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Updated: Aug 20, 2026
Complaints 19014
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Samsung India reviews & complaints page 12

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S
ssathye
from Mumbai, Maharashtra
May 8, 2011
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Poor Service Quality for New Customers

Address: Mumbai Suburban, Maharashtra

I, Sushil Sathye has purchased as samsung lcd tv which was delivered to me on Friday Night at 9:33pm also was told to me that it will be installed on saturday on 07.05.2011. Your engineer has called me also for the same and told me tht he will be coming for the same. He did not turned till yesterday night.

Hance I called up helpline today @11:37am on[protected] and spoke to Mr Prashant Kumar for the same, He has done verification...
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N
naveenkulsh
from Noida, Uttar Pradesh
Mar 16, 2011
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mobile not working properly

Address: Delhi

Sir / Madam,

I have purchased new mobile handset SCH-S239 (CDMA) on last friday (11/03/2011).Along with the handset I have purchased the Bluetooth headset (HM100) . I am able to make outgoing call nicely with the blue tooth headset but some time the device creates problem with incoming calls.
I have tried to listen the songs via blue tooth but couldn't succeed....
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H
hamirthakur
from Delhi, Delhi
Oct 29, 2010
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Poor service on defective product

Address: South West Delhi, Delhi

Dear Sir,

I had purchased a Samsung LED 32" TV from Ms New Berco, Sector-6, Dwarka for 55,0000/- on[protected]. On 22/10/2010 the TV stopped working for which I logged complaint with Samsung on helpline number [protected] vide complaint number [protected]. The engineer visited on 23/10/2010. He just looked at the TV and said that it has to be opened and parts needs to be replaced. I told him that I will not allow to open...
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D
dkvishnu22
from Gurgaon, Haryana
Oct 6, 2010
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internet connection through PC or Laptop...this mobile does not have MODEM

Address: Tamil Nadu

on 4th oct i bought samsung mobile from UNIVERCEL mobile shop in chennai.
My samsung GT-E2152 mobile does not have modem but it is having WAP ,GPRS,EDGE . so modem must be there for this mobile.but modem is not there then how i connect internet throuugh using data cable it a kind of acheating or biggest mistake by samsung...
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Y
yogiflyguy
from Ahmedabad, Gujarat
Sep 17, 2010
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LED TV installation

Address: Mumbai City, Maharashtra

I purchased a brand new Samsung LED TV in Mumbai on Monday13th Sep. The dealer delivered the TV on the 13th and informed me that someone from Samsung would install the TV the next day. I was provided a reference number from Samsung - [protected]. I have been following up every single day since 13th for someone to come and unpack the TV and install it. Obviously, I dont want to do it myself. After spending 43K on the TV, Im unable to use it...
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P
parag_vajani
from Mumbai, Maharashtra
Aug 31, 2010
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defective lcd panel

Address: Thane, Maharashtra

Dear Sir/Madam,

This is with reference to my complain(no. [protected] ) Mumbai India, regarding the lcd which i had purchased two years back. its colour blakened out and it started showing negative images so i registered a complain regarding the same. i was attended by Mr. Madan from your Kurla, Mumbai service centre and was informed that my panel has been blown out and it needs to be replaced. I fail to understand that how...
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C
c s sharma
from Delhi, Delhi
Jun 15, 2010
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dead

Address: Vidisha, Madhya Pradesh

R/SIR
I SUBMITTED MY L700/ 3G SAMSUNG MOBILE HANDSET FOR THE REPAIR.
SIR I PUT OFF THE MOBILE FOR THE CHARGING ,AFTER SOME TIME IT WOULD NOT TURN ON .
I WENT TO THE CYBERNETICS WHICH IS THE AUTHORIZED SERVICE CENTER ON THE INTERNET . THEY ASK TO LEAVE THE MOBILE FOR A DAY,IN THE EVENING ,HE TOLD ME THE PVR IS BURNT , THIS PART WILL COME FROM THE INDORE VIA COURIER IN TWO DAYS OK, BUT THEN TILL DATE I AM WAITING...
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P
pranjal kalita
from Guwahati, Assam
Jun 13, 2010
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LOST OF MY MOBILE PHONE

Address: Nalbari, Assam

I HAVE LOST MY MOBILE PHONE (CORBY PLUS,GT-B3410).ON THE DATE OF 12 JUN.MY IMEI NO -[protected].TAKE NECESSARY ACTION TO MAKE THE HANDSET USELESS.IF NECESSARY PLZ CONTACT ME -[protected].
MY NAME IS-PRANJAL KALITA...
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P
pradeep batra
from Gurgaon, Haryana
May 11, 2010
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Refrigerator model SR33NXB, Not Ractifying the defect

Address: Gurgaon, Haryana

Purchased Refrigerator SR33NXB(Model year 2000) from Samsung Dealer in Delhi. Now Its not working due to Minor Part(Door Switch due to which fan rotate) is not available. I hv lodged a complaint to customer care on 28/4/10 at 11am
(complaint no: [protected]) . Once Engineer attended and detected the fault. Since then , continuously i am requesting to customer care but every time they assured me , some service people will give me a call....
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A
Amit Malik
from Mumbai, Maharashtra
Mar 20, 2010
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Mobile replacement

There is a Samsung Max handset which is not working. Its being shown at Service Centre and declared DOA but replacement has not been made till now. Kindly do the needful to get it replaced....
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V
vignesh
from Tiruchirappalli, Tamil Nadu
Aug 19, 2009
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not supporting any image type

i am vignesh from Coimbatore, Tamilnadu... i bought the mobile SAMSUNG B - 519(CDMA) last month with a reliance connection.. there is an option given in the phone that we can view images... after buying i uploaded all type of image type but none of the type supported to view.. whatever image type i upload and i tried to view means, it will display " NOT SUPPORTED TYPE".. i went to samsung service center and i asked what type of...
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R
rahul parikh
from Indore, Madhya Pradesh
Jul 20, 2009
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bad handset

sahi kahu to bilkul hi bekar handset hai

mene ise 17 june ko purchase kiya tha or isme mobile net se koi file download nahi hoti or sms mai ringtone set nahi kar sakte jo default hai wo hi hai


or iss handset ko mene sirf 1 mahina use kiya or iska software chala gaya

or sath mai mother board mai bhi problem ho gayi


or service center walo ne use jaipur bhej diya...
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V
Varun Sethi
from Noida, Uttar Pradesh
Jun 24, 2009
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AC producing noise, repeated complaints have not been answered

Defective AC unit
Hi

I am Varun Sethi and an aggreived buyer of the SAMSUNG window AC model- AW12ZKA, from Sargam Electronics, 155 Kapil Vihar, Near Pitam Pura, Delhi, India.

Purchase invoice number reference is 2939 from Sargam Electronics. Serial number of the AC unit sold to us is A312PZAS205732L.

From day 1, my AC is producing irritating noise and this has been registered as complaint...
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H
hargovindbajaj
from Bengaluru, Karnataka
Jun 21, 2009
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customer care center bad experience

when we contacting at toll free no, of companines very bad experience with those who are speaking in hindi. care peoples are very uncomfort with our national langauage and telling if you complaint in hindi phoned at new delhi on chargeble phone. toll free number is only for english speaking person. it means income from india and insultin national langauage.
after long practice we complained and so many time phoned on call center. they...
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H
hafeez Md hamidullah baig
from Chennai, Tamil Nadu
Jun 11, 2009
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Freezer door is not functioning

I purchased a Samsung refrigerator in year 2008 in Chennai. As the freezer door is not functioning from past ten days, I dialed to Samsung India Service Center almost daily. But I regret to inform you that instead of repeated reminders nobody has bothered to listen to our complaint, and had given us false assurances of coming tomorrow but that tomorrow never came till now. I feel there is no Samsung Service Center except the telephone numbers....
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V
Vilva Sabarikanth
May 5, 2009
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Fraud in the Offer Letter

Hello All,

See the following Offer Letter which has been sent from [protected]@dr.com. This is a new kind of fraud which has been started now in India... BEWARE...

FYI...
Dear Applicant,

Ref: “SAMSUNG” Direct Recruitments offer.

It is our good pleasure to inform you that your Resume has been
selected for our new plant. The Company selected 62 candidates...
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M
Manish Malik
from Mumbai, Maharashtra
Jan 28, 2009
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Sam

TO EVERYONE AT SAMSUNG ELECTRONICS

There are many instances in my mail below which reflect the level of customer service and the pro activeness shown on the same.

I would like to put on the record the manner in which my Father - Col M M Malik, SM (Retd) has been served at various touch points of your organization and the bad experience that has followed.

Background - My father purchased a Samsung...
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T
Thomas George
from Jalandhar, Punjab
Jan 28, 2009
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Customer support and parts not available

I have got WT7600 washing machine which i bought 5-6 years back. I am contacting samsung store in Chandigarh[protected] for last one month for replacing filter.

On every call they say, you have an old model, we don't have parts in stock, It will take 2-3 days.

Does this mean one has to replace any Samsung product in a gap of 4-6 years?

Even though I am very happy with the product, parts...
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R
Rohit Puri
from Bengaluru, Karnataka
Oct 25, 2008
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scam/fake mail

SAMSUNG UK PROMO WINNING CERTIFICATE OF Mr.ROHIT PURI
Saturday, October 25, 2008 1:28 AM
From:
"Samsung Ukpromo" <[protected]@yahoo.co.uk>
To:
[protected]@yahoo.com
Message contains attachments

2008 SAMSUNG UK WINNING NOTIFICATION
Samsung UK Promo
40 Victoria Street
Hertfordshire, AL1 3TG
United Kingdom


Att:...
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B
Bino Joseph
from Delhi, Delhi
Oct 20, 2008
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Second quality product delivered when brand new product is purchased

Friends,

Be very careful when purchasing home appliances, especially from Nandilath G-Mart, Kerala (and also other dealers). Let me tell you my story.

2 months back[protected] i purchased SAMSUNG Fully Automatic top loading washing machine and SAMSUNG Grill type microwave oven from Nandilath G-MART, Trivandrum. When samsung technician came and unwrapped the washing machine, I saw scratches above the tub area....
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