank you
Had a very bad day with Royal Enfield

Approx a month before my royalenfield classic 350 was not geting started so i ask for a RSA 3, first time they did not come, second time they came put a battery and bike got started and they say that they going to take bike with them for a week to permanently change the battery but i refuse so they take out there battery and went without information, third time they install a battery but now after only a month battery is again not working when i show this to a mechanic they say battery is too old

I have submitted my bike Royal Enfield 350 classic (KL-37-E -4994)on December 26, 2021 for an accidental service. even after almost 3 months still I haven’t received my bike. I have already visited the service centre more than four times and they confirm the delivery within a week but never received
They created the service job card for the vehicle after two weeks of vehicle submission(on jan 7th 2022)
Even after all these visiting and asking for the delivery They have not even called me one time regarding the reason for the delay on delivery or the current status of the vehicle. The promised date of delivery has been crossed more than 4 times

From
Anwer Shakeeb K
KL73D4357

I'm using CLASSIC 350 EFI, Just 11000 run now

Front tire air is not lasting more than 15 day's. Checked locally here and find micro holes in tires

Asper the technician information its a manufacturing defect

So here I'm requesting you o replace the front tire

Anwer Shakeeb K
[protected]

Iam ordered past six months ago, still not resolved the showroom people.the showroom address Bhimavaram, west godavari district, ap