Samsung India Complaints & Reviews

Dear Team,
I have baught samsung J6 from samsung gallery in mahim on 19th june 2018.
Unfortunately within 18 days i had issue with network and battery charging. So i went to samsung gallary in fort because of my work location is in town . they said since it is 15days old we cant replace your phone . but we will replace whole hardware since its defected piece but uper body will remain same. Also they asked me to collect the...

Dear team,

I have submit my mobile in service centre for camera issue service centre technician check and ask me to submit mobile for repair under warranty. I have submitted on 14 july and he inform me to collect on 17 july but still i didn't receive my mobile from service centre again they call me on 23rd july.

Its more than a week i didn't receive my mobile.
My bill no is [protected]

I...

I Rahul Grover has registered a complaint about refrigerator on 7th july 208 which was purchased on 13th June 2016 for Rs. 58800. A rat entered into the body of the refrigerator from backside and damaged the whole machinery. The complaint No.is [protected] and assigned the work to engineer . he visited and went away says company cannot do anything. Again I complaint and person came says that it is irreparable and company will deduct 5-10 %...

Dear Samsung india,

I've been to your authorized service center to get mo C9 pro Mobile repair at Okhla Phase 1 (Delhi) Service Center, staff there was being very rude from the very moment i went there,
however i told them my problem, supervisor Mr. Imran & Mr. Rakesh told me to go and get the mobile serviced from somewhere else as company will not probide the spare part to them,

I simply requested...

Dear Samsung,

Hi,

I am heramb pathak in a conversation with you since months regarding the back cover issue, hanging issue, sometime shut down issue and software update in this connection you guided me to hand over the set to service center i did that in the morning pl see the bill in attachment the no is [protected]

pl be kind to provide my mobile as soon as possible as i am in to small business.br...

I have purchased a new samsung C7 Pro mobile from Lok Plus, Daulat Ganj, Lashkar, Gwalior on 15 Nov 2017, and facing problem in my mobile set since last one and half month.
1. On 7 June 2018 I have deposited my mobile on service centre for network issue. They have got the mobile repaired by changing the motherboard and display and returned back to me.
2. On 27 June I have again deposited my mobile to service centre to get the...

I have purchase one side by side refrigerator by paying rupees 86000 before 4 years. In last 4 years the refrigerator was having cooling problem since last 3 years. every time mechanic of Samsung comes and refills gas and takes 2000 rupees and after 2/3 month again the same problem persists. there is no permanent solution to the problem of refrigerator of a company like Samsung. now again the refrigerator was defective and nobody is coming...

I'm facing a lot problem from my mobile such as touch pad(suddenly does not work), call issue etc.
few day before i've been changed the mother board and the finger print sensor of my phone, then also this kind of issue are getting in my phone have resolution and revert on the same.
Contact detail :-[protected]/[protected]
Name :-Shahrukh Mujawar
Model Name:-J7 Max...

I am reaching out to you as a frustrated customer who is not getting proper support from anybody at your end (Samsung customer care, technician etc).

I bought a Samsung Curved UHD Television (Model: UA40KU6300KLXL) on[protected]. I had high regards for the brand, hence I happily paid premium amount for the TV thinking that I will get good quality and service from Samsung. But unfortunately, now the TV is not working.
br...

I am d uma maheswararao my sister purchase samsung a6 mobile (22000 rs.)june-11-2018.This is new mobile recently launching. This mobile was failure mobile not supporting internet & signal no of times i came to samsung promoter & samsung service center.Still not rectifiaid my complent.Service perosn as told to change the mobile mother board and spares.But i am not accepting.Resion was 4 times i am came to services center updated soft ware...

Model No : RS21HSTPN1/XTL
Serial No : V00143AF601678V

2 months before we have an issue with cooling gas in our refrigerator. So We have raised our concern to SAMSUNG service center for rectifying our issue and the service order no was : [protected] upon which Service engineer visited our home and done his analysis and found that there is an issue with the cooling gas and upon which service technician : Mohammed Khader...

My complain number [protected] & subsequent complain reference number [protected] to Samsung customer care. I purchased the LED tv on 05/04/2016, from that date 3 (thrice) times i was delivered a broken TV (inspected and rejected by your installation agent) by your dealer. It took almost 40days to get my new TV delivered. I bought an extended warranty immediately for 4 years expiring in 2020. Both my extended warranty and warranty still ran...

Ireally upset i am purchased samsung galaxy note 8 via amazon.in. this mobile is good but battery backup very worst yesterday morning i have 100% charged and afternoon always my mobile battery fully down . what is this i have spend more money for this mobile then why u refund my amount . my returned policy still 27th july then y u cancel my order so please cancel and refund my amount at the earliest.

Note : i send huge money...

I have purchased Samsung J3 Pro on Mar-18 from last 6-7 days i am facing the charging issue in phone, I also visit the Customer care center they checked the phone and told me that your phone's charging port damage with water or Liquid so you need to change the motherboard at your own, its not cover under warranty.
I am not satisfied with the answer & really a poor service. I am regular customer of Samsung, but now I can't recommend...

Samsung refrigerator customer care is of "NO USE".

It is more than 1MONTH, my refrigerator is closed and not working.

They have extremely lengthy process
1. Call customer care
2. They will send person in 1-2 days
3. This person will only look around things and then will tell someone else is supposed to come to rectify the issue... SURPRISING -- Then Why did He Came
4. Now, is tricky...

I purchased samsung S9 128 gb phone on 11th june at about 62k but came to know the device had multiple defects .had to waste money time and energy in running around and it was replaced after following their ao called rule book .Never in my nightmare i had thought that the second device provided will also be defective .Samsung expects consumer to visiit service centre (that have limited work hours and days ) and then to get approval and after...

Complaint No. [protected] Dt. 14 July 2018.As per service technician, Mother board needs replacement. Has to come from Bombay (to Ranchi) it will take 15 to 20 days.
1. Does one need 24x7 customer call center, remote assistance, live chat, 10000*+ expert engineers all this to ship a spare part in 20 days?
2. Why cant spares be maintained locally or in a few strategic locations out of the proudly advertised 3000+ service points...

Respected sir I repaired my mobile model samsung c7 pro (already in warranty) from balaji telecom bathinda on dated 12/05/18 for screen panel which get damaged by paying 6000 rupees by bill no 7314533.Then they give 3 month warranty.now screen get blueshed without any harm to mobile.when I visit samsung service centre balaji telecom bathinda they make stories.they said either pressure is made on screen.but it does not happen.they make stories...

Before drum replaced I raised one question. How long this machine will work. If I spend money if it doesn't work what is the case? they said the machine will work like new one at least for five years.
After drum is replaced machine was working.
For drum replacement I paid around 12000/-
Technician visited on 27th June 2018. I paid around 450/-. He did something and it was working for another 5 days. Now again it is giving...

I have Samsung J7 Pro Mobile . which is Got Damaged on Last week .

SO after that I have visited At Samsung Care Bapunagar . Samsung care suggest me rs 4600/- to pay for LCD replacement .

But when I was purchase that time never mind offer is live . so company has to replace as free .

After that Samsung team say to me, your mobile was purchase on 19th September 2017 & offer was started on 21st September...