Safexpress Complaints & Reviews

Sir, our department is booking the goods all over india and our department doing business to your transport around 15 years. I contact your ranchi branch for booking the goods to our different branch about 10 time they always give answer i will be come tomorrow, but i am sorry to inform you that they not send any person collect the parcel and not giving satisfactory answer till date.

This is regarding consignment no. 80637770 dt. 14.9.2019 booked from rajpura to chittoor. A. P.

As per the tracking, we got the information that the parcel reached chittoor branch on 21.9.2019, but the delivery waas made
On 25.09.2019 at 1.30 pm. This delivery was also made on our constant followup to your chittoor branch.
Thie delay is very abnormal.

Plese see that this should not happen in future.

Regards

Sapthagiri home needs
Chittoor. A. P.
Phone. [protected]
Sapthagiri. [protected]@gmail.com

Safe express: this is to inform u that before sending any dispatch person please verify whether he is capable of doing his job because the person who came with the vehicle along with the documents he is so rude behave like customers are slaves in front of him using rough language, even used bad words on our staff, if safe express are giving such a huge amount of invoice delivery to unprofessional fellow who is behaving like nizams sarkar son, he didnt have time that customer shouldnt verify any thing or check the delivered material are ok or not he is no where concern about it he only knows we have to sighn the copy he will leave or else i beat u. I ask safe express u pple are working for customer or customers are working for you, in this concern my person as signed the copy due to your delivery boy rude behavior now we came to no that in that 2 boxes are missing which value 60k approx now tell what to do, should i raise the complaint or go to consumer court? This is the matter vale, your immediate action towards this help you for the future business, require any further information call me on [protected] i will share the picture of delivery person.

Ref lr no: 80274760 dated: 20.09.2019

I have send shipment with safe express from leh to alapuzha with way bill no67527079 containing a box on. 19 aug 2019 it recieved on 17 sep 2019 unfortunately 6 items were missing and even my box was realised at edge of box. Below i listed lost items are butter -5nos, milkmade -10nos, baddam 2kg, cashewnuts -2kg, drillingmachine, greasegun. I hope you will work to resolve my problem and find a reason

Safexpress lr no. 69305324 dt. 13/8/2019.
Safexpress demotand-madhyapradesh (Near haxaribaug) outlet contacted but responding very rudely & subsequently not picking up phone. This is not the first time, it happens repeatedly. Demotand safexpress contact person mr. Mishra (Mob. [protected])
It is close to 1 month, we need delivery urgently. Even we tried to contact mr. Praveen (Mob. [protected]) of safexpress panvel from where materials was dispatched, but here also there is no proper response.

Hi

My name is rubin abraham, from ernakulam, kerala.
2 years back i have completed adlm (Advanced diploma in logistics management) from safeducate palarivattom, cochin. And i try to submit my course certificate and nsdc certificate that i got from this institution, after that i can find that that document is illegal and not valid, institution is charged above 60 thousand rupees per each student,
And my friends complained about this institution in police station but we don't get any solution on this.
So kindly help to get re-fund all amount that i paid in this institution.

I write to bring in your notice that a consignment was booked from moga, punjab to serchhip, mizoram dated 11/8/2019 via safe express waybill no. 65642890. The materials in the consignment was damaged some parts and was not in the condition to use. I have already mentioned in delivery papers also. All was due to mishandling at the time of transit. Kindly take the necessary action and compensate for our damaged materials as soon as possible. I have attached the defected photos

Dear sir,

Waybill[protected], this order has out of delivery on the date of[protected] but still didn't delivered and even not called to delivery... How can you give like this service it has been already delayed for 9 days I had got penalty because of your poor service in chitradurga office very disappointing and poor service in chitradurga please take action soon..

We are not happy with your services. We were promised that your product will be delivered safely at your destination but this is not happend. We received the box in a breakable condition. 01× lock opened, top of the box were bend and broken also bottom of the box were damaged. It is a newly purchased box at the cost of 3, 500/- also 02 x bag handle was broken. I'm a
Central Govt employee (IA), I had to travel all over India. Now, the box was not good for carry luggages.
Plz look into these matter and make sure such problems won't happen in future otherwise you lose the trust of customers.

Dear sir,
We had purchased genset from himalayan power machine mfg.co. Part of khasra no. 51 & 52 ka. Village kuanwala, haridwar road, dehradun, uttarakhand - 248001. Supplying in maharashtra at various cities through safexpress.
But we are not getting your bill / eway bills from your end. So you are requested to send original bill / eway bills by courier & by mail immediately.

1. Global power solutions, gst...

Company's staff told me that amount is to be charged is included parcel with wooden packing. Staff told me wooden packing has done at their right local warehouse so they load my refrigerator with cartoon packing and wooden packing is left for warehouse. But when i revived my refrigerator at destination in jalandhar it was without wooden packing.
Now refrigerator was totally damaged and not in a working condition. From back side were the compressor is originally fitted by the company is diplaced and shifted to other side, it was totally damaged. Refrigerator compressor is totally damaged and not in working condition. There are so many dents on refrigerator, original metallic coating over the fridge is damaged as well.
Way bill no.[protected]
Contact no. -[protected]

The consignment was booked from kanpur to jodhpur on 09 august 2019 and has reached the delivery location i. E jodhpur on[protected] and is not being delivered till yet no contact for delivering branch jodhpur is available. Customer care also not responding
Not expected from such a big cargo company charging high amount but working as a local transport company
Worst service provided have called the booking agent also but still no response

The deliver vehicle which came to my home was careless driven and it bumped into my compound wall damaging the same on 01-Aug-2019.

