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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 94

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S
Suresh394617
from Barpeta Road, Assam
Feb 25, 2019
Resolved
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Resolved

Address: Srikakulam, Andhra Pradesh

Its been 10days.. Already i submitted all my proofs with my email to u. My username - suresh394617 email - konna. [protected]@gmail.com i have only one account with u since last 3 years. I dint know why u closedy account with out asking or without inform me. This is rediculous. Now i lost all my faith on u. U r really epic and big cheaters. Withouty mistake u ribbed my money rs599 and simply closed my account by thinking i have another account. I never trust u again and i never encourage the people who r playing rummycircle.com i dint know what u will do.. I want my money back thats it. Transfer my money rs.599 to my bank account. U didnot even respond to my loads of messeges in email. Now i dont need to play rummycircle again. There is a lot of trust worthy sites r there in india like ace2three and junglee rummy. U guys r just big cheaters. I never play rummycircle again. I want my rs599 as soon as possible. Thats it.
Mar 31, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Dear sir. My user ID 5358 email [protected]@gmail.com sir last 1 week my account deactivated reason bank account existing I truly and correct my knowledge it's my account I have single used. Rummy team please verify my account and release withdrawal cash play game immediately. Kindly slove the problem. Bank passbook enclosed sir please
The account rejeesh3550 have amount.. this amount is not yet sent... i got a message saying that rejeesh3550 is closed.. pls do the needful to get my amount...14days over... aprved amount is 5000..iam.. N. Bad situvation.. Try. To. Help me.. Soon... My.. New. Id... Ganga81...Pls send mony that acount. Pls reply... Me...
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    V
    Vijaysat2021
    from Coimbatore, Tamil Nadu
    Feb 25, 2019
    Resolved
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    Address: 1/94, Kovil Street kulathur Dindigul Tamilnadu, Dindigul, Tamil Nadu, 624005
    Website: [email protected]

    Dear sir/medam
    My account id number is vijaysat2021 is blocked . My mail id [protected]@gmail.com so need help. That account blocked reason for security in that gamevin display. so I have play and I will withdraw my money of that my account. Please find out that problem. I will play on rummycircle account the game in my account . Thank you sir.
    Apr 25, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Feb 25, 2019
    Updated by Vijaysat2021
    Rummycircle account is blocked please find out that problem on username vijaysat2021.

    Feb 25, 2019
    Updated by Vijaysat2021
    Please call and find out my account id is blocked so solve that problem user name vijaysat2021

    Verified Support
    Feb 26, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
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      Y
      yashu_0626
      from Bengaluru, Karnataka
      Feb 25, 2019
      Resolved
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      Resolved

      Address: 521001

      Dear rc,

      I have 2 accounts in rc. Id's are 'yashu0626' and 'yashugeetha' initially u have closed yashu0626 account due to policy of rc. I have requested u to plz close yashugeetha account instade of yashu0626. Now my boths acounts closed. I have e mailed you regarding the same but there is no any responses.
      Plz reopen it

      Regards,
      Yaswanth v
      Apr 7, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
      Feb 26, 2019
      Updated by yashu_0626
      With reference to ur reply I have emailed you. But there is no reply from your end.

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        S
        Star302
        from Kumaralingam, Tamil Nadu
        Feb 23, 2019
        Resolved
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        Resolved

        Address: 635302

        Dear sir,
        I not done any unwanted activity then why my account was blocked. Your team told me to ask your friend mani80802001account to upload his pan card and address proof for verification. He has done everything and he enjoying with playing rummy game. Iam the only one facing problem. Please im requesting you to update my problem.

        Warm regards
        Prasanth m
        +2 photos
        Mar 28, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        Feb 24, 2019
        Updated by Star302
        I have tried lot of times but I never received any reply from your team so please reply to me.
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          B
          bhuvi9134
          from Pune, Maharashtra
          Feb 23, 2019
          Resolved
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          Resolved

          Address: Chittoor, Andhra Pradesh
          Website: [email protected]

          Dear sir/madam. My name is p harikrishna reddy. My account user name is bhuvan9134 then i was changed haribhuv2001. Now my account has been closed for security reasons with out any information. My email address [protected]@gmail.com. I request you please solve this problem as soon as possible and i assure to you i will never do any other mistakes from this one. Thanking you
          Mar 28, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Feb 23, 2019
          Updated by bhuvi9134
          My user name is buvi9134
          Verified Support
          Feb 23, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          Sir my account khadharba was closed recently security reasons iam reopen my account
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            B
            bhuvi9134
            from Pune, Maharashtra
            Feb 23, 2019
            Resolved
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            Resolved

