Claimed

RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2505
Resolved
1144
Unresolved
1361
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pranith88
from Bengaluru, Karnataka
Dec 18, 2019
Resolved
Report
Copy
Resolved

Address: BRINDHAVAN GARDEN, Krishnagiri, Tamil Nadu, 635109

Hi sir - thanks for your support at once made sir, but one small request, name got changed wrongly sir -

Profile id - pranit257710

Changed name is - ranithgandhi chinnaraj

Actual name change requested is - pranithgandhi chinnaraj

Please do the needfull, and i cant access my account sir, already added cash - but even though it is asking again to add cash when i click to play sir, pls resolve this also
Dec 18, 2019
Complaint marked as Resolved 
thanks for your support,
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2019
RummyCircle.com Customer Care's response
Dear Pranithgandhi,

Greetings from ​​RummyCircle!

I am happy to inform you that your name has been updated to 'Pranithgandhi Chinnaraj' as per the uploaded document.

Also for the error, you are getting, we request you to kindly log out, clear your rummy circle application cache and data and login back.

If you need any further assistance, please do not hesitate to contact us, we would be glad to assist you with the same.

Warm Regards,
RummyCircle Support
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pranith88
    from Bengaluru, Karnataka
    Dec 18, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: BRINDHAVAN GARDEN, Krishnagiri, Tamil Nadu, 635109

    Existing name - raja c

    Need to change to - pranithgandhi chinnaraj

    Pls change my name - i could not add my account number for start the play, pls do the needfull, existing name is my pet name, due to this i could not access the game pls help me in this asap, i am not able play the game, and could not withdraw the amount by adding the account number, because - bank account name is pranithgandhi chinnaraj, pls change my name asap or pls help me out in telling the procedure, i wil do it, pls helpme out of this asap, kindly do the need full
    Dec 18, 2019
    Complaint marked as Resolved 
    Thank you so much for your response - small thing wrongly updated pls correct it
    RummyCircle.com customer support has been notified about the posted complaint.
    Dec 18, 2019
    Updated by Pranith88
    @rummycircle.com pls do the needfull asap
    Dec 18, 2019
    Updated by Pranith88
    My ID is - pranit257710
    Verified Support
    Dec 18, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Dec 18, 2019
    Updated by Pranith88
    Hi Sir

    Thanks for changing my name sir, but small request it is Pranithgandhi Chinnaraj, You had changed for Ranithgandhi chinnaraj pls do the needful sir
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kingmakerzzz
      from Ernakulam, Kerala
      Dec 13, 2019
      Resolved
      Report
      Copy
      Resolved

      I am playing rummy from past 1 and half years. I have been playing games like 100, 500 at that time my withdrawal never had any issues. Later when i started to play 2k games and when i won they blocked my account. I want my account back as well as the amount they have blocked in my rummy circle account.
      They didnt even respond to me properly. They where mentioning that the issue has been resolved in previous token.

      Username: kingmakerzzz
      Jan 13, 2020
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 13, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      X account has been closed for the complaint your please request clear thank you sir

      withdraw got cancelled - Comment #3608865 - Image #0
      Please attached file and activate my account. [protected]@gmail.com
      Password. [protected]@7357
      Dear sir my name is Sudheer my account kyc is pending please other documents adhaar submit please withdrawal my money [protected]@gmail.com
      User name pspkk
      K y c change
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Devanat48562835
        from Ozhukarai, Puducherry
        Dec 12, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 23,chinna kangana kuppam,suba ippa kavadi post cuddalore, Cuddalore, Tamil Nadu

        Aadhar card closed.pleas open.my email my address 13000thousend all problem you have just to open i am fresh in playing stuff don't stop at playing rummy circle interesting game 10, o 11, 12, 01am clock i will playing but you stopped i will feeling.. but I can first interesting agriculture next to you playing at rummy .I will added to all problem one solutions at sotty... Sorry... Sorry...Sorry...
        Jan 15, 2020
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 13, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sany ambilwade
          from Bhusawal, Maharashtra
          Dec 12, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Shrirampur, Ahmednagar, Maharashtra, 413709

          My mobile number is [protected] and [protected] i am continuously receiving massage for join and play online rummy game. I don't want to these massage please stop this harrasment.

          I don't know who give you my number to you.
          I am trying to call on the number by who i am receiving massages but it showing status off. Why this harrasment giving to us. Please stop this # and stop to massage to me
          Jan 13, 2020
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 12, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          Helpful
          12 other people found this review helpful
          12 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anil302
            from Vijayawada, Andhra Pradesh
            Dec 11, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Krishna, Andhra Pradesh

            My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,.
            My id: anil302
            Jan 13, 2020
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 11, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            Hi sir,
            This is M Nagarjuna, my account Nagarjuna584 is blocked without any reason
            In my account have 73000 is there.
            So please solve the issue immediately...
            K y c change
            Veeres254017's reply, Dec 18, 2019
            Pan card
            Veeres254017's reply, Dec 18, 2019
            Pan card
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              தமிழ் ராசா மணலூர்
              Dec 10, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Manaloor village, 623601

              Hollo sir

              My user name :muthuram6785

              My balance 9515 rupees

              Three month before my account money

              Transfer money 9500rupees. But no

              Transfer. My account block. But 15 days

              Before i will check in youtube video. So

              I contact for rummy circle customer care

              Whats app [protected]. All details

              Collect passport copy, driving liesence

              Copy, send for whats app number. But. My

              Account so pls my account open and

              Actvate

              Closed.
              +3 photos
              Jan 10, 2020
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 10, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              Iam attaching my documents for kyc verification please see attached file and activate my account

              re complaint - Comment #3603696 - Image #0
              Sir mera rummy circle account no vikram6891 jo closed kar diya h mene kai bar support team se complain ki lekin koi sunbai nahi hui .mere account me 12Rs h jo withrawal bhi nahi ho rahe h .me chahta hu mera account open ho jaye or me tournament khel saku. jo bhi id chahiye me verify ke liye summit kar dunga.pls help me
              Sir my ARAVIND.420 account, which is linked with Facebook account has been closed, of my mail I'd is [protected]@gmail.com, and phone no. [protected], . I have some in my account, I wanted to rejoin your rummycirle.com, plz rectify my froblem as possible as you can reply me sir.
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sham4444
                from Mangalore, Karnataka
                Dec 5, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Kitta, Bidar, Karnataka, 585327

                Hello sir
                My rummycircle user name is sham4444 i was created my account in rummycircle account i was played games two days after the account was automatically closed.
                Please check the account and what happed it so kindly check and reopen my account.
                Rummycircle account i was played games two days after the account was automatically closed.
                Please check the account and what happed it so kindly check and reopen my account.
                Jan 5, 2020
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 05, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                My Rummy circle account userid p11119899.Respected sir Sir my account is under investigation at the date 29/11/2019 still knowy account is not working . I withdraw amount of 1, 20, 500 at 29/11/2019 the amount get back in my Rummy circle account. I don't how to with draw amount. Please respond me how many days u taken under investigation

                my account was automatically closed reopen it - Comment #3601858 - Image #0
                Sir my account as Ben closed please solve this problem.

                my account was automatically closed reopen it - Comment #3602861 - Image #0
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  raju vasu
                  from Delhi, Delhi
                  Dec 5, 2019
                  Report
                  Copy

                  Address: 520008

                  Respected sir
                  I with draw amount at 29/11/2019 but that time the amount get back my rummy circle account. Rummy circle team sending the msg u r account is under investigation will get back in 48 hours but still i am not get any information you r rummy circle. I send mail not responding i call my registered mobile no but rummy circle cutmer care not cannacatinge my call. Please respond me how much time should be taken under investigation.
                  +1 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 05, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  Dec 05, 2019
                  Updated by raju vasu
                  Sir u Rummy circle not responding i sending everything thing. User id and withdraw amount phots . He was only sending one msg below . Please slow my problem.

                  Dear Player,

                  Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                  Please note that the query/issue raised has been answered in the previous mail with request number <3797249 >. Kindly refer the same for information on your query.

                  Regards
                  Fairplay Team
                  [protected]@RummyCircle

                  My account mugil124549 was not responding cash Rummy please help me

                  how much time should be taken under investigation - Comment #3603703 - Image #0
                  Some one as use my mobile number so pls remove the my number and my number as attachment to bank accounts and lisence pancard and adhar sir I'm not happy this kind of track so plz do that imediatly thanking u

                  how much time should be taken under investigation - Comment #3603725 - Image #0
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Muthuram6785
                    Dec 5, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Manaloor village, 623601

                    Hollow sir

                    My user name
                    Muthu6785

                    Sir, i have 9515rs in my account and it has been blocked since18.10.2019 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
                    +4 photos
                    Jan 5, 2020
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Dec 05, 2019
                    Updated by Muthuram6785
                    After 2/12/2019 rummy circle

