Samsung India Complaints & Reviews

Machine not working 3month passed meny time complain but your engineer not helping me and not solution receive he ask only 2year warranty but my washing machine 3 years warranty please reaisd complaint and repair ASAP- free of cost(washing machine Drum crack ) engineering sys your product not repair with cost 10000
Mobile number -[protected] bill no- 405-[protected] order date -21/10/2020...

+1 photos

Helpful

Found this helpful?

1 Comment

Washing Machine not working 3month passd meny time complain but your engineer not helping me and not solution receive he ask only 2year warranty but my washing machine 3 years complete warranty please reaisd complaint and repair ASAP- free of cost(washing machine Drum crack ) engineering sys your product not repair with cost 10000 order number[protected] order date-21/10/20 my mobile number -[protected]...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

I raised a complaints against the order no [protected] of santosh kumar choudhary . the order already reached the destination on 17th july 2023 at purnea
i made a complaints since 18th onward to delivered my address and each day
talked to helpline centre they assured me the order will be delivered within 24 hours regarding this we talked to senior authority to look into the matter but in vain
now i wish to inform you...

Helpful

Found this helpful?

2 Comments

Address: Gurumurthy Nilaya, 9th Main road, Gavipura, Hanumanathnagar, Bangalore

Hello,
Today my washing machine was not working which i purchased 20 days back, called Samsung toll free number after so many calls they have allotted one service person.
He is saying rate has bitten inside wire and asking 1000 rupees for that.
He is saying rat bite is not included in warranty. and also he is asking 1000 rupees to close the hole.
Well done Samsung!
What a way to loot the hard earned money.br...

Helpful

Found this helpful?

1 Comment

Address: NAVI MUMBAI

Samsung M31S phone post OS software upgrade by Samsung it got hanged and restarted frequently. I am unable to use the phone.

Phone Details : SM-M317FZBDINS/DS 128GB
S/N - RZ8N90XYVAP

I visited the SAMSUNG customer care there response was very bad, they even did not check my phone and advise me to change the motherboard.They initially charged me Rs 177 and suggest to change the motherboard. Which is cost...

Helpful

Found this helpful?

Write a comment

Address: G62 ground floor, saryu Apartment Samiha Lake City,Rudrapur pincode 263153

I am facing samsung auto restart problem....

Helpful

Found this helpful?

1 Comment

Address: Gurgaon Sector 43, Gurgaon, Delhi.

Service request no:[protected], I purchased a Samsung Galaxy M31s phone in 2020, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Barnala

No response for warranty replacement...

Helpful

Found this helpful?

1 Comment

Address: B 307, Chethana Maple, Bangalore, 560035

Hi Team,
I had raised a complaint for my Full Automatic WM, where it stopped working all of a sudden. One person from Prism Samsung Bangalore came and inspected the machine from all angles and then informed us that the motor is gone which has to be replaced. And all other parts are intact. He even checked the display board with instrument. We got a call from Prism Samsung that they will order the new motor which will be replaced....

Helpful

Found this helpful?

1 Comment

Address: New Delhi-110018

On July 14, 2023, I ordered a Samsung Galaxy M14 smartphone from Samsung.com. The number for my order is [protected]. Prior to completing the transaction, I double-checked that the delivery date and time at my address were 15 July at 9 PM. Because I need to give this phone to my father as a birthday present on July 15, I need the phone by the time the company promised.

I also looked at Flipcart and Amazon when I was placing...

Helpful

Found this helpful?

1 Comment

Address: lakdikapool, hyderabad india

Dear Customer Service/Manager'

I hope this email finds you well. I am writing to express my deep disappointment and frustration regarding my recent purchase of the Samsung Windfree AC model from your showroom, Bajaj Electronics. I am extremely dissatisfied with both the product and the service I have received thus far.

On [Date of Installation]19/06/2023, your technicians from Bajaj Electronics installed the...

+6 photos

Helpful

Found this helpful?

Write a comment

Address: Tiruvalla

Our side by side refrigerator (Model No RS73R5561F8/TL) purchased 08/09/2019 from Nandilath G Mart (Invoice no. TVLA-[protected]), Tiruvalla became non-functional and a complaint was registered on 18th May 2023 (Reference No. [protected]). Though service personnel visited our site every week, nothing could be done. They changed the circuit Board, compressor, etc and could not be restored. At last, on 4th of July 2023, one person came and prepared...

+1 photos

Helpful

Found this helpful?

1 Comment

My fridge is not working, actually it's not cooling it when I tell this problem to the Samsung care they sent the mechanic but he can't repair it he advice to replace it but I have lost my bill that's why I can't replace it but I got this fridge on 15th March 2021 and its in warranty period...

+2 photos

Helpful

Found this helpful?

1 Comment

Address: K-101 NILAYA GREENS,MORTA

Its six months passed but no resolution till now after many mails and calls also but everyone make me fool only i am totally mentally harass now after promised to refund my deflective product they did not respond last 15 DAYS....

Helpful

Found this helpful?

1 Comment

I have purchased Samsung refrigerator (model no- RT28M3424S8/HL) on 21.10.2018 in Navi Mumbai, Maharashtra. I got cooling issue on my fridge and lodged a complaint to Samsung service center via toll free number. On 05.07.23 an engineer has arrived and he confirmed that the gas needs to be refilled, he took the visiting charge. Yesterday on 06-07-23 another service engineer came and he did the gas refill and assured that the cooling will start...

+1 photos

Helpful

Found this helpful?

Write a comment

Brand : Samsung
Model : S20+
One day I received a update for my mobile after installation i observed a green line on my mobile at right corner after two days the display is not working and it turns into white.
I went to customer care and explained everything they told me like that need to change display and the cost of display is above 18000Rs. And i give for change the display after that I heard a notification from...

+1 photos

Helpful

Found this helpful?

1 Comment

Ordered s23 ultra on 26th June an d cancelled it on 28th July (order # [protected]) till now refund is not initiated even after multiple follows up with Samsung customer service through calls and emails...

+1 photos

Helpful

Found this helpful?

1 Comment

Dear Sir/Madam,

I am writing to register a formal complaint against the poor response and inadequate service provided by Samsung's authorized service center, Shreeji Mobile Care, located in Ahmedabad. The purpose of this complaint is to seek your assistance in addressing the ongoing issues I have faced, as I have exhausted all other means of resolving the matter.

On June 30, 2023, I submitted my mobile device...

+1 photos

Helpful

Found this helpful?

Write a comment

I am writing about a phone I purchased using the Deloitte employee program on 6/19. After the ETD of 6/26 went by, I contacted support through chat and was told that there was some operational issue due to which delivery was delayed and it will be delivered in the next few days.
After receiving some empty calls apologizing for my issues but no real updates over the next few days, I have today received a message from Samsung saying...

Helpful

Found this helpful?

1 Comment

Hello all,
I purchased a Samsung Galaxy M31s phone about 1.5 years back, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader....

Helpful

Found this helpful?

Write a comment

Samsung India Complaints & Reviews

File a complaint to Samsung India

Recently resolved complaints

Most useful reviews

Featured stories

Samsung India reviews & complaints page 10

Samsung engineer not helping me 3month passed my washing machine 3years complete warranty

Samsung engineer not ready to repairing

Not delivered the order id 12557029316

Washing Machine Damage

Samsung Mobile M31s- Post OS software upgrade got hanged and restarted frequently

Samsung Galaxy F41 auto restart problem

Bad Business game by samsung to indian -Faulty motherboard in all M series phone after update

Refrigerator warranty

Unethical Behavior, Poor Service

Complaint regarding delayed delivery of product ordered from Samsung.com

Strong Complaint: Urgent Replacement Request for Faulty Samsung Windfree AC and Poor Service

Side by side Refrigerator

Refrigerator not cooling

The machine does not wash the clothes properly

Inverter fridge gas leakage

Display issue die to software update

Ordered cancelled but refund is not initiated it been 8 days

Subject: Complaint against Poor Response by Samsung Service Center, Shreeji Mobile Care, Ahmedabad (Mobile No: 9879003545) Dear S

3rd Escalation for delayed Order ID 33367233273

Samsung M31s(Exynos 9611 issue) Please call me at 9177659767

Recent comments

Samsung India Complaints & Reviews

File a complaint to Samsung India

Recently resolved complaints

Most useful reviews

Featured stories

Samsung India reviews & complaints page 10

Recent comments

Related businesses