Samsung India Complaints & Reviews

I was bought the following mobile on last year..

Samsung galaxy on max

Warranty date also still exist. My mobile having some issues that sim card slot is not working, so i went to a samsung authorised dealer in chennai chromphet name : DR Enterprises on 14/07/2017.

As i want to know whether those people are capable of doing service??? or they are money minded??? worst experience in samsung mobiles...br...

Dear Sir/ Madam,
Brought Samsung UA43MU6470ULXL TV, even after 28 days service center people has not done wall mount installation. They kept on saying wall mount for this model is out of stock.

Even though I have insisted for wall mount the service engineer has fixed TV on table top stand which come along with the TV as temporary installation.

All of a sudden there was big sound at mid night when we...

I have purchase one side by side refrigerator by paying rupees 86000 before 4 years. In last 4 years the refrigerator was having cooling problem since last 3 years. every time mechanic of Samsung comes and refills gas and takes 2000 rupees and after 2/3 month again the same problem persists. there is no permanent solution to the problem of refrigerator of a company like Samsung. now again the refrigerator was defective and nobody is coming...

Dear Concern,

Model Code: WT9001EG/XTL
Requested Date: 21/06/2018
Compliant no: [protected]
Requested Date: 25/06/2018
Second Compliant no: [protected]

I am a Samsung Customer holding a Semi Automatic Washing Machine. I am writing this email because of the poor service. Recently a couple of weeks back, my machine washer is not properly functioning and I have raised a complaint with...

Unethical & without bill services by Samsung service center Faridabad & Palwal

I have 4 products of Samsung in my house. But I am totally frustrated with Samsung service center operator for refrigerators for Faridabad and Palwal area. My refrigerator has some power related issues so I made a complain on 02/07/2018. My complain was registered with reference no. [protected]. The service provider Mr. Uday singh called me and told...

I had attended the telephonic Interview of Samsung electronics India and got appointed.. I recieved the soft copy of the offer letter and they informed me to submit a Fee for the Hard copy of the Same.. And I had deposited the Fee through Bank.It has Been Two months and no offer letter came. I had missed all Other oppurtunities while waiting for this. So I request You to kindly redress My Complaint .
(I hereby attach the offer letter...

Sir meine samsung mobile j7max 28/03/2018 ko liya tha. kuch din theek chale ke baad moblie apne aap band ho jata hai or hang ho jata hai jiski shikayat mobile care mein kai baar kr chuka hu lekin baar - baar update krke bol dete hai ki ab problem nhi aaygi. esa keh ke baar baar taal dete hai . iski shikayat meine kai baar samsung care mein bhi ki lekin koi santushti nhi mili. or sir si mere graam se samsung care 50 km. hai or mein roj roj...

Dear sir/madam,
I vishwadeep had purchased a samsung j6 on 25 may 2018 and i had paid 14000 for that.now i am facing many problems in phone.the screen colour gets change automatically, when i make any kind of video or open it, it gets corrupt error show when play the video and i have to reboot the phone and then only phone works properly, it hangs also so i visited samsung service center A- 233, Block A, Near Crown Plaza, Okhla Industrial...

I'm Dileep kumar old user of SAMSUNG. Currently I'm using a phone of Samsung the model is "C7-PRO" and A7-2017 . I'm facing to much problem that phone accessories like data cable, earphone has damage after 6 months 15 days but they are providing only 6 months accessories guaranty/warranty but why that damage just after 6 months I'm facing this problem like this 4th time in only Samsung accessories like charger pin damaging, earphone damaging,...

As we have purchased a lot of products from Samsung... The company has given us the surety as on the products where u have installed... But then when it's about the services... They get delayed for a month or a year as they replace with the new machine example the TV itself... The product which we had purchased on 2/2/17, code Samsung UA50KU6000KMXL is not yet repaired or the service holder never responded to our complaints.. So is ther anyone...

The phone screen started going black slowly from left bottom side suddenly without any external damage/fall etc. It was suggested by the dealer to go to authorized workshop. When I contacted them they are insisting that it is not covered under warranty.
My father has been working with Hyundai and Daewoo companies on a very senior position for a long time and insists on buying only Korean products due to expected good quality, but...

I had purchased a Samsung Microwave Oven CE76JD-CR on[protected] from M/S. Sargam Electronics, 498, Kohat Enclave, Pitampura, Delhi 110034, India vide their Invoice no. SPP-021852 dated[protected].

On[protected], I registered a complaint with their service center with Compliant No.[protected] regarding sparking in my aforesaid Microwave Oven. Their technician visited my house on[protected] and he told me that Ceramic Coating...

Requested Date : 13/07/2018
Tracking No : [protected]
Model No : sm-c900fzkdins
Serial No : rz8j702vn6d ([protected])
Service Status : Your Service Request is in progress. We appreciate your patience.
Service Centre : Samsung Service Center ( Mobile link )
347 somvar pethshram safalaya bldg Office 1, 2, 3, 4, 15 august chowk, Pune, Maharashtra 411011
Dear Sir,
1. I purchased one...

I got a Samsung 2.1 soundbar from Flipkart today. Flipkart website clearly says that the installation and demo is free of cost. I got a call from service center and they said i need to pay Rs 500 + tax for installation which I refused and then they cancelled my request.

I then contacted Samsung customer care and they told me that it is free of cost and they would create another request (Request# [protected]). I received a call...

One of the horrible experience i have faced today at Samsung Mobile Samsung Support in kukatpally branch...i went for mic problem (only mic) no other issue they have dismantled my device and told me there is a droplet of water near mic..and told it might cost around 10k for samsung j6 64gb mic replacement and i have taken back my mobile to backup my data and i found my front camera is misplaced and went again and asked abt the camer issue...

Dear Team,

I have Samsung S8 phone which I had purchased around 11 months before. The phone has started giving issues in a year. I visited the Samsung authorised service center and they said the motherboard and the battery has to be replaced. I visited them back after 10 days and they response from them was fantastic. They said we had ordered motherboard and battery but as some other client came so we gave your motherboard...

This is Sundeep from Delhi, i lodged a complaint with samsung on 09.07.2018 at samsung and various forums regarding my samsung S-8 which is stated by company to be water resistant but when it could not bear 10-20 seconds rain company starts to put illogical reasoning just to avoid replacment. As I deposited my phone at Shahdara delhi service shop with job no. [protected] Dt 09.07.2018. Since that day I am reciving calls from Samsung offices...

I don't want to make relationship with the Samsung in my future, service is very bust I am really disappointed with Samsung service and members side they don't have the manners how to talk with the customer and Samsung service is very bad, I spaind 8000 please return my money
[protected] contact no.

Full description of the incident:-

I bought a new Samsung phone from Patel Nagar new Delhi when I bought...

I Yatin Yadav brought a new phone Samsung galaxy J6 on 10 July 2018.
I have not used too many phones so I don't about features too much.I went to Delhi Electronics named shop in Model town Rewari, Haryana.When I enquired about features of J6 he told me then I asked him whether it has portrait mode or not in rear camera he said yes it has but when I came home and checked it's camera it has no portrait mode. So I went to him again on...

Sir,
I had baught one 40 inch LED from Army canteen but from the month of purchase it is not working satisfactory & going faulty again & again & till now the condition is that 99 percent hardware of this LED has got changed & the Engg from Samsung continuously changing the hardware of my LED, upto now it got faulty upto Approx 10 times & all the major & Minor hardware had got changed.

Upto now there is no permanent...