Samsung India Complaints &amp; Reviews

Subject: Complaint Regarding Defective Samsung Double Door Refrigerator (Model: RS21HSTWA1/XTL)
Dear CEO of Samsung,
I hope this email finds you well. I am writing to bring a serious issue to your attention regarding the Samsung Double Door refrigerator, model number RS21HSTWA1/XTL, which was purchased on 17th June 2014 under my name and registered mobile number [protected].(screenshot of invoice attached).
Recently,...

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Dear Samsung India Team,

This is with reference to the complaint raised for my AC (through my registered mobile number, 9XXXXXXX97). The complaint was raised almost one and a half months ago, but till now it’s not been resolved. Every time we are contracting with the helpdesk team and getting the same revert that it will rectify by today,

We have already paid the service charges (Rs. 750) and the advance...

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The samsung galaxy f41 my phone suddenly crashed and not turning on when we go to service centre they told us that the mother board is dead but suddenly the mother board died suddenly without anything and the cost of repair is higher than the recent cost of the phone so please give some solution about this....

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Address: Pune

Hi team,

I have bought Samsung Fridge in Feb 2023. There is a problem with the Fridge, water is leaking from the freezer leads due to which all the items in the fridge get wet and ripped. Also, the ice freeze outside the refrigerator covering the whole area. Thee is no cooling.

I have raised the complaint multiple times but all the time their technician says it will happen Fridge work like this only. They replied...

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Address: Rajasthan

Dear Samsung,

We have placed a great deal of trust in the Samsung brand and have been loyal customers, exclusively purchasing Samsung products such as TVs, refrigerators, air conditioners, and mobile devices. In our family, we have utilized or are currently using various flagship Samsung models, including the S4, S9+, S21, and M30.

Given our faith in the Samsung brand, I recently purchased a Samsung M31s as...

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Address: Guntur Subdistrict

Website: Pin validation code

Pin. Validation code...

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I have bought my s21fe on jan 2023 . from the day one I am having the heating issue with your s21fe . I even have given to the service centre to solve my heating issue . And you all have been dening that its a normal heating . How can a new mobile have so much of heating problem that i cannot even put my mobile to my ear after 5 to 10 min talking.
I have requested you to refund the money but you all have denied even that . I again...

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Dear Sir,

please find below the compliant communication mails.

This is in reference to the complaint reference number - [protected] & service request number [protected]. I bought new Samsung mobile- Galaxy S21 FE 5G worth 40, 000/- almost 45 days back and the device got complaint after few days o[censored]se. I had given to the Samsung service center. Initial issue was phone not getting charged and they changed the pin...

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Website: www.samsung.com/in/support/your-service/my-product

My Newly Bought QN90B 65" TV does not connect with Q990B Soundbar consistently. I bought both Samsung QA65QN90BAKLXL and Samsung Q990B Soundbar in the 2nd week of March 2023. Samsung representatives came and unpacked/installed the TV and Soundbar on different days as they were delivered on 2 different dates. On the first day (after about a week after purchasing) when Samsung’s installation team unpacked and installed the Soundbar, they...

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I have been using Samsung both phones since 18 months almost, firstly I bought Flip 3 for 90k in pre launch and used it for around 5 months after that it had started giving me trouble as its display was not able to open completely and I had to visit the cust care service where I had the world’s bad experiance of cust care but I had bear your all harassments to get my phone in running condition. After that I had one more shock when I checked...

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My family bought Samsung front load washing machine and it doesn't come up with a rat protection panel because of this it got damaged by rat. I am also looking for rat protection panel online but I couldn't find any so please do something about this problem...

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I brought a Refrigerator via online Samsung Shop, they delivered a refrigerator which is having a one of the leg bent, due to which frige is tilting if we open doors.

I requested for a refund or replacement, but since there is no replacement, i went for refund. I initiated on May 11th 2023, where i got an email that reverse pickup is initiated, but its since 2 weeks, no one showed up for the pickup of the item.

I...

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I have purchased this refrigerator in 2014.. there was some cooling issue with the freezer so o called up customer care..
the executive came and said has needs to be filled.. so next day another executive came, he said there is some internal leakage and some nitrogen test needs to be done.. but chances are we can’t do anything for internal leakage..
I bought such an expensive defected product from Samsung…
Who...

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I’ve been using samsung S10 lite since 2020 and never had any issues. However, recently after an update I started facing screen issues. My screen turns off automatically in between the usage. When I went to samsung service centre they asked me to replace the display which costs ₹13, 700.
Phone’s price is ₹40, 000 and now display charges are ₹13, 700. That too samsung asks me to pay when there’s not my fault for screen...

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Address: 7D, Gulmarg, Anushaktinagar (PO), Mumbai

The Samsung microwave oven 21L purchased on 09/04/2023 vide Invoice No: SLRS1320683 from Croma Chembur is not working....

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Our Samsung TV Screen Issue Occurs Again For The Second Time Within 1 Year And Their Customer Service Person Says That Panel Is Broken And It Does Not Come Under Warranty.

Actually We Are Facing This Issue Again And Again So There Is Some Manufacturing Defect In The Product Itself, Since There Is Not Any Physical Damage In The TV. It's Not At All Our Fault So Kindly Sort Out This Issue By Repairing The TV Or Do The Replacement...

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Address: Taramani, Chennai

Sudden green line appearing in my Samsung S20 plus mobile since today evening. Have original bill. Bought it in Reliance Digital. Kindly do the needful....

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Address: amsung service centre Plot No.323, Prem Nagar Ii, Old Delhi Rd, opp. Raj Cinema, near Sector 14, Gurugram, Haryana 122001

मेरा फ़ोन Samsung Glassy M 13 रिचार्ज नहीं हो रहा था, मैं 11 May 2023 को Samsung service centre Plot No.323, Prem Nagar Ii, Old Delhi Rd, opp. Raj Cinema, near Sector 14, Gurugram, Haryana 122001 में गया, वहा पर श्री Manish Verma, customer Service Engineer ने फ़ोन को चेक करवाया, उन्होंने कहा, मोबाइल...

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Address: Samsung india

Hi Team,

I have ordered two product on May 3 2023 and delivery date was given as 6 May 2023 and today is 15 May 2023 and product is yet to be delivered.

Also kept talking to customer about the issue and they kept mentioning that issue has been escalated but my question is if it escalated why it was not resolved. Because team was not aware of the real issue.

When I have ordered the product delivery...

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