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Royal Enfield Complaints & Reviews

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Updated: Apr 15, 2026
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Royal Enfield reviews & complaints page 162

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O
Omdatt Arya
from Rohtak, Haryana
Aug 12, 2014
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Address: Rohtak, Haryana

sir yeh ek chote level ki problem hai . bullt company theek hai but ye low level labours company ke naam par dhabba hain. ... mere pass classic 500cc bike hai... mujhe jabhi aavshayakta hui maine sirf bullet ke authorized showroom par hi service karwai ... but kal i.e 11/8/2014 ko mujhe pata chla ki meri original exide ki battery service center ke kisi employee ne badal di ... kyunki kal meri bike ki battery down ho gai thi tab jab maine use dekha to vo kisi local company ki battery thi... iss prakar ka dhoka royal enfield jaisi reputed company par bhi nakaratmak prabhav daalta hai... mein rohtak, haryan se hoon... aur yahan ke dealer ship badhwar bullet agency ke naam par hai... mein ye soch raha hoon ki agar company ke official showroom par ye haal hai to bahar kya hoga aur mera ssari jagah ko chor kar company mein jaane ka kya faaida ... company waalon ki charges bhi bahut jaida hote hain aur agar vahan bhi iss prakar ka dhoka hoga to phir kya faaaida, , , , , , ...
Royal Enfield customer support has been notified about the posted complaint.
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    Manjunath M T
    from Hyderabad, Telangana
    Aug 9, 2014
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    Address: Dakshina Kannada, Karnataka

    Dear Sir, I had purchased a Royal Enfield Thunderbird 350 from FrontLine Automobiles, Mangalore on 04.03.2013. Since begining there are 4 problems 1. Engine noise / Tank noise and Vibration . 2. Right side pulling. 3. Recent Problem: Fuse dead 5 times in one week (2 times before service and 3 times after the service with in one weeks time). 4. 1st week after purchase: I noticed that rearwheel alignment problem so i took it to service center they did some some fitting and it was fine. When i took thge bike for service for the next time they told me bearings are gone and needs to be changed which was setup wrongly by them in the last service. I had given my bike to FrontLine Automobiles service center more than 15 times for service. When the service is done it works fine for 3 to 4 days but again the same problem. The service centre doesn't have qualified technicians. I am writing this mail in order to apprise you. If you are of the opinion that I should consult some other mechanics, then there is no need for have exclusive Royal Enfield Service Centre. Please advice and rectify the problem, otherwise you will unnecessary bound me to file the case for deficiency of service and supplying of defective bike to me. For your information I am furnishing the details of my Bikes. Name : MANJUNATH M T REgn. KA 19 EH 3026 Engine No. U3S5C00B230582 Chasis No. ME3U3S5CODB230582 Date of Purchase :[protected]. Regards, Manjunath
    Royal Enfield customer support has been notified about the posted complaint.
    I booked a Showroom bike, MARINE BLUE THUNDERBIRD 500cc, I was told if i pay half the amount, the book will be in my name.I did so i paid 1, 03, 000 and today 10days later, i went to pay full amount, and the worst insult my bike is being sold to some one else right in front of my eyes. The sales manager has pulled out this cheap trick/gimmick/stint.

    Frontline Royal Enfield Dealership, Mangalore
    SalesManager - Mr. Sachin

    My Footnote: Please do not MESS with the Powerful-Well Resourced-Educated Class.

    Your Reply is awaited.
    The service is very poor. I had given my dessert storm for antirust coating. Within one week there is rust on the grills. Now after a month there is rust once again. The dealer should be penalised for such faulty services. Amount is already paid and as per the terms there is a warranty of 6 months. If called the service centre personnel ask us to deliver the vehicle and do not pick the vehicle from door step when the mistake is from the other side. Now there is a problem and my bike does not even start. Not even kick start. I had serviced my bike 45 days back. Please rectify. My vehicle no. ka 19 mb 8765.
    I gave my Bullet electra 2012 model for a service a week ago. I paid 6k and kept it in showroom for 2 days and told them to fix each and every issue. But after the service my vehicle started Wobbling (Front tyre) and headlight was focusing to up pointing to tree instead of road during Highbeam. After one week I again went there that time they fixed headlight issue (bulb was fixed reversely) and after that they told I have to go to puncture or any tyre shop to fix Wobbling issue. I got shocked because vehicle is Royal Enfield's and showroom is Royal Enfield's and they are redirecting me to another service centre. I can say that these showroom people only know how to increase the bill when you give the vehicle to service nothing else.. They are least bothered about customer satisfaction...
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      K
      kvbpg31
      from Coimbatore, Tamil Nadu
      Aug 2, 2014
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      Address: Hyderabad, Andhra Pradesh

