Claimed

Safexpress Complaints & Reviews

3.7
Last updated May 1, 2024
Complaints 1068
Resolved
718
Unresolved
350
Quick Links
Statistics
Share
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Safexpress
Customer Service Contacts

Safexpress Phone Numbers

Toll free
1 800 113113
178
170
Phone
+91 11 2678 3281
105
147

Safexpress Website

Safexpress Head Office Address

Mahipalpur Extension, NH-8, New Delhi
New Delhi
New Delhi District
Delhi
India
110037

Safexpress reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepak Narwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e way bill no. 80436489

Address:Prima Technologies Pvt.Ltd. S-49, Uppal Southend, sec.49,Shona road Gurgaon, Gurgaon, Haryana, 122018

Dear team,

We are complaining about delay in delivery of docket no. 80436489. Which was supposed to be delivered on 4 days earlier but till now shipment is not delivered.

We have login complaint about the same on mail, and your customer care no. But no benefit.

Delivery address is - prima technologies pvt ltd.
No. Provided for delivery is - [protected]

Kindly provide no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Handloom House
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service for taken goods for booking

Address:Handloom House GEL Church Complex main Road Ranchi, 834001

Sir, our department is booking the goods all over india and our department doing business to your transport around 15 years. I contact your ranchi branch for booking the goods to our different branch about 10 time they always give answer i will be come tomorrow, but i am sorry to inform you that they not send any person collect the parcel and not giving satisfactory answer till date....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
homeneeds
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abnormal delay in delivery

Address:CHITTOOR, CHITTOOR, Chittoor, Andhra Pradesh, 517001

This is regarding consignment no. 80637770 dt. 14.9.2019 booked from rajpura to chittoor. A. P.

As per the tracking, we got the information that the parcel reached chittoor branch on 21.9.2019, but the delivery waas made
On 25.09.2019 at 1.30 pm. This delivery was also made on our constant followup to your chittoor branch.
Thie delay is very abnormal.

Plese see that this should not happen in future.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavan_pc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery boy rude behaviour

Address:Gachibowli, 500011

Safe express: this is to inform u that before sending any dispatch person please verify whether he is capable of doing his job because the person who came with the vehicle along with the documents he is so rude behave like customers are slaves in front of him using rough language, even used bad words on our staff, if safe express are giving such a huge amount of invoice delivery to unprofessional fellow who is behaving like nizams sarkar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma L Krishnan
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing of items

Address:R kishor,arunalayam ,adinadu north,kattilkadavu p o,karunagapally

I have send shipment with safe express from leh to alapuzha with way bill no67527079 containing a box on. 19 aug 2019 it recieved on 17 sep 2019 unfortunately 6 items were missing and even my box was realised at edge of box. Below i listed lost items are butter -5nos, milkmade -10nos, baddam 2kg, cashewnuts -2kg, drillingmachine, greasegun. I hope you will work to resolve my problem and find a reason...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joyjit Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consignment not being delivered and no response from safexpress demotand depo hazaribagh

Safexpress lr no. 69305324 dt. 13/8/2019.
Safexpress demotand-madhyapradesh (Near haxaribaug) outlet contacted but responding very rudely & subsequently not picking up phone. This is not the first time, it happens repeatedly. Demotand safexpress contact person mr. Mishra (Mob. [protected])
It is close to 1 month, we need delivery urgently. Even we tried to contact mr. Praveen (Mob. [protected]) of safexpress panvel from where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RUBIN ABRAHAM
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in valid certificate is issued by their child company safeducate

Address:2nd Floor, veeyam towers, MKK Nair Rd, opp. Axis Bank, Palarivattom, Ernakulam, Kerala 682025, 683585

Hi

My name is rubin abraham, from ernakulam, kerala.
2 years back i have completed adlm (Advanced diploma in logistics management) from safeducate palarivattom, cochin. And i try to submit my course certificate and nsdc certificate that i got from this institution, after that i can find that that document is illegal and not valid, institution is charged above 60 thousand rupees per each student,
And my friends...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mr elisha
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about materials defect received through safexpress.

Address:Safexpress private limited corporate office N.H No. 8, MAHIPALPUR EXTN., NEW DELHI-110037, INDIA, New Delhi, Delhi

I write to bring in your notice that a consignment was booked from moga, punjab to serchhip, mizoram dated 11/8/2019 via safe express waybill no. 65642890. The materials in the consignment was damaged some parts and was not in the condition to use. I have already mentioned in delivery papers also. All was due to mishandling at the time of transit. Kindly take the necessary action and compensate for our damaged materials as soon as possible....
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parameshwar0022
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding product not delivered

Dear sir,

Waybill[protected], this order has out of delivery on the date of[protected] but still didn't delivered and even not called to delivery... How can you give like this service it has been already delayed for 9 days I had got penalty because of your poor service in chitradurga office very disappointing and poor service in chitradurga please take action soon.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveena Vijil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

box damaged when receiving time...

