Safexpress Complaints & Reviews

Denying to do door pickup with the intention of making extra commission but when i refused they were rigid and i had to cancel this shipment. They then repeadidly called and then misbehaving with the helper who helped in packaging a day before when the shipment was supposed to leave. They refused to give him his salary and fired him from the job with the allegations that he had taken commission and box cost money from me which he did not. Please look into this matter as this is grave sin to deny someone of his salary in these difficult times. I will be happy to oblige in case you want my testament.

I booked 2 packets of personal belongings from kakinada to banglore vide waybill no 81815289. Though i delivered the items on 7th july but waybill issued on 10th july.

While tracking the packets, i found those are shipped on 11th july and destination is showing coimbatore in stead of banglore. When i pointed this wrong despatch to your kakinada staff, he is keeping quite and not lifting my phone. Pl look in to and inform the status on priority in my mobile [protected].
Thanks
B hari shankar

Dear sir,

We have received the item (Chair massager), but some parts is broken,
So asap on priority, our resolved the enquery
Wway bill 83712695

Respected Sir,
I am G Somaiah, my luggage despatched from Alwar, Rajasthan to Atchyuthapuram, Kuchinapudi, Guntur, Andhrapradesh-522262. Total 04 boxes (03xTin boxes, 01xCartoon Box, big size).

But I received 03xTin boxes only, another 01xbox not received as on date.

I am raised complaint s through customer care, Alwar Branch Manager,

But No action found, take necessary action timely

My package with waybill number 83811815 from coimbatore to rajahmundry booked on 29/06/2020 not yet delivered to us. It reached destination address on 04/07/2020 itself. No communication from the local branch person and there is no proper response from customer care executives. It is very difficult to find a responsible person to deal with the issue.

Greeting from vkml books
Let me know the status of lr no[protected]. May i know the reason for delay.

Dear Concern,

Have a nice day..

This is to bring into your notice that I've used your service to deliver my package from Jorhat to Kakinada on[protected] and I paid the delivery charges at the time of registration. But what happened here is, the person who came to deliver my package is telling me to pay the payment to receive the package as the invoice says is to be paid at the time delivery, and they are not giving the package.
Now the thing is it's been nearly one month and I've not received my belongings yet try to sort this out as soon as possible for my convenience.
I' m looking forward for an immediate response from your side as it's getting delay day by day.
Please find the below attached invoice for your reference.
Feel free to contact for any doubts on below sign
Kindly do the needful.

D.Berachah Andy
D.no-19-2-6,
Police line street, Bank pets,
Kakinada, East Godavari District,
Andhra Pradesh 533001
Contact Number - +[protected]

With reference to the attachment we would like to raise our concern about undelivered material.

A ape the tracking details the material reached barnala on[protected] but it is undelivered till date.

We have also tried to reach barnala office but one number shared is not reachable and another number is saying it is not the number of barnala safexpress office.

Kindly look into the matter and do the needful at the earliest.

Regards
Ashish jha
[protected]

My waybill no: 86033202, i already raised complaints enq[protected], enq[protected], enq[protected], enq[protected] none of this complaints got any response from your side, why do you guys even keep complaint portal then at your official website, from jalandhar (26jun 2020) to hyd warehouse (30, jun 2020) my package reached in 5 days, its been more then 5 days you kept my package in warehouse and not delivered yet, what the hell is wrong with you guys, why can't you deliver from warehouse to within city for 5 days???
Pathetic service, don't care attitude towards enquiry/complaints raised by customers is unacceptable... I will never ever opt for safexpress couriers after this (Aka slowexpensive couriers)

Booked on 25.06.2020 from yelhanka, bangalore, way bill no: — 85858435. Arrived destination kolkata on 29.06.2020. But the said consignment/s has not yet been delivered at my residence. Contacted your call center/ central help line but no such assurance they could percolate to me.in routing details on your website, you will notice so many messages which does not give any intimation by which date the said consignment/s will be delivered. Since i am a consumer, without lodging any state level judicial complaint for recevery of financial losses, i would request your good office kindly inform me about the status of the delivery of the aforesaid consignment/s immediately, since i urgently need the said delivery against way bill no — 85858435. I am submitting my details hereunder —
Receiver — deba prasad pramanik
Address: — 7a jayasree nagar,
Po: — dakshineswar, kolkata — 700076
E mail id — [protected]@yahoo.co.in
Mobile no — [protected] / [protected]

We received the parcel of solar street lights today, 3 lights are damaged during the transportation, 86204714 is bill number..
Value 5880*3 =17640

We received the parcel of solar street lights today, 3 lights are damaged during the transportation, 86204714 is bill number..

