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Safexpress Complaints & Reviews

3.6
Updated: Aug 9, 2025
Complaints 1077
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721
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Safexpress reviews & complaints page 33

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Y
Yogendra Meghwal
Jun 20, 2020
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Dear safexpress customer-care service team,

My product[way bill no.[protected]] is reached to the nearest safexpress centre, and thanks for making it's this much fast.
But it's been around 24 hours with status "out for delivery," and today afternoon, i found the status "un-delivered" your employees didn't even contact me for any kind of delivery regarding issues.
Please look into the matter asap, and if you can try to make delivery as soon as possible, it will be much appreciated.
I'm attaching the screenshot and other details below here for your reference about the delivery status.

Regards
Yogendra meghwal
[protected]
Way bill no. 85454525
+1 photos
Jun 21, 2020
Complaint marked as Resolved 
today I got my order delivered, Thanks Safexpress
Safexpress customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2020
Safexpress Customer Care's response
We appreciate your patience and support. We look forward to serving you soon again. Have a great day ahead.
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    Som Rajput
    Jun 20, 2020
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    Address: motihari

    I will send both image at time of pickup and delivery. At time of delivery my box will totally damaged.
    +4 photos
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      R
      Ravisports Guntur
      Jun 20, 2020
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      Address: Ravisports, 13/2 arundelpet, guntur

      Hi this ravisports guntur
      Stock booking at 13/06/2020, 16/06/2020, arrvied at hyderabad but hyderabad to guntur one day trsports still i have not recived goods this lr no 85733231 tq
      +2 photos
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        N
        neeharika1206
        Jun 11, 2020
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        Resolved

        I had my details registered on 9th june 2020 for pickup request. The delivery agent has no sense of responsibility of getting the cartons delivered. I have been trying to contact the person but there is no response. I had clearly mentioned to the customer care team that i have a flight on saturday and i require to pack everything which will take time. But they have failed to understand the urgency of the situation. I will also be escalating it to higher authorities to make them realize that such a big logistics service provider have such a lousy service. Pathetic experience already!!!
        Aug 12, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Verified Support
        Jun 11, 2020
        Safexpress Customer Care's response
        We are extremely apologetic for the inconvenience caused to you, please help us with your contact details to assist you further.
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          D
          Dharmana harish naidu
          from Bhimunipatnam, Andhra Pradesh
          Jun 8, 2020
          Resolved
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          Resolved

          safe express tracking site showing waybill undelivered

          Dear sir,

          I had booked your transportation service for my luggage from old rajendra nagar, new delhi to srikakulam, andhra pradesh. They took rs. 1000 per box and an extra 1500 for home delivery (Total 6500 for 98 kgs). I had paid the money to the executive through phone pe on 28th may, 2020. So i was tracking for my parcel and it shows way bill undelivered. I tried contacting customer care but there is no response. I tried...
          +1 photos
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          4 found this helpful
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          S
          sagar3550
          Jun 8, 2020
          Resolved
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          Address: Hyderabad

          This is regarding a delivery if my sports bic from Hyderabad to Siliguri. The package was despatched in March . I was later approached by customer service to accept delivery after lockdown, which I did. However even now there is no response from your side. The only contact I have is of +[protected], who claims to be manager. This fool has no clarity of the issue despite my deliberate briefing him. He is simply postponing the dates of delivery. Need an early intervention from higher ups to do the needful.
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          Safexpress customer support has been notified about the posted complaint.
          Verified Support
          Jun 09, 2020
          Safexpress Customer Care's response
          Please accept our sincere apologies. We are escalating your complaint to the concerned department. Our representative will get back to you soon
          Verified Support
          Jun 09, 2020
          Safexpress Customer Care's response
          Kindly share your contact details .
          Jun 09, 2020
          Updated by sagar3550
          [protected]
          Jun 24, 2020
          Updated by sagar3550
          When will the customer support contact me?
          I have shared my contact details.
          Verified Support
          Jun 27, 2020
          Safexpress Customer Care's response
          Hi, please note that this entity- Safexpress Packers and Movers doesn't belong to us. Please contact the right organisation.
          [protected]
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            S
            sushk9
            Jun 8, 2020
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            Resolved

            The delivery person from safe express misbehaved with me in my home when delivering the boxes. I was alone at home and it was a very scary experience. I have been thoroughly shaken after the incident. I somehow doubt i will be ever using safe express again and this brings me to the question on how does safe express choose its staff and the safety of the customers
            Aug 7, 2021
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
            We are extremely apologetic for the inconvenience caused to you. We are escalating your complaint to the concerned department. Please share your contact details and waybill number for arranging a call back for you.
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              C
              calix
              Jun 8, 2020
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              Resolved

