Safexpress Complaints & Reviews

Hi Safexpress,
My waybill number is 65683399.I received my shipment today to Bangalore and found out the induction is completely damaged. Attaching the pictures of damaged induction. It appears the box was very brutally handled as the top of the induction is made up of very hard material. It can't be broken in a easy drop. I need immediate action.

Sir,
My order docket id is[protected]. My shipment has reached jammu since[protected] and is not delivered till date. Regardless of several calls, the jammu safeexpress consingment team is making excuses, due to which my business has been on a halt. So, i urge you to kindly look into the matter and solve my problem by today itself.

Regards
Maninder singh
Kukreja enterprises
Jammu

I had booked my household from rangpo sikkim on 25/08/2019 for delivery in dhanbad district. My household wad delivered after more than 1 month and during delivery i was found that my matrezz not received which i had complaint to them but till today i had not received my matrezz by dhanbad branch.
Your service is very worsted regarding delivery and luggage

Hi my waybill no. Is 80645084. I had booked my material from cochin to gaya bt the current status of material showing on your website that it is stuck at your bangalore centre from last 3 days. Sir if i didn't get my material before deepawali then i'll be suffering a huge loss as those material are seasonal and are sold only in deepawali. Sir it's a kind request to you to make arrangements for quick delivery of my material. As i'm your regular customer and using your service from past 2 years i request you to kindly made quick delivery of my material.

Regards
Shubham shankar
Proprietor: uma shankar enterprises.

Dear company people,
My package is still undelivered. I had 4pk to deliver from iit guwahati to begusarai, bihar but after 10 days safe express people in begusarai telling i got only 3 pk and 1 pk is missing. I called 3 to 4 times to safe express begusarai people regarding this issue but still i didnt get any assurence of delivery.
Way bill no. 80610865
If i will not get any reponse from your side then i will lodge fir against your company as well as will do complain in iit guwahati adminstration to block your entery in the campus. This is the careless behavior of safe express people. I had precious things in the package.

Dear sir,
We are from pl. A motors firm dindigul in tamilnadu. Yesterday we received one consignment from safe express. Lr number is[protected]Part num 48200m82p10 value 38422) but we received 72322m55ka0 value 1220. Always they delivery all consignment late only. This time wrong part received amount also very high safe express delivery boy was irresponsible answer only giving

Self had tele-contacted safexpress representative from gurgaon, mr. Ankit[protected] to shift my motorcycle (Gj01lx2109 - royal enfield classic 350cc) from gurgaon to chennai. Mr. Ankit had informed the rate for transportation and asked to pay advance of rs. 6, 500, which self paid using google pay on 01.10.2019. Further safeexpress team lifted the bike from my friend's place in gurgaon on 04.10.2019 aroung 10 pm.

On requesting the receipt mr. Ankit said that they don't issue any receipt as the consignment has been forwarded by a trailer consisting of various materials. Now it has been 14 days and till date self has not received the bike. Mr. Ankit is picking up the calls but he is not confirming the date or time on which self shall receive the bike. As their is no receipt available self is not even able to track where exactly my bike is. Due to non receipt of bike, self is facing quite some trouble in this new city of chennai.

Request you to please help out in delivering my bike as self is not able to track it. Also certain actions need to be taken against mr. Ankit as this seems to be a clear case of negligence and no invoice billing. Further if the bike is not found then it becomes a case of theft too for which self need full refund of bike's market cost.

Party - safexpress logistics
Party person - mr. Ankit - [protected]

Motorcycle no.: - gj01lx2109
Motorcycle name - royal enfield classic 350cc (Black color)

Kindly help out.

-------- Original Message --------

Subject: Re: REG : 67439034 [ ORGANIC SATTVA == ORGANIC SATTVA ]
Date: [protected]:51
From: [protected]@alpanel.in
To: [censored]anshu Kumar
Cc: abhimanyu.[protected]@gmail.com, Kishore Kulkarni, Amit Choudhary, Manoj Kumar, Anil Kumar Jha, Purnia, Praveen David, Ramashraya Singh, MD ABU FAYAQUE, Rakesh Sharma, Ajay Khanna, Contactus

Hi Team,

It appears none of you are bothered to respond.

We need resolution for same.

We have the spoilt material still in our warehouse.

Appreciate swift resolution.

Thanks

[censored]anshu Kumar

On[protected]:17, [censored]anshu Kumar wrote:

Hi Team,
It has been over 45 days since the issue raised with SafexPress, however there has been no satisfactory response/resolution.
Please respond and resolve the issue by this Friday 11th October 2019. We have patiently waited for the resolution.

Failing to which we will be forced to lodge a compliant to Consumer Forum.
Appreciate your swift acknowledgement and resolution.
Thanks & Regards
[censored]anshu Kumar
Mob No: [protected]


On Thursday, August 29, 2019, 04:47:41 PM GMT+5:30, [censored]anshu Kumar wrote:


Hi Team,

Appreciate your acknowledgement and further steps towards this damaged consignment over AWB# 67439034 .

Without this we will be unable to accept the material in this condition.


