Samsung India Complaints & Reviews

I have purchased this split ac in july 2015 at the cost of approx rs 40000. It worked well till last season (2 years) as soon as i got it serviced for using this summer, its gas was leaked and it was filled by your representatives. As i had one fee gas filling coupon, provided to me during the purchase, it was honoured and i paid only the service charge of rs 590. It was in the month may 18.

Again after one month, the cooling...

The akg earphones launched by samsung with its galaxy s8 flagship are extremely bad in performance and quality. The earphones rubber is very brittle and is coming out on its own amd the noise is also increasing time by. Why they can not produce a product with better durability.
This is the last time for me to buy something like samsung products.
I am owning gear 3 also and it is also getting slower day by day.
But i...

I purchased samsung "galaxy a5 2017" model in april 2017 of rs 30, 000. Just after 1 year its display screen stopped working but all the other things are working fine like incoming calls, phone is ringing when someone calls, speaker, mic and every other function is working fine, so i went to "samsung authorized service center shakarpur" branch on 25th july 2018, after the inspection of an hour they told me your "display" is damaged will be...

This complaint is for my fridge. We had lodge complaint by call in may 2018. Your technician visited our house and said there was issue in compressor of fridge. He said that new compressor is not available in may 2018. After that they called in june first week and said that compressor is now available and the electrician will come to change. And since then the problem is not resolve. From past 3 months we are continuosly calling them but...

I am very disappointed with your service. My name is ankit batra from palwal haryana pin code-121102. I had filed a complaint regarding my refrigerator on 28/7/2018. Your service executive also visited at my home and he simply checked the refrigerator nd said that it is ok. But it is not properly functioning and then i again filed a complaint regarding the same subject matter on 31/8/2018. And your service executive could not satisfy us....

There is an error message se/ 5e and the bottom plate is not rotating, lodged complaint on 04/07/2018 and the reference number is [protected] and also paid service charges rs.354/-, but the service center person is saying that the part is not available. No call back since 21/07/2018. Kindly confirm if you are not able so solve my problem then i must get it done from engineer from local market.
The service is found to be very poor, despite...

Hello

I'm using samsung c9 pro from last 1.5 years

From last 2 weeks i am not able to charge my phone but i can charge only through power bank but not in normal samsung charger
And from 3 days it's showing in notification that
"moisture has been deducted in your charger/usb port, make sure it is completely dry before charging your device, drying the port may take sometime"
After 3 days also...

I bought sbs refrigrater model 21hstpn dated 31.5.15.

Worst experice with samsung product in the three year o[censored]sage i made complaint every year cooling not proper in the freezer side but your technical dept. Trained to make customer fool. After raining then cooling gets proper auto mode it happend in too hot days inforned by tech.
But this year we had problem n the both side. We made complait before 1 month some days...

15 to 20 days samsung plasma 43 inches tv had a power supply problem
Engineer was seen what is the problem in my tv he says oder the item
Engineer was ordered item in[protected] campany replies your item
Was succesfully orered you get the item in 3/5 days but iam not recived my order from your samsung care ples understand my problem an accpet my request ples post my corear as well as soon...

This is with reference to above mentioned subject i would to express my dissatisfaction with Samsung product & its services. I bought Samsung Galaxy ON NXT in the month of Sep'17 where after some days i got to know that there was some screen issue in the device. I contacted the service center and they have changed the screen.

After some days i am continuously facing the network issue in device where in the same time i would...

Purchased on 14.07.2018, tv display panel not working since 28th jul. Service engineer visited and found display panel faulty. We requested for replacement as product could not stand on its quality for 10 days post installation.
Samsung service centre does not bother about consumer and very rude in their behaviou. Complaint no [protected]

Not accepted from samsung.

Request to replacr the product at the...

My name is K.A.Babu(honda edp manager) The letter written from vijayawada. Recentely i am purchased samsung j7 pro mobile in LOT mobile showroom at vijayawada Purchase dated on 30/09/2017 INVOICE NO SI/VJY2/3704 the mobile cost of 20900 after 7 days the phone touch is suddentely dead AND DID NOT CHARGING OF BATTERY . and i asked the Lot mobile you will concern samsung service center at vijayawada oct 7th 2017 i went to the samsung service...

Dear team i submitted my mobile (Sm-a51fzdfins) on 12/07/2018 at samsung service centre janpath bhubaneswar 751007 which is on warranty period till now, so i requested them to consider my batterry as this is on warranty period till now, but everytime the executive from service centre is holding my case & told that they will call me in few minutes but till now no revert is getting from the service centre. This case is more than 15 days. This...

I buy a samsung galaxy a8 + last 3 month after buying phone after a month i am facing issues in phone on charging side and then i went to dealership they said i use phone in water and phone chip is damaged if that was the point to why any customer is going to buy high end samsung which claim ip86 water proof rating so my phone is on service centre and i dont want my phone back change it or do what u want to do.
For any quariry contact...

I had recently purchased a mobile phone from samsung, however even after 11 days i'm yet to receive the promised cashback of rs. 1500. My paytm mobile no. Is [protected] & mail id is [protected]@gmail.com. Samsung showroom owner says the your will received cash back within one week but i not received ever after 11 days. I received a code no. (Q63189).
Billing name : himanshu sharma
Email id : [protected]@gmail.com
Paytm wallet no....

This is to your kind concern that i was an apple mobile phone lover, but then i got very much attracted by the looks of samsung s9plus and decided to purchase the phone on may bethe launching date. At first it just clicked in my mind about the heating and burning issues and poor after sales service, but still decided to trust on the brand and went for it.

I purchased the phone from the authorised samsung dealer and was also...

To,
The chairman & managing director,
Samsung india pvt ltd.

Friday, 27th july 2018
Ref. No. Samsung/j7 max/complain/1

Sub.: mal-functioning of samsung j7 max mobile hand set

Dear madam/sir,

The undersigned is working in the footwear design & development institute (Fddi), ministry of commerce & industry, government of india having its head office at a-10/a,...

My sansung mobile model - a5 (10) fzdfins, serial no - rj8h601nffz is getting turned off automatically, on 10th of july i have submitted my mobile in samsung service station, baidnath electronics plot 541/542 opp. Bhawani timber, center kankarbagh patna, 800020, bihar. They said mobile need software updation and has taken rs 236.00 for that. But of no use as my mobile problem persist and service center advised to change the battety. Again...

This is regarding my samsung mobile complaint logged on june 20th which is not yet resolved.

My complaint is not yet resolved. I am really shocked. How it is marked as resolved without any resolution.

For around one week conversation was going on with samsung.

In last conversation samsung asked me to visit same service center where my mobile service was done. They wanted to take internal pictures...

I was purchase samsung j7 nxt on dated 27/01/2018. Its charger not working from last 15 days. I was visited service center located at barabanki, u. P. And he asking me for overright the software while my phone working properly he not agree for replace the charger without software. He tell me it's company policy. Its very bad experience for me. Service center of this company is very bad....