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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
Complaints 2515
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1239
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RummyCircle.com reviews & complaints page 87

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S
Sanjay kiran
from Mumbai, Maharashtra
Sep 24, 2019
Resolved
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Resolved

Address: Kanchipuram, Tamil Nadu, 600119

I have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible
Oct 27, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
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    J
    Janardhan333
    from Mumbai, Maharashtra
    Sep 22, 2019
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    I didn't have multiple accounts and i am free to provide the required documents to verify my identity
    Please allow me. I am a genuine player, i love playing rummy, rummy circle is one of the best gaming site
    I added 4 k in my account and won some money, when i was going to place withdrawal request
    It s not opening and saying account is blocked
    I didnt have multiple accounts and it's my one and only account, normally i used to play rummy culture, from the suggestion of my friend i started playing one day before...
    Pls check onceee about my isssuee
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 23, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Sep 23, 2019
    Updated by Janardhan333
    I already contacted and you guys are not saying nothing
    My rummycircle account is not working and my money not withdraw in my account.so I am complain against rummycircle or my11circle company.
    Sanjib Kumar Singha's reply, Sep 21, 2019
    Why my account not working and my balance not withdraw ?
    Dear team, my rummy circle account was blocked without any reason and notification. I'm playing last two years and so much of money won and loss. anyway I love playing rummy.kindly unblock my account and allow to play. Please do the needful.

    Details:
    Username: simbu6751
    Parthi201's reply, Sep 22, 2019
    Problem isn't resolved
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      P
      Peddiraju dongala
      from Delhi, Delhi
      Sep 22, 2019
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      my account is closed for security reasons

      Address: West Godavari, Andhra Pradesh

      My username is "rajuaish". I am a platinum elite player from years and i have been your player from so many years having made transactions in lakhs of rupees so many times either winning or losing. Suddenly my account was closed with 9400 rupees still in my account. I have been sending so many mails and calls since 2months and the issue is not resolving yet. And even my mails are not being responded. Always they say that they could not reach...
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      V
      Venkytl
      from Visakhapatnam, Andhra Pradesh
      Sep 21, 2019
      Resolved
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      Resolved

      Cash is not added to my account, eventhough transacy is successful. My transaction id is ptm20190921061411810195201909210537. Payment gateway is through phonepe. Please solve this complaint. I eagerly want to play the cash games. I wrote to rummycircle but there is no solution. I want my money in to the account or reflected back to my bank account, whatever is the solution... Hope soon
      Oct 23, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      Hi, my rummy account black please open
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        J
        jeevala
        from Challapalle, Andhra Pradesh
        Sep 17, 2019
        Resolved
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        Resolved

        Address: 10 wars, siva puram, 521190

        Dear sir/madam,
        My winnings amount still not given to me
        Again rummycircle people are not giving my money and not giving the proper answer to me
        Please take the action and solve my issue as soon as possible.
        Already 12th september i gave a complaint on same issue buf it was not resolved.
        I am expecting this time i will be closed.
        D
        Thankng you sir,
        Oct 19, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 18, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        My account praful1638
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          A
          Ajay Gubbala
          from Mumbai, Maharashtra
          Sep 17, 2019
          Resolved
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          Resolved

          Address: West Godavari, Andhra Pradesh

          I logged in my account with rummycircle id ajram2001, but i am getting error like unable to play cash games or withdrawal of my amount 12200rs. I sent an e-mail to customer care, they told me like i have multiple accounts so they closed my account. Again i sent an e-mail to them with below queries. If you don’t mind can i know accounts that are related to me
          First of all i am pretty new to online platform how can i have related accounts?
          I felt cheated as i already poured my amount into it.
          If you want any proofs of mine please let me know. I will provide them
          I thought of playing free games and started paid games.
          Please show a way to run my accout possible re activate my account if not give my amount refunded

          I added attachments of pan card and account details for the verification purpose. But still i didn't get any response from them. Please let me know how can i proceed on this one.
          Sep 17, 2019
          Complaint marked as Resolved 
          My e-mail ID is [email protected] mob 9100584587
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 18, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          Sep 19, 2019
          Updated by Ajay Gubbala
          I sent number of emails, no one is responded with proper information.Provide the accounts which are related to me otherwise deposit my account.if I have multiple accounts how it got accepted when I am trying to do KYC.when I lost money you don't have any issues, when I earned money then you will blocked it the reason of having multiple accounts.just provide me the list of accounts I have.
          I sent number of emails still I didn't get response from your team that's why I posted here. Please respond to my emails and take necessary action otherwise let me know I will proceed legally.
          Dear sir my account is block by you for security reasons and my money deducted by you my balance is 173 which is deducted currently my balance has 0rs I m not understand why please help me by reopen my account and credit my money back
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            Y
            Yendrembam
            from Aizawl, Mizoram
            Sep 16, 2019
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            Address: Thangmeiband thingel leikai, Imphal East, Manipur
            Website: Rummy circle.com

            Sir my rummy account was blocked before some days and i had lots of complaint about my account problem so i don't know what to do lastly i request you that please reopen my rummy account [protected]@gmail.com and allow to play the game and withdrawal money from my account immediately and forgive me my any fault and i hope you will be solve my problem as soon as possible
            Sep 20, 2019
            Updated by Yendrembam
            I need your help please reopen my rummy account [protected]@gmail.com
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              A
              Ajay Gubbala
              from Mumbai, Maharashtra
              Sep 16, 2019
              Resolved
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              Resolved

              Address: West Godavari, Andhra Pradesh, 534201

              I logged in my account with rummycircle id ajram2001, but I am getting error like unable to Play cash games or withdrawal of my amount 12200Rs.I sent an e-mail to customer care, they told me like I have multiple accounts so they closed my account.Again I sent an e-mail to them with below queries. If you don’t mind can I know accounts that are related to me
              First of all I am pretty new to online platform how can I have related accounts?
              I felt cheated as I already poured my amount into it.
              If you want any proofs of mine please let me know. I will provide them
              I thought of playing free games and started paid games .
              Please show a way to run my accout possible re activate my account if not give my amount refunded

              I added attachments of pan card and account details for the verification purpose.but still I didn't get any response from them.please let me know how can I proceed on this one.
              Oct 20, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
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                J
                jeevala
                from Challapalle, Andhra Pradesh
                Sep 11, 2019
                Resolved
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                Resolved

                Address: st colony, siva puram, 521190

                Dear Sir/Madam,
                8th september i submit a complaint on rummycircle.com about my winnings amount of 50896/-. still they are not given my money and not activated my account also.
                again they are telling your account is under verification only, from last 23 days ther telling same like this.
                so please take a action on rummycircle.com and do the needful for me about my money.

                tanking you sir,
                Oct 18, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Sep 12, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                My account has been Bocked since 2 months and have not received any proper response from your team.

                - All my referred accounts have verified their accounts

                Unable to withdraw my balance from the app neither play any games on it.

                Request you to kindly look into it ASAP
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                  K
                  from Salem, Tamil Nadu
                  Sep 11, 2019
                  Resolved
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                  Resolved

                  Address: Sathyanarayana Puram, 517501

                  Dear sir,
                  I uploaded wrong KYC documents, how to upload new KYC documents in your rummycircle n change my bank details give me option, n unblock me in rummycircle, pls active my account n play cash games n tournaments, , pls solve my problem n I will send u so many mail, but u don't reply me, pls reply fast, I want ur support pls, Ur app is best but u it not support me, n no mail, pls help me
                  Oct 16, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Sep 11, 2019
                  Updated by [email protected]
                  I can't withdraw my money in rummycircle account

                  Verified Support
                  Sep 12, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  We have replied to your e-mail today in which we have asked you to provide us the scanned copy of bank statement or cheque leaf or bank passbook to [protected]@rummycircle.com post which our concern department will check and assist you further.

                  We request you to write us on [protected]@rummycircle.com in order to resolve your query as soon as possible.

                  Regards,
                  RummyCircle Team
                  Please solve my issue of Rummy circle account of Prem Smith. I can't play Any cash games and withdraw my cash.i think my account has blocked.please unblock my account
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                    S
                    samanabitha
                    from Mumbai, Maharashtra
                    Sep 9, 2019
                    Resolved
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                    Resolved

                    Address: 105/b middle steet thirumanur 621715,ariyalur dt&tk, 621715
                    Website: rummycircle.com

                    Subject; my account blocked.
                    my username; samanabitha
                    my email; [protected]@gmail.com
                    i am no unusal activity i my account.
                    i am last withdraw 300rs money is return my id is blocked.
                    please help me rummycircle.com and my11circle.com
                    please re open in my account rummycircle.com
                    please check my id and fast reopening my account quickly.
                    new updates my email very quickly
                    i am wait for your replay
                    Sep 9, 2019
                    Complaint marked as Resolved 
                    re open my account
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 10, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    Hi sir... My id verification not completed... How many times telling... But response... Plz cheak my id... My. First Username. [protected]@gmail.com Plz close this ID KYC . My New ID Username . [protected]@gmail.com Plz Activate KYC verification option. iwant money... My ac Rs 27500/- money iwant withdrawal.
                    My rummy circle account [protected]@gmail.com usser name SPBAPU which has been closed due to my error which has deposited my money which is requested to be deposited in my bank account and request to start my account
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                      J
                      jeevala
                      from Challapalle, Andhra Pradesh
                      Sep 8, 2019
                      Resolved
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                      Resolved

                      Address: st colony 10 ward, sivapuram, Andrapradesh, 521190

                      Dear sir/madam
                      I am b mahesh kumar online player of rummycircle, my email id is
                      Sanhosh. [protected]@gmail.com.
                      Last month of agust 2019 i played so many tables in rummycircle online game, i won the amount of 50896/- rupees promptly.
                      But rummycirle people unexpectedly my account was blocked and taken my money on 21st agust and at the same time my account also blocked.
                      I have been sent many miails on this issue but they are not responding, on 21st agust they said to me your account is under investigation but my account was everything is cleared with kyc documentation. Still i agrred wat they said but again on 23rd agust a send a mail this time they said to me your issue was closed.
                      But my amount was not released and my account also not opened, afterthat every two days i have been sent many mails but they are not responding.
                      Today also i send a mail to rummycicrle againa they said to me your account is under investigation but i am sure that my account is abo[censored]ly genuine and cleared.
                      Rummycircle people cheted me, so please consider this compliant and do the needful as soon as possible
                      Thanking you sir,
                      B mahesh kumar.
                      Oct 10, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Till now i didn't get the any usefull information from your side.i mailed many times but you didn't respond about my account what's the problem with you for active my rummy circle give me a chance for re active my rummy circle account

                      Thank you
                      Srikanth
                      Hello sir my mobile is lost and my register mail id is not working how to open my rummy account my account is deebak9975 please help me sir
                      I am not play casa game and withdrawal not open please help
                      Hi sir... My id verification not completed... How many times telling... But response... Plz cheak my id... My. First Username. [protected]@gmail.com Plz close this ID KYC . My New ID Username . [protected]@gmail.com Plz Activate KYC verification option. iwant money... My ac Rs 27500/- money iwant withdrawal. urgent
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                        S
                        sriknth
                        from Mumbai, Maharashtra
                        Sep 7, 2019
                        Resolved
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                        Resolved

                        Address: Sulthanabad, Guntur, Andhra Pradesh, 522201

                        Rummy circle is cheating the people.. I played rummy circle game with my amount of 20k i won the 23k total amount in rummycircle is 43k, when i was make the withdrawal it's take the withdrawal and after day it's seeing your account was blocked for security reasons... When the people was won the amount rummy circle doing this. I sent mail no response
                        Oct 10, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Sep 07, 2019
                        Updated by sriknth
                        Please make the action on Rummy circle and see the operations what they making in that company, many common people are cheating by rummy circle don't play the rummy circle cheating circle
                        Verified Support
                        Sep 09, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        I tried to withdraw 1000 from my a/c first time but it's not acceptable .
                        And also mine a/c also blocked .

                        Please help to solve my problem and help to withdraw the amount.

                        Thanks & Regards,
                        Karan tandel
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                          M
                          manglore123
                          from Mangalore, Karnataka
                          Sep 6, 2019
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                          Hi,
                          Happy to inform you that i have withdrawn rs.14000 on 29.6.2019, but not yet received the amount. When ever i complained you people asked for the bank statement and more than 10 time i sent my bank statement.
                          After that you people came with a receipt stating that on 02.7.19 the amount was credited. But it was wrong. After that asked me to contact my branch (Uco bank) and get the information. But the bank could not trace the transaction with number you people have given.

                          Then i was told to get a declaration that the bank couldn't trace the transaction so that you people can put the money in my rc account. The bank has given the declaration that such transaction they couldn't trace out. While i sent that statement to you, i got reply that i have to get the utr no of the transaction which rc has claiming that i has been made. Both the banks have failed to trace the transaction, then you people are asking me to trace it. How is it possible. When in asked from where i can get it, after that there is no reply from your side. Great!!!.
                          The present condition, i lost rs.14000/-
                          Please do not ask me to send the bank statement 10 times more and get declaration from bank again and again.
                          What rc is doing to a person, who is a member for last 8 years or so.
                          Thank you
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
                          Sep 06, 2019
                          Updated by manglore123
                          I have made many complaints and communications with your team. But even after two months, there is no solution. That I have detailed here also. Fed up with your support team in this regard. That is why complained here.
                          Sep 06, 2019
                          Updated by manglore123
                          I have made a complaint again through rummy circle.com. But no reply till now
                          Plz email verify Karo mera cash withdrawal nahi horaha hai jab tak mera email verify nahi hoga mujhe khelne me parishani hogi
                          Chainge my personal information
                          yy its not take my kyc
                          so iil i chainge my personal information please help me
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                            R
                            Rocksenthil1996
                            from Mumbai, Maharashtra
                            Sep 5, 2019
                            Resolved
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                            Resolved

