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Safexpress Complaints & Reviews

3.6
Updated: Sep 29, 2025
Complaints 1083
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722
Unresolved
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Safexpress reviews & complaints page 34

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P
Prajeesh Nair
May 22, 2020
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Address: Nittur

Material not delivered at my address as below :-

Ashoka buildcon ltd
Opposite green wood international school, gubbi, nittur,
Dist - tumkur pin 572223
+1 photos
Safexpress customer support has been notified about the posted complaint.
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    A
    AS Akshit
    May 21, 2020
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    Address: 483/7 basant colony nanital road ,Bareilly (UP)

    Sir, i had ordered the parcel from the jetpur (Gujrat) to bareilly (Up) but the service of your system is very slow there is an emergency of that parcel. I had ordered by safexpress because of the very fast delivery but this is going to be very slow please see the situation.
    +1 photos
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      S
      sanu@0123
      May 7, 2020
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      Address: Durgapur

      My waybill no. 83838800
      Name Sonu Singh
      Bike is scratches not found in packing as it as send by sender
      +3 photos
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        पंडित पुष्कर शर्मा
        Mar 24, 2020
        Resolved
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        Resolved

        Address: Safeexprees kucharam road hyderabad, Hyderabad, Andhra Pradesh

        Dear sr my name is pushkar sharma my emp. I'd is 16407
        M hyderabad 11 safeexpree me working tha mujhe ghar pr jruri kaam ho gya tha jb maine chutti ke liye bola to mujhse mera regnigastion manga. Or kaha gya ki aapki salary 45 day hold rahegi baad me aa jayegi lekin ab tk nahi aayi h or koi jwab nahi de rahe hr ne mna kr diya ki hme nahi pta maine 18 january ko leave kiya tha
        Apr 25, 2020
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Verified Support
        Mar 24, 2020
        Safexpress Customer Care's response
        Hi, we are notifying the concerned HR team to resolve it asap. Thanks!
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          A
          Ashwani Desai
          Mar 20, 2020
          Resolved
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          Resolved

          Address: E-8 iti colony, 462023

          This was the first time i used safeexpress, and the experience had been horrible. Why should one use safeexpress when government post can send bicycle @ 200/255 rupees, safeexp. Charged 1250 rupees to transport my bicycle and along with that the mud guards of my bicycle are missing. I am feeling cheated, i thought its ok to spend money if they are giving you a service but i cannot make a positive image of these guys as during my first usafe of service this happened. I tried to talk to their executive also but there was no reply from him. My name is ashwani desai, i transported my bicycle from iim-amritsar to bhopal recently, receipt number is[protected]
          +1 photos
          Apr 25, 2020
          Complaint marked as Resolved 
          Safexpress customer support has been notified about the posted complaint.
          Verified Support
          Mar 20, 2020
          Safexpress Customer Care's response
          Please accept our sincere apologies. Please share your contact details to arrange a call back for you.
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            M
            Mahesh Daheriya
            Mar 12, 2020
            Resolved
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            Resolved

            Address: Near sbi kachahri chowk Seoni 480661, Seoni, Madhya Pradesh, 480661

            महोदय जी,
            मेरी शिकायत दर्ज की जाए, और जल्द से जल्द निवारण हो। महोदय शिकायत है कि जनवरी के माह 07/01/2020 दिल्ली से मेरे निवास सिवनी को जो पार्सल जिसका बिल टी {81831118 }आया था जिसके लिए मुझसे 1888 रूपय लिया गया था । जिसका वजन भी 70 किलो था। किन्तु 7/03/19 को को आपने जो सूरत से पार्सल भेजा जिसका ज्यादा चार्ज-2903 रुपये किया गया है। जिसका वजन कम था 60 किलोग्राम बिल न {83951909} किया गया मेरे द्वारा बिल टी भेजा गया है।निवेदन है कि समस्या का जल्द से जल्द निराकरण किया जाए मेरे द्वारा बिल्टी की दोनों बिल्टी की कॉपी भेज दी गई है
            +2 photos
            Apr 12, 2020
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
            Verified Support
            Mar 12, 2020
            Safexpress Customer Care's response
            Please accept our sincere apologies, we are looking into the matter.
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              S
              saikorhari
              Mar 9, 2020
              Resolved
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              Resolved

              non delivery of luggage after 2 weeks

              Address: Guntur, Guntur, Andhra Pradesh, 522006

              I booked my luggage on 26 feb 2020 from guntur (Vijayawada) to mhow (Indore). Assurance was given by safexpress person on site that the delivery wil be done within 7 working days. It's been 2 weeks now and the luggage was not delivered. When i tried to check the status of delivery online using the way bill number, it shows invalid waybill. When i called the safexpress rep, he tells me that there was some error in the shipment and that the...
              +1 photos
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              S
              Safexpress
              Feb 27, 2020
              Resolved
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              Resolved

              My waybill no 81747390. It got dispatched from surat on 20 th february but till date i have not received the good. Please make arrangement to deliver it at the earliest. Othetwise i ll make a high level excalation. As ican see it has reached jamshedpur on 25 th february and stuck there. From jamshedpur my address is not too long. But it is not getting out for delivery since last 3 days. It is not expected.
              Apr 3, 2020
              Complaint marked as Resolved 
              Safexpress customer support has been notified about the posted complaint.
              Feb 27, 2020
              Updated by Safexpress
              Please make arrangement to deliver it at the earliest
              Verified Support
              Feb 28, 2020
              Safexpress Customer Care's response
              Apologies for the inconvenience caused to you! Please provide us your contact number via message to get it resolved as soon as possible. Thanks!
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                S
                shubhammehta300
                Feb 22, 2020
                Resolved
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                Resolved

                This is in respect to waybill no. 81838903, that my luggage which was to be safely delievered to the desired destination for which i was charged almost double the amount from jammu onwards, it is sad & i express my regret towards the company for not keeping upto the standards that were expected out of it.
                I would like to bring to the notice that there was a hole in the trunk that was found, the tin has totally been punctured & damaged and there is no way that it can be of any use to me now. My bicycle luggage as well was found in a bad state.

                Its a request to the company to look into the matter at the earliest & provide me the compensation for the damage that has been done to my luggage. I would expect the company to do so asap.
                +1 photos
                Mar 27, 2020
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2020
                Safexpress Customer Care's response
                Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                  S
                  SIB hajipur
                  Feb 15, 2020
                  Resolved
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                  Resolved

                  Address: gandhi chowk johri bazar, Vaishali, Bihar, 844101

                  My parcel has came already in safeexpress godown but its still undelievered, the delievry date was 10th of feb but still i have not got my parcel till now. I have contacted many times with the official member of safexpress but the response from his side is unsatisfied. Because o[censored]ndelievry of my parcel i have many problems that i am facing

                  Hence kindly look into my matters
                  Thanks
                  Regards
                  Pankaj thakur
                  [protected]
                  Mar 18, 2020
                  Complaint marked as Resolved 
                  Safexpress customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 16, 2020
                  Safexpress Customer Care's response
                  Please accept our sincere apologies for the delay. The concerned department has been notified to resolve it asap. Thanks!
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                    D
                    Dirin Golmei
                    from Delhi, Delhi
                    Jan 28, 2020
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                    Address: H-58,Arya Bastion, Block House, South Extension 1,New Delhi., New Delhi, Delhi, 110049

                    Sir, my item was booked on 21 Jan 2020 from masjid Moth Village, South Extension 2, New Delhi with delivery address Manipur, Imphal. But till now I am not able to tract my items till today. I have contacted the office through phone, email and Watapp about the issue but no positive response was given to me. So, I request you to please look into the matter and do the needful ASAP.
                    +2 photos
                    Safexpress customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 29, 2020
                    Safexpress Customer Care's response
                    This entity doesn't belong to us, please contact the concerned organization. Thanks!
                    Jan 30, 2020
                    Updated by Dirin Golmei
                    To whom I have to approach, tell me plz. Is safexpress Logistics and safexpress are different entity?
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                      D
                      Dirin Golmei
                      from Delhi, Delhi
                      Jan 25, 2020
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                      Address: Masjid Moth, South Extension 2, New Delhi, Masjid Moth, South Extension 2, New Delhi, 110049

                      Sir, my item was booked on 21 jan 2020 from masjid moth village, south extension 2, new delhi with the delivery address manipur, imphal under the name of dirinbon golmei. I have been trying to track my item since 3days but it shows pending /not exist. I try to contact them through phone, email and watapp but no positive response is received from them till date. Now, i have an apprehension what has happened to my item. So, sir please look into the matter and do the needful. Thank you
                      +1 photos
                      Safexpress customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2020
                      Safexpress Customer Care's response
                      Hi, this entity doesn't belong to us. Please contact the concerned organisation. Thanks!
                      Jan 30, 2020
                      Updated by Dirin Golmei
                      I don't know to whom I have to approach...
                      Did you receive your luggage finally?and how? I am actually having the same issue
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                        T
                        Trucking
                        Jan 22, 2020
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                        motor parts of bharat benz trucks

                        1. Way bill no. 69421841 sent on 09.11.2019 sent to daimler india commercial vehicles india ltd, kancheepuram, tamilnadu (See attached),
                        2. Email follow up sent to [protected]@safeexpress.com on 02.01.2020, (After passing of 25 days we inquired to know our material delivery status. Then we came to know that partial material have been delivered & rest will be delivered next day. From last 15 days we are getting only assurances...
                        +1 photos
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                        N
                        nalinkantreddy nalin
                        Jan 20, 2020
                        Resolved
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                        Resolved

                        Address: Reddy timber mart

                        Sir we r from reddy timber mart kurnool abdhrapradesh
                        A company from 1951
                        We regularly get material from other states.
                        My client booked material from indore. To know the status of delivery of material my office sales manager called to safe express branch at kurnool.
                        Mr dessaaii way of talking to my person was very very rude. He literally warning our manager not to call any more if material is available we will despatch. This is a very rude behavior of the concern manager to talk to a customer in this way. Make sure that it will not repeat the same.
                        Feb 21, 2020
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 20, 2020
                        Safexpress Customer Care's response
                        Please accept our sincere apologies. To assist you further, you are requested share your contact details via message with us.
                        Navi Mumbai-3 branch staff name Pawan Biswakarma does not understand how to speak to a customer. His behavior was very abusive so people who are rude to talk will spoil the name of the transport so take immediate action on it.
                        I have booked safexpress for delivery on 22nd January, 2020 from NDRI, Karnal to Paralakhemundi, Odisha. Till now I didn't received my packages. Its about 17 days over. I didn't know the status of the packages. Also they had taken 750 rs extra for the delivery of my package. Still it was not delivered in time. Hopeless delivery system.
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                          I
                          Indla Sai Kumar
                          from Hyderabad, Telangana
                          Dec 25, 2019
                          Resolved
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                          Resolved

                          Address: bisra chowk near paper mill, 769004

                          Product we send to rourkela waybill no.80539993 is not delivered its already over one month there is no response from there. So, please check that product delivery to the address given in waybill. The product we sent gi pipes is water purpose of department of water resources government of odisha. It is urgent in the site, so please consider this complaint and thanking you.
                          +1 photos
                          Jan 30, 2020
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 27, 2019
                          Safexpress Customer Care's response
                          Apologies for the inconvenience caused to you! Please message us your contact number to assist you in a better way. Thanks!
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                            J
                            jigal
                            from Badarpur, Assam
                            Dec 15, 2019
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                            Address: N.H. No. 8, Mahipalpur Extn, New Delhi, New Delhi, Delhi, 110037

                            We book two consignment from jorhat, assam safexpress one for karnal-hariyana, and one for mahesana-gujarat. But your jorhat - assam safexpress make mistake and mahesana-gujarat consignment reach karnal - hariyana and karnal-hariyana consignment reach mahesana-gujarat. Both consignment exchange each others. After this issue no further action do from safexpress. Please make action and send both consignment at right location.
                            Waybill no. For mahesana-gujarat[protected]
                            Waybill no. For karnal-hariyana[protected]
                            Safexpress customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2019
                            Safexpress Customer Care's response
                            Hi, we have already shared this with the relevant team and stringent feedback has been shared with the concerned team to get it resolved. Please be assured that this will not be repeated again.
                            Dec 15, 2019
                            Updated by jigal
                            when my consignment reach original location ????
                            Verified Support
                            Dec 16, 2019
                            Safexpress Customer Care's response
                            Please message your contact details to assist you further.
                            Dec 24, 2019
                            Updated by jigal
                            Co. [protected]
                            till date my consignment not moved. please move it as soon as posible
                            Dec 24, 2019
                            Updated by jigal
                            no one safexpress person pick up my phone From Jorhat Person Navin Jha and also Pradipta Bhattacharya and my consignment not move any where and if it will be damage in your office so who will be responsible. it is my house hold Iteam . please give me reply as soon as possible in my phone.
                            Hi sir i booked a lauggage in safeexpress my way bill no 81783698, all my items packed in cartoon boxes in proper condition but at delivery time i recevied in gunny bags(loose) and rest boxes in damage condition soo pls solve the problem

                            consignment exchange - Comment #3620673 - Image #0
                            consignment exchange - Comment #3620673 - Image #1
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                            consignment exchange - Comment #3620673 - Image #3
                            My docket no :[protected]
                            yesterday early morning 7:50 came to hubbali but not dispached yesterday to hosaphet
                            very urgent trctor spares& lubrucants so
                            i want urgently
                            Dear Sir/Madam,
                            Please give me GST Invoice of below mentioned way bill nos :-

                            Courier Date Way Bill No.
                            25/09/[protected]
                            25/09/[protected]
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                              S
                              Suraj Bhakuni
                              from Gurgaon, Haryana
                              Dec 9, 2019
                              Resolved
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                              Resolved

                              Dear team,

                              The material is not received yet. It is over than 1 month still, it is showing in only arrived position once it gets undelivered.

                              May i know why it is on your hub?

                              Way bill[protected]

                              And this one what is this the short compliant are rarely to solve. So we have to write all the story in 350 characters that you will take action to resolve it.

                              Okk no problem i will tell you whole story hope it will resolve as soon as possible.

                              So this lr number dispatched on oct and still it not dispatched from bangulure to mumbai.
                              Jan 11, 2020
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 09, 2019
                              Safexpress Customer Care's response
                              Please accept our sincere apologies for the inconvenience, we have shared this with the relevant team and stringent feedback has been shared with the concerned team. Please be assured that this will not be repeated again.
                              My docket no :[protected]
                              yesterday early morning 7:50 came to hubbali but not dispached yesterday to hosaphet
                              very urgent trctor spares& lubrucants so
                              i want urgently
                              bheerappa bandi's reply, Jan 1, 2020
                              our tractor spares to supply delay

                              our docket no :-81340445
                              yesterday early morning 7:50 came to hubbali but not dispached yesterday to hosaphet
                              very urgent trctor spares& lubrucants so
                              i want urgently
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                                M
                                missufrnds
                                from Delhi, Delhi
                                Nov 17, 2019
                                Resolved
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                                Resolved

                                Address: Chinnaakkireddypalem, BHPV post, Visakhapatnam, Andhra Pradesh, 530012

                                Myself ellapu venkata rao booked my bike as23f 8433 transported from visakhapatnam to kolkata on 02/11/19. Bill no.62491112
                                After receiving my bike at barrackpore.. I found it is very badly damaged from rightside of my bike during transportation. Bike doom is damaged, side signal lights damaged, battery cover is damaged, silencer damaged, handle is bend, petrol tank is dented.
                                +3 photos
                                Dec 19, 2019
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2019
                                Safexpress Customer Care's response
                                Apologies for the inconvenience, please share your contact number and email address to resolve your complaint asap.
                                Sir... I hv lost recipt. Houehold goods booked for sulur air force by sainik transport for cpl deepak moar from safexpress tezpur on 21 dec 19.
                                Pls provide me way bill number for tracking.
                                I've sent my 3 boxes from Pondicherry on 31st December to temple gate thalassery address.
                                Not received after 2 weeks
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                                  H
                                  Harsh Budhraja
                                  from Delhi, Delhi
                                  Nov 16, 2019
                                  Resolved
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                                  Resolved

                                  Way bill no.[protected]

                                  The product is lying at dhanbad for past 5 days and the delivery location is around 50km.

                                  Mr. Sandeep contact number - [protected] from past 3 days he is saying we will deliver material tomorrow. I don't know when tomorrow will come.
                                  What kind of service are you providing. Just delaying it saying we will deliver. Don't even know how to talk with customers-height o[censored]nprofessionalism.

                                  Also why you gave the toll-free numbers on your website when it's not working and the one which is working, from the past 3 days no one is picking the call.

                                  Please provide me a solution to it asap.
                                  +1 photos
                                  Dec 19, 2019
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 18, 2019
                                  Safexpress Customer Care's response
                                  Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                                    H
                                    Harsh Budhraja
                                    from Delhi, Delhi
                                    Nov 16, 2019
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                                    Address: Ratu Road, Ranchi, Jharkhand, 834005

                                    Way bill no.[protected]

                                    The product is lying at dhanbad for past 5 days and the delivery location is around 50km.

                                    Mr. Sandeep contact number - [protected] from past 3 days he is saying we will deliver material tomorrow. I don't know when tomorrow will come.
                                    What kind of service are you providing. Just delaying it saying we will deliver. Don't even know how to talk with customers-height o[censored]nprofessionalism.

                                    Also why you gave the toll-free numbers on your website when it's not working and the one which is working, from the past 3 days no one is picking the call.

                                    Please provide me solution to it asap.
                                    +1 photos
                                    Docket no 60721104 dated 01/11/2019 belongs to SRI SATYA AGENCIES, 4-7-7/12/303, Raghavendra Nagar, Nacharam, HYDERABAD-500076, booked at bombay on 01/11/2019, but the material was not send till now.
                                    Sir i am booked my some personnel house hold good by your corier but maximum items / packets are damage . i am already complain to your partner at coochbehar my way bill no 68720314

                                    material delivered - Comment #3590615 - Image #0
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                                    kunal kanti ghosh's reply, Nov 20, 2019
                                    Sir i am booked my some personnel house hold good by your corier but maximum items / packets are damage . i am already complain to your partner
                                    at coochbehar my way bill no 68720314

                                    also my two bycycle damage
                                    I am getting frequent calls from the safeexpress customer questioning about the their consignment. I request you to remove my number: [protected] from the your site.

                                    Name: Amol
                                    Contact number: [protected]
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