Claimed

RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 91

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Luckydadei
from Chennai, Tamil Nadu
May 5, 2019
Resolved
Report
Copy
Resolved

Address: 600067

My id-lucky9623
[protected]@gmail.com

Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
My. Number-[protected]

Still not opening more than 8 days
Jun 7, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mousaha
    from Mumbai, Maharashtra
    May 4, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Street no 21A, Ors.No.12A, 713331

    My complaint is i am unable to play any game any tournament. On 3rd may 2019 this kind of situation happen after completing my last game. When i wanted to play another pool rummy game the problem occurs that your account is closed for security purpose. Still i have money in my account and i want to play. Please clear and solve this problem or let me know how to fix it. Thank you.
    Jun 5, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    May 05, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Surya Sikarwar
      from Delhi, Delhi
      May 2, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 110092

      As I deposited RS.200, to get registered nd play, they are asking to complete verification process, I provided my contact no. Then tried for at least 2 hours to receive otp, but not received yet, nd not able to play or withdraw my money..I tried to Write a mail to rummy circle customer support nd not get any reply from their side, they are promoting wrongly nd not making their site customer friendly.
      Jun 4, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      May 03, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pormuthu
        from Mumbai, Maharashtra
        Apr 28, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: ANNAMALAI NAGAR SIVAGANGAI, Sivaganga, Tamil Nadu

        Sir my mailid is [protected]@gmail.com number [protected] my rummy
        Circle online cash game is not opening on my mail i'd i have money in
        This account please rectify my problem to play rummy circle online
        Cash game reply me sir thanking you my user name is pandian1214
        Please reset my account to continue online rummy i have balance in my
        Account mail id [protected]@gmail.com reply me as early as possible
        Please reset my account to play this online game rummy circle online
        Cash game thanking you
        May 30, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 28, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        You cannot play cash games or do cash transactions on this account check your email for futher information contact [protected]@rummycircle.com
        My I'd verification not complete during under reviews pls verify my account
        Dear sir,
        I am rohitmut2001, My rummy circle account was closed. Because I give the account no is already register in rummy circle. I know that problem, I want to your support for clear that problem. What I do the next step for clear the same problem. I don't reapet the problem again. Kindly request to support for me to play again rummy circle
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Veerared5161
          from Mumbai, Maharashtra
          Apr 29, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Kitta, Bidar, Karnataka, 585327

          Hello
          I was created my rummycircle account since 1 month but did not add cash in my account when i was added cash in my account before 6 days i played two or three days when the account was automatically blocked.
          And it is shown [protected]@rummycircle.com so please cheak what is happened to my account and reopen my account as soon.
          I was added cash in my account before 6 days i played two or three days when the account was automatically blocked.
          And it is shown
          So please cheak what is happened to my account and reopen my account as soon.
          May 31, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 29, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          May 01, 2019
          Updated by Veerared5161
          Please reply me what about my my account my account is not opened
          My account closed last 4 days please unblock my account I sent lots of mail in your id why reason for this problem KYC documents verification too slow
          My account was close suddenly and i played games very fairly why this happend suddenly to me and my money 3ruppes also gone and plz rejoin my account
          Account close plz rejoin my account
          My rummy account blacked please unblocked my account
          My date of birth not correct
          Please anterior my date of birth
          Helpful
          Found this helpful?
          6 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ranjitha K
            from Mumbai, Maharashtra
            Apr 27, 2019
            Resolved
            Report
            Copy
            Resolved

            Hi i'm open new rummycircle account i'm deposit 200rs in this account but i can't play i have received mail your account is suspended then now my account is closed my 200rs balance in this account im send to the mail but not responding if you tell what is the reason for account closed and my 200rs if you don't reply i will go consumer court it not a fun i'm definitely going to the consumer court my username rkanrns
            May 31, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 28, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            Sir verify my documents case games are not open..I am big fan of rummy circle pls verify my documents
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Luckydadei
              from Chennai, Tamil Nadu
              Apr 22, 2019
              Resolved
              Report
              Copy
              Resolved

              My id-lucky9623
              [protected]@gmail.com

              Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
              My. Number-[protected]
              May 24, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Apr 22, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              I got deleted the game accidentally n am trying to retrieve the same which got no use n also I got downloaded the new game but. While entering my credentials it's not allowing saying your already registered. How to retrieve the old game
              User name. King5319
              Dear sir
              My name is ravindra shinde my a/c id is ravindra3643 and im u r silver holder now is block
              Please unblock my a/c