The delivery van was from Safexpress Kottayam. (Safex Centre, Meledom Building, Door No 911 E, M L Road, Nattakom, Kottayam - 686013)

please see delivery info and photos attached.

The delivery was made from Kottayam, Kerala and the owner Thomas (+[protected]‬) does not seem to care, despite several phone calls.

Sorry for this but i am highly dissatisfied from your courier service as my items that i sent from your courier service has been damaged. I sent courier 2 times from your service but both time my items damaged. I sent the courier to my buyer in bangalore and my buyer also really very disappointed with me and this courier service. I already packed well all the brass items in double packaging but still it will break. Please respond and take immediate action.
Courier details:
1.[protected]Tracking no.) moradabad to bangalore
Date: 22/07/2019
Remark: brass swan set damaged.
2.[protected]Tracking no.) moradabad to bangalore
Date: 26/07/2019
Remark: brass statues damaged.
One more thing is that my buyer received the parcel and after opened he found that the items are damaged later after opening. Hence in pod slip already he wrotes ok and signed it but the items are damaged after opening but the delivery boy had gone that time. My both parties totally disappointed and it marked as my loss in business relationship and also financial loss.
Thanks and regards.
Malik shuaib
Please contact me at+91-[protected]
Please let me know as soon as possible. As my business relationship spoils and also my financial loss due to this type of deliveries.

My luggage was picked up on 5 th july 2019 from iiitdm near kandigai in chennai. Destination address was in bhubaneswar. Till now i have not received my luggage. Safeexpress has misplaced my luggage. Unfortunately i have lost my waybill number, but i do have the booking id which is [protected]. I contacted customer care several times but nothing happened. They are not giving any updates regarding my assignment. I am totally frustrated as my luggage is missing.
Must go to the consumer court.

Sir,
On 19thjuly2019, the company staff had picked up a cargo of three mid sized cartoons to be transported from visakhapatnam to bangalore. He had given us a copy of the lr mentioning the number of boxes but not writing any transportation charge details. We had ask him to book as "to pay". Once the material reached bangalore, the consginee contacted me saying that they are asking a very high price. Hence settle the payment at my end only. Here upon enquiry i came to know an exorbitant amount of rs.7, 080/- was charged.

For these mid sized boxes which usually the transporter charges about rs.600 per box, safexpress has charged rs.2, 360/- per box. The rates charged are just too high by any standards. Do mind these rates have been charged for by road transportation and not by air transportation.

They had given me only one lr vide number 68789666 dtd 19jul2019 for three boxes. But the transporter later without my knowledge changed this lr, made it for two boxes and made another lr for a single box.

Have spoken to the local branch manager mr. Neelkant and the retail head for ap mr. Akhilesh. But got no help in correcting it to a reasonable amount.in the meanwhile the stock is stuck for 10days.

We request you to resolve the issue at the earliest. Please check and set a realistic figure to pay. So that we make the payment and get the delivery of the goods.

Dear sir,

This is a mail regarding the waybill no. 68894355 dated 24/07/2019

Today we have received our 3 parcels but all are in damage condition.

I have attached the photos copies & bilty copy as a reference.

As we have received the damaged product & the item is now no longer usable for us.

So please look into this matter on urgent basis & process the damage claim.

Please let me know if you need any further details.

Waiting for your favorable response.

Hello
This is Kishore

Recently I send parcel to Trivandrum.
Way Bill no. 65475497
Charged a lot from Bhiwandi to Trivandrum.

Consignee get parcel from Delhi to Trivandrum pays very less.
I'm attaching pictures of previous receipts of Safexpress from Delhi to Trivandrum.

Kindly look into the matter, and charge less so that Consignee pay and collect parcel from his place.

Thankyou

I recently transported the bike from Jammu to Pune and the bike has received some damages. The waybill number is 68123577. I had already informed the person name Mr. Sushil (+91 [protected]), Mr. Gaurav Sharma (+91 [protected]) (SafeExpress Jammu), Mr. Ramashraya Singh (+91 [protected]) (SafeExpress Pune) about it. Initially, I was going to ignore this minor damage but when I enquired it is worth Rs. 2500.

They kept on giving me contact numbers of other people at Safexpress like a government office. Today I got a call from one more guy named Sarpunch D Chauhan ( +91 [protected] ). This guy simply said I was lying about the parts price and was trying to tell me to get it covered under insurance which I declined. I know they have manhandled the bike and that is the reason I want them to pay for it.

This damage is caused because of the sheer negligence of people at Safexpress and nothing else. Moreover, my motorcycle had wheat flour all over it. Making it seem like they transported it with some goods carrier.

Dear Officials,
It is highly regrettable to say that safeexpress parcel delivery coded 66522130 shipped from Delhi(110088) to Dimapur (797112) was charged exorbitantly.
The charge mentioned to me at the time of pickup was INR 2236/- but when delivered the delivery person charged INR 2504/-.
Kindly look into the matter and address why this uniformed hike in the charges.
Such uniformed and unprofessional hike in the charges is highly unexpected and a sheer disappointment.
It is a request that this complaint be addressed and inform the reason for the hike at the earliest.