Safexpress Complaints & Reviews

Dear Sir,
1 box was booked from Secunderabad to Warangal on 20/05/2019 with LR No: 63065668. But it was not dispatched till date (20/06/2019). we tried to contact your Secunderabad branch 1st they answered our call and said "material is missing, we will find out and dispatch it as early as possible", but in recent days they are not answering our call. I need status of my shipment

We have received a damaged product(gas stove), request you to compensate. It is really disgusting. You can call me for further information. Product got delivered after more than one month. It was not well packed, such a bad service i have experienced ever. Product was sent by Safexpress Pvt Ltd, Gaya(Bihar) Address: rai [censored]al of road mortar ghat near s.b electronic, 823001, India.
MB no[protected], [protected]. Kindly call him for more info. I am waiting for reply asap. Kindly resolve this as soon as possible. I would like to take refund on this. It costs more than 4000. Please issue a refund. You can call me on my cell phone - [protected], [protected].

Tracking number[protected]

Urgent material delivered through Safexpress on 4th June, which reached Jamshedpur on 5th June, since then material was lying at Safexpress Jamshedpur without even notifying us . on 10th customer called us for material and inturn we called Safe who confirmed person in charge was on leave hence the delay. Even today the material has not been delivered also we or the end customer clearly DONOT know the exact reason . The material is incurring LD since 6th June . Please take immediate action.

Mu name is prudhviraj from rajahmundry.
My company send 10 cases to me from hyd dr reddys lab. Rajahmundry safe espress received on 30/05/19 that products bt still they or not delivery to me and when I am call to them they are not give proper response to me this is not good my work will be pending due to this safeexpress delay kindly take action...
M

I booked the consignment on 1/6/2019 from delhi to barabanki
client name is jitender ph no [protected] . Item no is wooden table well packed put your persons broke the whole table and now the table has been rejected by the party . This is not been first time earlier also i made a complaint regarding my other doc to your officer mr bharat bhushan from dec 2018 but no reverts.The safeexpress person where i booked the goods (sadar bazaar) he said i had written each and every thing on the parcel like handle with care and deliver properly.But your company persons did not work well for customers satisfaction
i want my builty charges and my damaged goods cost back asap.

Dear sir/madam,
This is regarding the delay in delivery of my consignment and false information provided by support team. The consignment with wb no. 67523959 was sent from pune to be delivered to patna. Consignment left pune on 25.05.19 and was scheduled to be delivered on 29.05.19. As of today the consignment has not reached patna.
I have been contacting tha support team on daily basis so as to enquire about the same and information given by them are not correct at all. Day before yesterday i was told that the consignment was in jharkhand and transit time is 12 hours and now 60 hours have passed, yesterday i was told consignment is in aurangabad (Bihar) and transit time is 4 hours, but till now i. E after 24 hours it has not yet reached patna. Seems like they don't have proper contact with the vehicle driver or no gps system to track the vehicle.
These things are not expected by such a big reputed company like yours. I had some things planned which had to be cancelled due to delay in the delivery.

I request you to please look into it on priority basis. Looking forward for your reply.

This is dhanush from hemair systems india limited. We have received a shipment from meerut ptfe products pvt ltd from up through safexpress logistic service. We have paid an amount of rs. 5, 174 as freight charges and did not receive any invoice. Kindly look into this and send us an invoice.
Waybill number:[protected]Delivered on may 27th)
Below are my details.
Dhanush
[protected]
[protected]@hemair.net...

Dear team,

This is to inform you that.in your logistics we are receiving the goods from more than 5 years. But services are very poor.

I sharing a details one shortage of goods 1.5 kgs (Almonds) on two bags
Goods from delhi to vijayawada with delivery receipt no:[protected]
On dated:[protected]. One of the employee mr srinivas his mobile no:[protected] in vijayawada hub in-charge is not giving proper answer.

This not the first time we had complained many time's to him.
Mistake happening from them. Because bags are getting holes and sucking the goods from bags it is clearly showing. We had attached images of bags and consignee details.

Kindly do the needful.
Contact no:[protected]

I made a booking for c2h from guwahati to khammam (Waybill number[protected] and it's been 12 days from sending the shipment and i didn't even receive it yet and the thing is that it shows that i have received the shipment 5 days back in the website. It is very unprofessional how could my shipment show that it is delivered even i haven't received it, now i am worried as it contains a lot of important things and i am complaining to then from the last 5 days and i don't know whether they are taking it seriously or not if they would have taken it seriously my shipment would have reached home by now.

I am unable to track my shipment. It is showing invalid waybill number. Copy of receipt is attached. Very irresponsible service. It has been a week since i sent my stuff from silchar to dibrugarh.. I have not received my stuff neither am i able to track my shipment. It still shows waybill no not valid. I have attached the receipt. Very very irresponsible service. I need my stuff as soon as possible. Will never recommend it to anyone.

My waybill no. 61825293 has not been delivered yet even after 18 days. The bike was to be delivered from sahibabad to bangalore. The shipment was initiated on may 11 and today is may 28.
Everyday they keep telling me a new story. Nothing is working.
Ujjwal hub-in-charge keeps telling me a new story everyday ([protected]). Even the call center keep telling me that today they'll deliver but they are also lying.

Wb no 60073982. From chennai to bhadrak. Booked on 02 may 19 and delivered on 15 may 19. My washing machine body has been damage. I have already mentioned in delivery papers which has been taken by delivery boy. Details photo attached. Plz find the photograph and resolve the issue as soon as possible. My wasing machine is only one year old and make samsung. Plz resolve the issue

Docket no.[protected], iam a receiver my parsal arrived from mumbai & maunath bhanjan is late to deliver my order.
Azamgarh my city. Maunath bhanjan to azamgarh 40. Km away.
Maunath bhanjan received my parsal 08.05.2019 but still not delver my parsal.. Engine oil 210 5 drum in myparsal is a heavy parsal not small.
I raised to complaint maunath bhanjan.

I send my shipment from bhandinda and the number is 61864420.. My luggage covered with steel box is not safely handled.. And the box is damaged with distilled water which is for battery.. And the box overload with some other goods over it. And it's bend slightly..
I need proper action for this. And the same time i need proper replacement and money for that

I had booked three sony led tv via way bill no 64454114 from mumbai to dehradun. When i received the parcel at dehradun it was found that one of 43 inch sony tv screen was completely damaged during the transit period from mumbai to dehradun. As i'm defence employee my colleagues suggest this courier service for transportation of my tv as they already use their service for transporting their tv and they told this courier service will take care of your item perfectly and u need not to worry but when i received my package i m highly disappointed by your service as your service damage my tv screen completely and it causes a problem for me now if this is the case how i recommend ur courier service to my other colleagues if appropriate action is not taken against my complaint and my damage will not reimburse to me as soon as possible so that i will purchase a new tv for me. Hope ur reputed company will take appropriate action as soon as possible and reimburse the damage occur to my tv screen. Waiting a gud response from your reputed company

Dear sir/madam,

With reference to the consignment no. 64955812 is booked on 1st april 2019 from shivpuri to mangalore, when i follow-up with safe express customer care today they were informing still there is no update on this consignment this was kept on hold at booking branch so i asked them what is the reason of holding this consignment, they don't have proper reason.

Please look into this, we required the consignment urgently.

Regards,
Harshith
Medorganics india private limited, mangalore

There was a shipment booked on 23rd from hll trivandrum to changanacherry (Nova pharmaceuticals) pod # 66489660 items: blood bags. Which was urgently shipped through you and it was not dispatched till today 25/3/19.
Kindly look in to this matter and do the needful at the earliest. Since its blood bag please prioritize as top urgent.

Thanks nova pharma

I had booked my consignment through safe exp amritsar for trivandrum on 26 dec 18. But in trivandrum i received damaged consignment. When approached to trivendrum safe exp, he told please approach to amritsar where you had booked your consignment. When approached to amritsar, mr vikash rep of safe exp told that your complain has been lodged but so far he is not able to tell my complain progress. Now i guess my complain had not been lodge. Plese tell me what to do further otherwise i will go to consumer court.

This is with regards to lr no. 64844327 which was dispatched from varanasi to anamanapudi gudivada. Material is not yet reached to destination city. Even after informing urgency support from safe express team is very poor, when we follow-up for the consignment daily we are getting a different-different story. Today i personally went to local delivery branch they are informing vehicle was undergone some major breakdown & they don't have the exact update when it will reach and where it reached. So i requested them to transfer to some other vehicle and arrange for immediate delivery..

I am rajeev, on 22 feb 2019 i had despatched my goods with way bill number 64919397. I also got sms confirmation regarding the pick up. The goods was to be transported from srinagar to hyderabad for which safe express claims 8 days. But till date the goods didn't reach hyderabad. When enquired with safe express customer executive he has no information regarding the consignment. This kind of dishonest and inefficient service should be corrected.