              Thans n regard
              Ravindra shinde
              Unable to withdrawl cash and unable play cash games...
              Sir
              My username id is s.reddy1993
              Emil is [protected]@gmail.com
              My account not opening and my account balance 16681.15 balance my amount not withdrawal please my amount withdrawal me
              My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 7 months., how long will it take to clear without informing us please don't block our account, ..
              My rummycricle account closed..pls help me
              User name:villan5 email:[protected]@gmail.com
              Sadam Civil's reply, Apr 25, 2019
              Not open in case games please solved my problems
              Actually as a recorded of my date of birth is 22 July 1976 and also I registered in my Google gmail but you are not accept.
              What is the reason of this cause?
              Blocked my account How to reopen my account. Please
              I have two rummy account one bank account sent how to reopen or delete one rummy account
              Thavamani Thavamani's reply, May 1, 2019
              User name; basmahesh
              Password ; selvam786$
              How to Deleted tha account. Please
              Helpful
              Found this helpful?
              8 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Luckydadei
                from Chennai, Tamil Nadu
                Apr 22, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Redhills, Madhavaram, Chennai, Tamil Nadu, 600067
                Website: rummycircle.com

                My id-lucky9623
                [protected]@gmail.com

                Oh my god... What wrong with ur cashgames... Im not doing any wrong activites.. Then why do u block my cash games... Its not good... I am waiting more than three days... Pls open my account immidiately... Plsss... Im rummycircle fan... But ur activites... Push me in depression... Im have lots of stresss... Pls realse my cash games...😖
                Apr 22, 2019
                Complaint marked as Resolved 
                My number-8939020964
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 22, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                Please change my registered name from Gaja raj to Gajenthiran.C. Why because i cant able to withdraw my money. Because in the document which means in aadhar card and my registered name in rummy circle in mismatching.. So i need to edit this name.. So kindly edit my registered from Gaja Raj to Gajenthiran.C
                Sorry you donot satisfy pre-conditions to play cash games On the app
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Suresh394617
                  from Barpeta Road, Assam
                  Apr 21, 2019
                  Report
                  Copy

                  Address: SANTHABOMMALI MANDAL, Srikakulam, Andhra Pradesh, 532195

                  Its been 3months.. i submitted all my proofs to [protected]@rummycircle.com still there is no response from u
                  Without my mistake u closed my account and took my money. Reopen my account. I am losing all my faith on u. U r behaving like a cheaters.. my username - suresh394617. When i toldnthem about my problem they r simply said that please send ur problem to [protected]@rummycircle.com with ur registered email. I send hundreds of messeges, there is no reply from there.. its been more than 3 months ... Is this how u treat ur honest custemers. U earn crores of our money as commission daily..and didnt respond to the custemers who r feeding u. Absolute disgraceful. Number one cheating company in India. All r cheaters and fraud managers. For a perod of 3 years I have only one account with rummycircle.com. without my mistake, u took my money. Its robbery. Once u said we transfer my money to my bank account, y didnot u transfer my money in these three long months. Please take action against this company. They have no shame atleast. They didnot even responding to their custemers ..
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Please change my date of birth 15/08/2001 se 15/08/1996
                  User name: villan5
                  Sadam Civil's reply, Apr 24, 2019
                  Pls solve my problems sir...
                  Sadam Civil's reply, Apr 24, 2019
                  My I'd verification was not completed all documents are uploaded
                  Sadam Civil's reply, Apr 24, 2019
                  Case games are not open
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    from New Delhi, Delhi
                    Apr 20, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    I opened a rummy circle account few month back and started playing the game. I even put a request to withdraw 7000 inr from my account. Which is yet not credited. And now i am unable to login to my account as well.
                    My account username is [protected]@gmail.com

                    It got closed tdy without any prior info. I want to know the reason. I have raised a mail to their support system but didn't get any reply.
                    May 22, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 21, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    Sir, i have 1060 rs in my account and it has been blocked since06.06.2017 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Luckydadei
                      from Chennai, Tamil Nadu
                      Apr 20, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Redhills, Madhavaram, Chennai, Tamil Nadu, 600067
                      Website: Rummycircle.com

