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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 10

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A
Ankita Koley
Jun 10, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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Samsung technician Subhash Lohar

On 25th May I purchased a Samsung refrigerator from Amazon. It was completely fine but during the installation of the refrigerator the Samsung technician Subhash Lohar broke the moveable ice maker. I've contacted the Samsung product support and suddenly he's claiming that he didn't broke the ice maker but it was broken from earlier. It was an open box delivery so we thoroughly checked the product to be sure that there's no problem in the...
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A
Ankita Koley
Jun 10, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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Samsung technician Subhash Lohar

I recently purchased a Samsung refrigerator from Amazon. It was an open box delivery so we thoroughly checked for any damage or problem in the refrigerator. It was completely fine. But during the installation of the refrigerator the Samsung technician Subhash Lohar broke the moveable ice maker. He promised us to provide a new one. I contacted the Samsung product support and now he's claiming that he didn't broke it but it was broken from...
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Solanki pawan
from Delhi, Delhi
Jun 8, 2023
Jun 10, 2023
This thread was updated on Jun 10, 2023
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Unsuspend Account

Address:Gujarat

Dear Garena Team,

My Free Fire Account has been suspended recently without any reason. I sware that I have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my Free Fire account and there are a lot of afforts on my id, please Review my account once again and recover my account as soon as possible!

Please fix this...
+2 photos
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Ruhina Fatima
from Hyderabad, Andhra Pradesh
Jun 7, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
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Damaged product delivered

I've ordered a refrigerator they sent me a damaged product and not replacing now...
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M
mukuldev
from Delhi, Delhi
Jun 6, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
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The machine does not wash the clothes properly

Address:K-101 NILAYA GREENS,MORTA

I was purchased a samsung top load washing machine as on[protected] from your Croma electronics in Raj nagar extension but till now i am not satisfied the performance of this machine whereas your executives also visited many times and also send many mails but seems no benefit the clothes are cleaning very bad regularly so please return this product and provide me my refund...
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S
Sinjini Das
from Barasat, West Bengal
Jun 6, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Fridge (RS55K5010S9/TL)

I have purchased a Samsung Fridge on[protected]. The fridge stopped working and was under warranty. We called the customer care and raised the issue on April, 2023. A person was sent to check the Fridge. We were then told we need to send the Fridge to the Samsung service station and it will take 2-3days approx to fix the problem. We sent the fridge at our own expense to Samsung Service Station on[protected]. Sadly there was no proper update...
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S
Sameer9394
from Ganjam, Odisha
Jun 5, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from Samsung Service center after not repairable issue in my Refrigerator after using just 1.5 yr.

I had purchased Samsung refrigerator of 198ltr. Capacity from Flipkart on dated 02.10.2021. After using of 1.5 yr. The refrigerator is not cooling. So, I have complained to Samsung helpline on dated 18.05.2023 that; my refrigerator is not working/ not cooling and in connection to my repair request; Samsung Engineer visited & checked the refrigerator. After checking he asked that my refrigerator is not repairable as there is internal leakage....
+1 photos
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S
Sameer9394
from Ganjam, Odisha
Jun 5, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from Samsung Service center after not repairable issue in my Refrigerator after using just 1.5 yr.

I had purchased Samsung refrigerator of 198ltr. Capacity from Flipkart on dated 02.10.2021. After using of 1.5 yr. The refrigerator is not cooling. So, I have complained to Samsung helpline on dated 18.05.2023 that; my refrigerator is not working/ not cooling and in connection to my repair request; Samsung Engineer visited & checked the refrigerator. After checking he asked that my refrigerator is not repairable as there is internal leakage....
+1 photos
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P
Panda1797
from Thane, Maharashtra
Jun 5, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy S20 FE 5G body bend issue

Address:Thane [Maharashtra]

I purchased Samsung Galaxy S20 FE 5G phone on 22nd Aug 2022 from a dealer in my town considering a good brand from Samsung.
Month & year of manufacturing August 2022*

Recently, I noticed an abnormal bend in my phone hence I reviewed about this issue on internet and I was astonished by the fact that this particular model has common issue of bending. (It’s apparent that it is a manufacturing defect and Samsung is aware...
+10 photos
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Sriram Bharadhvaj
from Hyderabad, Andhra Pradesh
Jun 4, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
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Low Performance of Samsung A.C. 1 ton

Address:Flat No305, BLR Residency, Narayana Reddy colony, Ameenpur, Hyderabad 502032

We have bought the Samsung A.C. 1 ton two months back through Pai Electronics (Ashok Nagar, Near BHEL lingampally)
The performance is completely low compared to first month (Even at 16 degrees)

Kindly requesting you to assign the technician asap.

Thanks,
sriram...
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prashanten
Jun 3, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 star inverter split AC PCB failure

Address:Bareilly UP

Dear Samsung,

I hope this message finds you well. I am writing to express my disappointment and frustration regarding the durability of the Samsung 5 Star AC that I purchased three years ago. While Samsung is known for its quality products, the performance of my AC has left me dissatisfied.

Firstly, it is disheartening to note that the indoor PCB of the AC required replacement within just three years of purchase....
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S
Shefeekbah
Jun 3, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
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Rat mesh protection not installed

I bought a Samsung front-load washing machine in October 2021, but on March 3, 2023, the machine stopped working and an error message showed up. Informed the service center and sent their technician, who found that the cables were biten by rats and that the warranty was not covered for rat bites. For the repair, they need the service charge, including materials, of 2570 INR.

At the time of service, the technician found that...
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D
devakesu
from Alappuzha, Kerala
Jun 1, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
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NFC Pay using GW4 in India

I would like to bring the attention of Samsung India Pvt. Ltd. to the development of NFC Payments using supported Galaxy 4/5 in Indian region. Samsung Pay is available in other regions, but is not yet released in India.

Many people used a tweak to change region of the smartwatch to MEA (Middle East) and access Samsung Pay in India. It simply means SPay is working fluently in India without any issues. Payments are also working...
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A
arvindlamba114
from Lucknow, Uttar Pradesh
May 31, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: Complaint Regarding Defective Samsung Double Door Refrigerator (Model: RS21HSTPN1/XTL)

Subject: Complaint Regarding Defective Samsung Double Door Refrigerator (Model: RS21HSTWA1/XTL)
Dear CEO of Samsung,
I hope this email finds you well. I am writing to bring a serious issue to your attention regarding the Samsung Double Door refrigerator, model number RS21HSTWA1/XTL, which was purchased on 17th June 2014 under my name and registered mobile number [protected].(screenshot of invoice attached).
Recently,...
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H
hydpn
May 31, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
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No resolution by Samsung India team to rectify my AC.. It's almost 2 months

Dear Samsung India Team,

This is with reference to the complaint raised for my AC (through my registered mobile number, 9XXXXXXX97). The complaint was raised almost one and a half months ago, but till now it’s not been resolved. Every time we are contracting with the helpdesk team and getting the same revert that it will rectify by today,

We have already paid the service charges (Rs. 750) and the advance...
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Preet2003
from Ahmedabad, Gujarat
May 31, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Galaxy f41 motherboard problem

The samsung galaxy f41 my phone suddenly crashed and not turning on when we go to service centre they told us that the mother board is dead but suddenly the mother board died suddenly without anything and the cost of repair is higher than the recent cost of the phone so please give some solution about this....
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A
aarti01
from Jaipur, Rajasthan
May 31, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Samsung Fridge

Address:Pune

Hi team,

I have bought Samsung Fridge in Feb 2023. There is a problem with the Fridge, water is leaking from the freezer leads due to which all the items in the fridge get wet and ripped. Also, the ice freeze outside the refrigerator covering the whole area. Thee is no cooling.

I have raised the complaint multiple times but all the time their technician says it will happen Fridge work like this only. They replied...
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C
May 31, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31s auto restart issue

Address:Rajasthan

Dear Samsung,

We have placed a great deal of trust in the Samsung brand and have been loyal customers, exclusively purchasing Samsung products such as TVs, refrigerators, air conditioners, and mobile devices. In our family, we have utilized or are currently using various flagship Samsung models, including the S4, S9+, S21, and M30.

Given our faith in the Samsung brand, I recently purchased a Samsung M31s as...
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Dasari Venkat a rakesh
May 27, 2023
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Jagananna tab

Address:Guntur Subdistrict
Website:Pin validation code

Pin. Validation code...
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c.t.chang
from Kolkata, West Bengal
May 27, 2023
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S21FE Heating issue from day 1

I have bought my s21fe on jan 2023 . from the day one I am having the heating issue with your s21fe . I even have given to the service centre to solve my heating issue . And you all have been dening that its a normal heating . How can a new mobile have so much of heating problem that i cannot even put my mobile to my ear after 5 to 10 min talking.
I have requested you to refund the money but you all have denied even that . I again...
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