Samsung India Complaints & Reviews

My phone was locked by samsung and unable to unlock.
Samsung service centre told that they have to factory resetting to unlock that means my all memories photos of my kid will be erased.
All my important documents will also be erased.
I don't want that to be erased but no one from samsung is helping.
There should be some way to get rid of this problem

Hi, Sir
This is sushil from india, currentrly i am in saudi arabia, While landed here, my phone asking for mck code .i am unable to use my mobile network for 2 weeks. i alreday contact to sumsunj sa, they are saying, you will get this code from where you bought this mobile.

MY ORDER ID IS:[protected],
[protected]@gmail.com

I had raised my first complaint [protected] on 11/0ct/2023 to report a cooling issue with my single door refrigerator. A technician from NewTech services visited on 13/Oct/2023 to diagnose the issue and confirmed that the compressor is faulty and needs to be replaced under warranty of 10 years. The same has been replaced on 1/Nov/2023 by the technician . On the same day, we noticed that a lot of noise was coming out of the compressor which was abnormal and the technician said he would order another compressor and get it replaced once arrived.

The second time the part was replaced on 06/Nov/2023. However, we are noticing the similar symptoms on the compressor that got replaced second time. Cooling is very low, unable to make ICE cubes. When I contacted customer care this morning, I was informed that the service center has reordered the part again.

The compressor has been replaced third time, still the issue not solved.It shows that Samsung India is not capable enough to support their product even under warranty. If they are not able to support then why they have to sell the product. They can simply sell it without warranty so that customer is not have to put faith on the Samsung product and it goes all depends on their fate.

I am raising voice my voice in this forum to get right resolution for the issue still i am having with my compressor.

Dear Sir/Madam,

This is regarding a consumer harassment case that i have gone through during past 03 years post purchasing a Samsung Television model from the Reliance Digital Showroom located at Electronic City, Bengaluru, India on Dt. 18th October, 2020.

Please find the invoice copy of my purchased product attached herewith.

Below is the summary of mental harassment and pain and time that i have lost during this period :

Model details of the TELEVISION Set that i purchased- (SAMSUNG INDIA (CRYSTAL UHD SERIES 8- MODEL 50 TU8000),
In February, 2022, i was unable to view the pictures, as the screen display went blank.
After multiple requests and follow ups and mental harrasment, the service centre from Samsung replaced the LED Display panel as per the recommendation by the visiting technician from Samsung India, on 18th March, 20222.
This also caused me mental harassment, loss of my valuable time and effort after paying my hard earned money as a consumer.
Now, again after almost 02 years and 10 months, i am facing similar/repetitive issue with the same television set.
After multiple follow ups and requests, Samsung technician visited my place today and confirmed that the LCD Display panel is not functional any more
To replace this display panel, i need to bear a cost of approximate INR 9, 500/-
Please help me resolving this issue by replacting this Defective TV set with a completely new product . I strongly believe the Consumer Protection Act 2019 Act provides safety to consumers regarding defective products, dissatisfactory services, and unfair trade practices. I understand, the basic aim of the Consumer Protection Act, 2019 is to save the rights of the consumers by establishing authorities for timely and effective administration and settlement of consumers' disputes.

In one year Samsung M31S mobile completely dead and it's motherboard not working. Service centre says it's replaced in 85, 00. In this amount I have purchased new mobile. I have previously heard that about Samsung all products by people, they says Samsung all products are very bad & now I will phase same problem. It's product prices is hugh & repair cost is half to its orginal amount. *I REQUESTED TO ALL DONT BUY ANY SAMSUNG PRODUCT*. it's my personal experience.

Hi,

This is informed to that i have visited at service center deny summiting the handset, He is saying handset is damage,
but my handset is not damage only back cover damage so i am ready to pay back cover charge,

1st my simple query handset fold stuck why without any reason that time my handset is working condition no damage excluding back cover.
all service center staff talking about abuse word also argument even i am asking all query as requested mode also CCO demanding charges,
even i visited to service center as per customer care suggestion.
how can possible flip is stuck on middle, while i am going to urgent work out of country,

My handset is not damaged, only the fold function is not working. How can it possibly be under 3 years fold stuck,
even if the fold attempt is 2Lac to 4 Lac time above while using.

customer care denied providing any solution, so i requested you to please repair my fold, while summit the handset to center for inspection my set is working condition, after return handset from service center handset is dead condition.

Mobile n.[protected]
serial number R3CNA08VQWW

I buy a Samsung Galaxy S23FE and the same day (when i open the sealed newly box open) the battery drain and heating of handset but sales spoc tell the phone would be settled down shortly.

When I was visited to authorized service center, they installed software again the software, but the problem is the same for draining battery, also the service Centre spoc tell that the issue has fixed but still it persists.

We have purchased Samsung fridge (Inverter model) in 2019, though Samsung claims 10 year warranty for Compressor, our fridge compressor gone in 2023. We paid Rs 2, 500 to replace compressor in August 2023, new compressor gone again now. When we called Samsun, they say we need to replace compressor again, seriously ?
3 months warranty for new compressor ?

Mr. Changhun, Mr, Jong, Mr. Han

Sorry to say thia again but i never ever saw Such an ### system and management I never saw in life where complete management is shameless on CUSTOMER issue.

Since 90 days i am struggling to get my refund and good will gesture for this ### ### experience with such non sense brand Samsung in market??. Why don't you sack someone from his Job for this no responses???

Why they should get paid salary????

call me immediately.

On Tue, Nov 21, 2023 at 3:20 PM Jai Vaish wrote:
Mr. Changhun, Mr, Jong, Mr. Han

Sorry to say thia again but i never ever saw Such an ### system and management I never saw in life where complete management is shameless on CUSTOMER issue.

Since 90 days i am struggling to get my refund and good will gesture for this ### ### experience with such non sense brand Samsung in market??. Why don't you sack someone from his Job for this no responses???

Why they should get paid salary????

###S have given me below complaints numbers but ### not a single case resolved yet even after 90 days-
[protected]

I have given my mobile phone to samsung service centre Darjeeling for replacement of mother board for Rs. 7500.00 on 31st October 2023. i have paid Rs. 1000.00 as advance for the mother board. it took 19 days and i had to cancell it due to delay service. I have visited 5 times to collect my mobile phone. But saying tomorrow and tomorrow. When i asked on phone call that i do not need now due to delay service and i need refund of amount after inspection charges. There is no speedy service. They are not refunding my advance money.

I had purchased refrigerator in june 2021 . Its been 2 years only and it has a cooling problem due to gas leakage as its gas filter pipe us corroded and its not under warrantly. Pathetic samsung refrigerators

Hello Garena,
Hello Sir, my name is Rituraj, I'm using free fire have be 38 days,
my account has been suspended.

40 days ago I'm playing a rank match... in that match I'm killed by a hacker(Only HEADSHOT HACK).

But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is user ID is:[protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir, 🙏🙏🙏

Nickname=sadun

It is very unfortunate that my samaung tv's screen has got color malfunction and display screen is not working. This problem arises second time even after purchasing of tv with in a year.

Motherboard failed after software updates in June 2023. Service center not following SOP and involved in unfair trade practice. From June 2023, mobile is still at service center. They offered paid repair with discount while I am not ready for the same as issues raised due to software issue.

Received software updates on 30 May 2023 and same was updated. On 3 June 2023, reboot issues was started in mobile. Mobile was not physical nor liquid damaged. Twice time visited service center. They were not following SOP. And involved in unfair trade practise. Till the date mobile is not repaired and they are asking for repair charge and I am not ready to pay for the same as issues raised due to software updates. If it will not repaired till end of this month then I will approach District consumer dispute redressal.

I am Ashish kumar parida, currently having a handset of samsung galaxy F54 5G.
Recently someone breached my phone screen lock pin and some how reset that pin and then turn off the remote unlock option and then in find my mobile lock it from the same phone. When I firstly try to unlock with my pin it denied and after certain trials I end up locking the device permanently. In the screen it shows to go for service center but when I arrived they are not even able to reset it.
Now I got call that that can not be retrieved. It is just 4 month since I brought it.
After this type of service I loss my faith samsung phones.
Please take it seriously and resolve my problem.

Sir,
Good evening,

I have a samsung washing machine which was purchased in the name of M.Shanaz, (my sister) in Hyderabad in Jan 2015. It's 7.5kgs digital inveter motor model with ten years warranty for motor. I have raised service request on[protected] technician came on 6th Nov and after checking he informed that I have to replace the motor and wiring kit. Then I requested him to place the order for spares as lost the purchase bill and warranty card of washing machine during shipment from hyderabad to Anantapuramu. The technician after sometime informed that the there were no spares available for this machine in the company itself. I was surprised to hear this becz ur company had given 10 years warranty and now u are denied for spares. Further he advised me to sale just as scrap.
Next I raised the same question in ur customer care on 6 th 7th and 8 th November to know the truth. Everyday they suggest that samsung company will provide a coupon after inspection by company service personal. Till today no one is visited or call me. Today also I dailedto customer care and get a complaint number ([protected]) but I have no hope.
In this regard I sincerely request u to not to manufacture the product to which u can't provides spares. My another request is not to fool the customers by giving warranty as a promise to the people who believes ur products blindly

Finally I hope I will get response from u, if not I feel ur also part and parcel of bluffing customers.
Thank you very much sir,
With Regards,
M.Shamshuddin
Deputy Executive Engineer, electrical
D.no:[protected],
Housing board colony,
Anantapuramu
[protected]/[protected]

Bought A Samsung 55-Inch TV From Flipkart On 28 Oct 2023(Delivered On 30th Oct). Once The Item Was Delivered, And A Samsung Engineer Came For A Visit, The Display Of The TV Was Found Damaged During Installation. On Reaching Out To Flipkart, They Asked To Reach Out To Samsung. On Reaching Out To Samsung, They Redirected Me Back To Flipkart, And Then Flipkart Mentioned That They Wouldn't Be Able To Proceed Further Until Samsung Provided A Denial Letter From Their End.

I have buy 2 years before Samsung M21 from online purchase. So now mobile have sudden death then I checked local shop they said mother board complaint .I put charging cant charge and overheating also its the shame for company Samsung .If you have contact me . My last phone i have used for 8 years with lot of Faith i have got this phone. From Samsung we never expected such Products.Please do needful.

I ordered a phone on 1 November
I hav not received my order it's delevery date was 5 November,
I asked at Samsung helpline number they said they don't know when will it be delivered it's been 5 days since I ordered
Product - s21 fe
Order I'd - [protected]