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Samsung India Complaints & Reviews

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Updated: Aug 20, 2026

Complaints 19014

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11222

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7792

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Samsung India reviews & complaints page 8

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I purchased Samsung M31 mobile offline.I got some display issue so i submitted phone on 16th Sep'2020 to service centre & in return i received a coupon on 30th Sep'2020 & they said now you can buy phone from any samsung store offline.I connected to samsung store but they are saying M series is not available offline & i can't redeem coupon online.I called to customer care with the same issue they are saying M series in not available offline....

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Address: Shop no. S-28, 2nd Floor, Prime Mall, Vile Parle

My Samsung A50s phone screen freezes and stops working suddenly while under use. It becomes completely dead. I went to the Samsung Service Centre (Shop no. S-28, 2nd Floor, Prime Mall, Vile Parle) for repair as it was under WARRANTY.

Day 1 (12/09/2020) : I submitted the phone (after standing in the queue for 3 hours!) and got it back by evening. They said it was due to water accumulation on the charge point which had to be...

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I had purchased one samsung tv model no. Ua32k5300arlxl serial no. Oabn3pa57039466b on 25.09.2018.
This tv is an additional tv in my house in a bedroom and is not extensively used. Once the tv is started, it shows picture for 15/20 minutes and then goes blank. On complaint the company mechanic (Call no. Ref. [protected]) had inspected the tv on 15.09.2020 and stated that part nos. Bn95-04223a and bn94-10761b needs to be replaced and...

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Address: 12/95 Katchapura Street, Edalakudy, Kottar, Nagercoil,629002.

Purchased a samsung refrigerator model number: rt34t4542s8/hl/2020 on 17th may 2020. Price:rs.31, 000. From rajan & co nagercoil.
Just 3 months used now white powder coming from rear panel.
Complaint raised with seller and nagercoil samsung service centre, from there engineer came and inspected, took photos and sent the complete details to samsung service head and customer support also
More than one week, no proper response...

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Address: B 1101 Brigade Metropolis,Whitefield Main Road, Garudacharpalya ,Mahadevpura post

Hi

I bought a galaxy m30s on 13th oct'19 from amazon. The phone stopped working on 17th aug 2020 and would not move beyond the samsung logo screen. We charged the phone to check if it was a battery issue and it was getting charged but not starting. I called samsung customer care and they advised a soft reset which also did not work. Then, they advised that they will arrange a pick up and drop of my mobile from my residence...

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I had ordered mobile phone samsung galaxy s10 lite on 31st july, 2020 on samsung india website using my corporate email id with order id as [protected]. It was a prepaid order.

There has been no progress on the shipment and it is still in approved status not even packaged

I written several email and called customer support regarding an update on delivery but no one responded...

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Sir i have purchased two mobiles i. E s20 & s20 ultra and facing overheating problems in both the devices. Sir after many software updates my s20ultra is working fine but my s20 is over heating. I have also visited service center and they said its minor software issue and updated my device with new software. Despite of my several requests and complaints regarding replacement of this device they say not possible. Sir trusting your brand i...

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Address: Rewa

I am from samsung that service center. I first complained in March that the engineer who visited he checked the refrigerator, he said that you are in the refrigerator warinty, he checked the refrigerator with mobile flash light and he checked the refrigerator from mobile to photo. And said that your refrigerator is in warinty. I order the part. Coming from Noida will come in 1 week. I asked if you would have to pay any money, did he not say...

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FRAUD AND CHEATING DONE TO ME BY YOUR DEALER AND TEAM OF TECHNICIANS

Dear Sir,

I had purchased Split Air Conditioner of Samsung (Model No. AR18RV3HETYNNA) on 03rd June 2019 from your dealer “Sargam India Electronics Pvt. Ltd., Preet Vihar, Delhi-92 (Invoice 1 Attached).
Please note that They sold the unit to us by saying that this particular AC has 5 years of Gas recharge from Samsung. This only offer made...

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I pre-ordered samsung galaxy s20 ultra through samsung website on 03/03/2020 with deferred exchange option with my old samsung galaxy s10 plus (8gb/128gb) with exchange value rs. 40730/- (Including rs.5000/- extra). My order id is [protected]. I received samsung galaxy s20 ultra on 17/03/2020. However, samsung exchange partner cashify intimated that they will only give rs. 34610/- (Including rs. 5000/- extra) instead of rs.40730/-. I sent...