                    Custmer care whats app number

                    [protected] all details collect

                    Passport copy, driving liesence copy

                    But don't solve for problem

                    Verified Support
                    Dec 05, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    I withdraw amount at 29/11/2019. That time mg account is blocked he was saying under investigation. All ready completed 6 days but he was not responding
                    all ready give my user name and my account details every thing but he was not responding. How to withdraw amount in Rummy circle.

                    muthuram6785 rummy circle account block - Comment #3600993 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      தமிழ் ராசா
                      Dec 5, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Manaloor village, 623601

                      Hollo sir,

                      My user name muthuram6785

                      Sir, i have 9515rs in my account and it has been blocked. I am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
                      +2 photos
                      Jan 6, 2020
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 05, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Muthuram6785
                        Dec 5, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Manaloor village, 623601

                        Sir, i have 9515rs in my account and it has been blocked and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

                        02/12/2019 i have contact for rummy circle customer care what's app

                        Number [protected]

                        All details i have send but 48 hours

                        Problem solved reply come but my what's

                        App number block for rummy circle poeple

                        My mail id [protected]@gmail.com

                        User name
                        Muthuram 6785
                        +2 photos
                        Jan 6, 2020
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 05, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          raju vasu
                          from Delhi, Delhi
                          Dec 3, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Krishna, Andhra Pradesh, 520008

                          My user name... I with draw amount 1, 20, 500 in 29/11/2019 but the amount get back in rummy circle account. Rummy circle send msg u r account is under investigation the account working 48hours but stll all ready completed 5 day's my account is not working. I don't know the amount is i get to transfer in my bank account or not possible. Please suggest me anybody have suggestions. Incase not possible i got legal police compliant rummy circle
                          +1 photos
                          Jan 5, 2020
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 04, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            satyiz
                            Nov 27, 2019
                            Report
                            Copy

                            Address: 2, 24, 2nd cross street,, jb estate, avadi., Chennai, Tamil Nadu, 600054

                            Mysel[censored]dhaya kumar am playing rummy since october month. I deposit more than 5000 rupees and i withdraw nearly up to 10000 rupees. What the problem is? I have 10152 rupees on my rummy wallet i make a withdraw procees on[protected] but they reject the process on[protected]. As a same day i mailed to support team why you people reject the withdraw process. They said wait for 48 to 72 hrs we will investigate and reply. After 72 hr i mailed to support team they are not responding my emails. I ve sent more than 20 emails still i didnt a get a single email from support team side. Please help to me clear the issue.in rummy wallet i have 10152 rupees... I ve attached the image below this text... You are my last hope please help me...
                            +3 photos
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Nov 27, 2019
                            Updated by satyiz
                            I never get a single email from support team
                            Nov 28, 2019
                            Updated by satyiz
                            Please solve this issue... Please help me
                            Verified Support
                            Nov 28, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com / [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Nov 28, 2019
                            Updated by satyiz
                            check this image... they dont send a single email from nov 25... they try to off this issue... please clear this...

                            Nov 30, 2019
                            Updated by satyiz
                            Still they not clear this problem
                            Dec 07, 2019
                            Updated by satyiz
                            Still the problem not clear
                            My account name yellayya8363
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sour2708
                              from Noida, Uttar Pradesh
                              Nov 26, 2019
                              Report
                              Copy

                              My account was closed and told to re verify my documents 5 days ago
                              My account was opened yesterday and i added cash of 5000.. Now its again closed i m told about violation and you are saying that my balance will not be refunded to me... But thats bad... If it was then why you allowed me cash deposit and if you have taken my referred bonus then why is my account closed.
                              Plz open my account or give me my money in account
                              If you want there can be any solution
                              But if it is that you will not refund my around 22000 rs. Then i will have to see that no of my friend or any social media friend might ever play with my11circle
                              So plz solve it
                              Also provide any contact number where i can talk and sort it out
                              Thanks
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 27, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Nov 27, 2019
                              Updated by sour2708
                              But you are not responding. On e mail.. Simple reply you provide that your account is locked and no Ammount will be refunded... I am looking for option of consumer or any other forum that can solve it Bcz you have taken my around 23000 rupees
                              Nov 28, 2019
                              Updated by sour2708
                              Here is screenshot

                              My account is coled .my cash
                              My account colsed why
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                satyiz
                                Nov 26, 2019
                                Report
                                Copy

                                I had a problem with rummy circle website from november 21st. I've sent so many emails but they not reply properly i've 10152 rupees on my wallet not able to withdrew the amount. Please help me to clear this issue. This is my username | (Pulsar2112)... Please clear this issue... I already withdraw more than 3 times amount worth 2000, 5000, 3000,. Just check it... They already verifies my account i ve attached the image below
                                +1 photos
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Nov 26, 2019
                                Updated by satyiz
                                Please clear this issue
                                Nov 26, 2019
                                Updated by satyiz
                                check this images...