                            Im change my user name & personal information change please help me my old personal information (name - sura suresh sura suresh) (dob - 17, 07, 1999) (address - 41. Muthumariyamman kovil street 104 kangapattu thiruporur) New personal information (Name - ananthi) ((dob - 04/01/1970) (address - no.5 kumaran nagar link road Thiruporur 603110) & user name rocksenthil please help
                            Oct 7, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
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                              B
                              Boiby Luwang
                              from Mumbai, Maharashtra
                              Sep 4, 2019
                              Resolved
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                              Resolved

                              Address: Thangmeiband thingel leikai, Imphal East, Manipur

                              Sir i had lots of complaints about my problem and you reply me your problem was solved but i can't play the game and withdrawal money from my account i don't know how to solve this problem why you do this my rummy account is [protected]@gmail.com and username is boibyluwang2 so please help me to reopen this rummy account immediately and reply me a good response from your company site
                              Oct 8, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our fairplay team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 4 hours.

                              Warm Regards,
                              RummyCircle Support Team
                              I cont withdrawal Cass
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                                V
                                Virat18india
                                from Pallikondai, Tamil Nadu
                                Sep 3, 2019
                                Resolved
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                                Resolved

                                Address: Police quarters 3rd mile bustop, 628008

                                Arunachalam. [protected]@gmail.com,
                                [protected]@gmail.com
                                ... By mistake i have opened two rummy circle account with above email accounts and i have submitted same address proof and added same bank account to both account... So both accounts have been blocked temporarily... I want any one (Especially "[protected]@gmail.com") account to be activated... Please make it fast...
                                Oct 5, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 04, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                We confirm that your RummyCircle account (Virat18india) is now activated. We thank you for your time and appreciate your support in helping us provide and maintain a fair and secure playing environment.

                                Please feel free to write back to us for any further information to [protected]@rummycircle.com.

                                Regards,
                                RummyCircle Team
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                                  S
                                  Srivemula
                                  from Mumbai, Maharashtra
                                  Sep 1, 2019
                                  Resolved
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                                  Resolved

                                  Address: 32-8-3,alapatinagar,sulthanabad,tenali, Guntur, Andhra Pradesh, 522201

                                  Sir
                                  My
                                  Emil is [protected]@gmail.com
                                  My account not opening and my account balance 43000rs in that myvbalance is nearly 25000 my amount not withdrawal please my amount wirhdral me
                                  My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
                                  Oct 8, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 03, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
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                                    J
                                    Jaideepvemula
                                    from Mumbai, Maharashtra
                                    Sep 1, 2019
                                    Resolved
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                                    Resolved

                                    Address: Ranga colony,sattenapalli,guntur dist, 522403

                                    Sir
                                    My username id is samba6209
                                    Emil is [protected]@gmail.com
                                    My account not opening and my account balance 27103rs in that amount i deposited nearly 15000 balance my amount not withdrawal please my amount wirhdral me
                                    My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
                                    Oct 2, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 01, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    If people won the above 20000 the rummy circle doing like this.this site is cheating the common people I saw the many complaints against rummy circle in consumercomplaints.in.so make the needful concern
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                                      V
                                      Venkytl
                                      from Visakhapatnam, Andhra Pradesh
                                      Aug 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: 3-26, AMMULAPALEM, Visakhapatnam, Andhra Pradesh, 531002

                                      Dear sir/madam i am the user of rummycircle online game, to withdraw money kyc verification is mandatory, due to mismatch of my name in rummyy account and in my documents, aadhaar uploading is failed. My name in all my documents is thumpala lakshmi venkateswara rao, because of this large name i prefer to give venkytl as my username in rummycircle account, kindly please change my name.
                                      Thanking you...
                                      Sep 28, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 28, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      We have checked the document and changed the name to 'Thumpala Lakshmi Venkateswara Rao' in your RummyCircle account 'VenkyTL' and also we have marked your account as 'KYC'.

                                      Henceforth, if you face any issue, we request you to contact the support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Warm Regards,
                                      RummyCircle Support Team
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