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Address: ANAND ELECTRONIKS kalkaji NEW Delhi 19

Dear team, i have purchased samsung uhd tv 50ru7470 led tv on[protected] from anand electronik kalkaji half payment in cash and half through credit card monthly installments for 9 months. I have clearly told the dealer please give me fresh piece and not the demo. But still after constant reminder they have cheated me and packed the demo tv in the box. Later on when i come to know that it a demo tv they are refusing to replace the tv. I request...

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Hello sir,
I am using samsung refrigerator model rt3135tnbbl/2012. There is no colling in the entier refrigerator. Compressor seems working but no cooling. I called the sales service to check and sort out issue.
Technician told to pay rs 350 for visit.
And he checked and ask to replace pcb worth rs 8000.
I need inverter pcb for samsung refrigerator model rt2735 (Power ac 220v/50hz)
Pcb part no da41-00757a...

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Address: mail id [email protected], 534320

I purchased the samsung convertible refrigerator one and half years ago and since i put the refrigerator to use i am facing the problems in the refrigerator. The refrigerator stops cooling suddenly once a month during the continuous usage. After noticing the fridge is not cooling, i have keep the fridge one day off and after that it starts working normal again. I have complained 5 times (Complaint numbers attached). Each time when the technician...

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Address: IOCL Refinary, ODISH,GATE No-2 parking place, Jagatsinghpur, Odisha, 754141

I would like inform you, my samsung mobile has been stolen (Model: - sm-610fzdh, imei no-[protected]) my on date 27.07.19 at 8.30 a. M i put my cell phone inside dikki of my vehicle (Honda active 3g) at in front of iocl gate no-2 parking place. On same day after 2 hours at 10.30 a. M someone stolen my phone inside dikki. Please black listed my samsung mobile phone (Iemi no-[protected])...

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I would like to say that i have purchased a new samsung washing machine. But till now no technician has arrived. Now let's come to the point. The problem is that this washing machine model is different from the others. This requires a rat pad to be installed. If not installed then insects, rats, cockroaches, etc may enter inside the system and damage the wires. And the so called rat pad was not installed in the washing machine at the time...

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Address: Surat, Gujarat, 395006

I have done a complaint about my freeze. Technician came and told that compressor is fail and should be replaced. After that no one came to replace the compressor and the service center called me and told no compressor will be replaced and will give 10% of my freeze's amount. My freeze is 4 years old and it has 10 year compressor warranty. Pls solve the issue....

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Address: Khammam, Andhra Pradesh, 507164

I was registered my complaint on 17th november 2018, i don't know what was the wrong with him they (Customer care service) cancelled my complaint. And again they provide and registered new complaint number on 21st november 2018 to me, this time they said daily "service engineer call to you by tomorrow and he provided repair to your product" these kind of words they told from 21st november 2018 onwards. Till now my service request is unrepaired...

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Address: New Delhi, Delhi, 110034

I purchased a samsung j8 on aug 1, 2018 through debit card by paying rs. 19000/- at that time, there was a scheme of rs. 2000/- cash back offer which was to be credited within a period of 90 days. But even today i. E. 12th nov., after the expiry of 90 days, the cashback is still not received. My contact no. Is [protected]. Samsung company is required to look into the matter urgently....

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Website: rbintelorg.npage.de/home4.htm

It all started with a message from hp-612040 stating that :-
You have been selected to get 500, 000 gbp fromsamsung annual promo to get your draft send your name, address, mobile no to [protected]@outlook.com

I replied via gmail sending my details

Being selected to get 500, 000 gbp from samsung annual promo

Rtr channel
Sat, oct 20, 1:13 pm
To samsungj15

Name...

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Address: Ranchi, Jharkhand, 834001

Dear concern

We had handover our Mobile Samsung mobile to samsung service centre
( Techno Solutions, Old HB Road, RANCHI 834001) on 24/08/2018 and as per their commitment mobile will be ready to delivered after 7 days but after 15 days, they have not taken any responsibility to deliver the mobile back even not behave correctly to us Customers. Also they are not provided us complete Jobsheet . attached jobsheet for reference...

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