Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 23, 2024
Complaints 18885
Resolved
11172
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srikanth reddy lakkadi
from Hyderabad, Telangana
Apr 9, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

TV IS Restarting and turn off with my intervention

Address:Nagaram Hyderabad

I have purchased a Samsung 50TU800 model TV 1.5 yrs ago from reliance digital . It is getting a problem of restarting and turned off before display is coming.so many times the same was repeated over the Time TV is on.
Could you please let me know the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shashankbablu
Apr 6, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Insurance claim not received

Dear Sir,
This is to bring to your attention that i had availed a mobile insurance policy with you . last month 15 march 2023 unfprtunetly my mobile phone damaged and i had field a claim with you on the same day. I have sent all the necessary documentation through Whatsapp as requested.

However, i have now been informed that my insurance claim has been rejected. i kindly request you tolook into the matter and process...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SimranjeetSingh99
Apr 5, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product delivered

Address:https://www.samsung.com/in/

I have purchased Samsung TV on 25th March 2023 from Samsung e-shop and unfortunately we have received the defective product.
As per their guidelines installation should take place. FYI, The same day installation team came up for installation and installed the TV and left and they not even provided demo just install the TV and went off.
When we start using TV in the evening we saw many white patches on the black screen.
We...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
S
SimranjeetSingh99
Apr 5, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product delivered

Address:Delhi

I have purchased Samsung TV from Samsung e-shop and unfortunately we have received the defective product.
As per their guidelines installation should take place. FYI, The same day installation team came up for installation and installed the TV and left and they not even provided demo just install the TV and went off.
When we start using TV in the evening we saw many white patches on the black screen.
We have raised the...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
AbhishekMatrix
from Bhopal, Madhya Pradesh
Apr 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GALAXY M21 faulty motherboard

Bough this phone jusy 2 years ago for longterm use purpose and the brand is and after last sw 2 update months back the phone is restarting everynow and then, took it to samsung service i am informed that the motherboard has to be replaced.

DONT TRUST ON SAMSUNG.

thay push faulty software which damages the phone and later service center asks for 6500 approx for motherboard replacvement. Good way to extort money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ronin225
from Rewari, Haryana
Apr 3, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Selling of used phine

Address:Delhi Mobiles, Model town, Rewari 123401

I have purchased Samsung A14 5G on 24 March. But in call history of this phone calls have been done by the shopkeeper to his nearones on 23 February.
Please help me to either replace my phone with brand new phone or refund my whole money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
smartyn13r
from Andheri, Maharashtra
Apr 1, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Samsung S23 Phantom Black Shedding Colour

Pre-ordered Samsung S23 Phantom Black on 15th February 2023
Got delivered on 25th February 2023
I skined my phone to protect it.
On 6th March 2023, the phone started shedding colour from its bezel/frame. Such low quality wasn't expected from Samsung.

Upon visiting the service centre on 9th March 2023, they sent the case internally to the quality team. In 24hrs, a representative from Service Center confirmed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
diff_2013
from Pune, Maharashtra
Mar 31, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Charging service fee even when no repairs possible

My Samsung fridge had an issue for which I raised a complaint with Samsung customer care. The technician came and inspected the system.
He said a part needs to be replaced.
Then he called someone and said that this part is not available and fridge cannot be repaired.
They still took 450 Rs charges from me for visit fee.
This is unfair. If you have no replacement part you should not charge anything to the customer.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishan Kakkar
from Kashipur, Uttarakhand
Mar 31, 2023
May 25, 2023
This thread was updated on May 25, 2023
Report
Copy

Offer/scheme not honoured

I am Ishan Kakkar, a Samsung customer. I purchased a Samsung Frame TV LS03A 55 inches in april 2022. Through my student advantage account I was provided an offer of free bezel. The coupon code provided never worked due to the fault of the Samsung website and I was never able to get the free bezel. Even after raising the complaint more than 9 times and even writing to the service head, the service team replied that since the coupon coun not...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishan Kakkar
from Kashipur, Uttarakhand
Mar 31, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer/Scheme not Honoured

I am Ishan Kakkar, a Samsung customer. I purchased a Samsung Frame TV LS03A 55 inches in april 2022. Through my student advantage account I was provided an offer or free bezel. The coupon code provided never worked due to the fault of the Samsung website and I was never able to get the free bezel. Even after raising the complaint more than 9 times and even writing to the service head, the service team replied that since the coupon coun not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhu213
from Bengaluru, Karnataka
Mar 29, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Lost my phone need to raise complaint for that need duplicate invoice copy

Hi Team,

Good Day

I lost my phone need to raise a Complaint so I need duplicate ivoic3 copy for that, Mentioned phone IMEI Details

IMEI 1 [protected]

IMEI 2 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SonySanthan
Mar 29, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Samsung M31 Motherboard

While checking with Samsung Technical team, my mobile M31 has motherboard issue and it is an manufacturing defect.

I need a phone replacement or refund for the mobile which I purchased.

By Sony
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Fan q
Mar 28, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Order ID- 12538201838, Order delayed by 7days, thinking of cancelling the order

I ordered a 7kg samsung front load washing machine on 20 March (Order id- [protected]), and estimated delivery date was 23 march.
Its 28 March today, and after numerous calls to customer care and emails, there are just hollow promises and assurance, but no confirmation on delivery date yet.

Very bad experience, i am thinking of cancelling the order and buying from somewhere else now....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjay rohra
from Bengaluru, Karnataka
Mar 25, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S22 Ultra screen replacement

Address:Bangalore

Hi I have a black s22 ultra. My screen cracked in a minor accident recently. I visited the service centre and asked for the repair on which they said the screen is not in stock and I have to place an order with some advance and it should come in 2 to 3 days and it's been 8 days now and i have been only chasing with no resolution only next date.

Is it wrong to expect better service when you are buying a flagship device? I have...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niljajoby
from Trivandrum, Kerala
Mar 24, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:D1 Souhridha Nagar Near FCI godown Kazhakuttom 695582

Our brand-new Samsung refrigerator (Ref RT34A4533BX 3 Star 324) was purchased from LULU Hypermarket and delivered on February 16, 2022. On February 12, 2023 there was a slight gurgling noise, which we didn't pay much attention to because the refrigerator had cooling and was only a year old. On February 14, 2023, there was a strange odor and there was no cooling in the refrigerator, and on the same day we contacted Lulu customer service about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayankflip3gupta
from Dehradun, Uttarakhand
Mar 24, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile not repaired under insurance

Address:Dehradun uttrakhand

Dear sir I have bought samsung galaxy flip 3 on 5th jan 2022 from samsung store. With whom I have taken the protection plan of servify acident damage and liquid damage. Sir on 3rd Jan 2023 I was going to the same store as you to exchange phone but on the way my mobile got stuck in the road and the car coming from behind ran over it. Due to which its display got damaged. And at that time there is no yellow spot on its display which Samsung...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
Oreo8088
from Bareilly, Uttar Pradesh
Mar 24, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Samsung galaxy S20 Plus green line on screen

Address:Civil Lines, Bareilly, Uttar Pradesh

Hi,

This is to bring to your notice that I've been facing a weird issue with my Samsung Galaxy S20 Plus mobile phone for 1 month. A green line has appeared surprisingly and permanently on the display after the phone got updated through an OTA update for One UI 5.0 . I've contacted online customer care earlier which redirected me to the local Samsung Service Center at Civil Lines area in my city. To my horror I faced a worst...
+11 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Siddharthan Vembadi
from Tiruchengode, Tamil Nadu
Mar 23, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Washing machine

Address:SIDDHARTHAN V, No.5,Sekar Complex, Mahadevapuram 2nd Street, TIRUCHENGODE 637211

Water are not pouring at the time of washing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Mar 19, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Samsung s22 ultra

Hi I'm using the s22 ultra but the phone hangs and crashes when I use applications and the messages where I can't reply, where it says learn more, that's a blur and it keeps shaking up and down on my screen. You need to fix this asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepjangra1101
Mar 18, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Regarding replacement of samsung galaxy f23 mobile

Hon'ble sir /ma'am
I have bought a brand new Samsung galaxy F23 mobile from Flipkart. After using it for a few days it started showing network issues and it stopped showing sim cards, so that I went to samsung care bhiwani.they checked the mobile and asked for ₹12000 for a software update. after that I complained to my insurance agent and they picked up the mobile and returned it after repairing.but the issue is that I have facing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy