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Samsung India Complaints & Reviews

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Last updated Jun 8, 2024
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Samsung India reviews & complaints page 9

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M
mexplore12
Jul 4, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: Complaint against Poor Response by Samsung Service Center, Shreeji Mobile Care, Ahmedabad (Mobile No: 9879003545) Dear S

Dear Sir/Madam,

I am writing to register a formal complaint against the poor response and inadequate service provided by Samsung's authorized service center, Shreeji Mobile Care, located in Ahmedabad. The purpose of this complaint is to seek your assistance in addressing the ongoing issues I have faced, as I have exhausted all other means of resolving the matter.

On June 30, 2023, I submitted my mobile device...
+1 photos
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S
Skunda
from Hyderabad, Telangana
Jul 3, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
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3rd Escalation for delayed Order ID 33367233273

I am writing about a phone I purchased using the Deloitte employee program on 6/19. After the ETD of 6/26 went by, I contacted support through chat and was told that there was some operational issue due to which delivery was delayed and it will be delivered in the next few days.
After receiving some empty calls apologizing for my issues but no real updates over the next few days, I have today received a message from Samsung saying...
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Nithin ganimaneni
Jul 2, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31s(Exynos 9611 issue) Please call me at 9177659767

Hello all,
I purchased a Samsung Galaxy M31s phone about 1.5 years back, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader....
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H
Hinshma
from Delhi, Delhi
Jun 30, 2023
Jul 1, 2023
This thread was updated on Jul 1, 2023
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Mobile

There is auto switchoff issue in mobile. Moblie was bought from official samsung store and currently in guarantee period. No replacement being given even after making many requests...
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C
caanjalimeena
Jun 29, 2023
Jul 1, 2023
This thread was updated on Jul 1, 2023
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Refrigerator service refund coupon

I purchased a Samsung refrigerator from croma. Refrigerator has some issues with it so I registered a complaint to get it fixed. Samsung took the refrigerator and gave me refund vouchers. Now when I am trying to get the copan redeem, their site is not working. For last 2 weeks, I don’t have a refrigerator and all they say is our technical team is working to get the site fixed. I am not sure what to do, it is a mental harassment. Their product...
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Md ALIMUDDIN (Ali)
Jun 28, 2023
Jul 1, 2023
This thread was updated on Jul 1, 2023
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4372875286, 4373069953, 4373210869, 4373235261,4373369205

Address:samsung service center, district aurangabad, bihar pin- 824101

I had purchased a freeze of samsung companey 10 months ago. 20 days ago i registered a complane to repair my freeze they come and told that compressor should be changethen they demand for bill and i provided them bill but they said that your freeze is old model so you have to pay even if it is in warranty. they rejected my complane after that i contact to samsung call center again and again they always say that your freeze will be repaired...
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S
sathish
from Chandigarh, Chandigarh
Jun 27, 2023
Sep 12, 2023
This thread was updated on Sep 12, 2023
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Samsung phone green line and pink line on screen screen

Address:chennai

Samsung phone M52 5g mobile update is done on June 2023 getting a green line and pink line on the screen, checked with the customer and told go near the service center and went service center in service telling need to change the display 8000rs charge ...

this is a new type of fraud by Samsung mobile, pls don't buy it

Regards
Sathish
[protected]...
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L
LakshayBhasin
Jun 27, 2023
Jun 28, 2023
This thread was updated on Jun 28, 2023
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Samsung AC Problem

I purchased a new Samsung wind free AC of model number AR18BY3ANWKXNA. It is found to be defective. I contacted customer care many times but no replacement was done yet. I request you to please help me in this regard

Thanks and Regards
Lakshay Bhasin
+91 [protected]...
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LakshayBhasin
Jun 27, 2023
Jun 28, 2023
This thread was updated on Jun 28, 2023
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Samsung AC

I purchased a new Samsung windfree AC of model number AR18BY3ANWKXNA. It is found to be defective. I contacted customer care many times but no replacement was done yet. I request you to please help me in this regard

Thanks and Regards
Lakshay Bhasin
+91 [protected]...
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V
Jun 23, 2023
Jun 26, 2023
This thread was updated on Jun 26, 2023
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Mobile Galaxy M31s

Address:Alathur, Palakkad, Kerala

My self also lost near to Rs. 20000 . My Samsung M31s ( 6 GB RAM, 128 GB Storage), started freezing and auto startup frequently. Nearby Samsung service center told me to replace mother board/CPU and no sure about the working after that. It is total wastage of money by selecting Samsung mobile.
I purchased this mobile in Sept 2020....
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Nk8735891
from New delhi, Delhi
Jun 22, 2023
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Employee

