Claimed

Samsung India Complaints & Reviews

3.1
Last updated Jun 17, 2024
Complaints 18894
Resolved
11178
Unresolved
7716
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Samsung India reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Jul 31, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
Report
Copy

Samsung M31s Motherboard issue after software update

Hi,

I am using Samsung M31s from last 2.8 years, recently i updated device with software patch update..after that i started facing restart issue.

Mobile is getting restarted automatically, some times it gets hung and then restarts...this is happening from last week.

From last 3 days, its not even starting...it stuck at Samsung Logo, i visited Samsung service center in Bengaluru(opera house), they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raja1963
Jul 30, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
Report
Copy

Smart Phone

Bought a Samsung phone Galaxy Note 20 Ultra on the 27 December 2020, everything was fine till I installed an update and immediately a green line started appearing on my screen! I tried my best to switch off, restart everything BUT the green line still persists destroying a very expensive phone, is this being done deliberately to force people to buy new phones.. if so it is a very cheap trick by Samsung and I will lose all faith in the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
ektas243
from New Delhi, Delhi
Jul 27, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
Report
Copy

Fold 4 Display issue

Address:C-5, First floor, new krishna park, janak puri, new delhi 110018

I have fold 4. All of a sudden it's display stopped working and a black line appeared in the center. I went to the customer care and they said that I wll have to pay for the display . My phone is in warranty and I have seen that issue is there in this model. It's company's fault. Two known ppl have faced same issue. I saw on internet that ppl r having same display issue. I am sending my job sheet and it's a request that plz fix my display.Its...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
E
ektas243
from New Delhi, Delhi
Jul 27, 2023
Report
Copy

Samsung fold 4 display issue

Address:C-5, First Floor, New Krishna Park, Janak Puri, new delhi 110058

I have fold 4. All of a sudden it's display stopped working and a black line appeared in the center. I went to the customer care and they said that I wll have to pay for the display . My phone is in warranty and I have seen that issue is there in this model. It's company's fault. Two known ppl have faced same issue. I saw on internet that ppl r having same display issue. I am sending my job sheet and it's a request that plz fix my display....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fatemap
Jul 27, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
Report
Copy

Galaxy watch4

I am writing to express my frustration and disappointment with the lack of support I have received from Samsung regarding the Samsung Galaxy Watch 4 40mm Bluetooth (Model number SM-R860NZDAINU, bearing serial .RFAW32GAK9J) that I purchased from the Samsung website on May 1st, 2023. The watch arrived on May 3rd, but I was unable to pair it with my phone. I visited a Samsung service center the very next day, and they confirmed that there was...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Advocate VN
from Mumbai, Maharashtra
Jul 25, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED32"inch Television. Non Provision of Spare Parts. Fabrication of False Consumer Response

Address:SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED. (CIN) U31900DL1995PTC071387.6TH FLOOR, DLF CENTRE SANSAD MARG NEW DELHI New Delhi PIn 110001.

I am the owner of a Samsung LED TV with the Model Number UA32D4003. This TV is working well and in 2022 I installed a HDMI Cable through Samsung.
On July 21st 2023 a service request was booked. No [protected] and the Engineer from the Mumbai Service Centre for TV''s, came and diagnosed the problem as that of a malfunctioning IR-PCB(Sensor PCB) which rendered the remote ineffective. He promised to get it replaced and said he would send...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Jul 23, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Samsung engineer not helping me 3month passed my washing machine 3years complete warranty

Machine not working 3month passed meny time complain but your engineer not helping me and not solution receive he ask only 2year warranty but my washing machine 3 years warranty please reaisd complaint and repair ASAP- free of cost(washing machine Drum crack ) engineering sys your product not repair with cost 10000
Mobile number -[protected] bill no- 405-[protected] order date -21/10/2020...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Jul 23, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Samsung engineer not ready to repairing

Washing Machine not working 3month passd meny time complain but your engineer not helping me and not solution receive he ask only 2year warranty but my washing machine 3 years complete warranty please reaisd complaint and repair ASAP- free of cost(washing machine Drum crack ) engineering sys your product not repair with cost 10000 order number[protected] order date-21/10/20 my mobile number -[protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
skcpurnea
Jul 21, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Not delivered the order id 12557029316

I raised a complaints against the order no [protected] of santosh kumar choudhary . the order already reached the destination on 17th july 2023 at purnea
i made a complaints since 18th onward to delivered my address and each day
talked to helpline centre they assured me the order will be delivered within 24 hours regarding this we talked to senior authority to look into the matter but in vain
now i wish to inform you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Basavarajmg
Jul 21, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Washing Machine Damage

