Royal Enfield Complaints & Reviews

Sir, I purchased a classic 350 and .I recently came to know the Royal Enfield classic 350 is produced with two shape of fuel tank big and small in shape when i asked them they told .the difference is because they are manufactured at two different plants.my bike is having small tank.
Why 2 type of tanks for a same Model from same company.The company is not giving any information regarding this to the customer at the time of booking/purchase.Even...

I Have purchased A Royal Enfield Standard 350 From Legend Motors, Old No. 28, New No. 14 G.S.T. Road, Sundarambal Nagar Tambaram Sanatorium, Chennai -600047 in October 2012. I am having 2 major problems from the very next day onwards of the delivery date. 1. Right side pulling. 2. Engine noise. I have purchased my bike in October-2012. Still these issues are not resolved. I have given my bike to Legend motors more than 10 times....

I booked enfield on 18/10/13 from Manmohan auto stores sector 27-c Chandigarh receipt no.1681 . The commmited to delivered on 20/ nov/13 but th nt give any call. Then i called on 22/ nov /13 they said after two days u can call and confirmed. i call after two they said call after 2 days. Today 2/ dec/ 13 they did nt give any cal for delivery. pls tell me what should i do...

Thanku
Gurinder
[protected]...

Dear Royal Enfield Team, I am an owner of a 2 week old Thunderbird 500 purchased at CVS Motors, Bangalore and I am very frustrated and disappointed with the quality of the Bike delivered to me. The issues are listed below. Date:Kms covered: issue 8th Nov 2013:4kms: New RE Thunderbird 500 delivered. 9th Nov 2013:34 kms: Faulty front brake switch exists in new bike which was passed through PDI checks. Front Brake switch which was...

Hai Sir, Iam just taking one issue to your knowledge, am using royal enfield 350 cc it has purchase from y our palakkad prince show room, the vehicle got damaged in 10 days when i purchased, the damage parts is back shockupsorbar so i taken my vehicle to service center on very next morning to palakkad they checked my vehicle and the service authority said it is a common complaint for royal enfield bikes...is it true??? first time am purchase...

Hello,

This is regarding your service centre (Synergy Auto - Andheri Mumbai), who are actively irresponsible for all of your customers. Entrusting the brand “Royal Enfield”, however your people are not interested in providing any service to your customers. Probably doesn’t matter to you anymore as there are enough sales for you.

I had given my bike for servicing and got the delivery on 03rd...

I have done 4 service from the authorized delar. but the compliant was still there.at the first two service, they do not catch the complaint.on 3rd and 4th service they found the complaint.but it is not done.noise is still there and it is very high. vehicle complete 5600 km. After every 40 km, noise is again comes. I brought my bike from arun agencies, karamana. they said that the last service was taken by the technicians form chennai.after...

Dear Sir, I Mr.Dileep from Kollam, purchased a new bullet Electra 350 from Marikar motors, kollam last month. Reg no : KL 02 AP 9499. I wrote these letter for registering my complaint against the vehicle, 1st service over. I orally told them the following complaints. 1.which cannot kick start through out the day with the help of Chock also. 2.when am In traffic or waiting a signal, the engine is turned off continuously. 3.Nutral...

Ishan khaire .my no is [protected], hello sir i am a custemer of yours.i want to file a complaint for your service you are providing for a new v ehicle.i have booked a vehical cllasic 350 in silver color on my mother's name shashi kala khaire in your showroom amba motors harni road vadodara.before 4months.and they have given me time of 2 months and now it is 4months comleted.still i have not got delivery.now they are not responding me...

sir i hve bought new thunderbird 350 frm ambala( haryana), i have found bubling from day1 i told them many times but they are not solving the problem, i live in yamuna nagar i got repair from them but problem was not rectified infact they have changed both the rims of bike but still theeir is problem, now they are not helping me properly....

