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Samsung India Complaints & Reviews

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Updated: Jul 1, 2026
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Samsung India reviews & complaints page 11

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T
twinder bindra
from Mohali, Punjab
Sep 10, 2014
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Refrigerator caught fire

Address: Chandigarh, Chandigarh

This is to inform you that my fridge caught fire at around 1pm due to which my entire kitchen got affected. The nearby cupboards and things lying on the fridge caught fire. The huge flames affected the walls and the ceiling of the kitchen. The intense smoke and the fowl smell had affected my maid and mother in law who were alone at home as i m working and was away. My mother in law, 80 years old woman, is constantly coughing and is serious...
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W
waheedali
from mumbai, Maharashtra
Mar 20, 2014
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Defective samsung led tv ua32c5000qrmxl‏

Address: Mumbai City, Maharashtra

Dear Sir,

My TV is again having problem of speaker and woofer, your engineer has visited on 13th Mar and found TV speaker and woofer has faulty again which was recently replaced, today when i called to customer helpline they said i have to to again charges of Rs.3145/- towards replacing the speaker and woofer.

Sir, My concern is a company SAMSUNG which is No.1 brand in the market and still consumer like me need...
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LAXMAN PRASAD GUPTA
from Lucknow, Uttar Pradesh
Nov 5, 2013
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Samsung Smart Duo Offer against purchase of Samsung Laptop

Address: New Delhi, Delhi

Dear Sir, Pl. go through the below attached emails which are part of my correspondence with Samsung E-store. You will find that on 29th July I receive email from support.[protected]@samsung.com that my registration is complete and coupon code is under generation and again I receive email from same email ID on 5th August that registration is complete and coupon code is under generation. Now on 13 Sep. 13 I receive email saying that my Invoice...
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V
velay91
from Gurgaon, Haryana
Oct 5, 2013
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Samsung TV manufacturing defect

Address: Chennai, Tamil Nadu

QUALITY OF SAMSUNG LED TV IS VERY POOR. I have purchased a Samsung 40” LED TV on 14/04/2012 from Viveks Adyar for Rs. 58000. The model no. is VA40D5500 and the serial no. is 2001 3ZNC200681B. We found black shade on the screen of this LED TV after three months from purchase date and we given the compliant to you on around Oct./Nov. 2012. I requested you to re-place the entire TV that time itself but you re-placed only the screen. We...
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A
ashok k shrivastava
from Ratlam, Madhya Pradesh
Sep 19, 2013
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gear- set damaged

Address: Jabalpur, Madhya Pradesh

i have Samsung washing machine WT 7600 , at present , the disturbed sound comes from washing tub , i inform the Samsung service center , Jabalpur ,service engineers comes and saw the gear-set and says it is old model and its gear set is STAR type , at present QUADRA type available. so it is very difficult to repair or replace it. i requested you to send the gear-set of Samsung Washing Machine, Washing Tub Gear-set of Model no....
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S
sandy65
from Kanpur, Uttar Pradesh
Jul 29, 2013
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Display not coming in Samsung mobile; Frustrated with Samsung Mobile service

Address: Lloyds Rd, Royapettah, Chennai, Tamil Nadu 600014, India, Uttar Pradesh
Website: samsung.com/in

Dear Sir/Madam,
I am a Research Scholar in IIT Kanpur, India. Sometimes back, I purchased a Samsung mobile. After 1 month, I started facing problems in this mobile. The mobile phone’s sound became lower. The phone was switching off automatically. I complained Samsung service centre about this. But they didn’t entertain this kind of problem and asked for extra charge if I wanted the phone to get repaired by them. But I...
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C
chinmay dass
from Port Blair, Andaman and Nicobar Islands
Jul 20, 2013
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REPLACE TV

Address: AT/PO- COLLEGE SQUARE , PATRA SAHI, Cuttack, Odisha

Re : SAMSUNG LED 23" MODEL NO - UA23F4003ARMXL

I purchase the above mentioned Tv on 27.05.2013 from Gupta Distributor Cuttack ,Odisha with Invoice no - R1279.
now the problem is with in use of two months the sound and remote problem started .
what i expect more from Samsung product , i used samsung tv from 1999.. that quality n now is hell n heaven difference.
when i ask the sales person about that...
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F
Farreli
Feb 20, 2013
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Total panel failure

Hello, i feel cheated.

Sorry about my english...

In 2010 I purchased UE46B6000, a year late the first issue was thin black horizontal lines across the panel one year . Diagnosis of technic service: Defective Panel, they replaced the panel and motherboard PCB MAIN. Back to work and a year and few moths the same thing happens again plus red and green vertical lines. It imposble to watch TV and also happens in...
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N
navin rohatgi
from New Delhi, Delhi
Sep 5, 2012
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MONITOR IS NOT WORKING AT ALL

Address: East Delhi, Delhi

Hi,

I, Navin Rohatgi,bought a samsung 20" moniter module no. LS20PUZKFLXL. This is under warranty but it is not working from last one month. I complaint for it on 13.08.2012 vide complaint no. [protected] through my mobile no. [protected]. all customer executives doing time pass, only they send four engineers ( Mr. Ankur Jain- [protected], Mr. Sachin- [protected], Mr. Vijay- [protected] and other is a very old man has no mobile...
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V
varadarajanm
from Bankura, West Bengal
Jul 14, 2012
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poor service

Address: Chennai, Tamil Nadu

I had purchased samsung mobile phone GT-C5212WBIINS from POORVIKA mobiles on 07/10/2011 vide invoice no 6258.On 13/7/2012 the mobile did not boot in the morning.I took it to the Samsung service centre MOBILE TECHNOLOGIES on Arcot Road ,Vadapalani,Chennai.They gave me a Bill [protected] dated 13/7/12 where the warranty status was FULL WARRANTY.They asked me to contact them on 14/7/12 evening to get the status of the phone.When called they said...
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D
dip2009
from Kolkata, West Bengal
Jul 3, 2012
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COMPANY FREE SERVICE NOT PROVIDE

Address: Hooghly, West Bengal

HI...I BOUGHT A SAMSUNG AIR CONDITIONER ON 11TH MARCH 2011...AS PER COMPANY RULE THEY PROVIDE TO US THREE FREE SERVICING...BUT IN ONE YEAR COMPANY PROVIDE US 2 FREE SERVICING..BUT COMPANY NOT PROVIDE LAST SERVICING...AFTER THAN ONE YEAR LATER WHEN I CALLED SAMSUNG SERVICE CENTERE THEN I DEMAND ONE FREE SERVICE...BUT THE COMANY SERVICE CENTRE SAY THAT WE DO NOT PROVIDE LAST ONE FREE SERVICE BECAUSE THE SHEDULE TIME HAS BEEN PASSED..THEN I...
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M
mangeshwadkar
from Surat, Gujarat
Jun 6, 2012
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problem of screen touch, lock key, speaker, mouthpiece etc.

Address: Mumbai City, Maharashtra

14 months back I bought SAMSUNG MOBILE MONTE (GT- S5620), in this period I faced problems of screen touch, lock key, speaker, mouth piece headset etc.
This kind of product is made by SAMSUNG....
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A
Anupam Mazumdar
from Gurgaon, Haryana
May 29, 2012
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Pathetic Service from Samsung

Address: Ghaziabad, Uttar Pradesh

Dear Sir,
My BP Number:
My Name: Anupam Mazumdar
My Model: AW18ZKAXTL
My Year of purchase: Around April 2009

I recently started having a very bad experience regarding Samsung Customer Service. Not bad rather pathetic. I called up samsung service center to service my AC Model Number AW18ZKAXTL. Initially they said, the AC gas is gone, and needs to be refilled. They took the AC to service center and...
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N
nitin.jakhmola
from Delhi, Delhi
May 17, 2012
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Motherboard Replacement

Address: West Delhi, Delhi

Hi.

I have a Samsung Smart Phone Galaxy S II GT-i9100. *355310/04/587204/5*

My cell phone is still under warranty and it's good till 12-Jul-2012.

Since I have bought this cell phone I have been facing heating Issue the moment I plug it in for charger it heats up so bad that i might blast. There is no hardware damage on my cell phone.

Yesterday I went to Samsung Services center...
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M
mahes49
from Chennai, Tamil Nadu
Jan 27, 2012
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No dates given to fix my problem

Address: Tamil Nadu

It has been a really a pathetic experience for me with a new Samsung 55 inch 3D LED smart TV (6200 model) that I purchased in January 2012. 3D was not working once the installation was completed. I raised a complaint on 3rd January for the same and was told that a certain component had to be replaced and it will take atleast 1 to 2 weeks. After that - there was no update and then they told me that they will get the TV replaced as the component...
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K
kuttan1992
from Jaipur, Rajasthan
Oct 15, 2011
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refrigerator

Address: Malappuram, Kerala

its working but not cooling...
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I
imran2omi
from Pune, Maharashtra
May 11, 2011
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About washing Machine......Its not working properly

Address: West Delhi, Delhi

I purchase a Samsung washing machine WT-8501 from nearest store in Sagarpur delhi.
Now after 1 year & 3 months, there is so problem facing with the machine about working.
Now what can i do........
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S
ssathye
from Mumbai, Maharashtra
May 8, 2011
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Poor Service Quality for New Customers

Address: Mumbai Suburban, Maharashtra

I, Sushil Sathye has purchased as samsung lcd tv which was delivered to me on Friday Night at 9:33pm also was told to me that it will be installed on saturday on 07.05.2011. Your engineer has called me also for the same and told me tht he will be coming for the same. He did not turned till yesterday night.

Hance I called up helpline today @11:37am on[protected] and spoke to Mr Prashant Kumar for the same, He has done verification...
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N
naveenkulsh
from Noida, Uttar Pradesh
Mar 16, 2011
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mobile not working properly

Address: Delhi

Sir / Madam,

I have purchased new mobile handset SCH-S239 (CDMA) on last friday (11/03/2011).Along with the handset I have purchased the Bluetooth headset (HM100) . I am able to make outgoing call nicely with the blue tooth headset but some time the device creates problem with incoming calls.
I have tried to listen the songs via blue tooth but couldn't succeed....
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H
hamirthakur
from Delhi, Delhi
Oct 29, 2010
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Poor service on defective product

Address: South West Delhi, Delhi

Dear Sir,

I had purchased a Samsung LED 32" TV from Ms New Berco, Sector-6, Dwarka for 55,0000/- on[protected]. On 22/10/2010 the TV stopped working for which I logged complaint with Samsung on helpline number [protected] vide complaint number [protected]. The engineer visited on 23/10/2010. He just looked at the TV and said that it has to be opened and parts needs to be replaced. I told him that I will not allow to open...
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