      Dear sir / madam


      i purchased a royal enfield clasic 350 (silver) on[protected] and after 4 days i observed that my vehicle fork has some problem, my handle was tight and it was going left when i driving.

      i gone to your service center some mechanic checked and he done some setting and he told it will be free with a day.2nd problem near petrol tank petrol adjustment was getting leaked again he done some small adjustment told OK.

      and the 2 problems was not rectified and again i gone to your servicing center on 31/7/2014 and given for first service and told the same 2 problems then one your incharge was checked he told it has wheel through problem and petrol knob problem we will rectify and replace the problem.

      and that same day evening 7:20 i taken the delivery and they included the wheel through charges in my bill i told iwill not pay due to it was manufacture defect and your incharge agreed and it was deleated from my bill.

      but the handle tight and my tyre was right sidegetting burning more comparing to left side so kindly check if it is manufactrue defect kindly call back my vehicle and give me new vehicle

      Pavan Ganesh kvb
      mob no:-[protected]
      service invoice no:-SINV[protected]
      JOB CARD NO :-RJC[protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Royal Enfield customer support has been notified about the posted complaint.
      very bad
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        B
        boopathi549
        from Delhi, Delhi
        Jul 30, 2014
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        Address: Salem, Tamil Nadu

        This boopathiraja K from namakkal dist, namagiripettai 637406, MY BIKE CH NUMBER Me3u3s5b0ee457952, newly i bought a bike on last june 2014, now am getting different sound in the valve. i went my nearer SALEM service show room but they didnt response and metally distrubed because of this issuses, please take a proper action for me.
        Royal Enfield customer support has been notified about the posted complaint.
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          A
          anoop.c.a
          from Mancheral, Telangana
          Jul 29, 2014
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          Address: Thrissur, Kerala

          Complaint on speedometer and it had complaint on the first service. Three services had done but there is no change in that . The service center are irresponsible when we ask about this to them.They are not checking the working condition of every parts.They are taking three days for service but till the service not done properly. The change the oil only when we given for the service.
          Royal Enfield customer support has been notified about the posted complaint.
          Aug 18, 2014
          Updated by anoop.c.a
          my name is anoop i just brought a thunderer bird before 6 months my blike is now on service center (job card number 13981) for the complain meter. Is not working iam badly unconvinced of the serivice center intraction these is ma 4th Service they never return my bike with
          finished works
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            S
            Shehin Shahin Tabooz
            from Ernakulam, Kerala
            Jul 19, 2014
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            Address: Thrissur, Kerala

            Royal enfield [protected] Shahin ibrahim Puthiyaveetil house po.ramavarmapuram, thrissur, kerala, india 680009 Respected sir, I kindly request to pay your attention to my issue.I had purchased royal enfield desert storm 500cc two days back[protected] from your company thrissur, kerala(INDIA).And my problems are i had been using two batteries for my bullet and both get damaged now.And the other thing is that when the vehicle is on its wheel suddenly it gets off.I seek help from mechanics but they couldnt help me and i was disappointed. I was very excited to purchase bullet from a reputed company like Royal Enfield and now i am really sad about what had happened. So i humbly request you to take my issue into consideration and i hope you will find a solution for my problem and help me. Please respond to this letter . Yours faithfully Shahin ibrahim
            Royal Enfield customer support has been notified about the posted complaint.
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              S
              sukh brar
              from Mumbai, Maharashtra
              Jul 19, 2014
              Resolved
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              Resolved

