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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 94

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S
Suresh394617
from Barpeta Road, Assam
Mar 5, 2019
Resolved
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Guys.. Im 100% sure. Rummycircle.com is a fake company. They all r absolute and epic cheaters. Without my mistake they closed my account and robbed my money. They didnot even respond to my loads of messeges. I submitted all my proofs to [protected]@rummycircle.com they didnot respond. Its been above 20 days. Incontinuosly told them about my problem. They didnot even care or reply to my messeges. Now u can understood how quicky they r responding to their custmers. This is how u treat ur custmers. How can u told us we provide the best rummy experience. No u r not. U r fraud. U r really big cheaters. U robbed my money without inform me. Hey guys who r playing rummycircle.com stop playing rummycircle.com it is epic fraud company. So, its better for u to try another trusted websites like ace2three, jungleerummy.com.
Apr 9, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
My account closed please help me how I played this game
My accound has been closed for security reason and plz solved my accound
Selvamsi 's reply, Mar 10, 2019
Sir My accound has been closed for security reason and plz solved my accound
Selvamsi 's reply, Mar 10, 2019
My accound has been closed for security reason and plz solved my accound
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    Z
    zsmziyndha
    from Thiruvananthapuram, Kerala
    Mar 4, 2019
    Resolved
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    Resolved

    Address: Thuckalay, 629175

    Dear sir play cash game winning time game lobby not visible loss of money 5000 ago not my problem game play winning time lobby not visible share screen shot (3 days i am waiting no response and complaint again) share my screen shot customer care ticket id - 2113700 reply to solve the issue only but no solve till loss other 250 rs game lobby kindly help me
    Apr 7, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 05, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please note, we have already replied to your complaint in ticket id - 2113700.

    Warm Regards,
    RummyCircle Support Team
    Verified Support
    Mar 05, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please note, we have already replied to your complaint in ticket id - 2113700.

    Warm Regards,
    RummyCircle Support Team
    Dear sir, I can't play my cash game it's reason is not satisfy the age related pre-condition, please kindly clear this problem and continue the cash game, yours faithfully
    Josemon D's reply, Mar 4, 2019
    Dear sir I can't play the cash game it's reason is not satisfy the age related pre-condition, please kindly clear this problem and continue the cash game, yours faithfully
    Pls my account not opening pls remove the rummy circal pls open but not open ok
    Dear Sir,

    Date of incident-20.02.2019

    I have unknowingly lost 3000- in my ac i have given complaint on this but still not solved also my ac blocked from last 6 days.

    Refund my amount & allow me to play cash game.

    So, i humble request you to solve my problem.

    I am trying to contact you on over phone but, number not connecting.
    Ace21328 recover my account
    Manjunatha BB's reply, Aug 17, 2020
    Pls unblock my account
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      A
      Ammaff
      Mar 2, 2019
      Resolved
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      Resolved

      Sir my username is amma51 sir these rummy circle people have closed my account and cancelled my withdrawal I have kept RS 5000 for withdrawal they have cancelled my withdrawal sir i have already kept my bank passbook and my pan for verification even though they haven't verified my proofs sir I have kept many mails to rummy circle but none has responded to my mails sir I Rey you to please open my account immediately and please allow me to withdraw my money and allow me to play cash games please solve my issue as soon as possible sir I have been submitted my verification proofs also
      Apr 6, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 04, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      [protected]@gmail.com
      I have registered the above mentioned email. Forgot click I didn't received any email from rummy circle. Last one try reach no one help me.
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        R
        ragul8238
        Mar 2, 2019
        Resolved
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        Resolved