            Address: Chittoor, Andhra Pradesh

            Dear madam /sir. My name is p harikrishna reddy and i would like to tell my account has been closed for security reasons. My account user name is haribhuv2001 kindly solve this problem with your honesty and please help me to play cash games in your rummy site and i assure to you i have no any other accounts and usernames. So please solve my problem as soon as possible. Thanking you
            Mar 29, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Feb 23, 2019
            Updated by bhuvi9134
            My account user name is bhuvi9134 and I was changed this one haribhuv2001 now .My account has been closed for security reasons.So please solve this problem as soon as possible
            Feb 24, 2019
            Updated by bhuvi9134
            My email address.
            harikrishna [protected]@gmail.com. And. [protected]@gmail.com
            Verified Support
            Feb 24, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            Please remove the block we need to upload kyc on rummy circle app

            my account closed for security reasons - Comment #3362147 - Image #0
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              P
              pratham433
              from Solapur, Maharashtra
              Feb 22, 2019
              Resolved
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              Resolved

              Address: Raigad, Maharashtra, 402107

              See you have blocked my acount for no valid reason. I have 700 rs. Balance in my acount. Send it to my bank and let me continue with my acount. Rummy and fantasy cricket are difrnt platforms. You have merged them its ur fault. Continue my acount. Why i have to mail u repeatedly. Dont u have manners? Send my balnce to my my registered bank acount and let me continue with my new acount as u alrdy closed it bymistakely and i hve nothing to do with it. User id is gadab11mh.
              Mar 28, 2019
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 22, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              Mar 08, 2019
              Updated by pratham433
              I have mailed you over 20 to 25 times i nver got single reply from u. Thats why i had to complaint here. Whatever the reason u r not responding i dont care. I want explanation here. Let the world know how you treat the customers. Your illiteracy play big role here. Shame on u.
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                S
                Sakthi0063
                from Kanchipuram, Tamil Nadu
                Feb 21, 2019
                Resolved
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                Resolved

                Address: 635302

                Dear sir,
                I don't know what happened to my rummycircle account when i open it shows that your account was temporarily blocked for security reason please inform me what is the exact problem happened with my account. Activate my account i am more depressed without playing rummy. Please do consider my plroblem and activate my account immediately.

                Warm regadrs
                Sivasakthi
                Mar 29, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
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                  S
                  Star302
                  from Kumaralingam, Tamil Nadu
                  Feb 21, 2019
                  Resolved
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                  Resolved

                  Address: 635302

                  Dear sir,
                  I have mailed to [protected]@rummycircle.com yesterday also day before yesterday i havent received single reply from your team that is why i am complaining in this portal.

                  I referred friend kyc and pan proof are verified successfully and he plays very well without any issue but i am facing issue why.
                  If referring friend makes lot of issue then canel the referring option then no more issues.
                  Below i have attached proof of my friend mani80802001 proof kyc and pan verified successfully.

                  So kindly reply to mail and activate my account.

                  Warm regards,
                  Prasanth
                  [protected]@gmail.com
                  [protected].
                  +1 photos
                  Apr 5, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 22, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  Feb 22, 2019
                  Updated by Star302
                  Please reply to mail I am getting any mail from your team I was mailing continuously.Tell me the reason why you are replying to mail

                  Warm regards
                  Prasanth M
                  [protected]@gmail.com
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                    A
                    Aiedree Biswas
                    from Contai, West Bengal
                    Feb 21, 2019
                    Resolved
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                    Resolved

                    Address: Nadia, West Bengal, 741502

                    Sir,
                    I have submitted same bank account details in my different two rummy account. I never known that same account details could not be link with another account.
                    For that my rummy account having user id - [protected]@gmail.com have been temporarily blocked. Now i want to change my bank details for unblocked. Please help me so that i can play again smoothly.
                    Hopping your kind cooperation.
                    Thanking you.
                    Mar 24, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
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                      S
                      Sampath8053
                      from Ernakulam, Kerala
                      Feb 21, 2019
                      Resolved
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                      Resolved

                      Address: 620003
                      Website: [email protected]

                      Hiiii,
                      My id is sampath 8053
                      My account not opening and my account balance 1043 some balance my amount not withdrawal please my amount wirhdral me
                      My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing...
                      Mar 24, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 21, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Opan pannu k punta
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                        S
                        Star302
                        from Kumaralingam, Tamil Nadu
                        Feb 20, 2019
                        Resolved
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                        Resolved

                        Address: 635302

                        Dear sir,
                        I have been using rummycircle app for few months i never done any unwanted activity but they blocked my account. They told me the reason is one of the my referred friend have to upload pan and address proof but my friend uploaded his proof and pan for verification. So kindly check his proof and unblock my account.

