Samsung India Complaints & Reviews

Hon'ble sir /ma'am
I have bought a brand new Samsung galaxy F23 mobile from Flipkart. After using it for a few days it started showing network issues and it stopped showing sim cards, so that I went to samsung care bhiwani.they checked the mobile and asked for ₹12000 for a software update. after that I complained to my insurance agent and they picked up the mobile and returned it after repairing.but the issue is that I have facing...

My ac is not providing any cooling. The outdoor unit doesn’t get started when the ac is switched on. I have been complaining about the same issue again and again from May 2022 but till yet my issue has not been solved. ALL The technicians are unauthorised they come to my place for service but thy don’t do any service, they spend 15-20 minutes at my place and goes away. They have also taken service charges of inr[protected] for the same...

Hi
I ordered samsung s21fe phone on 11th april and received it on 12th april. And next day I saw that the back panel of the phone is open from camera side and right side. I complain the issue in customer care they told me to visit samsung service center and service center the behavior of the guy is very rude and he said its just a minor issue and he cant give DOA. So I reported this to customer care, they told that this issue is covered...

Several resets happening in Samsung A12 after system upgrade. All data getting removed and phone restarted....

Dear Sir, Our order [protected] was delivered on 24th Feb 2023. when your Samsung Installation engineer visited for installation found that the equipment was damaged. Raised request for a return and provided CSR report and pics of equipment damage to your customer care. But no action taken till date. Contacted Samsung customers multiple times and sent emails. but no action taken till date. Very pathetic response.
After 21 days also...

Dear sir,

After recent upgrade to OneUI 5, green and purple lines appeared in my display. i have visited Samsung repair center and came to know that Samsung provide free display replacement for S20+ users. I bought my phone from Qatar while i work there and now I am residing in Sri Lanka. Samsung Sri Lanka refused to give me the free replacement.

Since this is a global issue, Appreciate if you could interfere...

On March 4th, 2023 I received an OTA update for OneUI 5.1. Just as usual I promptly updated the software. The following day I noticed a thin translucent pink line forming in the center of the display.

To my suprise and horror this was a documented problem with product and software upgrades. References:

https://www.youtube.com/watch?v=GyT8cZfrnl0
https://www.youtube.com/watch?app=desktop&v=FZQRDGFfqawbr...

Dear Team,

This is so unfortunate that I have to send such an email to a very old & renowned appliance company who claims to be the global leader in the electronic sector.

This mail is in reference to invoice no. SLE 005EC1066545 against the purchase of Samsung refrigerator on 11.4.2019 costing Rs 34586.70/- through Croma.

On 5th March I found that there is no cooling in the fridge, Hence I lodged...

Dear Sir/Ma'am

I pre reserved S23 ultra on 30th Jan, 2023 via an offline retailer in Delhi by paying rs2000 through benow link provided by the retailer where I was promised to receive 5000 samsung smart club points or e voucher on my galaxy app on purchase of the product. I purchased the phone on 17/02/2023 but haven't received the points or voucher yet.
My registered mobile number: [protected] and I have been using the...

Dear Sir/Ma'am,
I ordered a Galaxy Buds Live on 26.02.2023 which was delivered on 02.03.2023 but the delivered product was damaged, so on 03.03.2023 I applied for the return request I choose the option of Damaged Product but don't know how it shifted to Issue with Fit and Size due to which the Return Request was rejected but in actually the product is imaged and I want to return the project but it's not showing me the option to return...

My phone (Samsung Galaxy M30s) started freezing, hanging, auto-restarting and power off frequently.

Repaired with a mobile phone service with a cost of Rs.2000. He also said that he is having plenty of M series phones & it's having motherboard issue.

After a week, the camera failed; after few weeks it again started freezing, hanging, auto-restarting. Now this phone completely freeze for last 10 hours.
br...

I bought above LED Smart TV in October 2019. However, in June 2021 the PCB suddenly blew and I had to replace it paying Rs 7159. Again in in February 2023 the PCB blew and I replaced it paying Rs 7475. The surprising part is that warranty for replaced PCB is only 3 Months!! I am a regular Samsung customer and have bought following TV's:

- the 1st one an LCD TV which I bought for Rs 80000
- the 2nd an LED TV which I...

We have installed an SPLIT INVERTER A.C in the hospital but We are facing problem with rectification of complain related with it’s PCB.

There was some problem with SAMSUNG inverter A.C, Registered Complain 23.02.2023, your team visited on 24th Feb, found to have some problem with PCV

of Outdoor unit, suggested replacement of PCB, quotation provided of 5000.

We have approved that quotation...

I PURCHASED A SAMSUNG GALAXY Z FOLD 3, IN NOVEMBER 2021, I FACED SOME PROBLEM IN INTERNAL DISPLAY, HOW EVER MY SET WAS IN GOOD CONDITION AND IN UNDER WARRANTY, I GAVE THAT HANDSET TO SERVICE CENTRE THE ADDRESS OF THE SERVICE CENTRE IS: Qdigi Services Limited, 1st Floor, Shop No. 18, Community, Phase – 1, New Delhi – 110020.

6 months passed, I didn’t get my handset back, the Samsung executives are making a lot of excuses...

I got call from Samsung service boy for AC servicing.He is the same guy who did first time my AC installation.He came to my home and told that some part is not working. He took away that part from my AC. I am calling him from past two weeks. He is not picking call. Many times I checked he is busy on some other call.When I checked from Samsung customer care he told we didn't raise and send any AC servicing to your home. I have phone number...

By a never before witnessed Inkompetentz is by a simple repair of my Acs so much damage caused, so that I stand there for 8 months with a broken device. Only through the intervention of the mechanics who came from the seller of Samsung devices in Puttaparthi, Naga Shanmuka Electronics the motherboard was destroyed. After months of waiting, I told them of an upcoming trip I had to make. Just one day before my departure, samsung technicians...

My galaxy s20 plus mobile phone suddenly has a green vertical line on the screen. There is not physical damage to the phone and it is completely intact. Initially it was one green line which did not bothered me much but not there are numerous. Having checked online multiple users have raised the very same issue. After paying such a hefty price tag for a premium product it is disheartening to face such ordeal. When I visited Samsung authorised...

I had purchased RT59R633ESL/TL/2021
478 ltr refrigerator from Vijay sales on 3 rd july 2021. It stopped cooling within a year and technician told me that fan had stopped working which was repaired later on and now again the freezer has stopped working and technician informed me that it has gas leakage issue and another technician will visit tomorrow. First i would like to understand how can u expect a person to remain without the apppliance...

1 green line appeared in between of my phone's screen. After 1 month approx it turned into white. I visited samsung care they said we know it's not your fault but we can't do anything on this but you had to pay 15k for screen replacement or wait for software update. It's been 3 months I am using my phone with this line. Have i paid 65000 for there premium phone for this line. Kindly help someone to get away from this line....

It is observed that Samsung is not providing regular Security Patch updates for old devices (M51 Model) as per frequency and as a result other Work devices are unaccessible due to security patch being outdated...