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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 16

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J
Jitendra512
from Faizabad, Uttar Pradesh
Feb 19, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Unprecedented delay in delivery

Address:Faizabad UP

I booked a Royal Enfield Interceptor 650 on 07 Jan 2022 and was given a delivery date of 21 Feb 2022.Booking ID is BKG010883DE00586. However, after the period is over, there’s no news of the bike and on asking the customer care, their executive says that Downtown Drag Grey color that I’ve chosen is a very rare color and difficult to prepare. On being asked that how rare could a color be, the guy insulted me saying that you don’t know...
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R
Rudra@21
from Secunderabad, Telangana
Feb 19, 2022
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Ignition changed thrice coil twice gear box once and registering complaint thereof.

Address:Hno 1-31-903 sai nagar bank colony, Kanajiguda. Tirmulgiri

Ignition changed thrice coil twice gear box once and registering complaint thereof.

Sir,
I am penning this letter with lots of sadness i always had a passion to own a Royal Enfield bike all these years.
My dream came true when I purchased Royal Enfield bike Himalayan snow white BS3 in the year 2016. It was my first bike it's been 6 years now.
Firstly I never complained even when I faced so many problems...
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M
murugesh karuppaiah
from Devakottai, Tamil Nadu
Feb 18, 2022
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Starting time engine noise

Address:Murugan motors ramanathapuram

Dear sir,
I am murugesh from tamilnadu I purchased classic 350(TN63BV5387)on 16 Oct 2020 in Neha motors Karaikudi tamilnadu. I faced lot of problems in my bike. Examples (1) running off, (2) pick of problems (3) chain spracket rear pulley teeth broked and last stating time some engine noise came. I approach murugan motors ramanathapuram I said starting some noise came, so please change one way clutch In under warranty period. He replied,...
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S
Shivang G
from Nagpur, Maharashtra
Feb 17, 2022
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Not satisfied with service provided

Website:Royal Enfield

This review is regarding service of the Royal Enfield paragon traders Nagpur I gave my Royal Enfield Classic 350 plate no. MH 31 EV 3233
For repairs, they kept the vehicle with them for a week saying it required that much time and that the vehicle will be repaired in that time but after picking up the vehicle and driving for almost 15-20 days it was the same story as of before it was not taking self start and got started by only kick...
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Address:AVS Agency Tirupattur,TamilNadu

Agency is very poor with handling the customers, They cant able to pick the phone and ans, I booked my Royal enfield Continental Gt 650 Mr.Clean before four months bt i cant able to get it right now and then more than delivery date itz going on so Clear all the problems and fix is as soon as possible.I am feeling bad to book thiz bike in ur company...
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S
sanjeevb3
Feb 14, 2022
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Disappointing Service

Address:Royal Enfield Showroom - Bharat Motors, Oppostie NGM College, 2, Palaghat Rd, Venkatasa Colony, Pollachi, Tamil Nadu 642001

I purchased royal enfield himalayan (Rock red) from Royal enfield authorised dealer Bharat Motors - Pollachi, Tamilnadu 642001 on 04/01\2022
Number - Tn41ay7219

Since from day one of delivery i am facing right hand side pulling and handlebar is not straight, it always remains slightly to the right side i.e To keep the bike run in straight direction i must hold the handlebar slightly to the right hand side.
br...
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R
Renigo
from Marthandam, Tamil Nadu
Feb 12, 2022
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Chassis crack

Address:Marthandam

Respected sir,
I’m using my bike for last five years still now it has no accident report recently I noticed that chassis had cracked.I’m shocked but seeing it how the chassis was cracked without any reason it’s an manufacture issue. How can i able to drive my bike without safety. I request you to replace the chassis and I will pay for the replacement service charge.
Thank you...
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S
Sreenidhi Sreekumar
Feb 11, 2022
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Himalayan issues and poor service centre staff

I had bought a Himalayan in April 2021 and ever since I have got delivery of the bike it has been having multiple issues. The first issue I had was an engine kill issue. During rides the engine will go dead and somehow out of my sheer luck I haven't had met with an accident. Initially I had thought it must be some random issue, but it soon started having an this same issue frequently. One day on my way to office it failed and I had to somehow...
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Harminder.sembi
from New Delhi, Delhi
Feb 10, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Bullet classic 500 chrome 2015

I own an Bullet classic 500 chrome 2015 done only 11700km still running on company fitted original tyres, very well kept recently Chassis has developed a crack near side stand bracket attaching the pic for reference this is a sheer manufacturing defect on part of Royal Enfield it's a serious quality and safety issue I demand a free replacement of the Chassis from the company already raised my concern through email to the company but awaiting...
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S
Sunil Anz
Feb 10, 2022
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Tyre

Address:Tuticorin

Actually tyre has been torn yesterday while driving
Its a new bike classic350 reborn
I told about the coplaint towards the showroom
But tey are not wrking towards this
I am just waiting here for long time
Now only tey removed the tyer and teken outside to nearby meachanical shed
But in that shed everone is sleeping
Royal enfield serivice person put the weel here and went away
...
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Address:RE Dealer, old motor stand, Agartala, Tripura, India

Bike delivery Date: 04/10/2021
Received Bike number: 07/02/2022
Number plate attached on Bike: Not Yet till date
Registration card received: Not yet to date
Booked bike from RE Dealer, old motor stand, Agartala, Tripura, India.
Customer service is not supportive
Too many excuses
Request for receiving quick bike number plate and registration card
Contacted a many times @ support.royalenfield.combr...
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P
Passang Tshering Bhutia
Feb 9, 2022
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Refund of my booking

Address:14th Mile, Upper Echhay, Kalimpong, Above Don Bosco

Dear Sir,
I had booked one bike on 25/04/2021 but I have not received the bike till now. The booking ID, Booking invoice and accessories booked has been attached herewith . I want refund of my booking.
Regards
Pasang Bhutia...
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Address:Bangalore Kengeri

Hello,

I am Dixith BV from Bangalore Kengeri - 560060. I had booked Royal Enfield Meteor supernova brown bike at Accelerate Motors, Mysore Road Bangalore Kengeri – 560060, Advance was made on 28 Dec 2021 and I received the call from outlet person saying if payment is made we will receive the delivery within one week hence we made the payment on the same day (04/02/2022) of his call. However, there was no response from the...
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M
Mohit Rubel
Feb 2, 2022
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Overcharged and blackmailing

Address:Fateh Motors, 1 Hardev Nagar , kapurthala roadz opposite sports college, Jalandhar

I purchased my royal Enfield 350 classic in year 2018.
Everytime I went for my bike's service I felt like being looted.

Sharing my recent experience.

I had my bike's service in December 2021 and issues that I explained to them were not fully resolved.
When i complaint about it they said you can come after few days.

Every time they suggested to replace parts, even if it replaced recently.br...
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R
Robbinhood
from Una, Gujarat
Feb 2, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Misbehaving of manger and not working properly

Address:Bangana distt una hp

The manger of the lagwal automobile Bangana not work properly and he is mis behaving with customer and not work properly he not done his work he don't know to how cammnucate with customers and he stolen my bike plz take action on it...
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P
pranav.kakkad
from Mumbai, Maharashtra
Jan 31, 2022
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Meteor 350 Supernova Blue Tank color is peeling off

I purchased my vehicle in Jan'21 and in Jan'22 I noticed that the edge of the tank is showing signs of color peeling off. I complained about it to Voyage Motors & the customer service of RE on [protected]@royalenfield.com. Mansi from Voyage tried to help me however she gave up stating that the warranty claim is not getting approved as the RE HO is stating that it is not covered under warranty as it is a damage however there is not a single scratch...
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D
dandriyal
from dehradun, Uttarakhand
Jan 28, 2022
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Complaint Against bad service and looting the customer

Address:dehradun
Website:royal enfield

I am puting, single star because i do not have an option, otherwise i would have given a big zero (0).I purchased my royal enfield from jakhan branch.From the very beginning bike started troubling me, got an issues like, engin getting stoped frequently, self start issues, unnecessary noise etc, after telling repeatedly the jakhan branch did not take it seriously, then after puting pressure on them they just change the liquid of the battery...
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M
mynk15v
from bilaspur, Uttar Pradesh
Jan 27, 2022
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Missing misfire problem

Address:Juni line near madhya nagri chowk Bilaspur

Missing misfire problem from date of purchase....
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H
Husen Halepotra
Jan 26, 2022
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About service at Bhuj

Address:P M AUTOLINK BHUJ 370001

My new Bullet was taken to the company for service three times in 1.5 months for the same problem but no solution was found. Answers differently each time, According to Service Centre the Carburettor has also been replaced. But The Bullet still jerks while driving. There is no difference yet despite spending more....
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A
Amansingh7035
from LUCKNOW, Uttar Pradesh
Jan 25, 2022
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Continuous delaying of delivery of my Classic 350 Stealth Black and suspicious Black Marketing

Address:Lucknow Diesel & Electricals , Plot No 439/013 Hardoi Road, Azad Nagar Balaganj Lucknow

My father Jai Pratap Singh booked RE Next Gen 350 Dark Stealth Black on 9th Sep 2021 at Lucknow Diesel and Electricals. He's purchasing it through CSD. The dealer told us to deliver the bike till Dhanteras which was on 02 Nov 21. Slowly slowly the dealer Started tantrums like he is not recieving the bikes from plant in Chennai. Our booking was made within a week of the launch of next gen. On 19 Nov 2021 we received the LS Order from CSD....
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