Samsung India Complaints & Reviews

Dear Sir,

please find below the compliant communication mails.

This is in reference to the complaint reference number - [protected] & service request number [protected]. I bought new Samsung mobile- Galaxy S21 FE 5G worth 40, 000/- almost 45 days back and the device got complaint after few days o[censored]se. I had given to the Samsung service center. Initial issue was phone not getting charged and they changed the pin...

My Newly Bought QN90B 65" TV does not connect with Q990B Soundbar consistently. I bought both Samsung QA65QN90BAKLXL and Samsung Q990B Soundbar in the 2nd week of March 2023. Samsung representatives came and unpacked/installed the TV and Soundbar on different days as they were delivered on 2 different dates. On the first day (after about a week after purchasing) when Samsung’s installation team unpacked and installed the Soundbar, they...

I have been using Samsung both phones since 18 months almost, firstly I bought Flip 3 for 90k in pre launch and used it for around 5 months after that it had started giving me trouble as its display was not able to open completely and I had to visit the cust care service where I had the world’s bad experiance of cust care but I had bear your all harassments to get my phone in running condition. After that I had one more shock when I checked...

My family bought Samsung front load washing machine and it doesn't come up with a rat protection panel because of this it got damaged by rat. I am also looking for rat protection panel online but I couldn't find any so please do something about this problem...

I brought a Refrigerator via online Samsung Shop, they delivered a refrigerator which is having a one of the leg bent, due to which frige is tilting if we open doors.

I requested for a refund or replacement, but since there is no replacement, i went for refund. I initiated on May 11th 2023, where i got an email that reverse pickup is initiated, but its since 2 weeks, no one showed up for the pickup of the item.

I...

I have purchased this refrigerator in 2014.. there was some cooling issue with the freezer so o called up customer care..
the executive came and said has needs to be filled.. so next day another executive came, he said there is some internal leakage and some nitrogen test needs to be done.. but chances are we can’t do anything for internal leakage..
I bought such an expensive defected product from Samsung…
Who...

I’ve been using samsung S10 lite since 2020 and never had any issues. However, recently after an update I started facing screen issues. My screen turns off automatically in between the usage. When I went to samsung service centre they asked me to replace the display which costs ₹13, 700.
Phone’s price is ₹40, 000 and now display charges are ₹13, 700. That too samsung asks me to pay when there’s not my fault for screen...

The Samsung microwave oven 21L purchased on 09/04/2023 vide Invoice No: SLRS1320683 from Croma Chembur is not working....

Our Samsung TV Screen Issue Occurs Again For The Second Time Within 1 Year And Their Customer Service Person Says That Panel Is Broken And It Does Not Come Under Warranty.

Actually We Are Facing This Issue Again And Again So There Is Some Manufacturing Defect In The Product Itself, Since There Is Not Any Physical Damage In The TV. It's Not At All Our Fault So Kindly Sort Out This Issue By Repairing The TV Or Do The Replacement...

Sudden green line appearing in my Samsung S20 plus mobile since today evening. Have original bill. Bought it in Reliance Digital. Kindly do the needful....

मेरा फ़ोन Samsung Glassy M 13 रिचार्ज नहीं हो रहा था, मैं 11 May 2023 को Samsung service centre Plot No.323, Prem Nagar Ii, Old Delhi Rd, opp. Raj Cinema, near Sector 14, Gurugram, Haryana 122001 में गया, वहा पर श्री Manish Verma, customer Service Engineer ने फ़ोन को चेक करवाया, उन्होंने कहा, मोबाइल...

Hi Team,

I have ordered two product on May 3 2023 and delivery date was given as 6 May 2023 and today is 15 May 2023 and product is yet to be delivered.

Also kept talking to customer about the issue and they kept mentioning that issue has been escalated but my question is if it escalated why it was not resolved. Because team was not aware of the real issue.

When I have ordered the product delivery...

TV screen problem & TV panel issue...

SIR/ MA'M, There was a software update released by SAMSUNG INDIA for updating the software in mobile phones. I updated my phone after the update there was green line appearing on my phone. I raised a complaint on Samsung care ref no. [protected] / [protected] / [protected] / [protected] / [protected]. from my phones and family members phones. Request you to call upon all the call recordings to understand the problem. I was told by helpline to...

I am Rajesh Goyal - [protected]

This is to inform you that I have purchased an AC from your Ghatkopar Store.

I am not getting any Cooling and the same was reported to your Toll free no 11.05.2023 but no one has visited our premises
to my shock and surprise the call is mentioned as closed without any one visiting our premises.

This is a new product - Samsung 1.5ton AC and how can this not...

Hi,

I purchased a Samsung Galaxy M31s phone about 2 years back, recently my phone started freezing and auto-restarting frequently.

I googled the issue and observed that most of the M31s users facing same problem and they have visited the service center with the solutions advised is to change the motherboard.

Shouldn't Samsung take responsibility for this huge blunder that they've created, causing...

This is my very big mistake that in my life I took very wrong decision that I after leaving the best mobile phones I gone with the Samsung Company in Mobile Industry, In January 2022, I purchased the very highest range mobile phone of your company i..e Galaxy Z Fold 3 with great happiness and enthusiasm. But now I am feeling ashamed on first of all on me and then your reputed organization. It was just October while doing my some work on phone...

Samsung is not helping locate bill copy of 6 yr old fridge. Without that compressor can't be replaced. They are the owner of their products. How can they not have those details??...

Company is refusing to do replace compressor even though the sticker mentions warranty. They want the bill copy but they are not helping in locating the bill. I have lost the original bill....

We have old single door Samsung Fridge in our office and compressor is stopped working. Upon inspection of the paid service, they said that compressor will get changed free of cost but gas filling charges will have to pay. But day later they asked for the Bill copy and without that they can't issue us free compressor even though sticker on the fridge is there. We asked Samsung to help us locate the bill as they can see it with the serial...