RummyCircle.com Complaints & Reviews

Oct 29, 2019

Updated by Yendrembam My current account is [protected]@gmail.com and username is boibyluwang2 i used this account only please reopen it and blocked any other account help me please

Oct 23, 2019

Updated by anand7811 Dear team,

for the complaint i have raised (Below is the complaint ) i received the following response from fair play

"
Our systems detected that on a few Rummy games played, you have colluded with another player " cashmenaren1 ' to gain unfair advantage, which is in violation to our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.

Tournament ID :[protected]
Tournament Date :[protected]

Please note an amount of Rs. 4299.40 has been captured from your account which you gained by colluding with the other player.

Your account has been closed permanently on the basis of your account history. "

But In fact i was the one who reported on that user.

I request you to check this game again also find some details like how many games I played with that person and also check the history between "cashmenaren1 " and other players in the pool who are 1.getme1998 2. Aming11 3. praba6677 4. brijlesh
he/she may involved with anothe rperson and not me.

Also that person may thought to get more count from me thats why he didnt close even though he finished the game . i strongly remeber this game i have 2 lifes so if we are cummulated then there is no point for him to wait and not to close the game.

But on God promise i didnt colluded with that player or any player in the specified game. Thats why I have been writing so many emails to unblock my account.

Regards,
Anand Laveti.

Original complaint

Dear Team rummy,

IN the Game PoolCash_[protected] the player "cashmenaren1" tried to cheat. In a deal even though he finished the game he didnt close it he waited for his partner to drop the deal

Image attached for your reference

Regards,
Anand Laveti

Oct 21, 2019

Updated by Lakshmi Nagarjuna Ganta Typo mistake it's since15.10.2019

Oct 21, 2019

Updated by Pradeepchavan523 Hi,
I have sent the mail to your support team.They are not responding instead of that they are blocked my amount.So I don’t know anything I need a solution.
Reply

Oct 25, 2019

Updated by Pappu Pappu Still my issue not resolved... I have sent 10 to 15 mails they haven't responded at all. Call option disabled... it's been more than 20 days. They haven't refunded my balance amount.

What to do... please suggest ...

Oct 09, 2019

Updated by Yendrembam Please reopen my rummy account [protected]@gmail.com

Oct 06, 2019

Updated by SAI KUMAR KUSUMA Now When I trying to login into account, it is displaying that your account has been closed for security reasons. I didn’t closed my account but when Iam trying logging in it showing account is closed. My username is gurram333 and my email is [protected]@gmail.com. Kindly please solve my problem.

Oct 02, 2019

Updated by A.PRAHLADREDDY A P REDDY I am prahladreddy I playing rummy circle but cash games are not opened I am also submitted kyC but cash games are not opened plz try to ihope your's understand

Sep 29, 2019

Updated by [email protected] After three days this complain is not resolved. I request you to rummycircle, please don't make fool to your customers and give appropriate solution of the problem.