Samsung India Complaints & Reviews

Don't broken but display do't support...

A defective product delivered and from day 2 the issue getting floated, and we started to report with the customer support team.

They have visited nearly 5 time and took almost 30 to 20 photo and the issue, which has been reported. But still they are not able to accesses and even the guys, who come to our home are not technician trained as the central team is not happy with the guy who comes to our home.

It...

After about 1 and 1/2 years o[censored]sing my Samsung S20+ 5G phone, , i wake up to see a green line on the screen, now there is 2, , searching online other users also reported lines on screen and apparently its after the Samsung update.

I had called Samsung Customer Care and also went to their repair centre. They are asking me to change the display, the original costs about 15K, where the problem is from Samsungs side, ,
br...

I had purchased a Samsung Galaxy F41 mobile phone about 1.2 years back on nov 2020, since from 1 day my mobile phone started facing auto restarting issue but it resolved automatically, as the time passes this issue increases nd resolving time also increases. I tried trouble shooting steps from samsung care on call somehow it resolved but came back again after few days, i nver vistied service cntre as service cntr was 200km away from my home,...

I have purchased the Samsung F41 mobile on October, 2020.
Since last week i have been facing auto reboot problem,
I contacted Samsung support team they suggested some temporary measures that worked for that day. From next day reboot issue continued.
Recently the phone got turned off and got struck at Samsung logo screen
I took the mobile to service center they informed that there was motherboard issue and needs...

I have purchased the Samsung F41 mobile on October 2020.
Since last week i have been facing auto reboot problem,
I contacted Samsung support team they suggested some temporary measures that worked for that day. From next day reboot issue continued.
Recently the phone got turned off and got struck at Samsung logo screen
I took the mobile to service center they informed that there was motherboard issue and needs...

I purchase a AC 1.5 ton on dt 17.04.23 but till date not installed.
In every time when I call he said that tomorrow will be installed. he cheat
Me every phone call....

I visited 3 times to the service centre for the same issue...(my tab battery is draining so fast).Everytime they makes excuses and return back the tab.

Once they registered the service request ([protected])and then on the very next day handed over my tab by saying it's good to go...
But when i used that for a single day..same problem...i again visited the centre and again they rejected to check for any hardware error...br...

Hello,

Samsung product is worst quality in India, I purchase 1.5 Split AC last year.
in 1 year, it is not cooling, and their support is very poor, they have very poor technology and support staff.
If someone going to buy Samsung product then think before and take feedback from others.
Not only AC, Refrigerator/ Washing machine also having very poor quality and life....

Dear Sir,
This is Manish Kumar Pal. Sir As per Company Engineer suggestion I have submitted my phone and repaired that. Now It creates the same problem as earlier. It gets switched off itself and gets hangs. This is Pathetic and worst condition for me. I think I'm cheated.Kindly Sir tell me in this situation what should I do.shall I go to consumer forum for rubbish service by the company.
Pls reply as soon as possible and...

I ordered 2 items on Samsung Shop app, and paid through paytm wallet. But the next day I saw that I was getting a better deal, so I cancelled my order, and cancelation request was approved the same day. But refund is not initiated till now, and customer care service is refusing to acknowledge my concern. Please help me get my refund and resolve this matter smoothly and as soon as possible. More details below -

Items - Samsung...

Hi i am customer of Samsung refrigerator and bought this one and half year back with 4 years extended warranty with Samsung. After one year of warranty the fridge gas leaked was identify and we called the service provider, and he did the work and again last month on March 23 there was some water leakage inside the fridge. Samsung representee came and checked and told us that we cannot fix as the fridge is defected piece and there is some...

Samsung galaxy f41 giving us trouble after 1year o[censored]sage and service center people demanding 8k for mother board replacement...

New buy AC remote not working...

I purchased a Ac on 4th March 2023, it is not working now for this I raised a complaint to Samsung regarding AC REPAIR ON 10/04/2023 COMPLAINT NO IS [protected] and the technician not visited my home but they closed my complaint mentioned the reason as iam not available but I am available in home and again I raised a complaint with compliant No is [protected] and this time they mentioned they are unable to contact daily iam receiving number...

A green line started to appear on my screen all of sudden after March 2023 software update. I went through Samsung members community and have seen too many s20 plus mobile users faced the same issue and it seems the lines are getting worse day by day. Most of those devices were just out of warranty period. Samsung though well aware of the fact that the issue was due to faulty software/hardware on S20 plus mobiles from their side haven't acknowledged...

Hello,

we bought a samsung tv and screen is completely blured and stopped working. when i raised a complaint someone from samsung visited my home and said screen has to be replaced with a new one. When i called customer service today they tild it would take approx 10 days tondeliver and fix my issue.

firstly a bearly used tv is stopped working and customer has to wait approx 10 days to get it fixed. cheap quality...

I recently upgraded the Samsung S20+ Android software on 07th April and exactly after the upgrade i seen a green line on the left side of the phone. The phone has never been to subject to any fall, water leak etc.

The phone was working fine till the upgrade. I would like to have a free replacement for the screen...

Our Air conditioner not working so I called samsung customer care it's under warranty they are telling that they only deal with private service no one responding to us . everyone are saying call to warranty people we are calling customer care they should respond it's very bad service from samsung we expected a good service but they not even responded to us...

Samsung Galaxy Flip 3 has a black line along the folding area. This occurred suddenly yesterday . It started with slight discoloration along the folding area which increased to a dark line. I did not drop it anywhere and this was triggered when i opened the flip after charging it for a few hours....