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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 18

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D
Deepam69
Jan 29, 2023
Feb 1, 2023
This thread was updated on Feb 1, 2023
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Damaged Refrigerator delivered

I have purchased a new fridge and damaged product was delivered. Replacement was raised but it was not attended till now. Please provide some update on it....
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Pitambar84
Jan 28, 2023
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Galaxy f41 stuck with samsung logo

Address:Sk technology Ambernath samsung care

During Nov 22 patch update my Galaxy f41 stuck with samsung logo and not booted further. I approched samsung care for resolution. The technician informed motherboard needs to ne replaced being corrupted. I informed that during update its got corrupted so samsung should replace it freely however they hold the complaint and informed after a week follow-up they won't repair free. At last I paid the charge and replaced the motherboard. Then decided...
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nabarun10111
from Guwahati, Assam
Jan 28, 2023
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Product not shipped even after delivery date is over

- Ordered a Samsung Galaxy S21 FE on January 19 2023 from Samsung electronics official website
- Order number [protected]
- Delivery date was 25th January 2023

After waiting so many days and passing many days after delivery date is over, my order status is same as on first day. The product is not shipped or even packaged yet.

Purchasing first time from Samsung this has been the worst purchase experience...
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S
Shanthanu
from Thiruvananthapuram, Kerala
Jan 25, 2023
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M31s MotherBoard Complaint

Address:Thiruvananthapuram, Kerala

I bought my M31s on 2020 and it was so comfortable for daily use . But unfortunately after i updated my phone on september 2022 it become slow and while i was using it had a long vibration for almost 5 min and it was switched off. After that when i try to switch on it take almost 15 min to be in the homescreen and i thought it might because of the new update. Bt it started to frequently switch off. When i contacted the local mobile shop they...
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H
from Noida, Uttar Pradesh
Jan 24, 2023
Jan 25, 2023
This thread was updated on Jan 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator gas leakage issue

Address:Noida

Hi Team,

I am sharing this email just to seek help from your end as i bought a refrigerator a year ago(Dec'2021) and today this refrigerator works for me just as one metal box not more than that as cooling is not at all happening in my fridge.

Today when I called the service engineer at my premises to check the same, he said there is no gas left in your fridge and when I ask the reason, he is giving foolish...
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from Noida, Uttar Pradesh
Jan 24, 2023
Jan 25, 2023
This thread was updated on Jan 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator gas leakage issue

Address:Noida

Hi Team,

I am sharing this email just to seek help from your end as i bought a refrigerator a year ago(Dec'2021) and today this refrigerator works for me just as one metal box not more than that as cooling is not at all happening in my fridge.

Today when I called the service engineer at my premises to check the same, he said there is no gas left in your fridge and when I ask the reason, he is giving foolish...
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H
from Noida, Uttar Pradesh
Jan 21, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No 1095530552 Samsung F23 Mobile Phone not working from day one

Address:MAHARASHTRA -421302
Website:samsung.com

Dear Sir/Madam,
Samsung Mobile Purchased on 20th Jan 2023 and not working from day one.
1. I visit with Samsung Service/Repair Center Sector 51 Noida 21.01.2023
2. after Repair by Samsung phone not working properly and advise by samsung care that re visit to Repair Center .

so I want to replace the product or return this product, because this product is manufacturing defected because this product is...
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Bains87
from Chandigarh, Punjab
Jan 21, 2023
Jan 24, 2023
This thread was updated on Jan 24, 2023
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Samsung freestyle projector scam

Address:Namdang T.E ,Margherita Assam 786181

Thanks for your kind response the pictures for the order are attached, it's become quite shocking if samsung is involved in on line sale scam my only problem is why will I not receive for what I have paid for .
This is the second time it's repeating 01 it was with the samsung fold 3 bought on line the cover is yet not recived when it was clearly mentioned in my order .

This time it has happened with the samsung freestyle...
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A
Amit Mandrekar
Jan 20, 2023
Feb 14, 2023
This thread was updated on Feb 14, 2023
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Faulty television

Address:H.no.60,mandrekar-wada,nr yatish bar & restraunt, Bicholim-Goa
Website:Flipkart

Had purchase Samsung 55 inch TV model number UA55AUE65AKXXL, bearing serial # 5EZD36TT702467N. After one and half month a small dot was visible so I raised ticket in Samsung care centre on 17th Dec and technician visited on 22nd Dec when he saw he said physical damage and told company will not repair under warranty as it is damage might be through transportation or company fault. I will not get repair so pls help me as I had purchase television...
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S
shahbi4u
Jan 20, 2023
Feb 28, 2023
This thread was updated on Feb 28, 2023
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Samsung m31s restart and freeze issue

Address:India

@SamsungMobile @SamsungIndia it's pathetic Samsung m31s gives trouble after Android update and this samsung people asks 8700 making cx fool by selling cheap quality processor mobile and later on making complaint to ceo they say will give u 50 percent discount samsung fooling us i have complaint on Samsung ceo desk Twitter facebook via mail my phone is in service centre from almost 1 month nothing is been resolved they say to do dm but they...
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S
Simran29
from Vadodara, Gujarat
Jan 19, 2023
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Emi related issues extra interest charges

I had purchased Samsung galaxy s21 fe 5g phone from Samsung shop applications on 6 months no cost emi from sbi credit card when the emi got debit i was charged for extra emi interest and gst for which the neither the bank is ready to take responsibility neither the merchant is ready to take the responsibility....
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Simran29
from Vadodara, Gujarat
Jan 19, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Emi related issues

I had order samsung galaxy s21 fe 5g phone from samsung shop on 6 months no cost emi but they have charged me emi interest and igst separately and now they are now ready to take the claim the bank is claiming its merchants fault and samsung is claiming its merchants fault....
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K
kp0007
Jan 19, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Not providing services

I have purchased washing machine of samsung that have a problems within 3yr warranty periods but company refuses to cover warranty and since last 3 months they are not providing me any solutions...
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R
Runi.
Jan 18, 2023
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Samsung mobile theft complaint

Address:Vishakapatnam

Samsung mobile theft complaint
I lost my mobile at vishakapatnam railway station gate on[protected]...
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Narender.b
Jan 16, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy M31s

Hi all,

I have bought my Samsung galaxy M31s during its launch period.

The issue is it keeps freezing and automatically gets restart, shutdown. I have few other of my friends who have bought this M series phone and the same is happening with them too, and the strange thing is this did not happen when it was under warranty for 1 year.

It started happening after 1. 5 years.

I have...
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S
Jan 14, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Regarding regularly problem occurred in smart led tv

Address:51/95 SHIPRA PATH MANSAROVAR JAIPUR

I have purchased smart TV on 7 July 2021 but after purchasing there is regular problem occurred in tv screen, i registere regular complaint, they take the tv at their service centre.
Now today complete tv screen vanish in 1.5 year. Again complaint registere but this is not the solution. Again tv will be pick up and service centre they will do the necessary action but again problem will arise. Because problem is in TV that samsung company...
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Gurmeet Chawla
Jan 13, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Refrigerator not working

Address:23073, block 23, Prestige shantiniketan, whitefield, bangalore, India

Hi,
I bought samsung refrigerator 5 year back and it stopped cooling. It is around 50k worth of fridge.
I called to samsung service center guys and they visited to repair. They mentioned it cannot be repaired and not usable product. Even they charged to me for their visit.
Now i am not getting response on complaint. My service request number is [protected]. i am not able to use fridge from last 7 days and don't know what...
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A
Amit Mandrekar
Jan 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

55 inch Samsung tv

Samsung TV model number UA55AUE65AKXXL, bearing serial # 5EZD36TT702467N. Found faulty one but company is refusing to do repair under warranty saying it's physical damage. Jst one and half month I had purchase and no damage is done by us...
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Balaganesankoneriraj
Jan 12, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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M21 automatically restart

Address:14-2-1 KANNIMAR KOVIL street VADUGAPATTI theni

I bought mobile m21 oct -2020
Now out of warranty

M21 mobile is automatically restart

Same issue many m21 users
So please slove free cost service
To all m21 users

Please why this problem m21 all series find and slove all m21 users...
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Linda Pyarry
Jan 12, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Samsung M31s Motherboard Issue due to Latest OS Update

Dear Team

I bought a Samsung M31S phone in August 2020 In India with a lot of expectations. My Previous phone was One Plus 3T. Due to the advanced Camera Features and Budget-friendly phone, I took the decision to buy this phone. It has been working well for 2 years.

6 months back we moved to Krakow - Poland due to my work assignment. After the latest OS update, My phone started visible problems like a flickering...
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