                                Nov 27, 2019
                                Updated by satyiz
                                they not responding my emails...
                                Verified Support
                                Nov 27, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                Nov 27, 2019
                                Updated by satyiz
                                I ve sent more than 15 emails ... You people never reply a single e mail... Check the image how much of e-mails i sent...

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Avinash D Rathod
                                  from Pune, Maharashtra
                                  Nov 25, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 560079

                                  Hi,

                                  Userid: avinash3876,

                                  I have played the rummy game in rummycircle.com and won rs.7235.
                                  When i try to withdraw my amount they are blocked my account without any reason and i played fair game. Before winning above mentioned amount i have lost rs.6000 and allowed me to play. They are genuinely cheating the player, i am also one of them.

                                  Its clearly shows that they are cheating.

                                  I am following them since one month, their will be no any positive response from them. So i am requesting to take the action on them and allow me to withdraw my amount.
                                  +2 photos
                                  Dec 27, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 25, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Hi sir,
                                  I have given my nick name in the rummy circle as koushik narayanan I have to change it as Gowshik murugesan
                                  Pls kindly fulfill my request as soon as you can
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Raspy Caspar
                                    from Bengaluru, Karnataka
                                    Nov 22, 2019
                                    Report
                                    Copy

                                    I had already submitted a complaint about rummycircle.com. You have led me to clarify with rummycircle.com themselves. Why do you lead people to the thieves when you are supposed to tackle issues? Is there any use of consumer complaints if you keep forwarding our issues to the thieves themselves? What are you there for then?

                                    If this is the way you function, then clearly state somewhere on the home page that forwarding complaints is your only job. This way, we will not waste time typing in here.
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    I have 25rs on my rummy circle account and that transaction is not completed properly which debited money from my account but not credited into my rummy circle account
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pulsar2112
                                      from Mumbai, Maharashtra
                                      Nov 22, 2019
                                      Report
                                      Copy

                                      Hai sir,
                                      My name is udhaya kumar s. I am playing rummy since october. I make so more than three withdraws and add cash transactions. But on date of 20th i make a withdraw worth 10000 rupees but they not processed the withdraw and hold the account with blocked status for cash games. Now i have 10142 rupees on rummy wallet. Please help me to get that money and unblock the account. Please help me.
                                      +2 photos
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 22, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our fairplay team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Nov 22, 2019
                                      Updated by pulsar2112
                                      i already contacted fair play support team... I just want to withdraw the money and want to play again in my account. please solve this issue as soon as possible
                                      Nov 22, 2019
                                      Updated by pulsar2112
                                      when it will be cleared?
                                      Nov 25, 2019
                                      Updated by pulsar2112
                                      still the issue is not cleared...
                                      Amount not adding sir

                                      not able to play, not able to make a withdraw - Comment #3593430 - Image #0
                                      not able to play, not able to make a withdraw - Comment #3593430 - Image #1
                                      Not adding sir my amount sir

                                      not able to play, not able to make a withdraw - Comment #3593431 - Image #0
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pulsar2112
                                        from Mumbai, Maharashtra
                                        Nov 22, 2019
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu

                                        My sel[censored]dhaya kumar... This is my rummy circle username 'pulsar2112'. They locked my account. I am having 10142 rupees on my rummy wallet. I already make more than three withdrawls worth 5000, 2800, 10000, but this time they locked due to some issues i dont know why... Please help me to get that money from rummy wallet to my bank account...
                                        Thankingly,
                                        Udhaya kumar s
                                        +1 photos
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Nov 22, 2019
                                        Updated by pulsar2112
                                        what is the status of my complaint
                                        Verified Support
                                        Nov 22, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our fairplay team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Nov 22, 2019
                                        Updated by pulsar2112
                                        i ve sent so many emails but they not response...
                                        Nov 25, 2019
                                        Updated by pulsar2112
                                        still, the issue is not cleared...
                                        Pending withdraw amount sir 4638rps sir my id .chinnama636 sir

                                        not able to play and i have 10142 rupees in rummy wallet and they locked my account - Comment #3593519 - Image #0
                                        Chinnama636R's reply, Nov 23, 2019
                                        Pending my withdraw amount sir 4638sir
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit