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Safexpress Complaints & Reviews

3.7
Last updated May 1, 2024
Complaints 1068
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718
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Safexpress reviews & complaints page 36

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N
Naga Taka
from Mumbai, Maharashtra
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additional charges

Dear Officials,
It is highly regrettable to say that safeexpress parcel delivery coded 66522130 shipped from Delhi(110088) to Dimapur (797112) was charged exorbitantly.
The charge mentioned to me at the time of pickup was INR 2236/- but when delivered the delivery person charged INR 2504/-.
Kindly look into the matter and address why this uniformed hike in the charges.
Such uniformed and unprofessional hike in...
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Address:Leh, Jammu and Kashmir

I booked SafeExpress service from Leh to Pune. Service for bike+Box (helmet), Saddle Bag, Leg guards. Till now I received bike with saddle bag, it fine no issues with bike. But I saw my Saddle bag was open and the knee guards which was tied with bike seat, it was packed inside bag and bag item was not there. It was totally missed from bag only leg guards are there. I asked in Leh office, according to them it was packed as the way I was did...
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avisinha94
from Raghunathpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inordinate delay in delivery of consignment

I booked the services of safexpress from bangalore to ntpc barh on 15/06/2019. Provided all the necessary details, the correct address and paid extra for safextension service.

Till now the consignment has not been delivered because safexpress has a faulty pin code record in place.

I have provided the correct pin code of the destination address - ntpc barh (Attached screenshot at proof) and explained it to them...
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आलोक कुमार सिंह
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parsal not delivered says office after 10 days we have delivered

Address:Ram Nagar Clony, Chash, 827013

Dear sir
This is inform you i do contact safe express office saturday 2 times, sunday 3 times, monday 8th time, due to parsal,
My parshal docket no :[protected],
And specal requesting to office please deleverd my parahal, this is urgent goods,
But office mamber said after 2-3 hours deleverd goods,
And monday evening said after 10 days we have your parshal deleverd,
What is reason sir?? br...
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B
bathel yeptho
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer service ever

The delivery service is very bad and i would like to say please give us the correct date of delivery i’ve been waiting for my goods since 18th and today is 22nd. The delivery was from delhi to jaipur. They’ve been postponing my delivery since then and later i’ve been charged with 600rs for the late delivery with the problem saying the truck is not available for the delivery. The main reason for the delivery was to get my stuff on time...
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B
Bathel
from Mumbai, Maharashtra
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my goods not delivering on time.

The delivery service is very bad and i would like to say please give us the correct date of delivery i’ve been waiting for my goods since 18th and today is 22nd. The delivery was from delhi to jaipur. They’ve been postponing my delivery since then and later i’ve been charged with 600rs for the late delivery with the problem saying the truck is not available for the delivery. The main reason for the delivery was to get my stuff on time...
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G
Ganesh Dakave
from Mumbai, Maharashtra
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damage induction cooktop in shipment

Address:J-1002, Roystonea Society, Magarpatta city, Hadapsar, pune., 411013

My friend parcel my luggage from nagpur to pune. In that induction cooktop was there but when it received upper surface were broken completely.I think your employee not handled properly that shipment and i need refund money for that . I have attached video of bill and photo of induction. Your employee not handling boxes properly. So i need refund of the same through UPI on [protected]....
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G
Ganeshgda
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

material not received

Address:Plot no: B 45 Auto nagar, Warangal, Telangana, India, Warangal, Andhra Pradesh, 506012

Dear Sir,
1 box was booked from Secunderabad to Warangal on 20/05/2019 with LR No: 63065668. But it was not dispatched till date (20/06/2019). we tried to contact your Secunderabad branch 1st they answered our call and said "material is missing, we will find out and dispatch it as early as possible", but in recent days they are not answering our call. I need status of my shipment...
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N
Nikeshjap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gas stove

Address:Kondapur, Hyderabad, Telangana, 500084

We have received a damaged product(gas stove), request you to compensate. It is really disgusting. You can call me for further information. Product got delivered after more than one month. It was not well packed, such a bad service i have experienced ever. Product was sent by Safexpress Pvt Ltd, Gaya(Bihar) Address: rai [censored]al of road mortar ghat near s.b electronic, 823001, India.
MB no[protected], [protected]. Kindly call him for...
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A
Arconic
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

material not delivered

Address:East Singhbhum, Jharkhand

Urgent material delivered through Safexpress on 4th June, which reached Jamshedpur on 5th June, since then material was lying at Safexpress Jamshedpur without even notifying us . on 10th customer called us for material and inturn we called Safe who confirmed person in charge was on leave hence the delay. Even today the material has not been delivered also we or the end customer clearly DONOT know the exact reason . The material is incurring...
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P
Prudhvirajjoel
from Mumbai, Maharashtra
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products received on 30|/ 05 /19 still they are not delivery to me .

Address:Kolamuru, East Godavari, Andhra Pradesh, 543102

Mu name is prudhviraj from rajahmundry.
My company send 10 cases to me from hyd dr reddys lab. Rajahmundry safe espress received on 30/05/19 that products bt still they or not delivery to me and when I am call to them they are not give proper response to me this is not good my work will be pending due to this safeexpress delay kindly take action...
M...
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G
gurubani1$
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged the goods lr no 68044697

Address:597 FIRST FLOOR GALI NO 5 SHALIMAR PARK EXTN, New Delhi, Delhi, 110032

I booked the consignment on 1/6/2019 from delhi to barabanki
client name is jitender ph no [protected] . Item no is wooden table well packed put your persons broke the whole table and now the table has been rejected by the party . This is not been first time earlier also i made a complaint regarding my other doc to your officer mr bharat bhushan from dec 2018 but no reverts.The safeexpress person where i booked the goods (sadar bazaar)...
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A
abhishekmarine
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grievance regarding wb no. 67523959

Dear sir/madam,
This is regarding the delay in delivery of my consignment and false information provided by support team. The consignment with wb no. 67523959 was sent from pune to be delivered to patna. Consignment left pune on 25.05.19 and was scheduled to be delivered on 29.05.19. As of today the consignment has not reached patna.
I have been contacting tha support team on daily basis so as to enquire about the same and...
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Ravinder Saggam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gst invoice not received

Address:Hyderabad, Telangana

This is dhanush from hemair systems india limited. We have received a shipment from meerut ptfe products pvt ltd from up through safexpress logistic service. We have paid an amount of rs. 5, 174 as freight charges and did not receive any invoice. Kindly look into this and send us an invoice.
Waybill number:[protected]Delivered on may 27th)
Below are my details.
Dhanush
[protected]
[protected]@hemair.net...
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S
Sltvja
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shortage of goods 1.5 kgs (almonds)

Address:Sri lalitha Traders,Shopno:391, M G W C Complex, Gollappudi, 521225

Dear team,

This is to inform you that.in your logistics we are receiving the goods from more than 5 years. But services are very poor.

I sharing a details one shortage of goods 1.5 kgs (Almonds) on two bags
Goods from delhi to vijayawada with delivery receipt no:[protected]
On dated:[protected]. One of the employee mr srinivas his mobile no:[protected] in vijayawada hub in-charge is not giving...
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Malothu Karthik
from Khammam, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my shipment and it shows shipment received in website

I made a booking for c2h from guwahati to khammam (Waybill number[protected] and it's been 12 days from sending the shipment and i didn't even receive it yet and the thing is that it shows that i have received the shipment 5 days back in the website. It is very unprofessional how could my shipment show that it is delivered even i haven't received it, now i am worried as it contains a lot of important things and i am complaining to then from...
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Ridhi0801
from Mumbai, Maharashtra
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid waybill number despite being a week of sending stuff

Address:Dibrugarh, Assam

I am unable to track my shipment. It is showing invalid waybill number. Copy of receipt is attached. Very irresponsible service. It has been a week since i sent my stuff from silchar to dibrugarh.. I have not received my stuff neither am i able to track my shipment. It still shows waybill no not valid. I have attached the receipt. Very very irresponsible service. I need my stuff as soon as possible. Will never recommend it to anyone....
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SayantanNandi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bike not delivered even after 18 days

Address:New Delhi, Gautam Buddh Nagar, Uttar Pradesh, 201304

My waybill no. 61825293 has not been delivered yet even after 18 days. The bike was to be delivered from sahibabad to bangalore. The shipment was initiated on may 11 and today is may 28.
Everyday they keep telling me a new story. Nothing is working.
Ujjwal hub-in-charge keeps telling me a new story everyday ([protected]). Even the call center keep telling me that today they'll deliver but they are also lying....
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Meghanad Jena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine received in damaged condition

Address:Balsore, 756100

Wb no 60073982. From chennai to bhadrak. Booked on 02 may 19 and delivered on 15 may 19. My washing machine body has been damage. I have already mentioned in delivery papers which has been taken by delivery boy. Details photo attached. Plz find the photograph and resolve the issue as soon as possible. My wasing machine is only one year old and make samsung. Plz resolve the issue...
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A
amit85740
from Mohali, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad service maunath bhanjan uttar pradesh

Address:SIDHARI MAU BYPASS ROAD AZAMGARH, 276001

Docket no.[protected], iam a receiver my parsal arrived from mumbai & maunath bhanjan is late to deliver my order.
Azamgarh my city. Maunath bhanjan to azamgarh 40. Km away.
Maunath bhanjan received my parsal 08.05.2019 but still not delver my parsal.. Engine oil 210 5 drum in myparsal is a heavy parsal not small.
I raised to complaint maunath bhanjan....
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