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Updated: Oct 8, 2026
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Samsung India reviews & complaints page 12

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A
Anupam Mazumdar
from Gurgaon, Haryana
May 29, 2012
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Pathetic Service from Samsung

Address: Ghaziabad, Uttar Pradesh

Dear Sir,
My BP Number:
My Name: Anupam Mazumdar
My Model: AW18ZKAXTL
My Year of purchase: Around April 2009

I recently started having a very bad experience regarding Samsung Customer Service. Not bad rather pathetic. I called up samsung service center to service my AC Model Number AW18ZKAXTL. Initially they said, the AC gas is gone, and needs to be refilled. They took the AC to service center and...
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N
nitin.jakhmola
from Delhi, Delhi
May 17, 2012
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Motherboard Replacement

Address: West Delhi, Delhi

Hi.

I have a Samsung Smart Phone Galaxy S II GT-i9100. *355310/04/587204/5*

My cell phone is still under warranty and it's good till 12-Jul-2012.

Since I have bought this cell phone I have been facing heating Issue the moment I plug it in for charger it heats up so bad that i might blast. There is no hardware damage on my cell phone.

Yesterday I went to Samsung Services center...
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M
mahes49
from Chennai, Tamil Nadu
Jan 27, 2012
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No dates given to fix my problem

Address: Tamil Nadu

It has been a really a pathetic experience for me with a new Samsung 55 inch 3D LED smart TV (6200 model) that I purchased in January 2012. 3D was not working once the installation was completed. I raised a complaint on 3rd January for the same and was told that a certain component had to be replaced and it will take atleast 1 to 2 weeks. After that - there was no update and then they told me that they will get the TV replaced as the component...
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K
kuttan1992
from Jaipur, Rajasthan
Oct 15, 2011
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refrigerator

Address: Malappuram, Kerala

its working but not cooling...
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I
imran2omi
from Pune, Maharashtra
May 11, 2011
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About washing Machine......Its not working properly

Address: West Delhi, Delhi

I purchase a Samsung washing machine WT-8501 from nearest store in Sagarpur delhi.
Now after 1 year & 3 months, there is so problem facing with the machine about working.
Now what can i do........
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S
ssathye
from Mumbai, Maharashtra
May 8, 2011
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Poor Service Quality for New Customers

Address: Mumbai Suburban, Maharashtra

I, Sushil Sathye has purchased as samsung lcd tv which was delivered to me on Friday Night at 9:33pm also was told to me that it will be installed on saturday on 07.05.2011. Your engineer has called me also for the same and told me tht he will be coming for the same. He did not turned till yesterday night.

Hance I called up helpline today @11:37am on[protected] and spoke to Mr Prashant Kumar for the same, He has done verification...
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N
naveenkulsh
from Noida, Uttar Pradesh
Mar 16, 2011
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mobile not working properly

Address: Delhi

Sir / Madam,

I have purchased new mobile handset SCH-S239 (CDMA) on last friday (11/03/2011).Along with the handset I have purchased the Bluetooth headset (HM100) . I am able to make outgoing call nicely with the blue tooth headset but some time the device creates problem with incoming calls.
I have tried to listen the songs via blue tooth but couldn't succeed....
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H
hamirthakur
from Delhi, Delhi
Oct 29, 2010
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Poor service on defective product

Address: South West Delhi, Delhi

Dear Sir,

I had purchased a Samsung LED 32" TV from Ms New Berco, Sector-6, Dwarka for 55,0000/- on[protected]. On 22/10/2010 the TV stopped working for which I logged complaint with Samsung on helpline number [protected] vide complaint number [protected]. The engineer visited on 23/10/2010. He just looked at the TV and said that it has to be opened and parts needs to be replaced. I told him that I will not allow to open...
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D
dkvishnu22
from Gurgaon, Haryana
Oct 6, 2010
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internet connection through PC or Laptop...this mobile does not have MODEM

Address: Tamil Nadu

on 4th oct i bought samsung mobile from UNIVERCEL mobile shop in chennai.
My samsung GT-E2152 mobile does not have modem but it is having WAP ,GPRS,EDGE . so modem must be there for this mobile.but modem is not there then how i connect internet throuugh using data cable it a kind of acheating or biggest mistake by samsung...
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Y
yogiflyguy
from Ahmedabad, Gujarat
Sep 17, 2010
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LED TV installation

Address: Mumbai City, Maharashtra

I purchased a brand new Samsung LED TV in Mumbai on Monday13th Sep. The dealer delivered the TV on the 13th and informed me that someone from Samsung would install the TV the next day. I was provided a reference number from Samsung - [protected]. I have been following up every single day since 13th for someone to come and unpack the TV and install it. Obviously, I dont want to do it myself. After spending 43K on the TV, Im unable to use it...
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P
parag_vajani
from Mumbai, Maharashtra
Aug 31, 2010
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defective lcd panel

Address: Thane, Maharashtra

Dear Sir/Madam,

This is with reference to my complain(no. [protected] ) Mumbai India, regarding the lcd which i had purchased two years back. its colour blakened out and it started showing negative images so i registered a complain regarding the same. i was attended by Mr. Madan from your Kurla, Mumbai service centre and was informed that my panel has been blown out and it needs to be replaced. I fail to understand that how...
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C
c s sharma
from Delhi, Delhi
Jun 15, 2010
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dead

Address: Vidisha, Madhya Pradesh

R/SIR
I SUBMITTED MY L700/ 3G SAMSUNG MOBILE HANDSET FOR THE REPAIR.
SIR I PUT OFF THE MOBILE FOR THE CHARGING ,AFTER SOME TIME IT WOULD NOT TURN ON .
I WENT TO THE CYBERNETICS WHICH IS THE AUTHORIZED SERVICE CENTER ON THE INTERNET . THEY ASK TO LEAVE THE MOBILE FOR A DAY,IN THE EVENING ,HE TOLD ME THE PVR IS BURNT , THIS PART WILL COME FROM THE INDORE VIA COURIER IN TWO DAYS OK, BUT THEN TILL DATE I AM WAITING...
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P
pranjal kalita
from Guwahati, Assam
Jun 13, 2010
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LOST OF MY MOBILE PHONE

Address: Nalbari, Assam

I HAVE LOST MY MOBILE PHONE (CORBY PLUS,GT-B3410).ON THE DATE OF 12 JUN.MY IMEI NO -[protected].TAKE NECESSARY ACTION TO MAKE THE HANDSET USELESS.IF NECESSARY PLZ CONTACT ME -[protected].
MY NAME IS-PRANJAL KALITA...
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P
pradeep batra
from Gurgaon, Haryana
May 11, 2010
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Resolved

Refrigerator model SR33NXB, Not Ractifying the defect

Address: Gurgaon, Haryana

Purchased Refrigerator SR33NXB(Model year 2000) from Samsung Dealer in Delhi. Now Its not working due to Minor Part(Door Switch due to which fan rotate) is not available. I hv lodged a complaint to customer care on 28/4/10 at 11am
(complaint no: [protected]) . Once Engineer attended and detected the fault. Since then , continuously i am requesting to customer care but every time they assured me , some service people will give me a call....
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A
Amit Malik
from Mumbai, Maharashtra
Mar 20, 2010
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Mobile replacement

There is a Samsung Max handset which is not working. Its being shown at Service Centre and declared DOA but replacement has not been made till now. Kindly do the needful to get it replaced....
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V
vignesh
from Tiruchirappalli, Tamil Nadu
Aug 19, 2009
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not supporting any image type

i am vignesh from Coimbatore, Tamilnadu... i bought the mobile SAMSUNG B - 519(CDMA) last month with a reliance connection.. there is an option given in the phone that we can view images... after buying i uploaded all type of image type but none of the type supported to view.. whatever image type i upload and i tried to view means, it will display " NOT SUPPORTED TYPE".. i went to samsung service center and i asked what type of...
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R
rahul parikh
from Indore, Madhya Pradesh
Jul 20, 2009
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bad handset

sahi kahu to bilkul hi bekar handset hai

mene ise 17 june ko purchase kiya tha or isme mobile net se koi file download nahi hoti or sms mai ringtone set nahi kar sakte jo default hai wo hi hai


or iss handset ko mene sirf 1 mahina use kiya or iska software chala gaya

or sath mai mother board mai bhi problem ho gayi


or service center walo ne use jaipur bhej diya...
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V
Varun Sethi
from Noida, Uttar Pradesh
Jun 24, 2009
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Resolved

AC producing noise, repeated complaints have not been answered

Defective AC unit
Hi

I am Varun Sethi and an aggreived buyer of the SAMSUNG window AC model- AW12ZKA, from Sargam Electronics, 155 Kapil Vihar, Near Pitam Pura, Delhi, India.

Purchase invoice number reference is 2939 from Sargam Electronics. Serial number of the AC unit sold to us is A312PZAS205732L.

From day 1, my AC is producing irritating noise and this has been registered as complaint...
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H
hargovindbajaj
from Bengaluru, Karnataka
Jun 21, 2009
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customer care center bad experience

when we contacting at toll free no, of companines very bad experience with those who are speaking in hindi. care peoples are very uncomfort with our national langauage and telling if you complaint in hindi phoned at new delhi on chargeble phone. toll free number is only for english speaking person. it means income from india and insultin national langauage.
after long practice we complained and so many time phoned on call center. they...
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H
hafeez Md hamidullah baig
from Chennai, Tamil Nadu
Jun 11, 2009
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Resolved

Freezer door is not functioning

I purchased a Samsung refrigerator in year 2008 in Chennai. As the freezer door is not functioning from past ten days, I dialed to Samsung India Service Center almost daily. But I regret to inform you that instead of repeated reminders nobody has bothered to listen to our complaint, and had given us false assurances of coming tomorrow but that tomorrow never came till now. I feel there is no Samsung Service Center except the telephone numbers....
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Recent comments

Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team with reference number: 3101252561.

We assure you ...
Samsung service
Dear sir,



Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



B...
Samsung service
Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team.



We assure you that our relevant team memb...
Samsung service

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