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Samsung India Complaints & Reviews

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Updated: Oct 8, 2026
Complaints 19019
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7797
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Samsung India reviews & complaints page 10

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M
Meenal Shah
May 21, 2017
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Samsung replacing screen and motherboard with duplicate /refurbished parts in warranty period

Address: 400092
Website: samsung.com

Dear ms. Yadav,

Once again a very laughable reply from samsung.

After a month of continuous follow-up, emails and calls. How many times i have to repeat that the damage is done by samsung service center, borivali. Even when you had conference call with samsung service borivali branch, she confirmed and you told her to hang up the phone.

Even mr. Umar khan (Samsung representative) has confirmed that...
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itachi5688
from Mumbai, Maharashtra
May 16, 2017
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Cancellation of Order Id: 100149166 Samsung Shop e store

Address: Gurgaon, Haryana, 122002
Website: Samsung shop e store

I had ordered Galaxy S8 midnight black from Samsung shop e store with order id[protected] on May 5. I had raised a cancellation request by sending mail to support.[protected]@samsung.com on May6, May 9, and May 11. As there was no response from there side i raised an escalation for call back on May 9 and 10. After this, i got a call from Sasmung on May 12 and i was notified that my cancellation is now approved and i will get the cancellation mail...
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J
Jigita Shah
from Vadodara, Gujarat
Feb 28, 2017
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Samsung Washing machine 11kg

Address: Vadodara, Gujarat, 390019
Website: www.consumercomplaints.in

Hi from last two month I send daily regards my 11kg machine which v bought just 4 month before .
When washing cycle finish and v get clothes out v get 50%clothes dirty .
Technical department send two person to check problem but still i don't get any solution please I request samsung if yr product is faulty then please kindly get me reward or exchange it ....
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A
Anuj_Pandey
from Valsad, Gujarat
Jan 24, 2017
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Facing display flectuate and lining issue & nothing response from service center

Address: Raipur, Chhattisgarh, 492099

Mobile phone J7 2016
I had purchased SAMSUNG J7 2016 mobile phone. within a few months i am facing display flectuate and lining issue its very bad experiance for me. i am very shocked how can this problem bcoz i am regular user for samsung last 4-5 years but never face any issue. I request to company Superior person replace my phone becoz i cant use repair phone either i never never purchase samsung phone in future. Samsung is my first...
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T
THOMAS STEPHEN
from Gurgaon, Haryana
Jan 4, 2017
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Service centre doing only cash transactions.

Address: 682016

I have given my Samsung tv for repair. Tech told it could be a problem with the panel or circuit board. Panel will cost around 20, 000₹ and circuit board may cost 5000₹ approx. Iam ok with whatever's it's. But they will take only cash!!! No card or any other digital payment. How is it possible to pay cash now when the whole country is going digital.
Service centre is
Samsung service centre
Kalathiparambil roadbr...
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V
vitgen
from Bijnor, Uttar Pradesh
Dec 14, 2016
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Winning amount from samsung house, 1000 hills wood drive, chertsey, surrey, kt16 0ps, tel +44-7014-2213-89

Address: Bijnor, Uttar Pradesh, 246701
Website: [email protected]

Dear sir,
My name is vinod from up, please help me out, what is the reality of this
E mail. my email id [protected]@gmail.com

The samsung electronics is pleased to inform you of the results derived from the e-mail ballot lottery international program (mnblip) held to consolidate our numerous customers worldwide. your e-mail has won a cash prize of £500, 000.00 (five hundred thousand great british pounds) and a...
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P
pankojkumarkoley
from Ranchi, Jharkhand
Oct 3, 2016
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Supply of old machine taking price of new one

Address: Kolkata, West Bengal, 700031
Website: samsung.com

On 01/10/2016 i purchsed a washing machine from khosla electronics pvt. ltd. from dhakuria shop, kolkta 700031. model no. wa60h4100hy/tl. after opening the cover it appeared that the over head cover panel is full of scatched and the body is tappered. the model number written on the cover is half removed. it appears that a used machine was supplied. i have taken up the matter with the dealer to day, they just refuse to exchange. i talked to...
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R
Rahul Sailwal
from Pune, Maharashtra
Sep 18, 2016
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I am complaining about Samsung bad service

Address: Pune, Maharashtra, 411036

I bought Samsung micro oven, fridge and washing machine recently.

Showroom people told me that for washing machine demo...samsung team will approach you with in 2 days.

It has been more than a month no body comes to my home.

I have raised a request on 8 Sep and then took follow up on 14...still no body come to my home for demo.

Finally, I have used the WM...with out demo.
br...
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N
nandha97
Sep 16, 2016
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Service engineer not answer my question even responsibility

Address: Coimbatore, Tamil Nadu

We called your network for a complaint in out TV your service engineer come here and told that was a remote control problem we changed that one after that the sensor may problem we should want to check that he told and he get his service charge from us after one week he came back and changed that again it not working he told the board want to change and check shall I order I say OK to him he get order from us but the product was we didn't...
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P
pbkreddi
Sep 15, 2016
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Refrigerator

Address: Hyderabad, Andhra Pradesh, 500082

We have purchased refrigerator on 31st July 2016(Model: 58K6417SL). From last one months ice cubes and coiling water units are not working. We had a complaints multiple times but not getting any response from Samsung support team. While calling to Basha(manager) he is simply telling call to Just dial and check.
We have spent 1, 21, 000 amount to purchase the refrigerator but its even not properly working 30 days also.
We are...
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S
srinivasdadi
from Yarada, Andhra Pradesh
Sep 15, 2016
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Complaint- Refrigerator- extended warranty