              Address: 143 Dr rajendra Prasad nagar 200 feet heerpura by pas , ajmer road jaipur 302019 9829073284

              My docket no is 84298876, booking date is 27 may expected deliverred ate is 1 juen but my consignment not received yet, your service is very bad, i amd not satisfied with your service, your delivery boy calling from 5 days, but not delivered yet, your customer care no. Is fro ed, your customer not calling with me and not reply any complaint. I will legally action with your safexpess. You have already very lose in my business.
              Aug 13, 2021
              Complaint marked as Resolved 
              Safexpress customer support has been notified about the posted complaint.
              Verified Support
              Jun 09, 2020
              Safexpress Customer Care's response
              Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                V
                vishal sakolkar
                Jun 6, 2020
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                unauthorized access, charged, unethical behavior fraud

                Dear sir/madam,

                We have booked household material from safe express packers and movers hyderabad plot no 387, green fields coloney, tirumalgiri secundrabd

                From gandhinagar to aurangabad in 23000 rs, with all expences (Packing, loading, unloading etc.) when these peoples are loaded the material on 5th of june in truck they are asking 32000 rs, otherwise they will throw the material in godown or anywhere, and...
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                J
                Joe Harris Khan
                Jun 6, 2020
                Resolved
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                Resolved

                Address: west patel nagar new delhi

                Dear sir,
                Your employe took extra money... They charges 740 per box but the actual price for per box is 540.. When we ask bill they send me without money details without showing any charges.
                2 box for ranchi and 10 box send from delhi west patel nagar new delhi to chaibasa both are in jharkhand. Now they are not receiving our calls... I have the proof of online payment by phone pe... They took extra rs 2400 extra... All details are been attached.
                Please resolve it soon.
                +3 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
                Verified Support
                Jun 08, 2020
                Safexpress Customer Care's response
                Please accept our sincere apologies. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                  G
                  GSV blog
                  May 30, 2020
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                  I have ordered laptop 15 days ago which was coming via safexpress and it has arrived at destination gopalganj 26 may and today is 30 may it's really very bad to increase delay as i already have waited much and even now i have not been contacted or given exact delivery date. Please solve it within 24 hour otherwise i will never order anything online except reliable flipkart or amazon
                  Safexpress customer support has been notified about the posted complaint.
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                    E
                    er.deepak goyal
                    May 29, 2020
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                    Address: Panipat

                    Charge from meerut to panipat was take 2053. My bilty number is 85511928. Please solved this complaint. My contact number is [protected]
                    +3 photos
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                      R
                      Rajesh Jaz
                      May 26, 2020
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                      Address: 24D meenambal street, gandhi road, west tambaram, chennai 600045

                      The transporter left all the 7 cases in the road itself and harsh in approaching. Very worst service by the transporter. This is the mobile no. Of the transporter [protected].

                      Lr. No. 84452523.
                      Safexpress customer support has been notified about the posted complaint.
                      Please take necessary action against the transporter. Really fed up.

                      Left the 7 cases in the road. - Comment #3686652 - Image #0
                      Safexpress Customer Care's response, May 30, 2020
                      Verified Support
                      Apologies for the inconvenience caused! Please message us your contact number to assist you in a better way. Thanks!
                      Previous image is wrongly uploaded

                      Left the 7 cases in the road. - Comment #3686873 - Image #0
                      [protected]
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                        B
                        BHAUMIK MAKWANA
                        May 25, 2020
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                        Address: Vatva GIDC AHMEDABAD

                        My material docket number is 83375128 and I have have daily tele phonic discussion with your changodar ahmedabad representative since last week but every time they give us false promises and not delivering material. If you require any proof for the same then I have call recording with them.
                        +1 photos
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                          K
                          Keerthik4k
                          May 23, 2020
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                          Resolved

                          Address: Safexpress Logistics Park, NH 5 Adayalampatto, Vanagaram-Ambattur Rd, near Sri Vattu Marriage Hall, Chennai, Tamil Nadu 600095

                          Am penning this with utmost regret for choosing safeducate as a career guidance.

                          I enrolled myself for the program that has been posted across various job sites stating that there is an 45 days internship associated with flipkart, food and accommodation for the same will be provided with a stipend of rs.15, 000/- for which i have paid a sum of rs.23, 990/-

                          Later on the safeducate representative has said that there is issues across the process with flipkart internship and for time being to get trained at safeducate and can get hands on training on various domains for which id card, credentials and materials will be provided which has not happened so far.
                          I was then called for an interview with safeducate and they communicated verbally that i was selected for the post of business development executive and asked me to wait for the offer letter.

