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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 12

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R
RamKumar SS
May 8, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator 198 lt single door purchased from flipkart

Product name: Samsung 198lt Direct cool single door 5star refrigerator with base drawer.
Sold by: AARNA VENTURES Private Limited,
GSTIN: 27AATCA0996P1ZN.
Nobody has come and attended to this issue after 2, May 2023. But when I check this request status on samsung website it is showing as they have attended the service today. I have been raising requests for the moisture issue that was started 40 days before. And from...
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L
lavanmetta
from Karimnagar, Andhra Pradesh
May 6, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Samsung M31s MotherBoard issue due to company fault

I wish to file a complaint against Samsung regarding the motherboard issue with my Samsung M31s. After updating the mobile, the screen went black, and I was unable to see the UI. Despite this, the touch feature remained functional. I tried restarting and switching off the phone, which resulted in the appearance of the Samsung logo and name. However, the main UI screen remained black, and the phone restarted repeatedly. I attempted to wipe...
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PrateekMal
from Amroha, Uttar Pradesh
May 5, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Refrigerator #RS72A50K1B4/TL (side by side)

Address:New moti nagar, New Delhi - 110015

I have purchased a samsung refrigerator on 25th june 2022 from Vijay sales Delhi store for 86800 inr, model RS72A50K1B4 Black Matt.
In just few months, the fridge stop cooling completely, after visit of technician i got to know that its a major issue in fridge, actually some leakage in some part and complete gas leaked, before this incident since last few days fridge was making unusual noise but i thought it may be normal in such big...
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V
VaibhavAggarwal1106
May 5, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Samsung - Duplicate Bill Required

Dear Sir,
I have bought my refrigerator on June 2019, now it has some cooling issue and it is under warranty. I need a duplicate bill for the same.
Please do the needful.

Refrigerator Details:
MODEL NO : RS72R5011SL/TL
SERIAL NO : 0U2C4ADM302067E
NAME : VAIBHAV AGGARWAL
MOBILE NO : [protected]
EMAIL ID : vaibhav.[protected]@gmail.com

Thanks....
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R
Rajesh856
May 3, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Non installation of AC and poor response

Address:Barrackpore-700120, Kolkata (WB)

Samsung split AC (5 star) purchased from Khosla Electronic Pvt Ltd, Barrackpore on 17/04/2023 in the name of Rakhi Biswas which delivered on 24/04/2023. However, not yet installed even after lapse of 09 days despite of repeated requests. The AC supposed to be installed within 24-48 hrs from the date of delivery. The contact person of Samsung service provider giving poor response and ignored repeatedly while calling on mobile. Service booking...
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S
Shraddha11
from Nashik, Maharashtra
May 1, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Complaint about damaged product

Address:4, govind sankul, krishna nagar, panchavati, nashik, Maharashtra

I purchased Samsung Qled 55 inch TV. After some days it started showing 4 green dots on the screen. Their visibilty is increasing day by day. We called samsung customer care they visited and examined the product and they said they don't have the spare part of that model so that they can't fix it and they can provide us with the 80% of the refund amount from the total amount. That means they will deduct 20% of the money. But as per the ethics...
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T
ThomasPallath
from Ernakulam, Kerala
Apr 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding water damage to smart watch

I am writing to raise a complaint about my recently purchased smart watch (Samsung watch 4), which was damaged by water. I am extremely disappointed that this has happened, as I have taken good care of the device and followed all the instructions provided by the manufacturer.

I believe that this kind of damage shouldn't have occurred under normal usage conditions and I would like to receive a resolution to this issue. Since...
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Deepak shinoy
from Mandi Gobindgarh, Punjab
Apr 30, 2023
May 26, 2023
This thread was updated on May 26, 2023
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I m complaining about my tv

Address:#146 sec5B new shastri nagar mandi gobindgarh

M purchase my tv previous month mar 2023 but there is no latest features dealer say it's latest but is not now dealer or company both r not responding...
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S
ShivaniNish
Apr 30, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Works Customer Service

My Samsung Refrigerator was not working called service centre and they came next day to check what products needed for repair then I waited for 3days to get products and technician came and tried to fix. After 3 hours of service he said wait for 3 hours to check if it works but after 3 hours the Refrigerator still didn't work. Called technician and the phone was switched off. Called service centre and informed that repair wasn't successful...
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L
Apr 30, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Samsung f23

Address:Raipur

My Sumsung f23 mobile back penal is very chif and poor low quality and plastic not durable and it has brack....
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C
coolashish2007
from Delhi, Delhi
Apr 29, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Samsung Issue with refund coupon

Address:Samsung India

I purchased Samsung S23 Ultra mobile offline.I got Motherboard issue so i submitted phone on 07th April 2023 but they told me that only solution is motherboard replaced. but i dont want to repair my mobile aftwer so many request after 15 days or harasment they provied me service refund coupon but many samsung store told me that they are not accepet my coupon and in chroma stores coupon shows invalid i already return my phone to service center....
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R
ravikumg774
from Durgapur, West Bengal
Apr 28, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator unrepairable due to internal coil condenser leakage

I have purchased a Samsung Side by Side Door refrigerator RS51K56H02A on 10.03.2019 by paying a huge amount of 122900.00. On 17.04.2023 I found that the deep freezer section of my refrigerator was not working efficiently. I called Samsung Customer Care and lodged a complaint. Thereafter engineer visited two three times and checked the unit. After checking they told that there is leakage in internal coil condenser and the same is not repairable...
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N
Apr 27, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Ac installation

Have purchased one AC of Samsung. Though they promised to install it within 1 day of delivery, it's been 8 days, AC installation is not done yet after delivery. They made false promises, took customer money and then just don't connect. Whenever I connected to customer care, they promised it will be done on a given date but never installed yet. Worst pathetic service center and customer helpdesk. No...
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N
Apr 27, 2023
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Ac installation

Hi I am writing today with my deep disappointment and I am despair now. On 16th April 2023 I purchased Samsung 5star ac from Croma (near our location Store) and I received my product on 19 th April. After that day to till today I am begging everyone for my installation.
Samsung installer are calling me but not coming. I have made several complaint and each time complaint team assured me that they will come but not.
Last time...
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R
rudra-
Apr 26, 2023
May 26, 2023
This thread was updated on May 26, 2023
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AC

We have been trying to get help for our AC Samsung for over 8 months. What we have experienced during this time with so-called Samsung technicians is unimaginable. Although this AC has a 10-year warranty, no one has been able to repair it. I am not asking for a complicated construction of a skyscraper or a bridge, just a simple repair of the AC Samsung. When we bought it for 51700 rupees, we were promised the moon. But as soon as the money...
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N
Nirgu
Apr 26, 2023
May 26, 2023
This thread was updated on May 26, 2023
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AC

We have been trying to get help for our AC Samsung for over 8 months. What we have experienced during this time with so-called Samsung technicians is unimaginable. Although this AC has a 10-year warranty, no one has been able to repair it. I am not asking for a complicated construction of a skyscraper or a bridge, just a simple repair of the AC Samsung. When we bought it for 51700 rupees, we were promised the moon. But as soon as the money...
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D
DrChandana
Apr 26, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product quality and replacement process

1) Terrible quality of your products - which can impact human health
2) Pathetic after sales
3) Samsung Customer care officers from so called HQ of India

I purchased a Samsung refrigerator 4 yrs ago which suddenly stopped working. I raised a case with service centre where a mechanic comes and says " copper pipes for gasing gets rotten up & eaten by insects. You will not receive more than 1200 rupees against Rs.12900/-...
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J
JeetAdhikari
Apr 25, 2023
May 26, 2023
This thread was updated on May 26, 2023
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AC installation is not done yet

I have purchased one AC of Samsung. Though they promised to install it within 1 day of delivery, it's been 5 days, AC installation is not done yet after delivery. They made false promises, took customer money and then just don't connect. Whenever I connected to customer care, they promised it will be done on a given date but never installed yet. Worst pathetic service center and customer helpdesk. No resolution provided....
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sanjeevkumarsharma874
Apr 24, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Samsung galaxy F41 screen freeze issue

My phone screen has recently been freezing and getting switched off on its own, with only logo on the screen and it remain like that for hours.
The mobile phone is 2 years old and the issue started in May 2023.
[protected]@gmail.com...
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A
amitbanik
Apr 24, 2023
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I want to warranty

Address:dhubulia nadia wb pin-741139

My sumsung mobile under warranty period but my mobile don't display but no broken...
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