Thanks
[censored]anshu kumar
[protected]

Sent from Yahoo Mail on Android

On Thu, Aug 29, 2019 at 14:58, Abhimanyu Jha
wrote:

Dear Team,
As per discussion with Mr David, we are keeping the damaged stock and writing in POD receipt that all the bags (62 nos.) Has been received in damaged condition. This is a food material and the stock received was wet from inside and fungus has developed on the same with very pungent smell eminating.
The total value of stock is 325500/- . I am attaching few stock pics with fungus for your reference.
As is very clear from the mail chain below, that your team itself received the stock in this condition in Pune and it is totally responsibility of Safex to bear the same.
Request you to process our damages on a priority basis and release our claim.

Regards,
Abhimanyu Jha
Organic Sattva


On Thu, Aug 29, 2019, 2:21 PM Kishore Kulkarni wrote:
Dear sir,

Please confirm next course of action, Cnee is not ready to accept the material..
as material got damaged and caught Fungus
our vehicle is still standing @ cnee end. find attachment ...

Dear Lily mam,
As discussed, kindly receive material with remark

Details are as.
WB NO INV NO REMARK BK BR BK DT PO. NO / P.MODE DLV TYPE VOG PKGS D.PKGS A PKG A. WT A.DATE E-WAY BILL EXP DT L.DAYS CONSIGNOR NAME CONSIGNEE NAME
67439034 SEND FOR DELV. TODAY RECD.PKGS.IN.BAD.CONDITON PURNIA-01 24-Aug-19 Paid Scheduled 325500 62 0 62 615 29-Aug-19 0 ORGANIC SATTVA ORGANIC SATTVA
Thanks & Regards,
KISHORKUMAR KULKARNI
[protected]
[protected][protected][protected][protected]
Safexpress Private Limited
Gat No. 354 A&B | Old Mumbai-Pune NH-4 |
Village sate|Vadgaon Maval|Pune-Maharastra-412106|
[protected][protected][protected][protected]
On 8/29/2019 1:49 PM, Kishore Kulkarni wrote:
Dear sir,

Please confirm next course of action, Cnee is not ready to accept the material..
as material got damaged and caught Fungus
our vehicle is still standing @ cnee end.

Details are as.
WB NO INV NO REMARK BK BR BK DT PO. NO / P.MODE DLV TYPE VOG PKGS D.PKGS A PKG A. WT A.DATE E-WAY BILL EXP DT L.DAYS CONSIGNOR NAME CONSIGNEE NAME
67439034 SEND FOR DELV. TODAY RECD.PKGS.IN.BAD.CONDITON PURNIA-01 24-Aug-19 Paid Scheduled 325500 62 0 62 615 29-Aug-19 0 ORGANIC SATTVA ORGANIC SATTVA

Thanks & Regards,
KISHORKUMAR KULKARNI
[protected]
[protected][protected][protected][protected]
Safexpress Private Limited
Gat No. 354 A&B | Old Mumbai-Pune NH-4 |
Village sate|Vadgaon Maval|Pune-Maharastra-412106|
[protected][protected][protected][protected]

-------- Forwarded Message --------
Subject: REG : 67439034 [ ORGANIC SATTVA == ORGANIC SATTVA ]
Date: Thu, 29 Aug 2019 12:39:51 +0530
From: Kishore Kulkarni
To: [protected]@safexpress.com, anil.[protected]@safexpress.com
CC: Praveen David, Ramashraya Singh, MD ABU FAYAQUE, Rakesh Sharma, Ajay Khanna

Dear sir,

This is for your kind information, today we have received some pkgs of subjected shipment in rusty condition as per attachment.
same has send for delivery today ... recipient may denied to accept it.. kindly have a word with concern..

Details are as.
WB NO INV NO REMARK BK BR BK DT PO. NO / P.MODE DLV TYPE VOG PKGS D.PKGS A PKG A. WT A.DATE E-WAY BILL EXP DT L.DAYS CONSIGNOR NAME CONSIGNEE NAME
67439034 SEND FOR DELV. TODAY RECD.PKGS.IN.BAD.CONDITON PURNIA-01 24-Aug-19 Paid Scheduled 325500 62 0 62 615 29-Aug-19 0 ORGANIC SATTVA ORGANIC SATTVA

Thanks & Regards,
KISHORKUMAR KULKARNI
[protected]
[protected][protected][protected][protected]
Safexpress Private Limited
Gat No. 354 A&B | Old Mumbai-Pune NH-4 |
Village sate|Vadgaon Maval|Pune-Maharastra-412106|
[protected][protected][protected][protected]

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Hi, I am Shailendra Kumar. My words are going in a bad way for your logistic service. I have experience worst service ever from a logistic company. My consignment has been arrived to the destination (Jhansi) on 07/10/2019 at 12:44:00, but it is still not delivered. when I have called so mANY TIMEs to your local hub center in Jhansi. The person who addressing the customer on phone he did not replied me once. next day I called again and ask about my consignment he said, '' we did not receive your any consignment with the name of Shailendra kumar. I gave my waybill no. then he agreed and said we will send it. After few hours i again called him and asked for the same now he responded rudely and cut the phone. Still I am waiting for my consignment. The person whom I

I sent 30 cartoons total via consignment no 64082459, 64082460, 64042461dated 1st october from dhanbad to agra. The party receiving the item has complained that the items in all 30 cartons are more or less damaged and unfit to use.
The total value of goods transferred is rs 135042. The consignment was opened in front of safex executive. The receiving party mentioned on the receiving pad about damaged goods.
Kindly resolve the monetary loss issue for me. All boxes product has been damaged due to mishandling during transport. Can not upload pic of all cartons so uploading pic of one.

I have booked 2 consignments of material with docket number : 67523160 dtd 14/08/2019 to minda distribution & services ltd. And another docket number 67523325 dtd 06/09/2019 to mandira marketing ltd.. However material was wrongly delivered to each one of them as material of mandira marketing ltd got deliverd to minda distribution and material of minda distribution got delivered to mandira marketing ltd.

Hi i got damaged murti during courier process from safe express kolkata they send the product perfect here i got damaged idol of brass my no is [protected] bill no and pics attached in pics. I want to claim for my product because its broken. I request to senior to solve this problem asap.. Request safe express department to shipp this broken piece of idol to shantipur neadeep kolkata again to that manufacturer

Hi my self rahul das i order the durga murti from shantipur nawadeep wb to faridabad from their end the courier they send is perfect at that time and today is 2nd oct i visited the safe-express palwal i myself pickup my courier from them i signed the page of receiving but when i reached home the product was broken.. From safe express kolkata team they send the perfect product from manufacturer but her its got damaged during loading in between kolkata to faridabad for that i lodge a complaint and request to senior team to take action asap on this

Dear team,

We are complaining about delay in delivery of docket no. 80436489. Which was supposed to be delivered on 4 days earlier but till now shipment is not delivered.

We have login complaint about the same on mail, and your customer care no. But no benefit.

Delivery address is - prima technologies pvt ltd.
No. Provided for delivery is - [protected]

Kindly provide no. Of delivery guy, so that we can get our shipment.

Sir, our department is booking the goods all over india and our department doing business to your transport around 15 years. I contact your ranchi branch for booking the goods to our different branch about 10 time they always give answer i will be come tomorrow, but i am sorry to inform you that they not send any person collect the parcel and not giving satisfactory answer till date.

This is regarding consignment no. 80637770 dt. 14.9.2019 booked from rajpura to chittoor. A. P.

As per the tracking, we got the information that the parcel reached chittoor branch on 21.9.2019, but the delivery waas made
On 25.09.2019 at 1.30 pm. This delivery was also made on our constant followup to your chittoor branch.
Thie delay is very abnormal.

Plese see that this should not happen in future.

Regards

Sapthagiri home needs
Chittoor. A. P.
Phone. [protected]
Sapthagiri. [protected]@gmail.com

Safe express: this is to inform u that before sending any dispatch person please verify whether he is capable of doing his job because the person who came with the vehicle along with the documents he is so rude behave like customers are slaves in front of him using rough language, even used bad words on our staff, if safe express are giving such a huge amount of invoice delivery to unprofessional fellow who is behaving like nizams sarkar son, he didnt have time that customer shouldnt verify any thing or check the delivered material are ok or not he is no where concern about it he only knows we have to sighn the copy he will leave or else i beat u. I ask safe express u pple are working for customer or customers are working for you, in this concern my person as signed the copy due to your delivery boy rude behavior now we came to no that in that 2 boxes are missing which value 60k approx now tell what to do, should i raise the complaint or go to consumer court? This is the matter vale, your immediate action towards this help you for the future business, require any further information call me on [protected] i will share the picture of delivery person.

Ref lr no: 80274760 dated: 20.09.2019

I have send shipment with safe express from leh to alapuzha with way bill no67527079 containing a box on. 19 aug 2019 it recieved on 17 sep 2019 unfortunately 6 items were missing and even my box was realised at edge of box. Below i listed lost items are butter -5nos, milkmade -10nos, baddam 2kg, cashewnuts -2kg, drillingmachine, greasegun. I hope you will work to resolve my problem and find a reason

Safexpress lr no. 69305324 dt. 13/8/2019.
Safexpress demotand-madhyapradesh (Near haxaribaug) outlet contacted but responding very rudely & subsequently not picking up phone. This is not the first time, it happens repeatedly. Demotand safexpress contact person mr. Mishra (Mob. [protected])
It is close to 1 month, we need delivery urgently. Even we tried to contact mr. Praveen (Mob. [protected]) of safexpress panvel from where materials was dispatched, but here also there is no proper response.

Hi

My name is rubin abraham, from ernakulam, kerala.
2 years back i have completed adlm (Advanced diploma in logistics management) from safeducate palarivattom, cochin. And i try to submit my course certificate and nsdc certificate that i got from this institution, after that i can find that that document is illegal and not valid, institution is charged above 60 thousand rupees per each student,
And my friends complained about this institution in police station but we don't get any solution on this.
So kindly help to get re-fund all amount that i paid in this institution.