                          Now mr. Sri hari has stated that am not been selected, considering certain criterias. When questioned about the job offer that i have been promised, there is no proper response.

                          I asked for a refund as their appeal is not pleasing, for which the team has said that i will be cursed if asked for a refund of the fee that is paid. That's someone's hard earned money.

                          Due to all these, i have wasted almost 2 months in this chaos and have spent lots of money. I have undergone so much mental pressure.
                          Kindly help me to get the money that has been paid.

                          From: priyadharshini e
                          Date: tue, 9 jul 2019, 4:25 pm
                          Subject: reciept
                          To: [protected]@gmail.com

                          Keerthi ram,


                          Find the attachment of reciept.

                          Regards,
                          Priyadharshini. E
                          Safeducate learning pvt ltd
                          Chennai-95.
                          Disclaimer: this e-mail is confidential. It may also be legally privileged. If you are not the addressee you may not copy, forward, disclose or use any part of it. If you have received this message in error, please delete it and all copies from your system and notify the sender immediately by return e-mail. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions.
                          +2 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Verified Support
                          May 25, 2020
                          Safexpress Customer Care's response
                          Apologies for the inconvenience caused! Please message us your contact details to assist you in a better way. Thanks!
                          May 25, 2020
                          Updated by Keerthik4k
                          I have contacted delhi head office and complained about what happened to me.But none responded for refund of paid money.Instead they said they will offer me a job which is not acceptable, because they promised and cheated me .
                          You can reach me at
                          [protected]
                          Verified Support
                          May 26, 2020
                          Safexpress Customer Care's response
                          We have escalated your request to the concerned team. You will be contacted shortly. Thanks!
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                            P
                            Prajeesh Nair
                            May 22, 2020
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                            Address: Nittur

                            Material not delivered at my address as below :-

                            Ashoka buildcon ltd
                            Opposite green wood international school, gubbi, nittur,
                            Dist - tumkur pin 572223
                            +1 photos
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                              A
                              AS Akshit
                              May 21, 2020
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                              Address: 483/7 basant colony nanital road ,Bareilly (UP)

                              Sir, i had ordered the parcel from the jetpur (Gujrat) to bareilly (Up) but the service of your system is very slow there is an emergency of that parcel. I had ordered by safexpress because of the very fast delivery but this is going to be very slow please see the situation.
                              +1 photos
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                                sanu@0123
                                May 7, 2020
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                                Address: Durgapur

                                My waybill no. 83838800
                                Name Sonu Singh
                                Bike is scratches not found in packing as it as send by sender
                                +3 photos
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                                  पंडित पुष्कर शर्मा
                                  Mar 24, 2020
                                  Resolved
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                                  Resolved

                                  Address: Safeexprees kucharam road hyderabad, Hyderabad, Andhra Pradesh

                                  Dear sr my name is pushkar sharma my emp. I'd is 16407
                                  M hyderabad 11 safeexpree me working tha mujhe ghar pr jruri kaam ho gya tha jb maine chutti ke liye bola to mujhse mera regnigastion manga. Or kaha gya ki aapki salary 45 day hold rahegi baad me aa jayegi lekin ab tk nahi aayi h or koi jwab nahi de rahe hr ne mna kr diya ki hme nahi pta maine 18 january ko leave kiya tha
                                  Apr 25, 2020
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 24, 2020
                                  Safexpress Customer Care's response
                                  Hi, we are notifying the concerned HR team to resolve it asap. Thanks!
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                                    A
                                    Ashwani Desai
                                    Mar 20, 2020
                                    Resolved
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                                    Resolved

                                    Address: E-8 iti colony, 462023

                                    This was the first time i used safeexpress, and the experience had been horrible. Why should one use safeexpress when government post can send bicycle @ 200/255 rupees, safeexp. Charged 1250 rupees to transport my bicycle and along with that the mud guards of my bicycle are missing. I am feeling cheated, i thought its ok to spend money if they are giving you a service but i cannot make a positive image of these guys as during my first usafe of service this happened. I tried to talk to their executive also but there was no reply from him. My name is ashwani desai, i transported my bicycle from iim-amritsar to bhopal recently, receipt number is[protected]
                                    +1 photos
                                    Apr 25, 2020
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 20, 2020
                                    Safexpress Customer Care's response
                                    Please accept our sincere apologies. Please share your contact details to arrange a call back for you.
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