Samsung India Complaints & Reviews

I noticed dead pixels in my Samsung 55 inches LED TV and I reached out to Samsung to create a service request on Oct 31 2022, after repeated calls and follows, I finally got someone who came to my place to check the reported issue, they said it could be the dust inside the TV and they said they have to open it and clean it. They said they have to come another day as they did not have the proper tools. Then again after more than a week again,...

I had bought samsung galaxy tablet S7 FE worth Rs. 51, 000 on June 2022.After using it for 6 month, the device started to bend gradually due to heating issues. when i raised complaint and asked for replacement company is denying for the same though it is under one year warranty. Company denying by saying it is costumer misuse rather manufacturing defect .After a month company came up with resolution offering 25% discount on repairing cost...

The company gave a software update last year which led to crashing of the otherwise perfect phone with an MRP of Rs. 22999. Post the software update the phone started crashing and restarting every few seconds making the device useless. Even the retailers who provide exchange services have declined to accept this model. The company has neither resolved the issue nor compensated the customers for this blunder on their part. Such a huge amount...

After a previous complain the company took no action and there is no response by their team and the refrigerator is still with service centre for more then 8 working days It took the refrigerator on 8th Feb 2023....

I have ordered mobile from samsung eshop on 2nd feb 2023. Expecting it on 20feb as per booking. They delivered mobile cover on 17feb. On 18th Feb they send an email saying mobile order will be delivered on 7th Mar delay of 17 days!! They are not cancelling order as they are saying its partially delivered. They are cheating by sending delay email post one day of delivering partial order. No cancellation no refund. Please take action on them....

My phone Samsung m31s Is not working properly I brought this phone recently 1 nd half year back I wanted a solution for this problem please respond...

Suddenly green line has started appearing on my s20+ . Please note that phone is in very good condition. Please escalate this to fix green line issue at the earliest....

My order id is [protected] and I am Very disappointed with my recent purchase from Samsung. I ordered a galaxy watch 5 pro-LTE but received a Bluetooth version. I was very frustrated at the time i knew that the item I have received is wrong, and nobody of customer service helped me out of this issue...

Very disappointed with my recent purchase from Samsung. I ordered a galaxy watch 5 pro-LTE but received a Bluetooth version. I was very frustrated when I came to know that my watch is not supporting the LTE version, i also raised a mail to the company official mail id but they did not resolved my problem yet since 9 days....

I purchased a W/M Samsung WW70T4020CX1TL-(51000) from M/S Venu's Arcade, Wadakkanchery, Thrissur Kerala on 09th Dec 2022. The machine stopped working on Sunday, 12th Feb 2022. The service engineer came on the next day. after inspecting, he concluded that the cord wire has burnt and the fault was with the socket. The wiring in my house is new and the sockets are specially designed to meet the W/M, Refrigerator and Air Conditioners. I was told...

Hello I am from lucknow, India.i had purchased a samsung smart door lock in October 2022 model no.SHP-DP609.since the start the wifi module of the lock has not been working, that is it could not be detected by the lock itself.now the fingerprint detection in the lock allows me to lock the door but is not allowing me to unlock the door. I tried calling the samsung customer care number but I always got a reply that we have no dedicated service...

Hi,
I'm writing this mail to register a complaint against Samsung device hardwares issues like low performace, late response heating and unstable camera photos and 5g service after device software updates and also after I updating to 5g network from 4G don't even make a calls I always getting no network registered error on my device and I have also register a complaint against this problems in consumer forum
And I'm looking...

Not cooling...

My request complain [protected] to Samsung TV 55inch was closed without giving a solutions. I'm not happy with such service provided by a branded company like Samsung india.i want to reopen my ticket n give me proper solution...

I have purchased refrigerator from raipur electronics pvt ltd on 21st oct 2017 ref- rs554nrua1j
sl no. Y7gd4abj700119 .I have filed a complain of cooling problem on 7/2/23 and on 8/2/23 the executive of the service centre came and take the refrigerator to the service center after 2 days they call me and told that the refrigerator is non reperiable and it is also out of warrenty but my question is why the company produce such a product...

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On the day of launch of S23 Ultra, I started the booking and payment procedure. I did not find any online banking option. I kept on trying again and again but to no avail. Next day 2-3 hours before the closing of office time, an online banking payment option became visible. I paid in full including for cover. Immediately after payment, msg was received that my money will be refunded in 7 working days, without assigning any reasons for such...

On the day of launch of S23 Ultra, I started the booking and payment procedure. I did not find any on line banking option. I kept on trying again and again but to no avail. Next day 2-3 hours before the closing of office time, an on line banking payment option became visible. I paid in full including for cover. Immediately after payment, msg was received that my money will be refunded in 7 working days without assigning any reasons for such...

I have noticed White powder like dust under the fridge while cleaning and it comes daily and makes dust layer on floor. My fridge is only two year old..I hope I will get proper customer support from samsung...

Hello

We purchased Note 20 Ultra 5G which was marketed as a 5G phone during launch. But, still we are not able to use 5G from Jio which is the most widely used network in India and almost everyone is using the same network.

Please enable 5G for Jio network for this handset model number N986/DS (Note 20 Ultra 5G). The low end phones costing 10K onwards are able to access Jio 5G.

In case you are...