Samsung India Complaints &amp; Reviews

Company is refusing to do replace compressor even though the sticker mentions warranty. They want the bill copy but they are not helping in locating the bill. I have lost the original bill....

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We have old single door Samsung Fridge in our office and compressor is stopped working. Upon inspection of the paid service, they said that compressor will get changed free of cost but gas filling charges will have to pay. But day later they asked for the Bill copy and without that they can't issue us free compressor even though sticker on the fridge is there. We asked Samsung to help us locate the bill as they can see it with the serial...

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Product name: Samsung 198lt Direct cool single door 5star refrigerator with base drawer.
Sold by: AARNA VENTURES Private Limited,
GSTIN: 27AATCA0996P1ZN.
Nobody has come and attended to this issue after 2, May 2023. But when I check this request status on samsung website it is showing as they have attended the service today. I have been raising requests for the moisture issue that was started 40 days before. And from...

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I wish to file a complaint against Samsung regarding the motherboard issue with my Samsung M31s. After updating the mobile, the screen went black, and I was unable to see the UI. Despite this, the touch feature remained functional. I tried restarting and switching off the phone, which resulted in the appearance of the Samsung logo and name. However, the main UI screen remained black, and the phone restarted repeatedly. I attempted to wipe...

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Address: New moti nagar, New Delhi - 110015

I have purchased a samsung refrigerator on 25th june 2022 from Vijay sales Delhi store for 86800 inr, model RS72A50K1B4 Black Matt.
In just few months, the fridge stop cooling completely, after visit of technician i got to know that its a major issue in fridge, actually some leakage in some part and complete gas leaked, before this incident since last few days fridge was making unusual noise but i thought it may be normal in such big...

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Dear Sir,
I have bought my refrigerator on June 2019, now it has some cooling issue and it is under warranty. I need a duplicate bill for the same.
Please do the needful.

Refrigerator Details:
MODEL NO : RS72R5011SL/TL
SERIAL NO : 0U2C4ADM302067E
NAME : VAIBHAV AGGARWAL
MOBILE NO : [protected]
EMAIL ID : vaibhav.[protected]@gmail.com

Thanks....

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Address: Barrackpore-700120, Kolkata (WB)

Samsung split AC (5 star) purchased from Khosla Electronic Pvt Ltd, Barrackpore on 17/04/2023 in the name of Rakhi Biswas which delivered on 24/04/2023. However, not yet installed even after lapse of 09 days despite of repeated requests. The AC supposed to be installed within 24-48 hrs from the date of delivery. The contact person of Samsung service provider giving poor response and ignored repeatedly while calling on mobile. Service booking...

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Address: 4, govind sankul, krishna nagar, panchavati, nashik, Maharashtra

I purchased Samsung Qled 55 inch TV. After some days it started showing 4 green dots on the screen. Their visibilty is increasing day by day. We called samsung customer care they visited and examined the product and they said they don't have the spare part of that model so that they can't fix it and they can provide us with the 80% of the refund amount from the total amount. That means they will deduct 20% of the money. But as per the ethics...

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I am writing to raise a complaint about my recently purchased smart watch (Samsung watch 4), which was damaged by water. I am extremely disappointed that this has happened, as I have taken good care of the device and followed all the instructions provided by the manufacturer.

I believe that this kind of damage shouldn't have occurred under normal usage conditions and I would like to receive a resolution to this issue. Since...

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Address: #146 sec5B new shastri nagar mandi gobindgarh

M purchase my tv previous month mar 2023 but there is no latest features dealer say it's latest but is not now dealer or company both r not responding...

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My Samsung Refrigerator was not working called service centre and they came next day to check what products needed for repair then I waited for 3days to get products and technician came and tried to fix. After 3 hours of service he said wait for 3 hours to check if it works but after 3 hours the Refrigerator still didn't work. Called technician and the phone was switched off. Called service centre and informed that repair wasn't successful...

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Address: Raipur

My Sumsung f23 mobile back penal is very chif and poor low quality and plastic not durable and it has brack....

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Address: Samsung India

I purchased Samsung S23 Ultra mobile offline.I got Motherboard issue so i submitted phone on 07th April 2023 but they told me that only solution is motherboard replaced. but i dont want to repair my mobile aftwer so many request after 15 days or harasment they provied me service refund coupon but many samsung store told me that they are not accepet my coupon and in chroma stores coupon shows invalid i already return my phone to service center....

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I have purchased a Samsung Side by Side Door refrigerator RS51K56H02A on 10.03.2019 by paying a huge amount of 122900.00. On 17.04.2023 I found that the deep freezer section of my refrigerator was not working efficiently. I called Samsung Customer Care and lodged a complaint. Thereafter engineer visited two three times and checked the unit. After checking they told that there is leakage in internal coil condenser and the same is not repairable...

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Have purchased one AC of Samsung. Though they promised to install it within 1 day of delivery, it's been 8 days, AC installation is not done yet after delivery. They made false promises, took customer money and then just don't connect. Whenever I connected to customer care, they promised it will be done on a given date but never installed yet. Worst pathetic service center and customer helpdesk. No...

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Hi I am writing today with my deep disappointment and I am despair now. On 16th April 2023 I purchased Samsung 5star ac from Croma (near our location Store) and I received my product on 19 th April. After that day to till today I am begging everyone for my installation.
Samsung installer are calling me but not coming. I have made several complaint and each time complaint team assured me that they will come but not.
Last time...

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We have been trying to get help for our AC Samsung for over 8 months. What we have experienced during this time with so-called Samsung technicians is unimaginable. Although this AC has a 10-year warranty, no one has been able to repair it. I am not asking for a complicated construction of a skyscraper or a bridge, just a simple repair of the AC Samsung. When we bought it for 51700 rupees, we were promised the moon. But as soon as the money...

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1) Terrible quality of your products - which can impact human health
2) Pathetic after sales
3) Samsung Customer care officers from so called HQ of India

I purchased a Samsung refrigerator 4 yrs ago which suddenly stopped working. I raised a case with service centre where a mechanic comes and says " copper pipes for gasing gets rotten up & eaten by insects. You will not receive more than 1200 rupees against Rs.12900/-...

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