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Samsung India Complaints & Reviews

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Updated: Oct 8, 2026
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Samsung India reviews & complaints page 9

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S
shaileshpandey1985
from Surat, Gujarat
Jan 1, 2019
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samsung freeze

Address: Surat, Gujarat, 395006

I have done a complaint about my freeze. Technician came and told that compressor is fail and should be replaced. After that no one came to replace the compressor and the service center called me and told no compressor will be replaced and will give 10% of my freeze's amount. My freeze is 4 years old and it has 10 year compressor warranty. Pls solve the issue....
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Raj Kumar227
from Ongole, Andhra Pradesh
Nov 24, 2018
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service engineer unable to provide any service

Address: Khammam, Andhra Pradesh, 507164

I was registered my complaint on 17th november 2018, i don't know what was the wrong with him they (Customer care service) cancelled my complaint. And again they provide and registered new complaint number on 21st november 2018 to me, this time they said daily "service engineer call to you by tomorrow and he provided repair to your product" these kind of words they told from 21st november 2018 onwards. Till now my service request is unrepaired...
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sachinsethi9999
from Gurgaon, Haryana
Nov 12, 2018
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samsung j8

Address: New Delhi, Delhi, 110034

I purchased a samsung j8 on aug 1, 2018 through debit card by paying rs. 19000/- at that time, there was a scheme of rs. 2000/- cash back offer which was to be credited within a period of 90 days. But even today i. E. 12th nov., after the expiry of 90 days, the cashback is still not received. My contact no. Is [protected]. Samsung company is required to look into the matter urgently....
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R
rajtewari13
from Bhubaneshwar, Odisha
Nov 7, 2018
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sir i am being cheated by a fraud group for 10 lakhs rupees which i have already paid

Website: rbintelorg.npage.de/home4.htm

It all started with a message from hp-612040 stating that :-
You have been selected to get 500, 000 gbp fromsamsung annual promo to get your draft send your name, address, mobile no to [protected]@outlook.com

I replied via gmail sending my details

Being selected to get 500, 000 gbp from samsung annual promo

Rtr channel
Sat, oct 20, 1:13 pm
To samsungj15

Name...
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T
tanay@123
from Mumbai, Maharashtra
Sep 10, 2018
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samsung service centre job sheet without no. and executive misbehave

Address: Ranchi, Jharkhand, 834001

Dear concern

We had handover our Mobile Samsung mobile to samsung service centre
( Techno Solutions, Old HB Road, RANCHI 834001) on 24/08/2018 and as per their commitment mobile will be ready to delivered after 7 days but after 15 days, they have not taken any responsibility to deliver the mobile back even not behave correctly to us Customers. Also they are not provided us complete Jobsheet . attached jobsheet for reference...
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Abhijith Bailur
from Chennai, Tamil Nadu
Sep 7, 2018
Jul 24, 2025
This thread was updated on Jul 24, 2025
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the service center is not responding to any calls

Address: Udupi, Karnataka, 576102
Website: www.samsung.com/in/support/service-center

I have given s8 for service 3 weeks back and i am trying to reach them on the phone for checking the status but none of them are picking the call.

Once i had been there they asked me to pay completely we will give immediately.

When it is under never mind offer it is the duty of the service person to at least inform number of days required to get the phone repaired.

Worst ever customer service from...
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S
Simmidjs
Aug 19, 2018
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samsung ref ff 462l rt47k6358sl/tl purchased from croma market city kurla, mumbai

Address: Mumbai City, Maharashtra, 400098

1. 30th june 2018: payment made at your store at croma, phoenix market city for purchase of samsung 462lts refrigerator
2. 1st july: refrigerator delivered at our apartment
3. 4th july: installed by samsung
4. 9th july: complaint registered with samsung helpline regarding lot of water collecting inside the refrigerator
5. Several followups on phone but no seriousness from samsung
6. 17th july: service engineer...
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P
pappu1981
from Delhi, Delhi
Aug 2, 2018
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email id of company ceo, chairman

Address: 110096

This is with reference to above mentioned subject i would to express my dissatisfaction with Samsung product & its services. I bought Samsung Galaxy ON NXT in the month of Sep'17 where after some days i got to know that there was some screen issue in the device. I contacted the service center and they have changed the screen.

After some days i am continuously facing the network issue in device where in the same time i would...
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subhalr
from Chennai, Tamil Nadu
May 28, 2018
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tv reinstallation charges too high

Hi, i am very disappointed in the services that the samsung support team offers regarding tv installation and re-installation.
We have a 40 inch samsung smart tv that was bought and used in bangalore.
When we relocated to chennai, we had raised a reinstallation request for which it costed us around 400-500 inr.
Now owing to renovation of my house, i had to dismantle it and raised again a re-installation request.
The...
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R
r satheesh n
from Hyderabad, Telangana
Mar 19, 2018
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samsung j7 max samsung authorised service centre made damages to customer mobile

Dear sir/madam

I am r satheeshnathan, on 4th december 2017 i bought a samsung mobile which is galaxy j7 max purchesed in flipkart. It was working fine for a month afterwards it shows its originality, get hangs also back keys and sub keys are not working.in this situation i did not find immediate solution except samsung service centre because my device has one year manufacturing warranty also it can be used without back key and...
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Sipayi Srini
from Bengaluru, Karnataka
Feb 7, 2018
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defect samsung galaxy nxt mobile

Address: 560079
Website: Sumsung

I have recently purchased samsung galaxy nxt through flipcart by giving 10, 900 and when i started using on 1st day which was gettting hang and i was not getting proper internet for 2 hours and needed to restart again and again.. Im really disappointed with the brand new mobile... And when i asked replacemnt they want to troubleshoot the mobile first but i dont like to go for troubleshoot beacuse i orderd new mobile i didnt expct this kind...
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ayushraibuzz
from Mumbai, Maharashtra
Nov 7, 2017
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mobile - wrong information provided by samsung

Address: Varanasi, Uttar Pradesh, 221001

Dear team,

I had purchased a samsung phone from flipkart last month on never find offer, by mistake, it has fallen down and got broken, we had visited the service center and submit the phone on 25 oct. Every day are calling by saying that your phone is ready, come and take when we go there they said sry sir phone is not ready will provide you in 2, 3 day but till now no update. This is how samsung a big company deal with their...
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V
Vyankat Nikam
Sep 21, 2017
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refrigerator is not working in compressor guarantee period

Address: Nashik, Maharashtra, 422005

I am using samsung refrigerator model rt2735, refrigerator stop working compressor not working. I call sales service to check and sort out issue. Technician told to pay rs 500 for visit. And he checked and ask to replace pcb worth rs 7000. I need inverter pcb for samsung refrigerator model rt2735 (Power ac 220v/50hz)
Pcb part no da41-00757a (2011.0330 ver1.1) power ac 220v/50hz. From samsung so i can make my fridge working...
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Pallavi Agrawal06
from Bengaluru, Karnataka
Aug 1, 2017
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take back your machine and return my money

Address: Hyderabad, Andhra Pradesh, 500032
Website: www.samsung.com

I purchased samsung front load washing machine two years ago. After just one year i started facing issues with my machine.in last one year i have called technician 2-3 times already. This time when i called the technician again i called their free number (Ref no-[protected]), one technician was sent afte 10 days and he informed the wiring has been
Damaged and the replacement will cost me rs 6000/-!!!. The
Technician told...
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M
[email protected]
from Hyderabad, Telangana
Jul 28, 2017
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complaint on shop.samsung.com

Address: 500085
Website: www.shop.samsung.com

I ordered samsung gear circle on shop. Samsung.com on june 16 2017, i haven't recieved my product from shop. Samsung.com and even any information also from samsung.com website. When i am calling the customer care they are asking me to wait for 72 hrs or 48 hrs. But i am not recieving any information from them. I want the details of my order. Hope i will get my order....
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H
human insaan
from Kolkata, West Bengal
Jul 19, 2017
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swelling of battery

Address: Kamrup Metropolitan, Assam, 781007

Dear samsung india,
Well it seems like i recieved a defective product from the start itself. After buying my s7 edge in just over a week ended the screen showed up with a dead pixel lining.
But since your company's after sales states than after a week of the purchase it doesn't replace it's product. Just a free repair. Unlike other manufacturers. A issue of manufacturing defect is met by repair not a replacement even for...
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K
kinal
from Surat, Gujarat
Jul 6, 2017
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Refrigerator part Bill

Address: Anand, Gujarat, 388325
Website: consumer complaint

I had a problem in my refrigerator ... called customer service ...they send me a person from service center in (ANAND - GUJARAT).
change RELAY SWITCH and not providing proper BILL. i was not satisfied with the amount which i paid ..so asking for COMPUTER INVOICE (BILL).
this is what i get in 1.5 month. 3 different bill for same product...u can see the MRP price change in all 3 bills...i m still not getting what kind of business...
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sudeshnabanerjee3112
from Bengaluru, Karnataka
Jul 3, 2017
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Delayed installation of TV, installation due date crossed

Address: 700131
Website: www.samsung.in

I have bought a Samsung TV which was delivered on Thursday and Installation completion due date was 1st july. Till today(3rd july) none called us from Samsung india to get the installation done.
I got a message from Samsung india mentioning the Service order no:[protected] and the assigned engineer's name and mobile number. Assigned service center is in barrackpur.
But that assigned service engineer is denying duty saying that...
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Gitanjali Sumit Tiwari
from Delhi, Delhi
Jun 9, 2017
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Highly disappointed with samsung ac service-even after 10 days of complaint no response from samsung

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

On 3rd June 2017 morning i have registered a complain reference no [protected] for my AC Model No ar18jc5jamv/2015 after two days and after so many calls on 5th June late evening the engineer came to our home and said that its fan has to replaced so the person from hcl will come to replace the same. then again 3 days there was no response from samsong/hcl then we called up and then the engineer from hcl came and he said the same thing that...
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Anku52
from Chandigarh, Chandigarh
May 26, 2017
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Regarding misuse of the name samsung

Address: 144001

Hi
I am ankush arora from jalandhar week ago i searched a number of samsung service centre and any how i got an number i called on the no pn first ring a lady picks up the ph and tells samsung service centre and asked for the product i have given her all the details she said it will cost u 500 for visting chrgs which is companu policy a person came to my house check the machine and aaid will bring the oarts un morning and will make...
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Recent comments

Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team with reference number: 3101252561.

We assure you ...
Samsung service
Dear sir,



Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



B...
Samsung service
Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team.



We assure you that our relevant team memb...
Samsung service

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