                      Sir,
                      My username id is lucky9623
                      Emil is [protected]@gmail.com
                      My account is not opening and my account balance 1445.42rs balance my amount not withdrawal please my amount wirhdral me my rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,... Pls im not doing any wrong activities..🙄
                      May 24, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 21, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Apr 22, 2019
                      Updated by Luckydadei
                      So sad..my account not playing cash games🙄
                      Game blocked I will reffed Friend.. But that person all doc updated 500rs also cried amount.. My when you will release my ID...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shiva9666
                        from Mumbai, Maharashtra
                        Apr 20, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 531001

                        My account not verified since one month and my money holding

                        Around 300 rupees are with them plz take care of it

                        User id :shiva181193

                        Since one month iam complaing and contacting rummy circle custmor maild id and not responding well

                        They even not giving proper answers
                        They holded my money i even mailed that plz close my account nd return money for that they are not rspnd its too wrost by them. Plz resolve it
                        May 22, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 21, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        Apr 21, 2019
                        Updated by shiva9666
                        how many times i contacting they are replying like this what is this???

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijay Rajkumar
                          from Karaikkudi, Tamil Nadu
                          Apr 17, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 600067

                          Unexpected this from rummycircle. Kindly find attached documents for more details why i am bringing this issue here. Why you deducted my last winning amount and rejected my withdrawal request. Total withdrawal amount rejected . This is totally ridiculous. Being a Diamond member facing this kind of issues really shame on you. Great job. And now I am not able to withdraw my available cash also. Requesting you to kindly release my money as soon as possible and close my account too. Dont want to continue this cheating game. Below my account details...
                          May 22, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Apr 17, 2019
                          Updated by Vijay Rajkumar
                          My Id is Thaladadei4

                          Verified Support
                          Apr 19, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            balajerry
                            from Gurgaon, Haryana
                            Apr 17, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Unexpected this from rummycircle. Kindly find attached documents for more details why i am bringing this issue here. Why you deducted my last winning amount 750 rupees and rejected my withdrawal request. Total withdrawal amount rejected was 5674 but in my account showing only 4984. This is totally ridiculous. Being a diamond member facing this kind of issues really shame on you. Great job. And now i am not able to withdraw my available cash also. Requesting you to kindly release my money as soon as possible and close my account too. Dont want to continue this cheating game. Below my account details. Please contact me if any concerns. Kindly do the needful.

                            Username-balaji17786
                            Contact#[protected]
                            May 25, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 17, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              balanofear
                              from Madurai, Tamil Nadu
                              Apr 16, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              my withdrawal issue

                              Address: Vallur Camp, Vallur, Chennai, Tamil Nadu, 600120

                              My rummycircle id : govindrajk
                              I got message i mentioned below ..but till now not credited now account closed ...refund my money

                              Your request " My account " with Ticket Id- 2332852 has been solved. To add additional comments, reply to this email.


                              RummyCircle Team (Play Games 24x7)
                              Apr 14, 4:18 PM IST

                              Dear Govindraj,

                              Thank you for writing to us.
                              br...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              B
                              balanofear
                              from Madurai, Tamil Nadu
                              Apr 12, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 600120

                              Dear rummy circle
                              My username: balanofear
                              My account suspended and this message i got.

                              We have observed irregularities in your account and suspect violation of our terms of service.

                              We have accordingly suspended your account.

                              We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

                              Am asking what irregularities in my account.. Always send this reply only your side sending.... Veey worst.. No repsonse same reply always.. When it will be open tell me
                              May 17, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 12, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Apr 12, 2019
                              Updated by balanofear
                              that ..nothing action resolved ..same message i got more than 20 times ...full cheating. .. if i lose money you happy. ...i won only 20000 last month but i lose more than 1 lakh. ..if i won suddenly block my account whats i sthat
                              Apr 12, 2019
                              Updated by balanofear
                              Hello rummy circle team ...what confidential in that ..nothing action resolved ..same message i got more than 20 times ...full cheating. .. if i lose money you happy. ...i won only 20000 last month but i lose more than 1 lakh. ..if i won suddenly block my account whats i sthat
                              I type my name in rummy circle wrongly
                              So plz should change correct name as PRABAGARAN.P
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                atanu6303
                                from Kolkata, West Bengal
                                Apr 12, 2019
                                Jun 26, 2023
                                This thread was updated on Jun 26, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 721634