Address:Gurumurthy Nilaya, 9th Main road, Gavipura, Hanumanathnagar, Bangalore

Hello,
Today my washing machine was not working which i purchased 20 days back, called Samsung toll free number after so many calls they have allotted one service person.
He is saying rate has bitten inside wire and asking 1000 rupees for that.
He is saying rat bite is not included in warranty. and also he is asking 1000 rupees to close the hole.
Well done Samsung!
What a way to loot the hard earned money.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ASHISH G India
from NAVI MUMBAI, Maharashtra
Jul 21, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Mobile M31s- Post OS software upgrade got hanged and restarted frequently

Address:NAVI MUMBAI

Samsung M31S phone post OS software upgrade by Samsung it got hanged and restarted frequently. I am unable to use the phone.

Phone Details : SM-M317FZBDINS/DS 128GB
S/N - RZ8N90XYVAP

I visited the SAMSUNG customer care there response was very bad, they even did not check my phone and advise me to change the motherboard.They initially charged me Rs 177 and suggest to change the motherboard. Which is cost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komalbansiwal
Jul 20, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Samsung Galaxy F41 auto restart problem

Address:G62 ground floor, saryu Apartment Samiha Lake City,Rudrapur pincode 263153

I am facing samsung auto restart problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PiyushBhesaniya
Jul 19, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Business game by samsung to indian -Faulty motherboard in all M series phone after update

Address:Gurgaon Sector 43, Gurgaon, Delhi.

Service request no:[protected], I purchased a Samsung Galaxy M31s phone in 2020, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shivanshu Garg
Jul 18, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
Report
Copy

Refrigerator warranty

Address:Barnala

No response for warranty replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohit8j
from Bengaluru, Karnataka
Jul 17, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
Report
Copy

Unethical Behavior, Poor Service

Address:B 307, Chethana Maple, Bangalore, 560035

Hi Team,
I had raised a complaint for my Full Automatic WM, where it stopped working all of a sudden. One person from Prism Samsung Bangalore came and inspected the machine from all angles and then informed us that the motor is gone which has to be replaced. And all other parts are intact. He even checked the display board with instrument. We got a call from Prism Samsung that they will order the new motor which will be replaced....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahinder_Singh
Jul 16, 2023
Jul 16, 2023
This thread was updated on Jul 16, 2023
Report
Copy

Complaint regarding delayed delivery of product ordered from Samsung.com

Address:New Delhi-110018

On July 14, 2023, I ordered a Samsung Galaxy M14 smartphone from Samsung.com. The number for my order is [protected]. Prior to completing the transaction, I double-checked that the delivery date and time at my address were 15 July at 9 PM. Because I need to give this phone to my father as a birthday present on July 15, I need the phone by the time the company promised.

I also looked at Flipcart and Amazon when I was placing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gr5050
Jul 14, 2023
Jul 16, 2023
This thread was updated on Jul 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Strong Complaint: Urgent Replacement Request for Faulty Samsung Windfree AC and Poor Service

Address:lakdikapool, hyderabad india

Dear Customer Service/Manager'

I hope this email finds you well. I am writing to express my deep disappointment and frustration regarding my recent purchase of the Samsung Windfree AC model from your showroom, Bajaj Electronics. I am extremely dissatisfied with both the product and the service I have received thus far.

On [Date of Installation]19/06/2023, your technicians from Bajaj Electronics installed the...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
msathik
Jul 13, 2023
Jul 15, 2023
This thread was updated on Jul 15, 2023
Report
Copy

Side by side Refrigerator

Address:Tiruvalla

Our side by side refrigerator (Model No RS73R5561F8/TL) purchased 08/09/2019 from Nandilath G Mart (Invoice no. TVLA-[protected]), Tiruvalla became non-functional and a complaint was registered on 18th May 2023 (Reference No. [protected]). Though service personnel visited our site every week, nothing could be done. They changed the circuit Board, compressor, etc and could not be restored. At last, on 4th of July 2023, one person came and prepared...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shiv31040
Jul 10, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Report
Copy

Refrigerator not cooling

My fridge is not working, actually it's not cooling it when I tell this problem to the Samsung care they sent the mechanic but he can't repair it he advice to replace it but I have lost my bill that's why I can't replace it but I got this fridge on 15th March 2021 and its in warranty period...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mukuldev
from Delhi, Delhi
Jul 7, 2023
Jul 8, 2023
This thread was updated on Jul 8, 2023
Report
Copy

The machine does not wash the clothes properly

Address:K-101 NILAYA GREENS,MORTA

Its six months passed but no resolution till now after many mails and calls also but everyone make me fool only i am totally mentally harass now after promised to refund my deflective product they did not respond last 15 DAYS....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy