RummyCircle.com Complaints & Reviews

My complaint is i am unable to play any game any tournament. On 3rd may 2019 this kind of situation happen after completing my last game. When i wanted to play another pool rummy game the problem occurs that your account is closed for security purpose. Still i have money in my account and i want to play. Please clear and solve this problem or let me know how to fix it. Thank you.

As I deposited RS.200, to get registered nd play, they are asking to complete verification process, I provided my contact no. Then tried for at least 2 hours to receive otp, but not received yet, nd not able to play or withdraw my money..I tried to Write a mail to rummy circle customer support nd not get any reply from their side, they are promoting wrongly nd not making their site customer friendly.

Sir my mailid is [protected]@gmail.com number [protected] my rummy
Circle online cash game is not opening on my mail i'd i have money in
This account please rectify my problem to play rummy circle online
Cash game reply me sir thanking you my user name is pandian1214
Please reset my account to continue online rummy i have balance in my
Account mail id [protected]@gmail.com reply me as early as possible
Please reset my account to play this online game rummy circle online
Cash game thanking you

Hello
I was created my rummycircle account since 1 month but did not add cash in my account when i was added cash in my account before 6 days i played two or three days when the account was automatically blocked.
And it is shown [protected]@rummycircle.com so please cheak what is happened to my account and reopen my account as soon.
I was added cash in my account before 6 days i played two or three days when the account was automatically blocked.
And it is shown
So please cheak what is happened to my account and reopen my account as soon.

Hi i'm open new rummycircle account i'm deposit 200rs in this account but i can't play i have received mail your account is suspended then now my account is closed my 200rs balance in this account im send to the mail but not responding if you tell what is the reason for account closed and my 200rs if you don't reply i will go consumer court it not a fun i'm definitely going to the consumer court my username rkanrns

My id-lucky9623
[protected]@gmail.com

Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
My. Number-[protected]

My id-lucky9623
[protected]@gmail.com

Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖

Its been 3months.. i submitted all my proofs to [protected]@rummycircle.com still there is no response from u
Without my mistake u closed my account and took my money. Reopen my account. I am losing all my faith on u. U r behaving like a cheaters.. my username - suresh394617. When i toldnthem about my problem they r simply said that please send ur problem to [protected]@rummycircle.com with ur registered email. I send hundreds of messeges, there is no reply from there.. its been more than 3 months ... Is this how u treat ur honest custemers. U earn crores of our money as commission daily..and didnt respond to the custemers who r feeding u. Absolute disgraceful. Number one cheating company in India. All r cheaters and fraud managers. For a perod of 3 years I have only one account with rummycircle.com. without my mistake, u took my money. Its robbery. Once u said we transfer my money to my bank account, y didnot u transfer my money in these three long months. Please take action against this company. They have no shame atleast. They didnot even responding to their custemers ..

I opened a rummy circle account few month back and started playing the game. I even put a request to withdraw 7000 inr from my account. Which is yet not credited. And now i am unable to login to my account as well.
My account username is [protected]@gmail.com

It got closed tdy without any prior info. I want to know the reason. I have raised a mail to their support system but didn't get any reply.

Sir,
My username id is lucky9623
Emil is [protected]@gmail.com
My account is not opening and my account balance 1445.42rs balance my amount not withdrawal please my amount wirhdral me my rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,... Pls im not doing any wrong activities..🙄

My account not verified since one month and my money holding

Around 300 rupees are with them plz take care of it

User id :shiva181193

Since one month iam complaing and contacting rummy circle custmor maild id and not responding well

They even not giving proper answers
They holded my money i even mailed that plz close my account nd return money for that they are not rspnd its too wrost by them. Plz resolve it

Unexpected this from rummycircle. Kindly find attached documents for more details why i am bringing this issue here. Why you deducted my last winning amount and rejected my withdrawal request. Total withdrawal amount rejected . This is totally ridiculous. Being a Diamond member facing this kind of issues really shame on you. Great job. And now I am not able to withdraw my available cash also. Requesting you to kindly release my money as soon as possible and close my account too. Dont want to continue this cheating game. Below my account details...

Unexpected this from rummycircle. Kindly find attached documents for more details why i am bringing this issue here. Why you deducted my last winning amount 750 rupees and rejected my withdrawal request. Total withdrawal amount rejected was 5674 but in my account showing only 4984. This is totally ridiculous. Being a diamond member facing this kind of issues really shame on you. Great job. And now i am not able to withdraw my available cash also. Requesting you to kindly release my money as soon as possible and close my account too. Dont want to continue this cheating game. Below my account details. Please contact me if any concerns. Kindly do the needful.

Username-balaji17786
Contact#[protected]

My rummycircle id : govindrajk
I got message i mentioned below ..but till now not credited now account closed ...refund my money

Your request " My account " with Ticket Id- 2332852 has been solved. To add additional comments, reply to this email.


RummyCircle Team (Play Games 24x7)
Apr 14, 4:18 PM IST

Dear Govindraj,

Thank you for writing to us.
br...

Dear rummy circle
My username: balanofear
My account suspended and this message i got.

We have observed irregularities in your account and suspect violation of our terms of service.

We have accordingly suspended your account.

We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

Am asking what irregularities in my account.. Always send this reply only your side sending.... Veey worst.. No repsonse same reply always.. When it will be open tell me

At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my husband's rummy account. I didn't know the rule. Now i have given new bank account for verification but more than 2 days verification has not completed. I can't play by the account. Kindly help me so that verification may complete first.

I requested for withdraw money by bank account. But the account was registered before my husband. I did not know the rule. Now i gave new account for verification but kyc verificationof. Bank account and pan card is being delayed more than 28 hours.. I can't play and withdraw cash... Pls help me... Mainly bank account verification is too slow... Please verify fast

My id balanofear
Why my account is under investigation ...pls tell ...no reply from your side ...cheating..please resolve my problem ..
Dear Player,

We have observed irregularities in your account and suspect violation of our Terms of Service.

We have accordingly suspended your account.

We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

Regards,
Fair Play Team

My account cash games now not open...
No one clear this problem...
So am closed for my rummycircle account pls kindly refund my money or open cash games...
Very very very very poor customer service...
My problem date;26th march
Today 8th april...
Totally 13 days...
Not clear my problem...
My mail id; [protected]@gmail.com
Rummycircle i'd; gayathri3517
I'll complaint for consumer court already...
Today i'll go for consumer reports for straight...
Am not mad...

Rummy circle not credited my winning amount of rs 7700 i have mailed several times but there is no response from their side it is irritating behavior from their side see in my screen shot amount 7700 was not credited still withdraw date was 28 march but now 8 april still my money was not credited i am thinking that they are making customers fraud and stealing their valuable money