Address:NH No 8, Mahipalpur extn, New Delhi-110037, Allahabad, Uttar Pradesh, 211002

We are not happy with your services. We were promised that your product will be delivered safely at your destination but this is not happend. We received the box in a breakable condition. 01× lock opened, top of the box were bend and broken also bottom of the box were damaged. It is a newly purchased box at the cost of 3, 500/- also 02 x bag handle was broken. I'm a
Central Govt employee (IA), I had to travel all over India. Now,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Dombe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request to send bill / e way bill

Address:Goodwill Power Generators, C-203, Shivshakti Heights, 24/3/2 Shridhar Nagar, Opp. Bharati Hospital, Pune - Satara Road, Dhankawadi, Pune - 411043., Pune, Maharashtra, 411043

Dear sir,
We had purchased genset from himalayan power machine mfg.co. Part of khasra no. 51 & 52 ka. Village kuanwala, haridwar road, dehradun, uttarakhand - 248001. Supplying in maharashtra at various cities through safexpress.
But we are not getting your bill / eway bills from your end. So you are requested to send original bill / eway bills by courier & by mail immediately.

1. Global power solutions, gst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunsnehlata
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

totally damaged refrigerator was received at destination (way bill no. 68024661)

Address:tc 67/1741 near chudukadu devi temple pachalloor,trivanndrum Kerala-695027

Company's staff told me that amount is to be charged is included parcel with wooden packing. Staff told me wooden packing has done at their right local warehouse so they load my refrigerator with cartoon packing and wooden packing is left for warehouse. But when i revived my refrigerator at destination in jalandhar it was without wooden packing.
Now refrigerator was totally damaged and not in a working condition. From back side were...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
9899334524
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waybill no. 68161278 not delivered

The consignment was booked from kanpur to jodhpur on 09 august 2019 and has reached the delivery location i. E jodhpur on[protected] and is not being delivered till yet no contact for delivering branch jodhpur is available. Customer care also not responding
Not expected from such a big cargo company charging high amount but working as a local transport company
Worst service provided have called the booking agent also but still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Binny_Tom
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery vehicle bumped into compound wall

Address:kollappally house, thottakad post, kottayam, kerala, 686539

The deliver vehicle which came to my home was careless driven and it bumped into my compound wall damaging the same on 01-Aug-2019.

The delivery van was from Safexpress Kottayam. (Safex Centre, Meledom Building, Door No 911 E, M L Road, Nattakom, Kottayam - 686013)

please see delivery info and photos attached.

The delivery was made from Kottayam, Kerala and the owner Thomas (+[protected]‬)...
+7 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
M
makshbt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged goods

Sorry for this but i am highly dissatisfied from your courier service as my items that i sent from your courier service has been damaged. I sent courier 2 times from your service but both time my items damaged. I sent the courier to my buyer in bangalore and my buyer also really very disappointed with me and this courier service. I already packed well all the brass items in double packaging but still it will break. Please respond and take...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
unmesh2211
from Sambalpur, Odisha
Report
Copy

assignment not yet delivered

Address:Chennai, Tamil Nadu

My luggage was picked up on 5 th july 2019 from iiitdm near kandigai in chennai. Destination address was in bhubaneswar. Till now i have not received my luggage. Safeexpress has misplaced my luggage. Unfortunately i have lost my waybill number, but i do have the booking id which is [protected]. I contacted customer care several times but nothing happened. They are not giving any updates regarding my assignment. I am totally frustrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nileshkilla
from Vepagunta, Andhra Pradesh
Report
Copy

excessive charge on goods transport

Address:DOOR NO.49-48-21, GROUND FLOOR, NGGO's COLONY, AKKAYYAPALEM, Visakhapatnam, Andhra Pradesh, 530016

Sir,
On 19thjuly2019, the company staff had picked up a cargo of three mid sized cartoons to be transported from visakhapatnam to bangalore. He had given us a copy of the lr mentioning the number of boxes but not writing any transportation charge details. We had ask him to book as "to pay". Once the material reached bangalore, the consginee contacted me saying that they are asking a very high price. Hence settle the payment at my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyanka321saha
from Kolkata, West Bengal
Sep 23, 2022
This thread was updated on Sep 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damage goods

Address:Atmaram & Co. ICC Towers, 4 India Exchange Place, Kolkata, West Bengal, 700001

Dear sir,

This is a mail regarding the waybill no. 68894355 dated 24/07/2019

Today we have received our 3 parcels but all are in damage condition.

I have attached the photos copies & bilty copy as a reference.

As we have received the damaged product & the item is now no longer usable for us.

So please look into this matter on urgent basis & process the damage claim.br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
DKTB
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessive charges

Address:D.K THAILY BHANDAR, Kamla Apartment, Shop no. 11, Powai Chowk, 421003

Hello
This is Kishore

Recently I send parcel to Trivandrum.
Way Bill no. 65475497
Charged a lot from Bhiwandi to Trivandrum.

Consignee get parcel from Delhi to Trivandrum pays very less.
I'm attaching pictures of previous receipts of Safexpress from Delhi to Trivandrum.

Kindly look into the matter, and charge less so that Consignee pay and collect parcel from his place.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhish3kk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged bike

I recently transported the bike from Jammu to Pune and the bike has received some damages. The waybill number is 68123577. I had already informed the person name Mr. Sushil (+91 [protected]), Mr. Gaurav Sharma (+91 [protected]) (SafeExpress Jammu), Mr. Ramashraya Singh (+91 [protected]) (SafeExpress Pune) about it. Initially, I was going to ignore this minor damage but when I enquired it is worth Rs. 2500.

They kept on giving...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy