Samsung India Complaints & Reviews

We have bought a Samsung washing machine
model WF550B0BKWQ/TL
Serial Number W0145PCD300148Z
on 24.5.13 in Haldwani
the cross of the drum is damaged. Since three months we can not get the machine repaired as the service center can not obtain the part from Samsung.
The machine is fully functional otherwise and has to be thrown away, creating a huge waste of material, resources.
The service staff has...

I purchased Samsung Galaxy on max which is under warranty.three days back I took to the service center at nungambakkam and was told that mother board is to be replaced and will not be covered under warranty.after multiple escalations I was offered 20percent discount.for no mistake of mine why should I pay?I had been a huge fan of Samsung Mobiles.I am very unhappy with their services....

Hi, I placed a service request for my fully automatic washing machine on the 5th July, 2018. Your representative visited on 6th and took the computer part of the machine, said that it is spoilt and will need fixing. We paid him Rs 350/- as visit charges and the next day paid him Rs.3250/- for the machine. However the washing machine has not worked since and your representative has not been answering the calls and not are they sending anyone...

Hi, I had purchase a samsung mobile no. Samsung Galaxy On8 SM-J710FN through flipkart on dt.08-08-17, since last few days display of phone is not working properly. I went to samsung service centre at NEW HIND TALKIES ETAWAH for resolution, but they replied that display is not covered under warranty terms and you have to pay cost of parts as well as repair also. My device is still under warranty and their is no any physical damage on screen...

Sir
i purchased a Samsung j7 next 32 gb phone in the month aprir 21, 2018. recently i observed that my ear phones port is not functioning. i went to Samsung service center at resapuvanipalem at vizag, andhrapradesh. Now the technician is telling that its motherboard is not functioning and its not comming under any warranty and the reapir cost will be 10000/- by which i can purchase a new mobile. now u tell me, is it the correct way...

Dear Sir,
I, R.C.Huria D.I.G, had purchased Samsung Refrigerator side by side double door Model No. RS62K6007S8/TL, Serial No. ORE64ABJ300368 from M/S Electro Mart Stores Pvt. Ltd.AG-55, A.P, Near Pari Chowk, GreaterNoida vide bill No.ARI-271 HYP. Dated 21/06/2017. The Refrigerator has not been working properly, the freezer section was not cooling for the ice to get frozen.
I made a complaint to your customer care No.[protected]...

Dear Sir,
My complain No.[protected] on dated 02.06.2018 than your persons are collected my refrigerator at my home on 04.06.2018 but laps after 37 days no response. so I request you that look into the matter and do the needful as early as possible.
Thanking You,

Yours faithfully
Sudhir Kumar Singh
S/O Late Aditya Narayan Singh
At: Ward No. 1, Rawaich, Bakhtiarpur, Patna (Bihar)803212br...

Hello sir,

This is Neha my parents Dr.P K Verma and Mrs Sandhya Verma reside in Patna (85 Patiputra Colony Patna Bihar).They are senior citizens and they have been facing the issue with their refrigerator from past 25 days.

First when we tried raising the case someone from the third party vendor came saying that when Samsung has a lot of cases they divert to us.He said there was a part issue in flap dumper and...

Hi Samsung Team,

My Order #[protected]

I placed order on 2nd July for Samsung S9 Plus (coral Blue).
Next morning before shipment i requested to change the color of mobile handset from Blue to BLACK.

Now i keep calling Customer care but they do not have correct information about the status of shipment they asking every time to wait for next 48 hours for the update.

This is...

Samsung Refrigerator gone bad in just 4yrs. I bought the double door samsung fridge in June 2014. The frdige stopped working in June 18, I applied for a repair in Samsung . They sent an engineer and engineer reported that the fridge is unrepairable and refund will be provided. I provided my bill to the engineer. After waiting for a week I contacted Samsung and they asked to wait for another 15 days.I contacted them after 15 days. To my surprise,...

I have a Samsung 26” LCD TV.The TV suddenly stopped functioning and could not be switched on.I have contacted you (Bhargavi Electronics) as an authorized service agent of a Samsung TV products.Your technician visited our flat tested the TV and informed us that the Mother Board needs replacement and took away the TV for Rs.6150 saying that it is the cost for replacement of Mother Board.The repaired TV hardly functioned for a month and the...

Hi Samsung, I am also had same problem facing with note 4 SM N910c model, Its just 3 year old international model. Last year I changed with a new battery for this and exactly after one year the mother board of the phone gone. I put my mobile on charge, half an hour later when I checked it was switched off. when I tried to turn it on, it wont. Taken to samsung authorized service center they are asking 19k for replacing the motherboard, battery...

Hi,

I have purchased TV from Dubai in Jan 2012 but now when I am claiming the repair for my TV as I am ready to pay indian charged as per the norms but they are forcing me to pay International charges.

How cheatful these samsung are? They are asking my authencity for international warranty and now when I am asking for the charges authencity.

They have clearly told me that they are not going to...

Dear Team,

I had purchased a Samsung S8 Mobile on 9th September 2017, been facing problem with the handset since then & recently on 1st July 2018 the handset conked off completely. When I visited your Samsung Mobile Service Centre in Indiranagar - Bangalore on 2nd July 2018 they stated that we need to change the battery, mother board & display as the same has been internally damaged and would cost approx. INR 33, 000/-br...

Worst service is samsung because my laptop have some problems and i given to keral kannur service centre they give me back after the back and i open the laptop i see an lines on my display they told me that, that is not our mistake normaly it will like that this is about samsung service centre worst i will publish this on society network because all know about this is international brand of samsung...

I purchase my new mobile phone on[protected] from shop Allahabad electronics, 5 s. p. marg civil lines allahabad. my phone model is samsung j7 nxt
before 5 days my phone not worked properally n get automatically switched off after 2 days my phone permanentally switch off. today i go samsung service centre situated opp A H Wheelers civil lines allahabad. i give my phone n complaint us for my phone problem, they open my phone n ask me...

Display of my Galaxy S8 changed in green colour after few minutes and again getting as usual after restart.
This phone is under warranty. This is totally unexpected for a prime product. This is my only handset and now I am completely . Requesting you to replace my handset on immediate basis with equivalent product of same price.
I am not going to use repaired handset...

I want to file complaint against the service engineer and service centre for complain number [protected]. The engineer was so rude and behaved so bad, He informed me that few parts have to be replaced and he has reported to the centre and parts will come soon and my ac will be repaired. but when i called the customer care after 20days, they informed me that there was no request for spares. is that way my ac ia going to be repaired? when i...

Hi, I 'm a customer. I've been using Samsung product. My fridge is not working properly from last 2months. It's not cooling. I complain in company customer care. They send technician but he could not find out the problem. Every day different technician comes but still can't figure out why fridge is not working. This is going from last 2months. Is there anyone who listens to this problem seriously or company just sell their products n can't...

I bought a Samsung AC in the month of April and they sent some people for installation, Installation was done beautifully but after one month AC stopped functioning and when we compliant no one heard our complaint for at least for one week blaming each other and no one took ownership.
Post that Samsung engineer came to our house and detected a leak in pipe which was fixed by him.
He also informed about in proper installation...