                        Warm regards
                        Prasanth m
                        Apr 4, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 21, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
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                          A
                          Aravinth1173
                          from Chennai, Tamil Nadu
                          Feb 20, 2019
                          Resolved
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                          Resolved

                          Address: Viluppuram, Tamil Nadu

                          Please change my registered name sivas sms. And use this new name (Aravinth k). Because i upload adhaar card for id proof but it was rejected because my rummycircle registered name and pan card name not same. My all id proofs have same name as aravinth k. So change my registered name and put aravinth k other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.
                          Mar 26, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
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                            A
                            Amol Madhukar Bhore
                            from Buldana, Maharashtra
                            Feb 19, 2019
                            Resolved
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                            Resolved

                            Address: Solapur, Maharashtra

                            Plz reopen the amolbhore320 rummy circle account and the amount 1800 rupes is not submitted to my account now this is the secure and easy to play rummy online this the most important thing which very important plz reopening my account which closed and the amount 1800 rupes is no transfer to my account plz submit my amount to my account plz slove my problem
                            Mar 24, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Feb 19, 2019
                            Updated by Amol Madhukar Bhore
                            Plz transfer my payment to my account
                            Verified Support
                            Feb 20, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Account closed security problam for my account please open
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                              A
                              anbusundaram
                              from Chennai, Tamil Nadu
                              Feb 19, 2019
                              Resolved
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                              Resolved

                              Hi,

                              My user id gutsboys,

                              My account is closed due to collided reason, but i didn't collided with anyone amount captured around 17000. I requested details about tax payment did all tds and proof for return money to all players.

                              Fraud website simply taking money from you and telling collided with others. Its my wish to play my game how can u rise question and you algorithm should find all fraud players.

                              How many times i complaint lot of players coming in ground no steps taken at all simply telling our algorithm is best in the world.

                              You system having loop hole all playing fraud game only in that website. Return my match money and i need proof for all tax detection and match money.

                              Don't trust rummy circle and don't spoil your life.

                              Thanks,
                              Gutsboys.
                              Mar 22, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 19, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Feb 19, 2019
                              Updated by anbusundaram
                              Dear RummyCircle,

                              Last one month i am waiting for the response. You people never response for our mail. Fairplay so many times sent mail and also our mobile no is blocked not to reach customer care. Taken money and closing my account too permanently. Provide details when given money to everyone and all TDS collected money document required for taxing purpose.

                              Provide all details.

                              Thanks,
                              Feb 21, 2019
                              Updated by anbusundaram
                              Rummy Circle,

                              Fraud online game taking all people money and no response at all. Don't play in rummy circle. Fraud Fraud Fraud
                              Why you are announcing offer to bonus, we are not claim this benefit, are you cheat for user, bonus means we are using anytime for that. This site is very 420
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                                P
                                Panchu Mondal
                                from Darbhanga, Bihar
                                Feb 19, 2019
                                Resolved
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                                Resolved

                                Dear owner, previous some day it's happened while i play in case game, it shows you can't play any casegame. How it's happened? I want to play a fair game.
                                Sir please solved yes matter quickly. It is the only one game there any one can play and earn money. I love this game and i will be play very long time, served its as a friend and play as brave man.
                                Mar 22, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 19, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                My rummy circle account didn't accept to joining the tournament and club.
                                User id-akashsar2089
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                                  S
                                  Suresh394617
                                  from Barpeta Road, Assam
                                  Feb 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: Srikakulam, Andhra Pradesh

                                  I have only one account in rummycircle.com since 3 years. U simply closed my account and told me that ur previous account is boddusekhar. How can u say that. Where this account came from while i have only 1 account. I have rs500 in my account. U misjudged somewhere. I send all my proofs also. U r not even reaponding to my mails. Im loosing faith on rummyciecle.com day by day.. Enough is enough. My username - suresh394617. This is my only account i have with u. Check again and reactivate my account. Or send my amount to my bank account asap.
                                  Mar 22, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Feb 19, 2019
                                  Updated by Suresh394617
                                  Then why dont u solve my problem so far.. u didnt ask any documents and u didnt mention anything . U simply msjudged somewhere and closed my account then capture my honest money. How can I take this... I need my account reopen As soon as Possible. And I want my money back thats it. Useename- suresh394617, mail- konna.[protected]@gmail.com
                                  Feb 19, 2019
                                  Updated by Suresh394617
                                  No..u r not responding. Dont lie.. u respond just once for my 20 emails. I lost my all faith on u. I already submitted all my proofs also.still u r not responding. This is how u treat or react to ur custemers who r feeding ur company. This is not correct. I have mentioned my issue crystel clear ..But u didnt resopnd to me..u didnt resolve my issue. Still i dont know how u closed my account with out my mistake, without asking me or without inform me just by thinking that I have another account . No, I dont have any other account except this user name - suresh394617 .This is absolutely rediculous. I have rs500 in my account. I need my money As soon as possible. Its been 7 days..u r not even consider my pain and anger. I never belive u again. I have only one account with rummycircle.com that is user name- suresh394617 . Mail- konna.[protected]@gmail.com here i am sending u my files again . Check it and activate my account immediatly .

                                  Feb 25, 2019
                                  Updated by Suresh394617
                                  Its been 10 days they r closed my account. Submitted all my proofs to [protected]@rummycircle.com but still i didnot get any reply .. neither they didnot resopvey problem. Simply they robbed my rs599 with out my mistake by thinking of someone as me.. this is rediculous.. Epic cheaters.. Rummycircle.com plz respond. Give my rs 599rs back.
                                  Help me open my cash game my id is rhaul777wb

                                  about closed my account without my mistake - Comment #3355412 - Image #0
                                  about closed my account without my mistake - Comment #3355412 - Image #1
                                  Not varcege
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                                    A
                                    Amol Madhukar Bhore
                                    from Buldana, Maharashtra
                                    Feb 15, 2019
                                    Resolved
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                                    Resolved

                                    Address: Solapur, Maharashtra

                                    Plz start my account amolbhore320 is close for 15 day my amount 1800 rupes is no transfer to my account plz start the account and transfer the the total amount plz mail me and noticed my complaint is referred to the rummy circle.
                                    Plz solve the problem imgetly it's very
                                    The online rummy circle is safe and secure for playing cards online it's a best choice ok
                                    Mar 19, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 15, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Dear sir please add cash games
                                    The app is not launching even though the connection is good. Getting stuck at the initial screen. Tried both on WiFi & Mobile Data. I am from Bangalore
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                                      R
                                      ReenaRoy06
                                      from Avinashi, Tamil Nadu
                                      Feb 15, 2019
                                      Resolved
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                                      Resolved

                                      I have a rummycircle account and i play fair game
                                      I have uploaded all necessary documents for my account
                                      I have 16065 in my account
                                      I dont know for what reason but suddenly my account was blocked and my withdrawal request was also cancelled
                                      I did a factory reset on my mobile on feb 6 but after that also i didi login and played till feb 11

                                      I gave a withdraw request over 10000 on feb 11, 11.02 am
                                      I received a withdraw cancellation on feb 12, 1.45 pm

                                      Now im not able to give request again and my account is blocked due to some security reasons
                                      I need my account and money back
                                      I have already sent mail to rummycircle.com but i received no proper response
                                      I am very upset

                                      Feb 12 i submitted mail to your customer care but still now i didn't get any response from your side.

                                      Only for the complaint from consumer.in you are sending reply

                                      Just i got a reply account temporarily hold
                                      Did u mention hold for how many days or what will happen to my money there

                                      I need proper explanation this is disgusting

                                      Solve the problem soon. You don't even reply for the mail we send your company and don't reply for the updated complaint in consumercomplaint.in

                                      My account name papi1995
                                      My mail id: [protected]@gmail.com

                                      Please take immediate actions already its been 4 days
                                      Mar 22, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 15, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com / [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
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                                        Y
                                        yashu0626
                                        from Ernakulam, Kerala
                                        Feb 15, 2019
                                        Resolved
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                                        Resolved

                                        Address: Krishna, Andhra Pradesh, 521001
                                        Website: Rummycircle.com

                                        Dear rc,
                                        I have 2 accounts in rc with id 'yashu0626' and 'yashugeetha'. Initially u closed yashu0626 account due to multiple cash accounts. I requested u to close yashugeetha account instade of yashu0626 account. Now both my accounts closed. I emailed u soo many times. There is no response from ur side. There is no any customer care numbers to raise a complaint and resolve it. I requested u to please open my yashu0626 account and transfer all my ammount to the same account. If it is not done by today i wil raise a complaint against u in forum.
                                        Reagrds,
                                        Yaswanth vaddi
                                        (Yashu0626)
                                        Mar 20, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Sir
                                        My user name- kavhalesr96
                                        email [protected]@gmail.com
                                        sir my account is block for secueity reasons.please reopen my play cash game

                                        reopening of account - Comment #3355296 - Image #0
                                        Sloved my probelm open cash game user rahul777wb my cash game not play plz solved my problem

                                        reopening of account - Comment #3355460 - Image #0
                                        reopening of account - Comment #3355460 - Image #1
                                        Hi sir my account no chinna8114
                                        Is blocked and plz accept my account and solve the problem.
                                        I'd proofs already approved
                                        But account is blocked

                                        reopening of account - Comment #3355552 - Image #0
                                        Security reasons
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