Samsung India Complaints & Reviews

Green lines on my Samsung S20 Plus!

Hi all, I'm one of the many users like you who suffered a huge loss due to the negligence of Samsung. After the One UI 4.0 Update, a green line appeared on my phone and I rushed to the nearest service center on 27th of April(2022). The staff mentioned it's the issue with display and I have to get it replaced which would cost around 18K. The phone was kept in a brand-new condition which didn't...

Dear Sir,

On 24th Nov 2022, I bought a UHD Gaming Monitor with Quantum Mini-LED and 240Hz refresh rate order Id: [protected] on an EMI basis.

Unfortunately, I received a damaged product on 29th Nov 2022, and on the same day, I requested to return the product. but the Samsung India team has been prolonging the process of return and refund. It is almost 20 days still refund has not been initiated from their end....

My Samsung Galaxy M30s received an OTA update after which the phone heated up, got stuck in bootloader loop and didn't start. I went to the Samsung Authorised Service Center and they told me its a motherboard issue and that it would need to be replaced, costing me ₹8000/-. I got it replaced, and exactly one year after the replacement, the same issue has resurfaced. The phone has become unusable, and being a student, I cannot afford another...

I have purchased a Samsung Galaxy Book 2 Pro 360 Laptop from the official website of Samsung called Samsung shop.
The device was purchase with the following details :
Order Number : My order ID is : [protected]
Order Date is : 11th November 2022

Sequence of Events :
1. Laptop was received and immediately out of the box it had the following issues : screen is faulty / damaged, Text and videos do...

18 December 2022

The Manager
Samsung India

Sir,

Sub - Faulty handset

I am writing to inform you about the faulty mobile phone that I have purchased from Samsung. On the 10th of September, I bought a brand new Samsung Galaxy a33 5g. However, upon one week o[censored]sing it, several problems started to appear.

Previously I had written the complaint and somehow the...

I own an S20+ that I purchased from the UAE when I lived there. I then moved to India for college when my device developed a pink line on the screen. I contacted Samsung around late August, and after 2 months of delays they finally took my device in for inspection and offered a free screen replacement. I received a call later stating that as my device is a "foreign" model, I am ineligible for a free replacement and that I have to pay a sum...

I purchased an S20+ when I lived in the UAE, and recently moved to India for college. Out of nowhere, my device developed a pink line during the end of August, after which I contacted Samsung India. After 2 months of delay, they finally took my device in, promising a free screen replacement. But later refused to fix my screen and asked me to pay Rs19, 000, stating that my phone was a "foreign" model and the replacement couldn't be processed...

I purchased a top load washing 7kg machine from samsung it has just been 3 months and rate bite the internal wiring of the machine and currently machine is not working i contacted the customer service they r saying that it is not covered under warranty what is samsung doing all this years receiving this many complaints abt the rate bite issues...

Respected Madam,
I am expecting answers for my below 3 queries highlighted in bold and red colour, kindly answer directly or forward to the right people and give me the answer
I spoke to the nearby service center, they said that the below issues(1, 2 and 3) are because of the Samsung Exynos processor which affected the Motherboard1. Samsung M31 sticking in logo issue2. Powered of automatically, even battery is having more...

My Samsung A51 is locked i already paid all emis please unlock it details is in picture...

I haved all emis but still my device is locked unlock it...

Samsung had a launched a mobile phone in 2020 named Samsung M31. At first I was very happy with my phone but after 1 year it started restarting without any damage. I have my phone in crystal clear condition. When I took it to service centre they told me that it will cost 7500rs. Pls help me because I have not damaged the phone but the company is charging me for repair.
I request Samsung India and government officials to make this repair...

I am raising this complaint on behalf o my neighbor.
I purchased the tv on Oct 26th and within a week the screen started to switch off. We reached out to the dealer where we purchased the tv and they asked us to replace the old setup box. Even after replacing the setup
Box the issue was not resolved. We kept on asking the dealer and dealer asked us to contact customer care. I reached out to customer care on 28th Nov. one of...

Hello everyone,
I purchased a Samsung Galaxy M31s phone in June 2021. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader. I went to a nearby Samsung service center (Samsung Service Centre, Jayanagar) and they told me that the motherboard needs to be replaced, costing...

On 9 december 2022 and 14 december 2022 i have received 4 emails regarding that your hanset status given for repairing in ayan mobile samsung service centre address- opposite district hospital damoh 470661. with service order number [protected] model name SM-N975FZSDINS SERIAL NO - RZ8M909TPDK In physical damage broken screen LED not working. but i didn't submit any mobile and on jobsheet my name is used which is strange to see in that manner....

I brought a refrigerator from flipkart they delivered the product on December 30 rd 2021 and now the refrigerator is not closing properly because of the refrigerator-door-gasket is damaged . I was made a call to customer care service they said still your product is under warranty period so they will replace the gasket but after their service engineer visited my home after checking the refrigerator-door-gasket they said they are not ready...

Dear team, Washing machine was delivered having order no [protected] washing machine model WA70BG4582BY. I had reported following two issues - Warranty logo mention is showing motor warranty of 10 years while there is 12 Year mention in your online portal. 2) used product delivered to me, which is very disappointing. I am continuously taking follow-up but no any action has been taken till yet, till today I was giving assurance that your problem...

I called customer care and i was told that technician will arrive same day . Within 30 mins some manager clsaying he is from samsung called me and asked me for location which was shared on WhatsApp. After few mins recived called from technician some.local repair guy from good service stating that he is coming from samsung to check. I was told to pay rs 400 for visiting to which i was okay. The guy named Abrar came and told me that samsung...

I bought a Samsung side by side fridge in February 2022. The freezer has stopped working. It automatically starts to defrost. The company technician have visited many a time without success. They say that the fridge is working fine. Then why does the freezer not freezing?...

A green line started to appear on my screen after the software update. From the Samsung members, community s20 plus mobile users face the same issue. Most of those devices were just out of warranty period. Samsung though well aware of the fact that the issue was due to faulty software/hardware on S20 plus mobiles from their side haven't acknowledged it publicly but instructed their service centres to replace faulty hardware for free only...