Samsung India Complaints & Reviews

Dear Team

I bought a Samsung M31S phone in August 2020 In India with a lot of expectations. My Previous phone was One Plus 3T. Due to the advanced Camera Features and Budget-friendly phone, I took the decision to buy this phone. It has been working well for 2 years.

6 months back we moved to Krakow - Poland due to my work assignment. After the latest OS update, My phone started visible problems like a flickering...

I had purchased Samsung S22 Ultra from Croma, Karol Bagh, New Delhi store. The product costed around INR 1, 02, 000/-. It was sold along with an offer of an accompanying Samsung smart watch for which I paid and Rs 3000 and which was assured to be available in the next 3-4 days. Within 24 hours o[censored]nboxing, the S22 Ultra's volume keys got stuck / jammed and on the evening of 3rd Jan'23, I handed over the phone back to Croma asking for a replacement....

On the 31st of December evening, my device S20+ displayed a 'GREEN LINE' in the middle of the screen. Upon checking and consulting online I noticed that 'the green line issue' has been an occurrence for many a users throughout the world/India.

At 07.00PM IST, when this occurred, I called the customer care support (mobile) and connected to the adviser who informed me about the issue and also told me that he'll lodge a complaint...

There are multiple issues with the product like
1- product description, they hide the info about size and space, this dishwasher is not for normal size utensils.
2- online picture are fake that shows dishwasher spacious.
3- did not get installation service in till 9jan-2023, only get demo....

Out of no where a green line starts to appear on my samsung galaxy s20 plus. My mobile was in my hand and suddenly a vertical line was on the display, I checked Google and found out it's a problem in this series. I request you to solve this problem on immediate basis as it's a problem from your side....

I bought a Samsung Top load washing machine from Samsung website (Order Id [protected]) for 15k on 25th October. In just a month, the buttons stopped working and I raised an Incident with them on Dec 16th. After multiple followups, the techinician showed up on 21st Dec and confirmed that the buttons have to be replaced and the parts have to be ordered. He ordered the part on 21st and It has been more than 15 days and the part has been not...

I am Gopinadhan from Thrissur, Kerala.

Pushed/automatics Software updation caused my mobile (samsung S10) hanged and IMEI number wiped out and SIM is not recognizing.

To complain about this, I called service contact number from my BSNL Mobile number and unable to reach their number. It seems some issue to connect service contact center

Please can you call me on mobile [protected] to discuss troubles...

We have purchased a Samsung Double Door Refrigerator in 22/OCT/2018 (Frost Free RT37M5538S8/TL Elegant Inox) Rs. 36, 500. Hardly 4 years o[censored]sage, it has started created problems int the freezer section with lot of noise. When contacted the customer care of Samsung (Ref: [protected]), a person came to attend the problem. After careful examination, he came to a conclusion that the internal thermocol of the freezer is damaged. Has clicked few...

I have purchased one microwave oven through samsung website. And deliver the product after 2 days they told me to open it and when opened the box found dented product. Then raised return request but they rejected my request. Totally my money and time loases, I want compassion from company....

Respected sir/ma'am;
My Dad purchased a Samsung M31 prime edition phone via amazon on 22.01.2021.
The phone started to hang about 2 days ago (26.12.2022) and then suddenly it stopped working.
we went to the customer care of samsung and they told that we would need to replace motherboard which will cost about 7000rs.
I Inquired in the internet and found out that many people are facing the same issue regarding M...

I ordered a phone on 17th December, 2022 on EMI and cancelled the order on the very same day. Online Order ID : [protected]

It is converted to EMI by bank, because of the delay in refund from Samsung. It's already been 10 days and 8 business days since I cancelled the order.

Refund has still not been initiated. Bank will start deducting the EMI soon. Even I can't track the refund status....

I sincerely hoped that I would get justice from Samsung. But it did not happen. I had to suffer for whole 2 months but got no justice. Samsung team checked my phone and it be was proved that there is no physical damage or any water damage in the phone from this it is clear that in is not my fault it's Samsung fault. And the matter has come so far, so I have also come to know what is the reason behind it " Software update"
This problem...

For the last 2 days my galaxy active 2 watch's display malfunctioning and I have gone to the customer service team in thrissur, India on[protected]. But they are saying "Motherboard is damaged due to liquid and it's not covered in warranty, also it's not repairable. However, it's actually in warranty as I purchased this last February. I only used it for regular use and there is no way that it's damaged.

This is so disappointing...

My loan is not closed...

I have purchased Samsung 8kg washing machine 3 years ago, it is started giving problems from starting month itself. I have been booking service request many times every time technician will come and run simulation test and say its working after sometime machine start to go off when running washing. This is happening all along 3 years now exactly after 3 years my complaint filed they said simulation test ok after two days exactly warranty...

Hello Team,

After updating the software on my s20 plus device. Device screen became green and white. Not able use the device after that.

Took the device to the Samsung authorized service center. They have inspected and told device is not under warranty but there is no physical or water damage on the device.

And they have told some s20 plus devices had green vertical line issue they will support...

I bought a Samsung flagship mobile from its Galaxy S Series S20Fe 5G (IP 68 rated) in Aug. 2021. Had been using smoothly for 6 months and after some auto software update it started
1. Auto deleting contacts every week and then eve day. (Lost almost 50% contacts. Could not be retrieved even from back up mail id.
2. Phone stopped charging using USB cord with in 9 months of buy. Once plugged in with USB it there will be a loud...

To
SAMSUNG INDIA ELECTRONICS PVT LTD.
Gurgaon Sector 43
Delhi

Subject: Notice regarding failure of Samsung to provide service and support to customer and misguiding &harassment of customer

Respected madam/ sir
Myself
Dr Nilesh Mahakal living at 203, Gajanan apartment, shrihari nagar Amravati 444603.
Registered mobile no. [protected]
Registered email. nilesh.[protected]@gmail.com...

I am facing a issue about my mobile phone display of Model Samsung A50. I am already change my display for two time because of black spot observed on display. Every time they told that display damaged due to external pressure, and the same issue was repeated third time also and then i contacted to Samsung customer care center and i put up a complaint under warranty but they again told that it was not cover under warranty because of display...

The vertical line on my device which appeared because of Samsung's technical glitch was not attended to stating that my phone has a broken display which I had mend my way....