Verified Support
Aug 08, 2019
RummyCircle.com Customer Care's response Dear Bala,
Greetings from RummyCircle!
From your email reference, I completely understand your disappointment.
However, we would like to inform you that when the cards are shuffled and dealt out, it is not improbable that some players will get more favorable cards than some other players. However, in the long run, it is the skill in the game of Rummy that determines how much you win and not the cards that you get.
We kindly suggest you click on below certification link. This certificate indicates that we shuffle our cards at random and even if we want to rig our systems we cannot do so.
https://www.rummycircle.com/certification.html
Check out these simple rummy tips and tricks that can help you win the game in no time. Please click on the link below.
https://www.rummycircle.com/how-to-play-rummy/rummy-tips-tricks.html
Alternatively, we suggest you play promotional tournaments which are free or with minimal entry fee. Once you get more confident and get back to your winning streak, you can play cash tournaments.
In case if you have any other query or concern please feel free to email us, we will be glad to assist you further.
Thanking you for playing at RummyCircle .com.
Warm Regards,
RummyCircle Support