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RummyCircle.com Complaints & Reviews

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Last updated Apr 21, 2024
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RummyCircle.com reviews & complaints page 89

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B
balanofear
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my withdrawal issue

Address:Vallur Camp, Vallur, Chennai, Tamil Nadu, 600120

My rummycircle id : govindrajk
I got message i mentioned below ..but till now not credited now account closed ...refund my money

Your request " My account " with Ticket Id- 2332852 has been solved. To add additional comments, reply to this email.


RummyCircle Team (Play Games 24x7)
Apr 14, 4:18 PM IST

Dear Govindraj,

Thank you for writing to us.
br...
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balanofear
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account closing issue

Address:600120

Dear rummy circle
My username: balanofear
My account suspended and this message i got.

We have observed irregularities in your account and suspect violation of our terms of service.

We have accordingly suspended your account.

We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

Am asking...
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A
atanu6303
from Kolkata, West Bengal
Jun 26, 2023
This thread was updated on Jun 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kyc verification delaying

Address:721634

At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my husband's rummy account. I didn't know the rule. Now i have given new bank account for verification but more than 2 days verification has not completed. I can't play by the account. Kindly help me so that verification may complete first....
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A
atanu6303
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not verifying kyc

Address:KHANDAKHOLA, RAGHUNATHBARI, 721634

I requested for withdraw money by bank account. But the account was registered before my husband. I did not know the rule. Now i gave new account for verification but kyc verificationof. Bank account and pan card is being delayed more than 28 hours.. I can't play and withdraw cash... Pls help me... Mainly bank account verification is too slow... Please verify fast...
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balanofear
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account closing

Address:600120

My id balanofear
Why my account is under investigation ...pls tell ...no reply from your side ...cheating..please resolve my problem ..
Dear Player,

We have observed irregularities in your account and suspect violation of our Terms of Service.

We have accordingly suspended your account.

We reserve the right to take further action based on our investigation as may be appropriate...
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A
AnbuGnesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash games not open refund cash

Address:No 38 Rajan street, Viluppuram, Tamil Nadu, 604001
Website:Complaint not solved

My account cash games now not open...
No one clear this problem...
So am closed for my rummycircle account pls kindly refund my money or open cash games...
Very very very very poor customer service...
My problem date;26th march
Today 8th april...
Totally 13 days...
Not clear my problem...
My mail id; [protected]@gmail.com
Rummycircle i'd; gayathri3517
I'll complaint...
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S
sidharthan a
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not crediting my winning amount

Address:Coimbatore, 641032

Rummy circle not credited my winning amount of rs 7700 i have mailed several times but there is no response from their side it is irritating behavior from their side see in my screen shot amount 7700 was not credited still withdraw date was 28 march but now 8 april still my money was not credited i am thinking that they are making customers fraud and stealing their valuable money...
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Bfjfj
from Mumbai, Maharashtra
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rummy problem

Address:V.road,soorakuzhi,andimadam, Ariyalur, Tamil Nadu

User name: king59128 sir this account is blocked you before 20 days so please unblock my account. I want my account to be back. So please unblock my account. I want to play cash games but when i was clicking on cash games it is showing that " you can"t play cash games and cash transactions". I want my account to be back so please unblock my account.in my......
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K
krishniah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to re use my account and play cash games

Address:26-4-273, drivers colony bit2, Nellore, Andhra Pradesh, 524001

User name: sai024ts
Sir this account is blocked you before 3 days so please unblock my account. I want my account to be back. So please unblock my account. I want to play cash games but when i was clicking on cash games it is showing that "you can"t play cash games and cash transactions". I want my account to be back so please unblock my account.in my account 1135 rs are there i want money back....
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Y
Yaghnamahesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about my withdrawable money.

Address:Mumbai, Mumbai City, Maharashtra

I have created an rummycircle account recently. After getting the confirmation about documents, i started loading of amount and started playing cash games.

After two days, they blocked my account and stating that my account does not meet the age requirements. I dropped a mail to them by asking as if the documents didn't meet the requirements, why did you accepted to load the amount and to play the cash games?

For...
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R
Rajesh485
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account blocked and phone number also blocked

Address:560003

It's been more than 2 weeks my account has blocked. No response at all from your end. You guys my rummy circle account and my phone number also.

I don't know how to contact you. How many days it will take to investigate. At least transfer the money which I have in my wallet to my bank account. There after I will not use this account please.

I have to pay loan emis because of rummy circle I lost more than 25...
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R
Rajesh66502019
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash games not playing and not having withdrawal

Address:Mumbai, Mumbai City, Maharashtra

I cannot playing any cash games our RummyCircle so kindly help and solve the issues I am very interested in rummy circle cash games release my accounts I want to play with rummy kindly solve the my account I am playing only one game please recheck and release the money back from the account and I will ready to pay the balance amount ASAP
I have to pay the balance amount and pay the full amount
Reason for the delay in the account...
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R
Rajesh485
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account and phone number blocked

Address:560003

It's been more than 2 weeks my account has blocked. No response at all from your end. You guys my rummy circle account and my phone number also.

I don't know how to contact you. How many days it will take to investigate. At least transfer the money which I have in my wallet to my bank account. There after I will not use this account please.

I have to pay loan emis because of rummy circle I lost more than 25...
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R
Rithin Cyril Kuriakose
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rummy circle 12+

Address:Edachotty, Kanjirakattu House, 686512

When I try to add cash into the account it says that looks like you have logged in from a jurisdiction that dose not allow to play Cash games plz help I want to play it badly.I had played this game before and I had no issue like this. I played I still many times that I had made quit some money.
Now this game is not allowing me to play with cash which sucks. Plz resolve this problem...
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S
Sanakan K
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account blocked, verification pending, lack of support

I'm fed up with there support team, it's now been 3 weeks since my account got blocked,

When i mailed them they told me to re-verify my account, so i sent my bank passbook and pan documents for verification.

Now it's been more than 1 week since i submitted my documents, no response from there support team.

I have my money above ₹2000 blocked on that account, what i'm saying is that, if the rummy...
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K
Kris4848
from Sira, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to play cash games please help

Hi
I am not able to play cash games received message like below. I am fair player, not able to understand why its showing, attached document for your reference.

Username: Vishwa321321

We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.

Could please help to resolve this issue.br...
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A
AnbuGnesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account locked cash games not open

My account locked...
But rummy circle side not clear on my problem...
Very poor customer service...
I'll send for mail again and again for past 4 days...
Still now not open on cash games...
Any other ideas for rummycircle friends...
I'll lose for my money for past 2 months exactly above *...
So kindly open on cash games...
And withdrawal problem clear for rummy circle side......
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H
Hanpya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online games logging issue in cash play issue

Address:411028

User name:satya81016
Rummy circle site is suddenly stoped my cash play games. They replied to me. U violation of colluding games but i didn't run fraud games why did closed cash play games. Rummy circle site is run cheating to customers please take a action to rummycircle. I have a some inr money in my rummycircle account. Please unlock my account & let me know. I will serious mode of action to ur site.

Please help....
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Hanpya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online games account block issue

Address:411028

Hi, my rummycircle account has been blocked/ closed.
My username is satya81016,
Email [protected]@yahoo.com.

There is no support from the customer care.
The same repeated information they give me every time, complain unresolved every time. Complete customer harassment.

I need my account to be active as soon as possible. Or else i will lodge criminal complaint against rummycircle....
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B
Balaji102
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account problem (you cannot play cash games)

Sir my account username is balaji.102, my rummy circle account has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and display in my account check your email for fother information contact [protected]@rummycircle.com. I send many emails to this mail id but there is no reply please solve the problem as soon as possible....
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