I bought an RE TB350 on June 21. I had a fuel tank leak from the moment I bought it. The workshop denied any such leak till the first service. It has been 4 months now n I still haven't received my replament tank. Yesterday they told me the tank has arrived. But soon I came to know it was of the wrong colour. The bike is giving a meagre mileage of 15-20 kmpl when it should be giving at least 30....

Since when i bought the bike(Classic 350 bought before 4 months) i have been visiting the service center at least twice or thrice a month. As there was some problem with some of the parts in the bike i asked for replacement and after replacement also i was not satisfied with the replaced parts. When i asked the mechanics they gave a lethargic answer. After going to the service center for continuous complains and parts replacement, the way...

My name is JERALD RAJ and iam realy not satisfied about the showroom Works and the way they are treating customers...I buy my ROYAL ENFIELD CLASSIC 350 from kerala (thiruvalla)...the name of the showroom is ST.MARYS MOTORS...when we are going there the officials sitting inside there starts to tease us..any if we ask any doubt they are simply refusing and threatning us...so please kindly take necessary actions amongst them... Thank You...

Hello, I YASH KUMAR R/o Delhi purchased a new RE Electra 350(Engine no. me3u3s5codh301330) from Essar motors,Jhandewalan Extn,New Delhi on 26 Aug and after 1 day(after running it 25kms) , I noticed that the engine of the bike is too noisy , sound's like a tractor engine(khit khit khit ) which was very loud than the normal bullet sound . I was totally disappointed from the service of ROYAL ENFIELD , I thought that i had bought a Indian...

Hello Sir!

Respected Sir,

I am Jitender Singh Gaite S/O Shri Rajender Singh Gaite, R/O Friends Colony, Bhiwani, Haryana- 127021. I am working at CIRG, Makkhdoom, PO Farah, Mathura- 281122 UP.

Sir, I have booked a Royal Enfield Bike Classic 350 Black Clour in April 2013 with your dealer M/s. Manzil Motors, IDC, Sector - 16, Gurgaon, Haryana.

The Bike was delivered to me on 26th May...

Dear Sir,

I have classic 350 Royal Enfield Motorcycle having Reg.No. MH12HE2016 and clocked 19252 km till date. I have bought this motor cycle on 28/6/2011 from Dhone Automobiles Pune Maharashtra Dealer.

I have been carrying out all the periodic maintenance services on time without skipping single service as per manufacture recommendation at Dhone Automobiles service workshop.

Within 25 months...

Dear Sir,

I have classic 350 Royal Enfield Motorcycle having Reg.No. MH12HE2016 and clocked 19252 km till date. I bought this motorcycle on 28/6/2011 from Dhone Automobiles Pune Maharashtra Dealer.

I have been carrying out all the periodic maintenance services on time without skipping single service as per manufacture recommendation at Dhone Automobiles service workshop.

Within 25 months and...

I purchased desert storm on 27 april from Asco motors.till first service everything was fine but during second service one of the mechanic could not help falling and as a result fuel tank damaged.i reported this incident on very same moment. Later they agreed on to replace it. I was asked to wait so I did. After ten days I spoke to asco motors but they again told me to wait for 12 day but it didnt happen either.after 27 day I got my fuel...

This is to bring to your kind attention that I am pursuing my B-Tech Degree from AMITY University, Lucknow. To commute from home to the university in order to pursue my studies, I purchased one above mentioned motor cycle incurring Rs. 1,16,326.00 as advance cost paid to Royal Enfield Showroom, UGF-109, Crossroad Plaza, Badshah Nagar, Crossing Lucknow-226006 on 11 November, 2011. The detail of the M-Cycle is as under:-
1. Make Thunderbird...

hi I am an army officer I had purchased a royal enfield electra from jay pee motors Allahabad ,which I had booked in October and got it in march 2 months later than said date of delivery in jan. the problems in bike are
1 the fuel tank is rusted from inside and the rust keeps entering the fuel pepe and blocks it, I had suffered a lot because of this. had to pay mechanic always to get it cleaned.
2 the separator for main and...