Address:Gurgaon

[protected]@gmail.com, [protected], [protected] ye employee kbi tym pr site pr nhi aata client se bhut misbehave krta hai glt language use krta hai or jb b site pr aane k liye cll kro to ghr m hota hai 15 min m aara hu krke 1 ghnte tk nhi ataa site pr humesha late sir ap is prblm ko jldi solve kro or apne is employee ko smzhao ki tym pr aae site pr thnku...
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V
Vinod Ashokkumar
from Chennai, Tamil Nadu
Jun 19, 2023
Jul 9, 2023
This thread was updated on Jul 9, 2023
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Samsung Refusing to Repair my Television under warranty

Address:Shop No. 96, Nelson Manickam Road, Aminjikarai, Chennai, 600029

I purchased a Samsung Tv from Croma on August 13th 2022. The model number of TV is Samsung AU9070 43-inch 4k tv. Initial impressions of the TV were pretty good without any problems for almost 6-7 months. During the month of April (i.e. the 8th month from date of purchase) i suddenly started noticing white spots on left side of the TV while gaming and pretty was shocked at it at first sight. But initially I thought that it was due to the content...
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M
Malti Baldekar
Jun 19, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Refrigerator Stopped working

Address:House No 173, Ratan Niwas, Mahyavanshi Falya, Behind Balda Water Tank, Balda, Pardi, Valsad, Pin 396125

My Samsung Refrigerator Is working condition all settings is ok but cooling is not done Refrigerator And freezer both.
I lost my purchase invoice and warranty card.
We are not get response from any local support team and also from Samsung customer care.
Dear Team kindly look into it on priority basis and contact me on [protected].

Samsung refrigerator Model
RT28M3022UZ/HL-01

S/Nbr...
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M
Malti Baldekar
Jun 19, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Refrigerator Stopped working

Address:House no 173 Ratan Niwas Mahyavanshi faliya Behind water tank Post-Balda,T-Pardi Valsad Gujarat 396125

Refrigerator Is working condition all settings is ok but cooling is not done Refrigerator And freezer both.
I lost my purchase invoice and warranty card.
We are not get response from any local support team and also from your customer care.
Dear Team kindly look into it on priority basis and contact me on [protected].

Samsung refrigerator Model
RT28M3022UZ/HL-01

S/N
03N04PBK402141Vbr...
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S
Shivani Gale
Jun 18, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Refrigerator

Address:Nagpur

Refrigerator still not working properly from past 3 months...
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S
Sumannkm
from Gummidipoondi, Tamil Nadu
Jun 18, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Tv and Ac installation

Address:4/893,1st Street, Nochikuppam (vi), arambakkam (post), Gummidipoondi (tk), Thiruvallur (dt), Pin-601201

Saravana store padi la 5th June 2023 AC and Tv vangi erunthom installation vara sonna vara mattirukkanga... Thn customer care ku call panna one by one number koduthu pesa solranga ana yarum vara mattirukkanga.. ippo varaikkum yarum varala. Summer time athum romba kastama erukku... Ya da Saravana store la vangunonu feel panna vechitanga.. next time anga vanga kudathunu feel panna veikkiranga.. romba romba kastam.....
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N
Naani4321
Jun 18, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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My phone is not at all turning on

Address:Sf 61/3b, No 75 Cauvery Nagar Main Roadcauvery Nagar, Numbal Village, Velappanchavadi, Chennai, Tamil Nadu 600077
Website:samsung.com

Actually my phone Samsung galaxy m31 phone turned off while I was making a call on June 17, 2023. My phone didn't respond to the forced restart and I did try by charging it. At first my phone did show the logo at least stating Samsung galaxy m31 but the next day it is not showing anything. It even not responding to the forced restart too.
I want to get the thing repaired. Please help me regarding this issue.
Name : D.R. Thejeshbr...
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R
Rits12345
from Delhi, Delhi
Jun 16, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Bill misplaced and store closed

Address:Samsung

Lost the bill of my samsung dual door fridge and its compressor is not working properly as told by the samsung engineer who was asigned to rectify the complaint registerd by me.. I had purchased the refrigerator from Samsung store in paschim vihar which ispermanently closed.. As its not possible for me to get the bill copy from them.. So it would be great help i[censored] can provide me the required details of refrigerator as required to get...
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E
ekants
from Gurgaon, Haryana
Jun 16, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Unrepairable Convertible Refrigerator

Bought a refrigerator in year end of 2022. Stopped working and couldn't be repaired after multiple attempts from service staff. Please proceed with immediate replacement as it is casuing my elderly parents extreme pain in this hot weather.

Follow up: Samsung service has called but they are not replacing the product even after 3 failed attempts to repair. The technician keeps closing the request and refrigerator Fridge section...
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Deepak227
from Gurgaon, Haryana
Jun 16, 2023
Jul 6, 2023
This thread was updated on Jul 6, 2023
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Cardboard rat protection panel received in electronic appliance, plastic or steel panel should be given

This is to inform you regarding rat protection panel which is used in washing machine, and it's quality should be made up of plastic or steel one.

The question is what's the involvement of Cardboard panel which can be easily broken with little bit of moment of anything like rat bite or maybe during washing when washing vibrates alot.

So I don't understand the logic of having Cardboard panel in...
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