        Address: 79,kilakkuthottam,kallamadai,sakthipalayam (po),vellakovil., 638-111

        Yesterday march 1, i withdraw cash from rummycircle account, but today it is cancelled and now i cannot play cash games also. I cannot to withdraw money also. My account is locked by your side. What is the problem? Why you lock my account? I want my money so please rectify my problem immediately. My username is ragul8238 please rectify it quickly. Thank you
        Apr 5, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 04, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        Cash game is blocked in my account my username :-sreerag1995
        Plz resolve this
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          S
          Suresh394617
          from Barpeta Road, Assam
          Mar 2, 2019
          Resolved
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          Howmany days u took for verifying. I have some momey in my account. I meed my money now. I want to buy some books. I want compensation from u. Because without my mistake u closed my account. 100% i deserve the compensation. Please consentrate on my complaint. Open my account asap. U took too long time to solve custemers problem. Please hire some talented engineers.
          Apr 6, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 04, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          My account has not available to play.please help me.
          Sir my mail id is [protected]@gmail.com number [protected] my rummy
          circle online cash game is not opening on my mail I'd I have money in
          this account please rectify my problem to play rummy circle online
          cash game reply me sir thanking you my user name is ashvin143786
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            S
            Suresh394617
            from Barpeta Road, Assam
            Feb 28, 2019
            Resolved
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            Daily i send msges to the [protected]@rummycircle.com. But they didnot even responding. Next time u dont say that we will reply ur msges maxmimum within 3 hrs. Guys dont belive rummycircle.com all r big cheaters. They only think about how to rob our money. Without any mistake they closed my account and took my honest money. Rummycircle.com is a fake company. They disnot even respond to custemers and their problem. Absolute disgraceful and disrespectful to their custemers.
            Mar 31, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 28, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please note, we reply only once we have verified and cross-checked all the details. Our team is still checking to your account and will revert once we have an update.

            We appreciate your patience.

            Warm Regards,
            RummyCircle Support Team
            Feb 28, 2019
            Updated by Suresh394617
            Ok .do it ASAP..THANK U
            Hi sir, my id " sanmugavel88 " . Don't play any cash games in my account. Pls solve this problem.
            [protected]
            Account close and can't withdrawl
            Syeddeyss's reply, Mar 4, 2019
            Account closed and I can't withdraw. This is second account. Last account 500 Rupees closed. Pls help me
            Suresh394617's [Complaint's author] reply, Mar 5, 2019
            Why they r closed ur account. Ask them with ur registered mail. Without my mistake they also closed my account bro. They r fruad. Stop playing rummycircle.com
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              K
              Kiran Kumar Mylavarapu
              from Hyderabad, Telangana
              Feb 27, 2019
              Resolved
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              Resolved

              Address: Krishna, Andhra Pradesh, 531333

              I named m. Kiran kumar with user id :kiran_5555 on date[protected] i have added 500/- rs from my sbi account to rummy circle account the problem is amount debited from my sbi but not credited in my rummy circle accont thier is no money in my account to play.
              Igafmvpme6 reference id for 500/ — on date[protected]. Please refer and send my 500/ — back to my sbi account or rummy circle account.
              Apr 5, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 28, 2019
              RummyCircle.com Customer Care's response
              Dear Kirankumar,

              Greetings from ​​RummyCircle!

              With reference to your email, we would like to let you know that the amount of Rs.500 with order id YLCE1RPPPH( IGAFMVPME6) has been credited to your account today at 09:32 and you can check the same in 'View Transactions' in 'My Account' section.

              We apologize for you had to wait for the amount to be credited to your RummyCircle Account.

              Please feel free to contact us for any further assistance, we would be glad to help you out with it.

              Thank you for playing at Rummycircle.com!

              Warm Regards,
              RummyCircle Support
              My user name roha69
              My email [protected]@gmail.com
              Not open sir oping pls sir
              roha69's reply, Feb 18, 2019
              My user name roha69 not opened pls open
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                S
                Suresh394617
                from Barpeta Road, Assam
                Feb 27, 2019
                Resolved
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                When.. Its been 10days.. U not even consider my problem. Atleast there is no reply from rummy circle. Guys stop playing rummycircle.com. They didnt care their custmers. They only think about our money. 10 days back they robbed my money without my mistake. They didnt even inform me about that. They r really epic cheaters. They dont even care about players. Ace23 and junglee rummy they r far far better in respond to players.
                Apr 9, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 27, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                Dear sir.
                my user id selvam5358 account closed some security problems bank account already use its my bank account details true and correct pls release my account immediately sir
                Enclosed bank pass book

                sir
                I
                Reg. Selvam c my user ID selvam5358
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                  V
                  Vijaysat2021
                  from Coimbatore, Tamil Nadu
                  Feb 26, 2019
                  Resolved
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                  Resolved

                  Address: 1/94 Kovil Street kulathur Dindigul Tamilnadu, 624005

                  Dear sir, i have used rummycircle game but i will two accounts used. I have use and running two accouns but username vijaysat2021 account is blocked. So you unblock that account and my money i need withdraw my account. So unblock vijaysat2021 and send my money. Mobile number [protected]. Account number is[protected]. Please solve that problem. Thank you sir.
                  Mar 30, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Feb 26, 2019
                  Updated by Vijaysat2021
                  My account number is[protected]. Mobile number [protected]. [protected]@gmail.com.

                  Verified Support
                  Feb 26, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  My user id JK77747774. my account hacked 5months ago. At that time I have money in my account 2lakh rupees. And somebody dumped some other account and losted overall my money. And remains only 5532.63rs only left in my account.Sir please recover atleast 50000rs. I have arrgent money problem. Help me sir please. I am hoping on your help.
                  Fast name Shankar Yanku
                  Last name gouda
                  Shankar99720's reply, Feb 18, 2019
                  Name change plz
                  Fast name and last name changed to fast name Shankar Yanku and last name gowda
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                    S
                    Suresh394617
                    from Barpeta Road, Assam
                    Feb 26, 2019
                    Resolved
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                    Resolved

                    Address: SANTHABOMMALI MANDAL, Srikakulam, Andhra Pradesh, 532195

                    What the hell this is rummycircle.com
                    U said we reply to ur email with in 3hrs. The truth is they r not responding in last 7days. How can u say that we respond to u in 3hrs. Now u r prooving that ur love towards the rummy lovers and custemers due to not responding to them. Is this ur love towards ur rummy players who r feeding u and ur company. Absolute disgraceful and disrespectful towards ur custmer. I told u about my complaint crystel clear. I submitted all my proofs to the [protected]@rummycircle.com also. They r not responding from last 10days. I want my acount back and i need my money thats it. I have only ine account with rummycircle.com i dont have any other account with u. Check this and reactivate my account. Because o[censored] i lost my money, faith, patients and valuble time. Do it quickly.
                    Mar 29, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 26, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    I have rummycircle many have bat I have problem my gmail account and password please sir I need your support
                    My usre id chinnama636 sir withdrawl id 9182452 sir amount 5280rps sir not adding my bank account sir plese sir
                    My usre name chinnama636.wihdrawl id.9182452 amount 5280rps not credit my bank account sir
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                      S
                      Suresh394617
                      from Barpeta Road, Assam
                      Feb 25, 2019
                      Resolved
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                      Resolved