              Address: Faridkot, Punjab

              hello sir iam sukhwant singh brar from faridkot punjab ...i purchage a bullet 350 STD[protected]...baba farid automobile faridkot.my bike running2000km after start a noise inside engine..i contact delear ..first, , baba farid automobile delear s laguage is very bad..he ask to me our not responsebilty..sir iam not sarticfai your delear and service ..2000km running after tik tik voice ...please sir solve my problem thx my cont. no.[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Royal Enfield customer support has been notified about the posted complaint.
              Bhai meri bike me bhi yahi problem aa rhi h or ye service center wale sun hi nahi rahe h
              Date:1/1/2015 time:1.0 pm

              ROYAL ENFIELD

              Dealer-sarabhai motors, manekbaug, satellite, ahmedabad, gujarat

              When i go to service center they are not responding well.
              Every time i call up the service centre i get the reply that we have to check, last time they said your bike is ready still problems were not solved. I need my bike so i taken my bike from there, now they are not responding,
              From the very day my bike is giving pathetic result, before service my bike starts in one kick, and now its not even starting with kick. I am not satisfied with service given by sarabhai motors.
              I haven’t received a call from them, i feel that now its high time and strict action should be taken against the company for the discomfort and harassment face by a customer for not repairing a motorcycle for such a long time.

              My problems are as below-
              1. Engine noise
              2. Front seat solved.cover.now back seat cover
              3 .front suspension
              4. Fuel tank noise.
              5. Fuel tank 13.5ltr they told me 15ltr fuel tank
              7. Speed limit only 90km/hr But we can’t drive on 80km/hr because of vibration we can’t control.
              they changed odo meter but speed not increased.
              9. Scratch on back side mudguard, not done
              11. Management very poor. Nobody co-ordinate with customer in proper manner.
              12. Wrong commitment
              13.they used my bike approx.130km(when i drop my bike it is 2917km and when i went for delivery it was 3053km.i filled petrol of rs.525 before service when delivered it was below reserve they filled petrol of rs.150/-.they keep my bike for 15days but problems are not solved increased
              14. Kick can’t work properly.
              17. Oil leakage from engine please check.done
              18. 3m coating not done properly
              19. wheel alignment not done

              My humble request to change the bike or refund my money because they can’t solve my bike’s problems, i would request company to sort me out with this issue as soon as possible or else i will have to go for legal action against them. I don’t want to deal with these poor service system everytime.or change my engine they taken my bike 5 times but problems are not solved

              From-paavan panchal
              Rowhouse-3, inside amidhara-1, nr.bopal gram panchayat, bopal, ahmedabad., gujarat
              Mobile-[protected]. Bike no.gj-1 sm-7655 colour-lagoon model-classic 350
              Bike taken by: ketan on 28nov2014 time:12pm returned at 5.30 pm but problems not solved
              Noise increased
              Date:1/1/2015 time:1.0 pm

              ROYAL ENFIELD

              Dealer-sarabhai motors, manekbaug, satellite, ahmedabad, gujarat

              When i go to service center they are not responding well.
              Every time i call up the service centre i get the reply that we have to check, last time they said your bike is ready still problems were not solved. I need my bike so i taken my bike from there, now they are not responding,
              From the very day my bike is giving pathetic result, before service my bike starts in one kick, and now its not even starting with kick. I am not satisfied with service given by sarabhai motors.
              I haven’t received a call from them, i feel that now its high time and strict action should be taken against the company for the discomfort and harassment face by a customer for not repairing a motorcycle for such a long time.