Address: Visakhapatnam, Andhra Pradesh, 531002
Website: www.samsung.com

Dear sir,
Reg. refrigerator rust at the bottom
ref: complaint no: [protected], dt:[protected]
[protected], dt:[protected]
Acc no: [protected]
I purchased refrigerator of model RR2115TCAPX/TL, product serial 09394ZAF103445D on dated[protected] and taken extended warranty on[protected] and end on[protected]
Recently my refrigerator was rusted at the bottom and same was complained to our customer care,...
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M
Mohammad Aamir Hussain
from Kolkata, West Bengal
Sep 15, 2016
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Washing machine

Address: 700039
Website: www.samsung.com

Dear sir
Few day back I complained about my Samsung washing machine and thanks for providing your service, one of your engineer came and change the parts as per their survey and charged Rs 1184 for part and Rs 403 for service and gave surety that the machine is fine now ..
But still their is same problem..(the horrible noise)
On my second complain they said that they will provide service in 24, hour but they fail to.br...
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S
sensourav68
from Pune, Maharashtra
Aug 21, 2016
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Samsung refrigerator - rt42k5558s9

1. I purchased a samsung refrigerator - rt42k5558s9 from reliance retail limited, kpct, fatimanagar, pune for rs 48000.00, which was delivered to my home on 12 june 2016.

2. The serial no. Of the refrigerator is 0dvb4dah300136, and the sales order no. Is [protected].

3. This refrigerator is not functioning properly, with excessive accumulation of frost and ice within the main fridge section leading to spoilage...
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S
sameer5425
from Chennai, Tamil Nadu
Aug 16, 2016
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Delaying the service

Address: Mumbai City, Maharashtra, 400020
Website: www.consumercomplaints.in/new_complaint

Hi, i have submitted my defective samsung j5 mobile to samsung service center andheri on[protected]Bill no [protected]). They are delaying the service and so far on[protected] i have not got my mobile back.in service center they are continuously saying part is not available with the company so we cant do anything. I have tried to contact to samsung but that was also a failed and time wasting attempt and i have not got a proper solution.br...
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B
bhumika1919
from Gurgaon, Haryana
Jun 22, 2016
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No response from any customer care

Hi,

This is really very disappointing that i have to write this mail to you, its been so many days my complaint is pending with Samsung i have purchased a refrigerator on 25th of May 2016 few days ago it was not working fine the day i bought it i have complaint many times to the service center but there is no proper response from them, i request you kindly resolve my issue and give me the replacement as it is in warranty,...
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R
Runali
from Mumbai, Maharashtra
Jun 10, 2016
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Glass shelf of the refrigerator

Address: Pune, Maharashtra, 411027
Website: samsung

I purchased a Samsung Refrigerator on 12 April, 2016. On 10th of May I was cleaning my Refrigerator for the first time. As soon as i tried to take off the glass shelf for cleaning it suddenly broke into multiple small pieces. I called the Samsung customer care for this issue but they are saying me that I have to pay for that broken shelf as it is a physical damage eventhough I m not reponsible for that. Even they claim that the shelf cannot...
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R
rameshvish
from Mumbai, Maharashtra
Feb 13, 2016
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Customer care service of samsung service center

Address: Mumbai City, Maharashtra, 400101

Hi,
I Ramesh Vishwakarma purchased (Samsung Galaxy Core Prime) IMEI No : [protected] on 17th feb-2015. From the day of purchased i continuously facing problem of Network drop issue also visited 4 times in customer care service center ([protected]--SKY CELL) in kandivali west but every time service center they are only do software update also they are saying change sim card i do what ever service center representative but my problem...
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S
sahil.akhunji
from Bhopal, Madhya Pradesh
Nov 9, 2015
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The visit charges

Address: 380007

I have a Samsung Refrigerator and I am facing some issue with its water dispenser. The refrigerator is not under warranty and I asked customer care to provide help. The resolution of complaint just required to change a nut time part and cost of the part is 130 Rs. But in total they asked for 700 Rs stating 570 Rs as visit charge. Date of incidence: 9th Nov, 2015 Request Reference No: [protected] I do not deny of the Visit Charges, but...
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Aarohi Agarwal
from Delhi, Delhi
Oct 6, 2015
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Side by side refrigerator

Address: Faridabad, Haryana

Hi samsung team


I have bought samsung side by side refrigerator from croma store faridabad on 23rd sept.since we have gone out of station, demo for the product happen on 28th sept.Demo person told that model is defective it needs to be replaced.

Then we went to croma store faridabad and they told us that now another senior technician from samsung will visit your home and once he will conformed then we...
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Asad sam
from Mumbai, Maharashtra
Aug 26, 2015
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No jobsheet provided by service centre

Address: New Delhi, Delhi

This is 3rd time today when i reached samsung service centre which was located in Okhla, Delhi... i was seriously surprised when they didn't provide me any jobsheet and told me that mine charger was faulty and i have to pay approx 600rs for that without making any jobsheet. Even when i asked for jobsheet they said they did not provide me any jobsheet because as per him they dont found any fault in my handset.. He Refused me without...
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Recent comments

Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team with reference number: 3101252561.

We assure you ...
Samsung service
Dear sir,



Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



B...
Samsung service
Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team.



We assure you that our relevant team memb...
Samsung service

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