                      Address: Srikakulam, Andhra Pradesh

                      Its been 10days.. Already i submitted all my proofs with my email to u. My username - suresh394617 email - konna. [protected]@gmail.com i have only one account with u since last 3 years. I dint know why u closedy account with out asking or without inform me. This is rediculous. Now i lost all my faith on u. U r really epic and big cheaters. Withouty mistake u ribbed my money rs599 and simply closed my account by thinking i have another account. I never trust u again and i never encourage the people who r playing rummycircle.com i dint know what u will do.. I want my money back thats it. Transfer my money rs.599 to my bank account. U didnot even respond to my loads of messeges in email. Now i dont need to play rummycircle again. There is a lot of trust worthy sites r there in india like ace2three and junglee rummy. U guys r just big cheaters. I never play rummycircle again. I want my rs599 as soon as possible. Thats it.
                      Mar 31, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 26, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Dear sir. My user ID 5358 email [protected]@gmail.com sir last 1 week my account deactivated reason bank account existing I truly and correct my knowledge it's my account I have single used. Rummy team please verify my account and release withdrawal cash play game immediately. Kindly slove the problem. Bank passbook enclosed sir please
                      The account rejeesh3550 have amount.. this amount is not yet sent... i got a message saying that rejeesh3550 is closed.. pls do the needful to get my amount...14days over... aprved amount is 5000..iam.. N. Bad situvation.. Try. To. Help me.. Soon... My.. New. Id... Ganga81...Pls send mony that acount. Pls reply... Me...
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                        V
                        Vijaysat2021
                        from Coimbatore, Tamil Nadu
                        Feb 25, 2019
                        Resolved
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                        Address: 1/94, Kovil Street kulathur Dindigul Tamilnadu, Dindigul, Tamil Nadu, 624005
                        Website: [email protected]

                        Dear sir/medam
                        My account id number is vijaysat2021 is blocked . My mail id [protected]@gmail.com so need help. That account blocked reason for security in that gamevin display. so I have play and I will withdraw my money of that my account. Please find out that problem. I will play on rummycircle account the game in my account . Thank you sir.
                        Apr 25, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Feb 25, 2019
                        Updated by Vijaysat2021
                        Rummycircle account is blocked please find out that problem on username vijaysat2021.

                        Feb 25, 2019
                        Updated by Vijaysat2021
                        Please call and find out my account id is blocked so solve that problem user name vijaysat2021

                        Verified Support
                        Feb 26, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
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                          Y
                          yashu_0626
                          from Bengaluru, Karnataka
                          Feb 25, 2019
                          Resolved
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                          Resolved

                          Address: 521001

                          Dear rc,

                          I have 2 accounts in rc. Id's are 'yashu0626' and 'yashugeetha' initially u have closed yashu0626 account due to policy of rc. I have requested u to plz close yashugeetha account instade of yashu0626. Now my boths acounts closed. I have e mailed you regarding the same but there is no any responses.
                          Plz reopen it

                          Regards,
                          Yaswanth v
                          Apr 7, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 25, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
                          Feb 26, 2019
                          Updated by yashu_0626
                          With reference to ur reply I have emailed you. But there is no reply from your end.

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                            S
                            Star302
                            from Kumaralingam, Tamil Nadu
                            Feb 23, 2019
                            Resolved
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                            Resolved

                            Address: 635302

                            Dear sir,
                            I not done any unwanted activity then why my account was blocked. Your team told me to ask your friend mani80802001account to upload his pan card and address proof for verification. He has done everything and he enjoying with playing rummy game. Iam the only one facing problem. Please im requesting you to update my problem.

                            Warm regards
                            Prasanth m
                            Mar 28, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Feb 24, 2019
                            Updated by Star302
                            I have tried lot of times but I never received any reply from your team so please reply to me.
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                              bhuvi9134
                              from Pune, Maharashtra
                              Feb 23, 2019
                              Resolved
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                              Resolved

                              Address: Chittoor, Andhra Pradesh
                              Website: [email protected]

                              Dear sir/madam. My name is p harikrishna reddy. My account user name is bhuvan9134 then i was changed haribhuv2001. Now my account has been closed for security reasons with out any information. My email address [protected]@gmail.com. I request you please solve this problem as soon as possible and i assure to you i will never do any other mistakes from this one. Thanking you
                              Mar 28, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Feb 23, 2019
                              Updated by bhuvi9134
                              My user name is buvi9134
                              Verified Support
                              Feb 23, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Sir my account khadharba was closed recently security reasons iam reopen my account
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                                bhuvi9134
                                from Pune, Maharashtra
                                Feb 23, 2019
                                Resolved
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                                Resolved