              My problems are as below-
              1. Engine noise
              2. Front seat solved.cover.now back seat cover
              3 .front suspension
              4. Fuel tank noise.
              5. Fuel tank 13.5ltr they told me 15ltr fuel tank
              7. Speed limit only 90km/hr But we can’t drive on 80km/hr because of vibration we can’t control.
              they changed odo meter but speed not increased.
              9. Scratch on back side mudguard, not done
              11. Management very poor. Nobody co-ordinate with customer in proper manner.
              12. Wrong commitment
              13.they used my bike approx.130km(when i drop my bike it is 2917km and when i went for delivery it was 3053km.i filled petrol of rs.525 before service when delivered it was below reserve they filled petrol of rs.150/-.they keep my bike for 15days but problems are not solved increased
              14. Kick can’t work properly.
              17. Oil leakage from engine please check.done
              18. 3m coating not done properly
              19. wheel alignment not done

              My humble request to change the bike or refund my money because they can’t solve my bike’s problems, i would request company to sort me out with this issue as soon as possible or else i will have to go for legal action against them. I don’t want to deal with these poor service system everytime.or change my engine they taken my bike 5 times but problems are not solved

              From-paavan panchal
              Rowhouse-3, inside amidhara-1, nr.bopal gram panchayat, bopal, ahmedabad., gujarat
              Mobile-[protected]. Bike no.gj-1 sm-7655 colour-lagoon model-classic 350
              Bike taken by: ketan on 28nov2014 time:12pm returned at 5.30 pm but problems not solved
              Noise increased
              hello sir / madam,

              I'm Nagraj from Mysore and today i have to sadly write to you that the thunder bird which i bough from Abhyudhay Motor Services P. Ltd - Royal Enfield Dealer(Mysore) on March 18th is not up to my satisfactory level. I'm facing too many problems with the vehicle.

              1.For the first 500 kms the vehicle had no issues and it was running perfect.

              2.After my first service the very next day engine started making some"tik tik"loud noise.

              3.I headed to the showroom and told about the noise and the service manager said that the engine will automatically set and vehicle needs to be ridden for at-least 1000 kms. so i took my vehicle and went back.

              4. After 3 more days vehicle started making even more noise so i left the vehicle telling the issue. they had kept my vehicle for 3 long days and finally called me to take back my vehicle. i received my vehicle but the engine noise was not at all fixed... i again left my vehicle for the same issue and again they kept my vehicle for 3 more days and this time they said that they had adjusted the CAM.

              5.Again i received my vehicle back and this time the engine noise was fixed a bit but it still persists.

              6.while cleaning my vehicle i found some paint markings in green color on my engine and silver color marking on silencer...i found rust at the bottom of my silencer and was shocked.How could a newly bought vehicle get rust so soon(45 days old vehicle)

              7.I went back to the showroom and told them that my silencer has caught rust, the service manager agreed with me that how do you know??
              i just asked him to take that silencer and see himself. A guy named anil who attended me when i left the vehicle for the first time regarding the noise issue came and whispered some thing in his ears and the service manager with out any questions accepted to give me a new replacement. As there was no new stick of silencer he took out some other new vehicles silencer and fitted it with my vehicle.

              8.Now the vehicle is making some sort of "tan tan" noise after turning off the engine.

              9.The vehicles engine noise has become more punchier / harsh and feels not at all stable(vehicle vibrates). vehicle is giving me very poor average of 29kmpl only.
              the vehicle was giving me good average of 38kmpl before leaving it for service.

              10.The service manager has simply shutted his ears to my issue.all they say is vehicle needs to run even more. im fed up of hearing this thing to what ever i say

              i kindly request you to seriously look into my issues with the vehicle and im expecting a reply from your side real soon.
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                E
                ENGR.RAJU
                from Noida, Uttar Pradesh
                Jul 17, 2014
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                Dear Sir,

                I had purchased a TBTS 350 from South Delhi Moters, Kailash Colony, Delhi on 25.12.2013. Since begining there is tepit problem and noise of engine is pathetic. Since then I had three free services. They are doing some adjustment at the time of service and the noise problem gone for 2-3 days, but again the same problem.

                I think, the service centre doesn't have qualified technicians. I am writing this mail in order to apprise you. If you are of the opinion that I should consult some other mechanics, then there is no need for have exclusive Royal Enfield Service Centre.

                Please advice and rectify the problem, otherwise you will unnecessary bound me to file the case for deficiency of service and supplying of defective bike to me.

