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Samsung India Complaints & Reviews

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Updated: Jul 1, 2026
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Samsung India reviews & complaints page 9

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S
subhalr
from Chennai, Tamil Nadu
May 28, 2018
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tv reinstallation charges too high

Hi, i am very disappointed in the services that the samsung support team offers regarding tv installation and re-installation.
We have a 40 inch samsung smart tv that was bought and used in bangalore.
When we relocated to chennai, we had raised a reinstallation request for which it costed us around 400-500 inr.
Now owing to renovation of my house, i had to dismantle it and raised again a re-installation request.
The...
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R
r satheesh n
from Hyderabad, Telangana
Mar 19, 2018
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samsung j7 max samsung authorised service centre made damages to customer mobile

Dear sir/madam

I am r satheeshnathan, on 4th december 2017 i bought a samsung mobile which is galaxy j7 max purchesed in flipkart. It was working fine for a month afterwards it shows its originality, get hangs also back keys and sub keys are not working.in this situation i did not find immediate solution except samsung service centre because my device has one year manufacturing warranty also it can be used without back key and...
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S
Sipayi Srini
from Bengaluru, Karnataka
Feb 7, 2018
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defect samsung galaxy nxt mobile

Address: 560079
Website: Sumsung

I have recently purchased samsung galaxy nxt through flipcart by giving 10, 900 and when i started using on 1st day which was gettting hang and i was not getting proper internet for 2 hours and needed to restart again and again.. Im really disappointed with the brand new mobile... And when i asked replacemnt they want to troubleshoot the mobile first but i dont like to go for troubleshoot beacuse i orderd new mobile i didnt expct this kind...
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A
ayushraibuzz
from Mumbai, Maharashtra
Nov 7, 2017
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mobile - wrong information provided by samsung

Address: Varanasi, Uttar Pradesh, 221001

Dear team,

I had purchased a samsung phone from flipkart last month on never find offer, by mistake, it has fallen down and got broken, we had visited the service center and submit the phone on 25 oct. Every day are calling by saying that your phone is ready, come and take when we go there they said sry sir phone is not ready will provide you in 2, 3 day but till now no update. This is how samsung a big company deal with their...
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V
Vyankat Nikam
Sep 21, 2017
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refrigerator is not working in compressor guarantee period

Address: Nashik, Maharashtra, 422005

I am using samsung refrigerator model rt2735, refrigerator stop working compressor not working. I call sales service to check and sort out issue. Technician told to pay rs 500 for visit. And he checked and ask to replace pcb worth rs 7000. I need inverter pcb for samsung refrigerator model rt2735 (Power ac 220v/50hz)
Pcb part no da41-00757a (2011.0330 ver1.1) power ac 220v/50hz. From samsung so i can make my fridge working...
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P
Pallavi Agrawal06
from Bengaluru, Karnataka
Aug 1, 2017
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take back your machine and return my money

Address: Hyderabad, Andhra Pradesh, 500032
Website: www.samsung.com

I purchased samsung front load washing machine two years ago. After just one year i started facing issues with my machine.in last one year i have called technician 2-3 times already. This time when i called the technician again i called their free number (Ref no-[protected]), one technician was sent afte 10 days and he informed the wiring has been
Damaged and the replacement will cost me rs 6000/-!!!. The
Technician told...
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M
[email protected]
from Hyderabad, Telangana
Jul 28, 2017
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complaint on shop.samsung.com

Address: 500085
Website: www.shop.samsung.com

I ordered samsung gear circle on shop. Samsung.com on june 16 2017, i haven't recieved my product from shop. Samsung.com and even any information also from samsung.com website. When i am calling the customer care they are asking me to wait for 72 hrs or 48 hrs. But i am not recieving any information from them. I want the details of my order. Hope i will get my order....
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H
human insaan
from Kolkata, West Bengal
Jul 19, 2017
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swelling of battery

Address: Kamrup Metropolitan, Assam, 781007

Dear samsung india,
Well it seems like i recieved a defective product from the start itself. After buying my s7 edge in just over a week ended the screen showed up with a dead pixel lining.
But since your company's after sales states than after a week of the purchase it doesn't replace it's product. Just a free repair. Unlike other manufacturers. A issue of manufacturing defect is met by repair not a replacement even for...
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K
kinal
from Surat, Gujarat
Jul 6, 2017
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Refrigerator part Bill

Address: Anand, Gujarat, 388325
Website: consumer complaint

I had a problem in my refrigerator ... called customer service ...they send me a person from service center in (ANAND - GUJARAT).
change RELAY SWITCH and not providing proper BILL. i was not satisfied with the amount which i paid ..so asking for COMPUTER INVOICE (BILL).
this is what i get in 1.5 month. 3 different bill for same product...u can see the MRP price change in all 3 bills...i m still not getting what kind of business...
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S
sudeshnabanerjee3112
from Bengaluru, Karnataka
Jul 3, 2017
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Delayed installation of TV, installation due date crossed

Address: 700131
Website: www.samsung.in

I have bought a Samsung TV which was delivered on Thursday and Installation completion due date was 1st july. Till today(3rd july) none called us from Samsung india to get the installation done.
I got a message from Samsung india mentioning the Service order no:[protected] and the assigned engineer's name and mobile number. Assigned service center is in barrackpur.
But that assigned service engineer is denying duty saying that...
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G
Gitanjali Sumit Tiwari
from Delhi, Delhi
Jun 9, 2017
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Highly disappointed with samsung ac service-even after 10 days of complaint no response from samsung