                                Address: Chittoor, Andhra Pradesh

                                Dear madam /sir. My name is p harikrishna reddy and i would like to tell my account has been closed for security reasons. My account user name is haribhuv2001 kindly solve this problem with your honesty and please help me to play cash games in your rummy site and i assure to you i have no any other accounts and usernames. So please solve my problem as soon as possible. Thanking you
                                Mar 29, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Feb 23, 2019
                                Updated by bhuvi9134
                                My account user name is bhuvi9134 and I was changed this one haribhuv2001 now .My account has been closed for security reasons.So please solve this problem as soon as possible
                                Feb 24, 2019
                                Updated by bhuvi9134
                                My email address.
                                harikrishna [protected]@gmail.com. And. [protected]@gmail.com
                                Verified Support
                                Feb 24, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                Please remove the block we need to upload kyc on rummy circle app
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                                  pratham433
                                  from Solapur, Maharashtra
                                  Feb 22, 2019
                                  Resolved
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                                  Resolved

                                  Address: Raigad, Maharashtra, 402107

                                  See you have blocked my acount for no valid reason. I have 700 rs. Balance in my acount. Send it to my bank and let me continue with my acount. Rummy and fantasy cricket are difrnt platforms. You have merged them its ur fault. Continue my acount. Why i have to mail u repeatedly. Dont u have manners? Send my balnce to my my registered bank acount and let me continue with my new acount as u alrdy closed it bymistakely and i hve nothing to do with it. User id is gadab11mh.
                                  Mar 28, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 22, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Mar 08, 2019
                                  Updated by pratham433
                                  I have mailed you over 20 to 25 times i nver got single reply from u. Thats why i had to complaint here. Whatever the reason u r not responding i dont care. I want explanation here. Let the world know how you treat the customers. Your illiteracy play big role here. Shame on u.
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                                    Sakthi0063
                                    from Kanchipuram, Tamil Nadu
                                    Feb 21, 2019
                                    Resolved
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                                    Resolved

                                    Address: 635302

                                    Dear sir,
                                    I don't know what happened to my rummycircle account when i open it shows that your account was temporarily blocked for security reason please inform me what is the exact problem happened with my account. Activate my account i am more depressed without playing rummy. Please do consider my plroblem and activate my account immediately.

                                    Warm regadrs
                                    Sivasakthi
                                    Mar 29, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 22, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
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                                      Star302
                                      from Kumaralingam, Tamil Nadu
                                      Feb 21, 2019
                                      Resolved
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                                      Resolved

                                      Address: 635302

                                      Dear sir,
                                      I have mailed to [protected]@rummycircle.com yesterday also day before yesterday i havent received single reply from your team that is why i am complaining in this portal.

                                      I referred friend kyc and pan proof are verified successfully and he plays very well without any issue but i am facing issue why.
                                      If referring friend makes lot of issue then canel the referring option then no more issues.
                                      Below i have attached proof of my friend mani80802001 proof kyc and pan verified successfully.

                                      So kindly reply to mail and activate my account.

                                      Warm regards,
                                      Prasanth
                                      [protected]@gmail.com
                                      [protected].
                                      Apr 5, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 22, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Feb 22, 2019
                                      Updated by Star302
                                      Please reply to mail I am getting any mail from your team I was mailing continuously.Tell me the reason why you are replying to mail

                                      Warm regards
                                      Prasanth M
                                      [protected]@gmail.com
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                                        A
                                        Aiedree Biswas
                                        from Contai, West Bengal
                                        Feb 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: Nadia, West Bengal, 741502

                                        Sir,
                                        I have submitted same bank account details in my different two rummy account. I never known that same account details could not be link with another account.
                                        For that my rummy account having user id - [protected]@gmail.com have been temporarily blocked. Now i want to change my bank details for unblocked. Please help me so that i can play again smoothly.
                                        Hopping your kind cooperation.
                                        Thanking you.
                                        Mar 24, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 21, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
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