                For your information I am furnishing the details of my Bikes.
                Name : RAJU KUMAR SHARMA.
                REgn. No. DL 3S CT 1483
                Engine No. U385CODM359647
                Chasis No. ME3U3S5CIDN016565
                Date of Purchase : 25.12.2013.
                Regards,

                Raju Kumar Sharma
                [protected] / [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Royal Enfield customer support has been notified about the posted complaint.
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                  Mohiuddin Hussain T
                  from Bengaluru, Karnataka
                  Jul 16, 2014
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                  Address: Bangalore, Karnataka

                  Dear sir I Bought a new Royal Enfeild on January 06 2014 soon after Third service I felt some vibration reported to service center first I was told Brake Shoe has to be replaced so bring tom arrow morning. As I went next day morning I was told first it was bearing issue. And later on I was told chain has become rough so we have oiled after few kilometers it will be ok but to my surprise next day it further got worst. So I again reported to service center now i have been told that chain has to be replaced. I have a doughty on the day of third service back wheel was opened two times. first was for service & the second time for wheel spokes alignment I feel something messy In this service center service which is located in JP Nagar owned by Royal Enfield.Please do look in this matter & do the needful Regards % Thanks Hussain [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Royal Enfield customer support has been notified about the posted complaint.
                  Thanks The complaint was resolved but only after email & Online complaint Forum. When i approached them twice i had only got un secientific answers due to which i got pissed off.

                  To Royal enfeild Please dont treat All your customers as bluffs please concentrate on your service quality.

                  Regards & Thanks
                  Hussain
                  [protected]
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                    pankaj kr das
                    from Bengaluru, Karnataka
                    Jul 15, 2014
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                    Address: Bangalore, Karnataka

                    I had made the payment of full amount for RE Thunderbird 350 (marine) on 3rd of July, 2014 at "sairam autocraft, B.Narayanpura, bangalore, and I was told the vehicle will be delivered within 4 days, but the vehicle has not been delivered to me yet. And every time I visit the showroom, they are giving me all the possible fake excuses. This is completely unprofessional and frustrating.I just dont understand if this is the kind of service provided by RE during purchase of the vehicle, god knows what will be the situation after I get the vehicle. The sales persons and the manager are a complete nonsense and they are just not co operating.
                    I just asked a simple question to them, if the vehicle was not in stock, why the hell was I called to make a payment?
                    And now, they are giving me all the possible excuses and are asking me to buy 500 cc bike, just because it seems the vehicle is not in their stocks.. at least thats what they have said to me...
                    These are just playing around with customers.I really dont know where to go and forge a complain.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Royal Enfield customer support has been notified about the posted complaint.
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                      bansiparekh
                      from Pune, Maharashtra
                      Jul 12, 2014
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                      Address: Pune, Maharashtra

                      To, Manager of Royal Enfield I had given my bike for paint job at kings autorider, baner service centre.But after two months bubbles started forming on tank. I gave them the bike for repainting. I have given them three times but still same disappointing results.pls I request you to look into the matter asap as its looks displeasing and its becoming worse day by day. Bansi Parekh [protected]@yahoo.com [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Royal Enfield customer support has been notified about the posted complaint.
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                        Soumalya Kundu
                        from Jamshedpur, Jharkhand
                        Jul 9, 2014
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                        Address: East Singhbhum, Jharkhand

                        I purchased a Royal Enfield Classic 350 Black colour from Aruna Motors, Jamshedpur on 29th May at on-road price. However even after one and half months they are still not giving me registration no. Bill No: 00064 dated 29/5/2014 Booking No: BKNG[protected] Please help me on this. Regards, Soumalya
                        Royal Enfield customer support has been notified about the posted complaint.
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                          rmdmadurai
                          Jul 7, 2014
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                          Resolved

                          Address: Madurai, Tamil Nadu

                          HI
                          This is Rajamohamed.A form Madurai. I purchased ThunderBird GG Motors Madurai 5 Months Before.My Vehicle Number is TN59BC4752 Engine Number -U3S5C0EA380254 Chasis Number - ME3U3S5C1EA021810. Right now My engine oil leak compliant started, But the dealer service mechanic told me its a sea page problem it is not retrieved it always happening Royal Enfield, Im not convincing Kindly get the clear view of this problem, its able to clear or not.My mobile no is [protected].

                          Regards
                          Rajamohamed.A
                          Complaint marked as Resolved 
                          Thanks for your valuable support, this complaint has been resolved yesterday. In future i hope they give very good response for me, once again thanks for your valuable support Regards Rajamohamed.A
                          Royal Enfield customer support has been notified about the posted complaint.
                          Hi,
                          I am the proud owner of Thunderbird launched in 2002. im facing lot of difficulties in maintaining the bike as majority of the times the spare parts are not available at authorised service stations. Also, i would like to know if my bike can be modified with latest technologies like self start. My email id is [protected]@gmail.com. Waiting for your valuable advice.
                          Thanks
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                            swapn14
                            from Mumbai, Maharashtra
                            Jul 7, 2014
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                            Resolved

                            Address: Raigad, Maharashtra

                            Sir, I stay in Panvel, Maharashtra . I have booked Classic 350 Black on 14 Dec 2013 in " Prateek Motors Panvel" as i was instructed that the Waiting period for this bike was 6 months.Its been 7 Months now still they have not delivered my bike. I kept calling the showroom for the satatus..But they come up with casual reason as "bikes are available in showroom." But 8 days back i received a call from showroom that bikes are available you can pay your down payment for the same .On 1st July 2014 I paid my down payment, on which they said i will get my bike on 3rd July. I called up on 3 rd July to check if the bike is ready or not. Sales men said, all the classic 350 black are sold (I mean how do they sale my waiting list bike to other people) . And now they are not picking up my call .All the time when i try to contact manager of the show room he is out of station... Booking Number : BKNG[protected] Swapnil Vengurlekar ([protected])
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Royal Enfield customer support has been notified about the posted complaint.
                            Hi,
                            I received a call from Prateek Motors, Panvel regarding assured delivery of my Bike on or Before 15th July 2014 (Tuesday) .I will be keeping this complain unresolved untill my bike is not delivered.

                            Thank you for quick response.

                            Regards
                            Swapnil Vengurlekar([protected])
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                              p.romeo23
                              from Bhavnagar, Gujarat
                              Jul 5, 2014
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                              Address: Bhopal, Madhya Pradesh

                              I own a classic 350 from choudhari agencies bhopal, madhyapradesh, and had 2 services and i paid aporx 800 rupees for each oil changing, they never allowed the consumer inside to see the servicing.Now bike run around 4200 km, now only i came to know that 40-50% oil was remaining in my bike.And the remaining oil was waste..I asked the service centre about the problem, they were not ready to accept the mistake...Also i asked many bullet owners who took bullet from choudhari agencies thay also had the same problem, now all are servicing their bikes in local machanics.I humbly request copany that please ..Please enqire about these...And take necessary action...
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                                rajasanjay03
                                Jul 2, 2014
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                                I have a Classic 350 CC .Last week i am unable to start my bike and i have taken the bike on auto to SAI RAM Auotcraft Dealer for Roya enfield, outer ringroad, B Narayanapura, Banglore.They said that they have lot of bikes and they need one week time for repairing and i agreed and i have given the bike on wednesday(25/6/2014).On saturday i went to the showroom to just check what actually the problem is and i was shocked that the bike was pulled aside and i enquired them and they said that i have not given the bike key and its pending because of that.I said i have given the bike key and the lady who made the job card said we have called u on these and i said i didnt receive any call from the showroom and she immediately changed her words and said sorry sir actually i thought of calling but i forgot.Bring another key and we will start the serviceing and give it by monday 11am for sure she said.I went back and biught the other key and give it to her and said monday by 11 am i will come and i want my bike servicing done by that time .Monday 1pm i went to the enfield shoowroom and the lady said that it was lunnch time and wait till 2 pm and we will deliver the bike, i waited for 1 hour and afterthat i went to the garrage and seen my bike with lot of work still to be done.They have changed the logo which i have fixed on the backside and i enquired the manager and he said we are not responsible for extra fittings and he made me wai till 4pm and made my bike ready.The lady which i hda given the bike early is stupid and she is acting like anything and the manager is supporting her in whatever rubbish she does.I am totally vexed with the showroom and i want you to enquire on these and take proper steps.
                                Royal Enfield customer support has been notified about the posted complaint.
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                                  royal bullet
                                  from Mumbai, Maharashtra
                                  Jun 25, 2014
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                                  poor service at service center in viman nagar pune