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

On 3rd June 2017 morning i have registered a complain reference no [protected] for my AC Model No ar18jc5jamv/2015 after two days and after so many calls on 5th June late evening the engineer came to our home and said that its fan has to replaced so the person from hcl will come to replace the same. then again 3 days there was no response from samsong/hcl then we called up and then the engineer from hcl came and he said the same thing that...
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A
Anku52
from Chandigarh, Chandigarh
May 26, 2017
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Regarding misuse of the name samsung

Address: 144001

Hi
I am ankush arora from jalandhar week ago i searched a number of samsung service centre and any how i got an number i called on the no pn first ring a lady picks up the ph and tells samsung service centre and asked for the product i have given her all the details she said it will cost u 500 for visting chrgs which is companu policy a person came to my house check the machine and aaid will bring the oarts un morning and will make...
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M
Meenal Shah
May 21, 2017
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Samsung replacing screen and motherboard with duplicate /refurbished parts in warranty period

Address: 400092
Website: samsung.com

Dear ms. Yadav,

Once again a very laughable reply from samsung.

After a month of continuous follow-up, emails and calls. How many times i have to repeat that the damage is done by samsung service center, borivali. Even when you had conference call with samsung service borivali branch, she confirmed and you told her to hang up the phone.

Even mr. Umar khan (Samsung representative) has confirmed that...
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I
itachi5688
from Mumbai, Maharashtra
May 16, 2017
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Cancellation of Order Id: 100149166 Samsung Shop e store

Address: Gurgaon, Haryana, 122002
Website: Samsung shop e store

I had ordered Galaxy S8 midnight black from Samsung shop e store with order id[protected] on May 5. I had raised a cancellation request by sending mail to support.[protected]@samsung.com on May6, May 9, and May 11. As there was no response from there side i raised an escalation for call back on May 9 and 10. After this, i got a call from Sasmung on May 12 and i was notified that my cancellation is now approved and i will get the cancellation mail...
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J
Jigita Shah
from Vadodara, Gujarat
Feb 28, 2017
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Samsung Washing machine 11kg

Address: Vadodara, Gujarat, 390019
Website: www.consumercomplaints.in

Hi from last two month I send daily regards my 11kg machine which v bought just 4 month before .
When washing cycle finish and v get clothes out v get 50%clothes dirty .
Technical department send two person to check problem but still i don't get any solution please I request samsung if yr product is faulty then please kindly get me reward or exchange it ....
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A
Anuj_Pandey
from Valsad, Gujarat
Jan 24, 2017
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Facing display flectuate and lining issue & nothing response from service center

Address: Raipur, Chhattisgarh, 492099

Mobile phone J7 2016
I had purchased SAMSUNG J7 2016 mobile phone. within a few months i am facing display flectuate and lining issue its very bad experiance for me. i am very shocked how can this problem bcoz i am regular user for samsung last 4-5 years but never face any issue. I request to company Superior person replace my phone becoz i cant use repair phone either i never never purchase samsung phone in future. Samsung is my first...
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T
THOMAS STEPHEN
from Gurgaon, Haryana
Jan 4, 2017
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Service centre doing only cash transactions.

Address: 682016

I have given my Samsung tv for repair. Tech told it could be a problem with the panel or circuit board. Panel will cost around 20, 000₹ and circuit board may cost 5000₹ approx. Iam ok with whatever's it's. But they will take only cash!!! No card or any other digital payment. How is it possible to pay cash now when the whole country is going digital.
Service centre is
Samsung service centre
Kalathiparambil roadbr...
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V
vitgen
from Bijnor, Uttar Pradesh
Dec 14, 2016
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Winning amount from samsung house, 1000 hills wood drive, chertsey, surrey, kt16 0ps, tel +44-7014-2213-89

Address: Bijnor, Uttar Pradesh, 246701
Website: [email protected]

Dear sir,
My name is vinod from up, please help me out, what is the reality of this
E mail. my email id [protected]@gmail.com

The samsung electronics is pleased to inform you of the results derived from the e-mail ballot lottery international program (mnblip) held to consolidate our numerous customers worldwide. your e-mail has won a cash prize of £500, 000.00 (five hundred thousand great british pounds) and a...
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P
pankojkumarkoley
from Ranchi, Jharkhand
Oct 3, 2016
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Supply of old machine taking price of new one

Address: Kolkata, West Bengal, 700031
Website: samsung.com

On 01/10/2016 i purchsed a washing machine from khosla electronics pvt. ltd. from dhakuria shop, kolkta 700031. model no. wa60h4100hy/tl. after opening the cover it appeared that the over head cover panel is full of scatched and the body is tappered. the model number written on the cover is half removed. it appears that a used machine was supplied. i have taken up the matter with the dealer to day, they just refuse to exchange. i talked to...
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R
Rahul Sailwal
from Pune, Maharashtra
Sep 18, 2016
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I am complaining about Samsung bad service

Address: Pune, Maharashtra, 411036

I bought Samsung micro oven, fridge and washing machine recently.

Showroom people told me that for washing machine demo...samsung team will approach you with in 2 days.

It has been more than a month no body comes to my home.

I have raised a request on 8 Sep and then took follow up on 14...still no body come to my home for demo.

Finally, I have used the WM...with out demo.
br...
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