Booked URGENT goods on 20/06/2020 from Pune to Tinsukia ( Eway Bill No:[protected]
But haven't received till 1/7/2020

While booking I was told will get the goods in a week
The website is showing materials reached Tinsukia on 29/06/2020

Very Disappointed with the Service

I have booked the consignment on 21.06.2020 from hazaribagh, jharkhand to namakkal, tamilnadu. And same was received on 29.06.2020.

We have opened all the package items yesterday and found following items damaged and missing.

1. Washing machine middle portion fully damaged and came out. Bottom portion also damaged during materials handling and inside swing portion also fully damaged. (Repairing need to be done) (Photos attached).

2. Wet grinder motor fully damaged and came out separately. (Repairing need to be done) (Photos attached)

3. Cycle one no missed during delivery time. (Same to be delivered)

4. One more cycle seat cover damaged and major parts got twisted and got bent. (Repairing need to be done) (Photo attached).

5. Air cooler motor bottom side damaged and during rotation there is struck of the fan. (Repairing need to be done)

6. Plastic boxes and inside glass plates 05 nos fully damaged. (Refund required)

7. Ups inverter battery level indicator packed along with that package and that is also fully damaged. (Parts need to be delivered)

Safe expressway reference number 85503275.
I ordered a study table one month ago via amazon. Supplier name is mp enterprises. Some one from safe express contacted me (His phone number - ‭[protected]‬)
He told me material already arrived and he asked me for my detail address. He told me material will be delivered afternoon at 25 th june 20. Then i called repeatedly to this number and he is not picking up.
Today i called again to this number and he told the road is not ok to deliver. There are other roads and i am really frustrated as this is the first time i faced challenges in safe express. Kindly help me to sort out this consignment 85503275

Hi i booked a consignment fro cochin to gaya via waybill on. 85884205. The online status of the consignment is that the consignment is still at bangalore since[protected]. Plz connect the consignment for next hub as soon as possible coz the more the delayed will be the more i'll suffer loss.

Regards

Shubham shankar
Mob : [protected]
Prop : m/a uma shankar enterprise

Team,

I used safexpress delivery from my college to get my parcel delivered to my home. Packing done on 14th june 2020, package delivered on 27th june 2020. When unpacking i found out that following items are missing,
1. Hair dryer
2. Hair straightener
3. Watch

Kindly help me address this issue

Regards

3 courier box has been shipped from bangalore to jamshedpur. From one of the box many items are missing - leather jacket, dry fruit box, 5 nail polish, face pack, face scrub, headphone. All of them are recently bought.

I have heard so many good review about you guys. But this experience i got. I will not tolerate such thing. I need all my missing items back and i am not going to take any excuse. If i will not get back my items i will go to consumer forum as well.
Is this type of service you guys provide.
How can anyone open my courier in between this is not at all acceptable.

From morning i called your customer service number twice and after for 7 minutes each time i was not able to talk to your representative as they are busy and the call is going to voice message. I dropped my message both the times and still didn't get any calls from you guys. I even write my complaint to your chat window still no reply from you guys. I have other works as well. I am not going to spend my time only to reach out to you guys.

Call me as soon as possible and deliver all my items back. We trust you guys with our luggage and this is we get in return. Highly unprofessional behavior.

My company send a courier docket no.[protected] in the month of feb'20 but till now i am not received any courier and when i searched in portal it shown delivered. Kindly do the needful as soon as possible

I think the company has some gunde as a employee and don't think how to behave with the customers. I will first go to fir then we will discuss.
Can call me at [protected] for further detailed information.