                                  Address: Pune, Maharashtra

                                  Hello, i had purchase royal enfield bike from dhone automobile, market yard branch, pune, last year (2013) on 23rd june 2014, i met with an small accident, i which my rear brake got damaged. so next day at 10.00am when i went to the service station at new airport road branch (viman nagar pune) to get it fixed. first i was told i need to replace the brake which will cost 700/- only. and will get the work done at 3.00pm so when i went...
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                                  Dinesh m.g.
                                  from Bengaluru, Karnataka
                                  Jun 25, 2014
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                                  Address: Bangalore, Karnataka

                                  They told me that your vehicle has arrived after 5 months of booking date, later they asked to me to pay full amount after vehicle arrived then later they told me they will deliver the vehicle with in 10 working days afters, It is now almost 20 working days, I have called them and I asked about the status, they said you can come and collect the vehicle. Again I called after one day they told me that your vehicle is not yet registered till now, it's going on coming friday.
                                  Worst customer satisfaction and never ever book your royal enfield bullet in this showroom that is near Jaya Deva, They will not answer you properly, Even if you go to show room directly there you will not find hospitality and they will never respond you to your queries. It is similar to the chit funds..Really frustrating one.
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                                    Narendran Suresh
                                    from Chennai, Tamil Nadu
                                    Jun 24, 2014
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                                    Address: Kollam, Kerala

                                    Last time i gave my v3hicle to unoony motors kollam for servoce, my self start was working. When they gave ot back it was not and they said it happened due to wear and tear. Now i found that there was a nut inside my engine crank case which was undescribed by the company officials even after 8 services. Due to the poor quality in service, I had given the vehicle to a local mechanic who described the presence of the bolt. This has affected my crank alignment and theres a lot of vibration in my foot rest. This happened as a result of carelessness at the time of manufacture and this has to be looked upon by the company. The company is liable to give me an adequate compensation or a change of vehicle since the engine must have been affected by the presence of the bolt. Failure to clear my issue and providing me with adequate compensation or a new vehicle will force me to file up a case against royal enfield at the consumer court.
                                    Royal Enfield customer support has been notified about the posted complaint.
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                                      Sagar Rabin Dey
                                      from Gurgaon, Haryana
                                      Jun 22, 2014
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                                      Address: Dhanbad, Jharkhand

                                      I ordered one Royal Enfield Motorcycle (Classic 350) on 17.12.2013 at your authorised dealer M/S Leelason Auto Dhansar, Dhanbad, Jharkhand by paying booking amount Rs.5000. But neither I received any information about the status of my order nor I got my booking amount refunded. Many a times I tried to contact the manager of the showroom but all the contacts of the showroom is unavailable. Recently I booked one Thunderbird Motorcycle at Sri Nivas Automobiles, Nile Complex, H.B Road, Kanta Toli, Ranchi(Pin - 834001), Jharkhand paying Rs.5000 on 19.6.2014. My booking order number is 560. This is my kind request to transfer my first booking amount (from the account of Leelason Auto Dhansar) to the account of Sri Nivas Automobiles in order to reduce Rs.5000 from the price of the bike that I've recently booked & advice them to deliver the vehicle as soon as possible. I have been a regular & reputed customer of your company. And this is for the first time that I found that a dealer like M/S Leelason Auto is defaming the name of your company by cheating & misguiding their customers. Hence, this is my kind request to you to resolve my grievance as soon as possible because I am impatiently waiting for my bike since 6 long months. Eagerly waiting for your response. Thanking You, Rabin Kumar Dey. North Loco Tank, Ajanta Para. Hirapur, Dhanbad. Jharkhand. 826001. Mobile Number - [protected]. [protected]. E-mail - [protected]@gmail.com sagar.[protected]@gmail.com
                                      Royal Enfield customer support has been notified about the posted complaint.
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