                                At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my husband's rummy account. I didn't know the rule. Now i have given new bank account for verification but more than 2 days verification has not completed. I can't play by the account. Kindly help me so that verification may complete first.
                                May 16, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                My kyc verification is incomplete so please verifey and complete to kyc document verification for to solve my problem
                                ajaykantaya's reply, Apr 12, 2020
                                Please help bhai
                                My kyc is document is wrong i want to change my proof it is under processing unable to play cash games cast traslations
                                Tanajee's reply, Nov 10, 2022
                                My kyc is document is wrong i want to change my proof it is under processing unable to play cash games cast traslations
                                Hello sir,
                                Kyc under review
                                My 11 circle account user id lalit4256719
                                Email id [protected]@gmail.com
                                Please solve My kyc problem
                                LALITsachan's reply, Oct 23, 2020
                                Please sir
                                Verify my kyc
                                Withdraw and kyc play cash game problem kindly help, my name -hasibul sk, my account email [protected]@gmail.com
                                My kyc verification still showing under review already 6 days gone when it is complete pls kindly solve this problem
                                Email :[protected]@gmail.com
                                User name : madhuren
                                Tanajee's reply, Nov 10, 2022
                                My kyc verification still showing under review already gone when it is complete pls kindly solve this problem
                                Email :[email protected]
                                User name : tanajeek2001
                                Sr verify my KYC under review plz my account verify Raju user neme to tinku8193tr slow
                                My kyc verification still showing under review already gone when it is complete pls kindly solve this problem
                                Email :[protected]@gmail.com
                                User name : tanajeet2001
                                Tanajee's reply, Nov 10, 2022
                                Sr verify my KYC under review plz my account verify tanajee user neme to tanajee2001 slow
                                my kyc document is under review in many but not solve the problem please sir help me
                                I want to re-upload adhar card for my account
                                I want to re-upload Aadhar card
                                Helpful
                                26 other people found this review helpful
                                26 found this helpful
                                10 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  atanu6303
                                  from Kolkata, West Bengal
                                  Apr 12, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: KHANDAKHOLA, RAGHUNATHBARI, 721634

                                  I requested for withdraw money by bank account. But the account was registered before my husband. I did not know the rule. Now i gave new account for verification but kyc verificationof. Bank account and pan card is being delayed more than 28 hours.. I can't play and withdraw cash... Pls help me... Mainly bank account verification is too slow... Please verify fast
                                  May 14, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 12, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    balanofear
                                    from Madurai, Tamil Nadu
                                    Apr 12, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 600120

                                    My id balanofear
                                    Why my account is under investigation ...pls tell ...no reply from your side ...cheating..please resolve my problem ..
                                    Dear Player,

                                    We have observed irregularities in your account and suspect violation of our Terms of Service.

                                    We have accordingly suspended your account.

                                    We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

                                    Regards,
                                    Fair Play Team
                                    May 24, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 12, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Apr 12, 2019
                                    Updated by balanofear
                                    Sir i sent many many mails but your side same reply i got ...what is problem in my account ..then why you block my account ...am serious
                                    Apr 12, 2019
                                    Updated by balanofear
                                    Hello rummy circle team ...what confidential in that ..nothing action resolved ..same message i got more than 20 times ...full cheating. .. if i lose money you happy. ...i won only 20000 last month but i lose more than 1 lakh. ..if i won suddenly block my account whats i sthat
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      AnbuGnesh
                                      Apr 8, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: No 38 Rajan street, Viluppuram, Tamil Nadu, 604001
                                      Website: Complaint not solved

                                      My account cash games now not open...
                                      No one clear this problem...
                                      So am closed for my rummycircle account pls kindly refund my money or open cash games...
                                      Very very very very poor customer service...
                                      My problem date;26th march
                                      Today 8th april...
                                      Totally 13 days...
                                      Not clear my problem...
                                      My mail id; [protected]@gmail.com
                                      Rummycircle i'd; gayathri3517
                                      I'll complaint for consumer court already...
                                      Today i'll go for consumer reports for straight...
                                      Am not mad...
                                      May 9, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Apr 08, 2019
                                      Updated by AnbuGnesh
                                      Just now one screen shot on I'll submit...
                                      Check screen shots time 2.42pm today...

                                      Verified Support
                                      Apr 08, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Hi rummy circle team. My account name king59128. My email id [protected]@gmail.com. Before 20 days i won the amount of 500. I am very happy but you are locked my account for security reson. 15. Times i send to query your site and mail but still my account are resolved or reopen my account. Please resolve my account
                                      Not working Game i will not play cash game ples tray it my game rummycircle game not work do it check for you
                                      Piease open
                                      My name is not sham Akhil my original name is (Chinna narasanna) create this name my account please change
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit